Linux Troubleshooting; Windows Troubleshooting - Nvidia 900-9X662-00 53-ST1 User Manual

Linux Troubleshooting

Environment Information
Card Detection
Mellanox Firmware Tool (MFT)
Ports Information
Firmware Version Upgrade
Collect Log File
Windows Troubleshooting
Environment Information
Mellanox Firmware Tool (MFT)
Ports Information
Firmware Version Upgrade
Collect Log File
cat /etc/issue
uname -a
cat /proc/cupinfo | grep 'model name' | uniq
ofed_info -s
ifconfig -a
ip link show
ethtool <interface>
ethtool -i <interface_of_Mellanox_port_num>
ibdev2netdev
lspci | grep -i Mellanox
Download and install
Refer to the User Manual for installation instructions.
Once installed, run:
mst start
mst status
flint -d <mst_device> q
ibstat
ibv_devinfo
To download the latest firmware version, refer to
the NVIDIA Update and Query
cat /var/log/messages
dmesg >> system.log
journalctl (Applicable on new operating systems)
cat /var/log/syslog
From the Windows desktop choose the Start menu and
run:
msinfo32
To export system information to a text file, choose the Export
option from the File menu.
Assign a file name and save.
Download and install MFT: MFT Documentation
Refer to the User Manual for installation instructions.
Once installed, open a CMD window and run:
WinMFT
mst start
mst status
flint –d <mst_device> q
vstat
Download the latest firmware version using the PSID/board ID
from here.
flint –d <mst_device> –i <firmware_bin_file> b
• Event log viewer
• MST device logs:
• mst start
• mst status
• flint –d <mst_device> dc > dump_configuration.log
• mstdump <mst_device> dc > mstdump.log
MFT: MFT Documentation
Utility.
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