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Paper Does Not Feed Properly/"No Paper" Error
Make sure paper is loaded.
Check1
Loading Paper
When loading paper, consider the following.
Check2
• When loading two or more sheets of paper, flip through the paper before loading it.
• When loading two or more sheets of paper, align the edges of the sheets before loading the paper.
• When loading two or more sheets of paper, make sure the paper stack does not exceed the paper load
limit.
However, paper may not feed correctly at the maximum capacity, depending on the type of paper or
environmental conditions (very high or low temperature and humidity). In such cases, reduce the amount of
paper you load at a time to less than half of the paper load limit.
• Always load the paper in portrait orientation, regardless of the printing orientation.
• When you load the paper, load the paper with the print side facing DOWN and slide the paper guides to
align with the both sides of the paper.
Loading Paper
• When you load the paper, insert the paper stack until the leading edge touches the far end of the cassette.
Is paper too thick or curled?
Check3
Unsupported Media Types
When loading envelopes, consider the following.
Check4
When printing on envelopes, see
Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed in
landscape orientation, they will not feed properly.
Is the cassette set properly?
Check5
Push the cassette so that the
Loading
Envelopes, and prepare the envelopes before printing.
mark on the cassette aligns with the front panel as illustrated below.
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