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Troubleshooting
PROBLEM
Main burner does not light.
Low burner flame.
Reflector and emitter
screen appear black.
Thick black smoke.
Emitter glows uneven
Emitter glows uneven
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POSSIBLE CAUSE
Gas valve may be off.
Fuel tank may be empty.
Orifice blocked.
Air in supply system.
Loose connection.
Igniter fails.
Gas pressure low with valve open full.
New cylinder or first ignition.
Cylinder valve on, no gas flow.
Pressure is low.
Tank is low on fuel.
Gas hose is kinked.
Control knob at max.
Carbon on the reflector and the emitter screen.
Blockage in the burner assembly.
Low gas pressure.
Blockage in burner injector
Base is not on a level surface
Low gas pressure..
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Please contact customercare@jrhome.com or 1-800-561-5550 for further assistance.
Turn the gas valve ON.
Refill the LPG tank.
Clean or replace the orifice.
Purge air from the lines. Open gas lines and depress
the control knob for 2-3 minutes.
Check all fittings.
Use a stick lighter to manually light.
Replace the cylinder or regulator.
Purge air from the lines.
Replace the hose/regulator assembly.
Replace the LPG tank.
Fill the LPG tank.
Check & straighten or replace.
Check for obstructions at passageways and orifices.
Clean components as needed.
Thoroughly clean the burner.
Let the pilot flame stay lit for 10 minutes before
setting variable knob to "LO".
Clean or replace burner injector.
Place heater on level surface.
Replace cylinder with a new cylinder
15
CORRECTIVE ACTION
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