Windows Troubleshooting - Nvidia Mellanox ConnectX-4 Lx User Manual

Ports Information
Firmware Version Upgrade
Collect Log File

Windows Troubleshooting

Environment Information
Mellanox Firmware Tool (MFT)
Ports Information
Firmware Version Upgrade
Collect Log File
ibstat
ibv_devinfo
To download the latest firmware version refer to
www.mellanox.com/supportdownloader
cat /var/log/messages
dmesg >> system.log
journalctl (Applicable on new operating systems)
cat /var/log/syslog
From the Windows desktop choose the Start menu and run:
msinfo32
To export system information to a text file, choose the Export
option from the File menu.
Assign a file name and save.
Download and install MFT:
pages.php?pg=management_tools&menu_section=34
Refer to the User Manual for installation instructions.
Once installed, open a CMD window and run:
WinMFT
mst start
mst status
flint –d <mst_device> q
vstat
Download the latest firmware version using the PSID/board
ID: http://www.mellanox.com/supportdownloader/
flint –d <mst_device> –i <firmware_bin_file> b
• Event log viewer
• MST device logs:
• mst start
• mst status
• flint –d <mst_device> dc > dump_configuration.log
• mstdump <mst_device> dc > mstdump.log
http://
http://www.mellanox.com/content/
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