Troubleshooting - PowerXL BDK03 Owner's Manual

Troubleshooting

Appliance not working as expected? Review the chart for possible causes and solutions.
Go to www.Tristarcares.com or contact Customer Service for unanswered questions.
Problem
Oven will not start
Arcing or sparking
Unevenly cooked foods
Overcooked foods
Undercooked foods
Improper defrosting
24
PowerXL Microwave Air Fryer
Possible Cause
Electrical cord for oven is not plugged in.
Door is open.
Wrong operation is set.
Materials to be avoided in microwave oven were used.
The oven is operated when empty
Spilled food remains in the cavity.
Materials to be avoided in microwave oven were used.
Food is not defrosted completely.
Cooking time, power level is not suitable.
Too much food is attempted to be cooked.
Cooking time, power level is not suitable.
Materials to be avoided in microwave oven were used.
Food is not defrosted completely.
Oven ventilation ports are restricted.
Cooking time, power level is not suitable.
Too much food is attempted to be cooked.
Materials to be avoided in microwave oven were used.
Cooking time, power level is not suitable.
Food is not turned or stirred.
Solution
Plug power cord into wall socket.
Close the door and try again.
Check instructions.
Use microwave-safe cookware only.
Do not operate with oven empty.
Clean cavity with wet towel.
Use microwave-safe cookware only.
Completely defrost food by using a longer defrost time.
Use correct cooking time, power level.
Cook smaller quantities of food
Use correct cooking time, power level.
Use microwave-safe cookware only.
Completely defrost food by using a longer defrost time.
Check to see that oven ventilation ports are not restricted.
Use correct cooking time, power level
Cook smaller quantities of food
Use microwave-safe cookware only.
Use correct cooking time, power level.
Turn or stir food.