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Vinotemp International ● 17621 S. Susana Road, Rancho Dominguez, CA 90221
TROUBLESHOOTING GUIDE
You can solve many common cooler problems easily, saving you the cost of a
service call. Try the suggestions below to see if you can solve the problem
before contacting Vinotemp at info@vinotemp.com.
PROBLEM
Wine cooler does not
operate
Fan is always running
Unit has no power
The interior
temperature does not
seem correct
Vibrations
Power is on, but the
unit will not cool
The door will not close
properly.
POSSIBLE CAUSE
•
The unit may not be plugged in to the wall outlet.
•
Make sure the wall outlet is functioning properly.
Test it by plugging in another appliance into the
same outlet.
•
This is simply a function of the cooling system.
The lower the temperature setting, the more the
fan will run. If the room is warmer than 90°F
(32°C), it will run more.
•
The unit has been designed to run continuously
when operating at the lower temperatures.
•
Check the wall outlet for power. Make sure the
outlet is not controlled by a wall switch.
•
Make sure the cooling vents are not obstructed.
•
The room may be too hot. If the ambient
temperature is 90°F (32°C) or higher, the unit
can have difficulty chilling adequately on the
white wine setting.
•
When using the unit for the first time, it can take
up to 24 hours to reach the desired temperature.
•
Check to assure that the wine cooler is level.
•
Make sure there are at least 3 to 5 bottles in the
unit. Allow at least 24 hours for the internal
temperature to adjust.
•
If the room temperature is above 90°F (32°C),
the unit will not get below 51°F (11°C). Humidity
does not affect the cooling ability of the unit.
•
To achieve accurate temperature control, the unit
should not be installed in any of the following
locations:
o In a sunny place
o In a room with poor air circulation such as a
garage, near another heat-producing appliance
such as a dishwasher, oven or refrigerator.
o With an outlet shared with a refrigerator, as
the refrigerator will drain power from the wine
cellar.
o In a cabinet or closet.
•
Make sure the cooling vents are not obstructed.
•
The wine cellar is not on a level surface.
•
The racks are out of position.
•
Some bottles inside the unit may be too long.
9
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