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Customer Support
Dash values quality and workmanship and stands behind this
feel good
product with our Feel Good Guarantee
guarantee
™
our commitment to quality, visit bydash.com/feelgood.
Our US-based customer support team is at your service
Monday - Friday during the times below.
Reach us at 1 (800) 898-6970 or support@bydash.com
7am –
8am –
7pm
8pm
Hey Hawaii! You can reach our customer service team from 5AM to 5PM.
And also, Alaska, feel free to reach out from 6AM - 6PM.
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. To learn more about
™
10am –
10pm
9am –
9pm
STOREBOUND LLC – 1 YEAR LIMITED WARRANTY
Your Storebound product is warranted to be free from defects in material and workmanship for a
period of one (1) year from the date of the original purchase when utilized for normal and intended
household use. Should any defect covered by the terms of the limited warranty be discovered within
one (1) year, StoreBound LLC will repair or replace the defective part. To process a warranty claim,
contact customer care at 1 (800) 898-6970 for further assistance and instruction. A customer Support
agent will conduct troubleshooting in an attempt to fix any minor problems. If troubleshooting fails
to fix the problem, a return authorization will be issued. Proof of purchase indicating date and place
of purchase is required and should accompany the return. You must also include your full name,
shipping address, and telephone number. We are unable to ship returns to a PO Box. StoreBound
will not be responsible for delays or unprocessed claims resulting from a purchaser's failure to
provide any or all of the necessary information. Freight costs must be prepaid by the purchaser.
Send all inquiries to: support@storebound.com
There are no express warranties except as listed above.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CUSTOMER. STOREBOUND SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS
PRODUCT EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW. ANY IMPLIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED
IN DURATION TO THE DURATION OF THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or
limitations on how long an implied warranty lasts. Therefore, the above exclusions or limitations
may not apply to you. This warranty gives you specific legal rights and you may also have other
rights, which vary from state to state.
Stock #: DESM01_20180810_V5
Warranty
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