Troubleshooting - Venini VCG64 User Manual

TROUBLESHOOTING

Servicing of the hotplates must only be done by an authorised service representative (see back of this booklet) and the
hotplate must not be modified. Power must be disconnected before any servicing or maintenance is conducted.
DO NOT MODIFY THIS APPLIANCE.
It is recommended the hotplate serviced by an authorized person at least every 2 years. This service is not covered by
warranty.
Abnormal conditions include:
Excessively yellow or sooting flame type.
Flame lifting off the burner ports.
Flame lighting back into the burner (normally associated with a popping sound).
Objectionable odour of the flames combustion products.
Should a faulty condition develop in the hotplate that is not described above, refer to the following table first for possible
causes and remedies prior to contacting an authorised service representative. Servicing beyond the remedies listed
shall only be undertaken by an authorised service representative.
FAULT
No spark when gas control
knob depressed.
Burner not lighting when
spark ignition working.
Burner goes out when
control knob released.
Uneven flame pattern or
slight flame lifting.
At minimum flame setting
the flame is too high.
Small flame on High
setting.
Flame too high on High
setting.
POSSIBLE CAUSE
No power.
Loose sparker cable.
Burner not aligned properly.
Gas supply off.
Burner not aligned properly.
Burner ports blocked.
Flame safeguard not activated.
Flame safeguard faulty connection or
broken.
Burner ports blocked.
Turndown control setting incorrect.
Regulator faulty.
Gas supply pressure low.
Incorrect injector fitted.
Blocked injector or gas supply tube.
Incorrect utensil size.
Regulator faulty.
Incorrect injector fitted.
Incorrect utensil size.
REMEDY
Check plugged in and switched on.
Check mains circuit breaker.
Call authorised representative.
Remove and re-fit burner.
Check gas supply valve on.
Remove and re-fit burner.
Remove, clean and replace burner.
Re-light, allow more time for flame safeguard
to activate.
Call authorised representative.
Remove, clean and replace burner.
Call authorised representative.
Call authorised representative.
Call authorised representative.
Call authorised representative.
Call authorised representative.
Refer to operating instructions utensil choice.
Call authorised representative.
Call authorised representative.
Refer to operating instructions utensil choice.
12