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8.4.1 Reasons ........................ 70 8.4.2 Troubleshooting ....................70 8.5 Touchscreen is Not Responding ..................71 8.6 System Automatically Restarts ..................71 8.6.1 Reasons ........................ 71 8.6.2 Troubleshooting ....................71 8.7 System Breakdown ......................71 8.7.1 Reasons ........................ 71 8.7.2 Troubleshooting ....................72 8.8 System Does Not Start Properly ..................
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Section 10 Data Management Platform Error and Troubleshooting ........ 76 10.1 Download Path of Data Management Platform ........... 76 10.1.1 Explanation ......................76 10.1.2 Troubleshooting ....................76 10.2 Unable to Sync Data Wirelessly ................76 10.2.1 Reasons ........................ 76 10.2.2 Troubleshooting ....................76 10.3 Unable to Sync Data using Serial Data Line ............
Section 1 Introduction Intended Use InSight V-CHEM Veterinary Chemistry Analyser provides quantitative in-vitro determination of clinical chemistry analytes in lithium heparinised whole blood, heparinised plasma or serum. The entire analysis requires 100µl of sample and is capable of providing results in 8 minutes for whole blood and 7 minutes for serum and plasma.
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The lyophilised reagent in the colorimetric cuvettes of the reagent disc is dissolved into the diluted plasma (serum) and a chemical reaction takes place. The analyser measures the absorbance of the solution by spectrophotometry. Absorbance change or absorbance change rate is used to calculate the concentration of the analyte. The calibration information for each specific chemical reaction is stored in the QR code on the package of the reagent disc.
Left View Labels Direct current Warning: Please refer to the operator’s manual. Biohazard: According to standard laboratory practice. Considering the potential risk of infection, all samples, quality control products, related containers and used reagents should be treated according to the corresponding biosafety level. Medical instruments for in vitro diagnosis.
Check the outer packing boxes of this product have not been damaged during transportation and while in storage it is protected from damp or rain. Transportation Transportation of the product should be carried out using the original packaging and covered when necessary to prevent moisture and rain damage during transportation. The stacking of this product on transport vehicles should be orderly, compact, reasonable, safe and reliable to prevent damage caused by shaking in the transport process.
The analyser is mainly composed of mechanical modules, electric modules, display modules and other structure parts. The mechanical modules are the most important modules of the analyser, including the heating module, the optical module and some mechanical components. The functions of each module are as follows: 1) Mechanical Modules: It is used to detect the location of the reagent disc, the centrifugation and detection process of microfluidic chip, temperature control, exposure of light source, data acquisition and processing.
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①Centrifugal motor ②Drawer ③Heating film ④Xenon lamp ⑤Signal receive module ⑥Signal receive module ⑦ Drawer drive motor 1) Heating Module: It includes an upper and lower heating film and temperature sensor. film Bottom Function: Control the chamber temperature at 37±0.2°C in order to make the chemical reaction at a constant temperature.
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①Signal process board ②Location LED ③Xenon lamp connect line -④Xenon lamp ⑥Location detector ⑦ Signal detector -⑤Optical lens The schematic diagram of the detection process is as follows: The xenon lamp exposure emits a stroboscopic beam. After the sample cuvette is absorbed through the test disc, it enters the detection section.
3) Other Moving Parts: It mainly includes the centrifugal motor and drawer drive motor. InSight V-CHEM Centrifugal Motor InSight V-CHEM Drawer Drive Motor Caution: As the centrifugal motor needs to run at high speed and make rapid acceleration and deceleration, the centrifugal motor has a certain life, and it needs to be replaced in time when the motor fails.
Transmission to the Main II board and then to the Main I board on the core board for processing. Software Introduction Refer to the InSight V-CHEM Operator’s Manual to find the basic functions of the software. This manual mainly introduces the use of the auxiliary function used for a diagnosis and repair.
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Touch Step 1. 3. Touch Step 2. Touch Step 3. 2) The debugging function is mainly used to assist the operator in diagnosing the status and fault of the equipment. The specific operation method is as follows: Enter the Main Interface and select Settings , enter the program.
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Select Page Down. 3. Continue to press the Page Down button. On the last page, press the bottom left corner on the screen for more than 2 seconds. The hidden buttons (Debug, Default, Parameter Default) will appear.
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The first function of the Debug button temperature calibration function. Touch the Next Page button to check the basic functions of the drawer drive motor and centrifugal motor. Press Open, put in a new disc or any tested disc, then press Close. Wait until the drawer is completely closed then press Motor Start-up.
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8. IR Settings and Test Press Next Page to access the IR Settings and test function. IR is the abbreviation of Infrared Radiation. It represents the intensity of the positioning part of the analyser. Increasing the IR value can increase the infrared light intensity, so as to increase the positioning value and make it normal.
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Backward Start to change the direction of the motor’s rotation. Switch the direction of rotation 20 times. During this process, if the analyser automatically shuts down or restarts due to excessive motor current, a new motor is needed. 10.LED Test Press Next Page to access the LED Test function.
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Select the Default button and a confirmation dialog box pops up, touch to complete the confirmation. The system will reboot automatically. 3. After the system is launched, select the corresponding operating language. 4) The parameter default function is mainly used for analysers that need to be restored after inadvertently modifying the parameters of the analyser.
3) Marks of impact 4) Signs of being opened 5) If any damage is found, do not open the case. Contact Woodley Equipment Company. Unpacking Inspection Please handle the analyser with care. Check the contents of the package according to the packing list.
Equipment Installation 2.4.1 Installation Requirements The placement of the analyser has a direct impact on the normal operation of the equipment and the accuracy of test results. Please note the following: 1) The analyser should be placed horizontally so as to not obstruct the disc insertion drawer. 2) Keep the analyser away from dust.
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1. When the power is turned on, press the switch on the front of the analyser to start the analyser. The display should turn on. 2. During the start-up process, the analyser will conduct self-testing including opening the disc carrier and warming up the machine.
2.4.4 Analyser Shutdown 1. Turn off the analyser by clicking the button on the main interface and click the button to shut down the analyser, as shown on the screen. 2. Finally, turn off the power switch at the front of the analyser to complete the shutdown operation.
Section 3 Daily Analyser Maintenance Air Filter Sponge Cleaning Clean the Air Filter Sponge The air filter sponge at the back of the analyser should be cleaned at least once every month. Check the air filter more often than monthly if the analyser is located in an environment with excessive dust or dirt.
Temperature Sensor and Optical Lens Cleaning The optical part of the cleaning instrument requires the following auxiliary tools: long cotton swab (longer than 18cm), anhydrous ethanol and a light source. The specific steps are as follows: 1) Using the debugging function, control the drawer so it remains open (the Open function in the Motor Test of the Settings function).
Section 4 Software Upgrade and Data Upload Wi-Fi Upgrade The InSight V-CHEM Veterinary Chemistry Analyser can connect to the network through Wi-Fi and hotspot or other similar resources. The specific steps are as follows: 1. Turn on the analyser and on the Main...
USB Upgrade If a wireless network is not available, contact Woodley Equipment Company who will send you the software upgrade which you can then copy onto a USB flash drive. Plug in the USB in the port at the rear of the analyser, then press Analyser to show the page of analyser information.
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2. Create a folder called “updatesoft” on the USB. 3. Copy “InSight_V_Chem_arm.7z” into the “updatesoft” folder. Insert the USB into analyser’s USB port and then turn on the power. 5. Press the Settings button.
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6. Choose Analyser. Press Update. After the update has finished, the screen should show Updated successfully, then confirm. analyser will restart automatically.
10. After self-testing, the analyser will return to the Main Interface. Error Data Upload Please upload the failure data when the analyser fails or an inserted disc shows an error code. When uploading data, you should first select the most stable data transmission mode, you can search the corresponding network or hotspot in the Wi-Fi interface, as follows: Enter the Main Interface, select the button and enter the Settings...
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Select the signal resource with the corresponding signal to connect. 4. Input the password of the account. After a successful connection, Connected will be displayed. Select the return button, select the Analyser button.
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7. Enter the information interface of the analyser. Click the Upload button and wait for the instrument to upload an error message. After a few minutes, the screen will show Updated successfully.
Section 5 Instrument Operation Introduction Calibration Function of Touchscreen The touchscreen is calibrated by the manufacturer before shipment. If there is a problem with the touchscreen components accuracy, the operator may recalibrate the screen. Enter the Main Interface, select and enter the Settings interface. Select Screen Calibration to start the calibration program.
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Follow the calibration instructions on the screen exactly, using a finger to touch targets. When calibration procedure is complete, Settings screen will automatically show again . If an error occurs during the calibration operation, e.g. there is an inaccurate touch of the red mark, stop pressing the screen.
Calibration Function of Chemical Results The reagent result can be adjusted according to an accurate quality control when some analytes’ results of some reagent batches is deviated. The specific steps are as follows: Open the analyser and choose Settings. Page Down. 2.
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5. Choose the type of disc tested. Choose the LOT number to modify. Change the coefficient of the specific item. For example, if you want to reduce it to 98% of the original detection value, you only need to input 0.98 directly.
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8. After updating the factor press Save, and then Saved Successfully will appear. 9. If a wrong number is input or you make an error and want to change back to the original factors you had before, you need to input reciprocal of the ratio.
Section 6 Spare Parts and Repair Tools Recommended Spare Parts See the attached spare parts list for details. Repair Tools for InSight V-CHEM The following tools are required: ①Inner hexagon spanner of 2mm ②Pointed pliers and side cutting pliers ③Box spanner of 5mm ④Hot melt glue heater and glue stick...
Section 7 Error Codes and Troubleshooting Error Code 0101 Multi-way Switch Failure: Mainly due to component damage on the acquisition circuit. This error is very rare and if this problem occurs, please contact Woodley Equipment Company. Error Code 0102 +12V Power Supply Abnormal: Usually due to damage of circuit components or abnormal output of power supply board.
If not, proceed to the next step. 1) Check whether the device serials number is lost. If it is lost, copy the “config.bin” file and restart the device. The “config.bin” file can be acquired from Woodley Equipment Company.
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5. Insert the USB disk into the analyser USB port and restart the analyser. The analyser will begin self-test program and make the serial number recover. 2) Wipe the optical lens 1. Use the Open of debugging function to open the drawer of the analyser. 2.
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3) Disassemble the machine enclosure and check whether all cables are properly plugged in, focusing on xenon lamp exposure control line and FPGA cable. 1. Remove the inner hexagon screws on the back of the analyser, as shown in the image.
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4) Replace the FPGA cable 1. Wipe the FPC cable with anhydrous ethanol and take off the hot melt glue on the upper and lower connector joint. Remove the FPGA cable after opening the clasp of connector. Use anhydrous ethanol to wipe the conductor pins of the cable, then plug back into the analyser and restart the machine.
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6) After restarting, test if the xenon lamp is flashing in the debugging interface. Connect the lamp externally to test. If the xenon lamp is not flashing, replace the xenon lamp and optical assembly.
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1. Take out the connector of xenon lamp connect line on the control board. Use the debugging function to make an exposure test. If there is a problem with the lamp, proceed with the following steps. 2. Remove two screws from the bottom of the front panel.
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5. Use side cutting pliers to cut the ribbons of the heating film and the temperature sensor, as shown in the figure. 6. Unplug the five connectors shown in the red circle in the figure. 7. Unplug the three connectors in the red circles as shown in the figure. 8.
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9. Remove the four screws on the bottom of the drawer. 10. Take out the switching board and remove the motor connecting wire. 11. Disassemble four screws at the bottom of the machine, as shown in the figure. 12. Take out the mechanical module, as shown in the figure.
13. Unscrew two screws as shown in the picture remove optical assembly downward. 14. Replace with a new whole optical module which is supplied by Woodley Equipment Company. Notice: The whole optical module is tested for-all performance parameters by Woodley Equipment Company. Error Code 0108 Location LED Abnormal: Change the channel 1 for IR acquisition and the collected value is compared with the default IR threshold.
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1) Open the left and right shell of the device and check whether all the connecting wires on the Main board II are normal. 2) Enter the debugging interface, select IR test and check the comparison between the collected IR value and the ex-default value. If the deviation is greater than 500, it is abnormal. 1.
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4) Replace the location LED. 1. Take out the optical module. 3. Use tweezers to remove the location LED wire from the conductors of the connector. Note: Record the sequence of connection of conductor pins. 3. Use pliers to remove the glue on the surface of the LED and remove the LED from the fixed hole.
The xenon lamp output source may be unstable due to transformer or circuit component changes, etc. This fault is very rare, however if this problem occurs, please contact Woodley Equipment Company. Error Code 0202 & 0203 Error Code 0202 Drawer Open Fault: After 5 seconds of sending out drawer open command, the disc lock has been released but the drawer is still in the chamber.
Error Code 0203 Drawer Close Fault: After 5 seconds of sending the drawer close command, the drawer still hasn’t closed. 7.8.1 Reasons for Error 0202 and 0203 1) The position switch on the location control wire is in the wrong state, may be damaged or the assembly has caused the mechanical switch to not move smoothly.
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2. Replace the drawer location wire and check whether drawer functions are restored using the debugging function. 3. Make the drawer open and close for a switching test to check whether there is an abnormal sound when the drawer drive motor is working.
6. Disassemble two screws and replace a new motor as the figure shows. Error Code 0206 Motor Speed Fault: Data transmission problems, asynchronous communication and transmission between Main I and Main II board are not synchronised. There is a connection problem between the centrifugal motor and the Main II board. 1.
Error 0210 Mixed Solution Not in Place: The test results of specific analytes are less than the threshold. Error 0211 Mixed Unevenness: The absorbance difference between the corresponding two compared cuvettes is more than threshold. Collect the images of the error disc under the standard position and contact Woodley Equipment Company. 7.10.1 Reasons Error 0208: 1) Insufficient sample volume.
Please follow the steps in order. After each step is finished, retest whether the fault is cleared or not. If not, proceed to the next step. 1) Use a standard serum test. Stopping error reporting is a sample problem, otherwise please confirm uploading data and contact Woodley Equipment Company. 7.11 Error Code 0212 Disc Expired 7.12 Error Code 0213...
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1) Remove the back cover of the cooling fan and check whether the air filter sponge is dirty. Clean and dry the sponge or replace with a new one. 1. Press both sides of the fan rear cover and pull out or use a pair of tweezers to open 2.
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2. Use a soldering iron to weld a new temperature sensor to the Main II board at the marked place in the figure. Use AB glue to stick down the temperature sensor.
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3) Replace the Main II board. 1. Unplug the connection line between the Main I and Main II board. Screw down the four screws as shown in the figure. Remove the Main I board. (If there is hot melt glue at the connector, it can be removed easier by applying alcohol.) 2.
7.13 Error Code 0214 Not Enough Exposure Points: The amount of data collected is not enough to complete the calculation (missing exposure point). 7.13.1 Reasons 1) The attenuation of the light intensity of the LED causes the values of zero and non-zero points to be lower than the error judgment threshold.
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4. When the speed of the motor is stable, press the Location function and get 30 data of any inclined planes. Check the thirty data. It is normal that the bigger one (Zero-point) is near 650. If the bigger one is near other data (near 400) that means the disc is leaking and you will need retest with a new disc.
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5) Check the connection of the centrifugal motor and Main II board. 1. Remove the left and right shell of the analyser and check if the plug status of the centrifugal motor line is operating properly. 2. Disassemble the switching board of the centrifugal motor and check the clamping of the connector to the cable.
7.14 Error Code 0215 Dark Current: The exposure value is close to the dark current value of the circuit. It is mostly because of the following reasons: 1) Detection using a whole blood mode, resulting in light intensity reduction of the reagent cuvette.
The voltage of the temperature control chip on the circuit board is abnormal. 2) 7.17.2 Troubleshooting Please follow the steps in order. After each step is finished, retest whether the fault is cleared or not. If not, proceed to the next step. 1) Check the temperature sensor and replace the temperature sensor if the function is abnormal.
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2. Unplug the connecting wire on the exposure control board. 3. Unplug the xenon lamp and location connect wire from the exposure control board. 4. Disassemble the four screws on the exposure control board. 5. Unscrew the four nut columns on the power supply board.
6. Replace a new power supply board back onto the analyser. 7.18 Error Code 0222, 0223, 0224 & 0225 Error Code 0222: Upper NTC fault. In the range of the upper temperature thermistor to test the voltage by loading a current to the resistant. Error Code 0223: Lower NTC fault.
1. Disassemble the analyser and remove the mechanical module as shown in the figure, refer to section 7.5. Unscrew the two screws on the right side of the module and take out the plastic bracket. Take out and remove the connecting wire of the heating film, then replace it with a new one.
3) The connection of the data cable of FPGA communication is abnormal, resulting in the signal not being transmitted normally. 7.19.2 Troubleshooting Please follow the steps in order. After each step is finished, retest whether the fault is cleared or not. If not, proceed to the next step. 1) Check the splice state of each harness and plug the FPGA cable again.
5) Replace the built-in scanning module. 7.21 Error Code 0303 Main II Board Error Fault: Hardware 2 cannot be started; the version number appears 255 or the correct version information is not received. 7.21.1 Reasons 1) Main II board chip is poorly soldered, resulting in failure to read normal data. 2) There is a problem with the Main II board circuit board, causing abnormalities such as power supply.
Section 8 Hardware Malfunction and Troubleshooting Black Screen The screen is not displayed after startup. 8.1.1 Reasons 1) No power supplies. 2) Malfunction of connection line of LCD panel. 3) LCD panel fault. 4) Core program failure. 5) Power strip failure. 8.1.2 Troubleshooting Please follow the steps in order.
2. Remove the Main I board. Unscrew two screws that fix the core card. Replace with a new core board, assemble back to the Main I board and check if the status of the core board is normal. The core board must be installed in the right direction.
White Screen (BIOS Can Start) The screen displays white after startup. 8.3.1 Reasons 1) The connection wire of the LCD panel is not plugged in or damaged. 2) Liquid crystal display failure. 3) Kernel program error. 8.3.2 Troubleshooting Please follow the steps in order. After each step is finished, retest whether the fault is cleared or not.
Please reset the touch screen after restarting the device. If you still have not solved this problem, please contact Woodley Equipment Company. System Automatically Restarts The device is automatically restarted repeatedly.
2) Check the touchscreen and recalibrate. 3) Replace the LCD panel drive board and recalibrate it. 4) Replace the upper panel. (Woodley Equipment provides the assembled upper panel with the LCD screen connected to line). 5) Replace the core board. Copy the “config.bin” file of the received device parameters to the root directory of the USB flash disc.
4) If the LED detection is not normal, replace it with a new LED. 5) Check the connection between the centrifugal motor and Main II board. 6) Check the connection on the switch board. 8.10 Wi-Fi Cannot be Found The Wi-Fi connection interface cannot find any connectable signals. 8.10.1 Reasons 1) Wi-Fi cable is disconnected.
1) Restart the device. 2) In case of frequent crashes, change to a new core board. 3) Contact Woodley Equipment to get the “config.bin” file for device parameter recovery. Unable to Start the System (System File Missing) Entering the BIOS program which repeatedly loops, the system cannot enter main program, causes the device not to start.
Therefore, it co-existed with the newly upgraded file, resulting in confusion on the display. 9.4.2 Troubleshooting Contact Woodley Equipment Company to get a specific version of the software to upgrade, cover the corresponding files and then upgrade to the latest version.
Do not know how to download or install the data management platform software. 10.1.1 Explanation 1) Did not get the downloaded address information. 10.1.2 Troubleshooting 1) Contact Woodley Equipment Company to get the latest software installation package. 10.2 Unable to Sync Data Wirelessly No response to management platform synchronisation function. 10.2.1 Reasons...
3) Please upgrade the equipment procedures and data management platform to the latest version at the same time. 4) If you can't connect to the Internet, you can directly upgrade by contacting Woodley Equipment Company to receive the application file.
10.5 Report "Standard Expression Error" when DMP Starts Open the software and an error dialog pops up. 10.5.1 Reasons 1) The device side software version does not match the management side software version. 10.5.2 Troubleshooting 1) The software of the data management platform needs a complete uninstall and the data will be completely deleted by using the uninstall function.
Error popping data source during use. 10.8.1 Reasons 1) No driver files or missing drive files in the computer system. 10.8.2 Troubleshooting 1) Please contact our Woodley Equipment Company to get the driver of the supporting access database and install it according to the instructions.
Section 11 Reagent Disc Error and Abnormal Results The test result is incorrect or a negative value. Reasons: 1) The blood sample is abnormal and does not enter the Result shows [---] reagent cuvette. 2) The intensity of the analyser detection wavelength is abnormal The test result is incorrect or a negative value.
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The test item detection exceeds the lower limit. Reasons: Result appear <= 1) An abnormal blood sample results in an incorrect result. 2) The intensity of the analyser detection wavelength is abnormal...
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Old Station Park Buildings St. John Street Horwich Bolton BL6 7NY, UK Tel: +44 (0) 1204 669033 Email: sales@woodleyequipment.com Web: www.woodleyequipment.com...
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