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Failed Component Identification
Welcome:
This document will help you identify if one of your components has failed.
Please reference this document for any of the following concerns:
• My fan won't turn on
• My fan isn't working properly
• My controller isn't working properly
• My controller turns off during a cook
• My controller resets itself during a cook
• My controller freezes
Applied Products:
Gravity Series™ 560 Digital Charcoal Grill + Smoker
MB20040220
MB20041020
Gravity Series™ 800 Digital Charcoal Griddle + Grill + Smoker
MB20040221
MB20042221
MB20010122
Gravity Series™ 1050 Digital Charcoal Grill + Smoker
MB20041220
MB20041320
40-inch Digital Charcoal Smoker
MB20060321
MB20061321
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Summary of Contents for Masterbuilt Gravity 560 Series
- Page 1 Failed Component Identification Welcome: This document will help you identify if one of your components has failed. Please reference this document for any of the following concerns: • My fan won’t turn on • My fan isn’t working properly • My controller isn’t working properly •...
- Page 2 Remove these 4 screws • Check the switches for visual damage. • If any components have failed visual inspection, they should be replaced. Contact Masterbuilt Customer Service. • Check the wall plug: • Make sure the breaker or GFCI is not tripped. Make sure the unit is plugged into the wall.
- Page 3 • STEP 3: Is the problem resolved? A. No, your controller still does not work correctly. Your controller needs to be replaced. Contact Masterbuilt Customer Support. If a new controller does not fix your problem, move to PHASE 2. B. Yes, your controller now works correctly. Continue reading to further troubleshoot the faulty component.
- Page 4 B. Yes, your fan turns ON. Your hopper lid switch (grill), or top door switch (smoker) needs to be replaced. Contact Masterbuilt Customer Support. • STEP 21: If the fan did not come on, reassemble the hopper lid switch or the top door switch.