PART NO. W10838047A
DO NOT REMOVE OR
DESTROY
FOR SERVICE TECHNICIAN'S USE ONLY
COMMERCIAL WASHERS, MODELS CAE2745, CAE2765,
CAE2795, QCAE2735, MAT20CS, MAT20MN
Voltage Measurement Safety Information
When performing live voltage measurements, you must do the following:
Verify the controls are in the off position so that the appliance does not start when energized.
Allow enough space to perform the voltage measurements without obstructions.
Keep other people a safe distance away from the appliance to prevent potential injury.
Always use the proper testing equipment.
After voltage measurements, always disconnect power before servicing.
IMPORTANT: Electrostatic Discharge (ESD) Sensitive Electronics
ESD problems are present everywhere. Most people begin to feel an ESD discharge at
approximately 3000V. It takes as little as 10V to destroy, damage, or weaken the main control
assembly. The new main control assembly may appear to work well after repair is finished,
but a malfunction may occur at a later date due to ESD stress.
Use an anti-static wrist strap. Connect wrist strap to green ground connection point
or unpainted metal in the appliance
Touch your finger repeatedly to a green ground connection point or unpainted metal
in the appliance.
Before removing the part from its package, touch the anti-static bag to a green ground
connection point or unpainted metal in the appliance.
Avoid touching electronic parts or terminal contacts; handle electronic control assembly
by edges only.
When repackaging main control assembly in anti-static bag, observe above instructions.
IMPORTANT SAFETY NOTICE - "For Technicians only"
This service data sheet is intended for use by persons having electrical, electronic, and
mechanical experience and knowledge at a level generally considered acceptable in the
appliance repair trade. Any attempt to repair a major appliance may result in personal injury
and property damage. The manufacturer or seller cannot be responsible, nor assume any
liability for injury or damage of any kind arising from the use of this data sheet.
Service Fault / Error Codes ............................... 6, 7
- OR -
CONTENTS
Manual Overview Tests ......................................... 9
Main Control Connectors & Pinouts ................... 12
Component Locations & Washer Specs ............ 19
PAGE 1
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Questions and answers
How is the warranty on parts handled? Repairman says control board is defective. How **** I reimbursed? cae2745fq0 is under warranty for another 12mos
How is the warranty on parts handled? Repairman says control board is defective. How **** I reimbursed? cae2745fq0 is under warranty for another 12mos
Reset does not work
To reset the Whirlpool CAE2745 washer, follow these steps:
1. Place the program selector knob in the 12 o’clock position and wait 3–4 seconds.
2. Turn the selector knob one click counterclockwise.
3. Turn the selector knob one click clockwise.
This process should reset the washer.
This answer is automatically generated
reset does not work
To reset the Whirlpool CAE2745 washer, follow these steps:
1. Unplug the Washer – Disconnect the washer from power by unplugging it or turning off the circuit breaker.
2. Wait for a Few Minutes – Leave the washer unplugged for at least 5 minutes to allow the control board to reset.
3. Reconnect Power – Plug the washer back in or turn the circuit breaker back on.
4. Run a Calibration Cycle – If needed, enter Calibration Mode (refer to the manual) to ensure proper function.
5. Perform a Quick Test – Start a cycle to confirm that the washer is functioning correctly.
If the issue persists, refer to the diagnostic modes or check for error codes.
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