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Acer AW2000h
Service Guide
PART NO.:
PRINTED IN TAIWAN

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Summary of Contents for Acer AW2000h-AW175h F1

  • Page 1 Acer AW2000h Service Guide PART NO.: PRINTED IN TAIWAN...
  • Page 2: Revision History

    DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 3 Conventions The following conventions are used in this manual Screen messages NOTE WARNING CAUTION IMPORTANT Chapter 3 Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 4: Preventing Electrostatic Discharge

    Safety, Care and Regulatory Information Before installing a server, be sure that you understand the following warnings and cautions. WARNING: To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
  • Page 5: Table Of Contents

    Preface ............. ii Safety, Care and Regulatory Information .
  • Page 6 Acer Smart Console user interface ........
  • Page 7: System Components

    System components Item Mainboard Memory Heatsink Air shroud Power supply Riser card bracket Riser card Rack rails Mainboard tray Top cover Chassis Backplane Hard disk drive Fans Mainboard to backplane board Chapter 1 Description Chapter 1...
  • Page 8: System Parts List

    System parts list Currently unavailable. Chapter 1...
  • Page 9: Removal And Replacement Procedures

    Extend the server from the rack • If you are performing service procedures in an Acer branded, telco, or third-party rack you can use the locking feature of the rack rails to support the server and gain access to internal components.
  • Page 10: Extend The Server From The Rack

    Extend the server from the rack If the server is screwed into the rack, remove the screws and set them aside. Chapter 2...
  • Page 11 Grasp the handles and extend the server from the rack. WARNING:To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack. After performing the installation or maintenance procedure, slide the server back into the rack, and then press the server firmly into the rack to secure it in place.
  • Page 12: Power Down The Server

    Power down the server WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.
  • Page 13: Remove The Server From The Rack

    Remove the server from the rack To remove the server from an HP, Compaq branded, telco, or third-party rack: Power down the server. Extend the server from the rack Disconnect the cabling and remove the server from the rack. For more information, refer to the documentation that ships with the rack mounting option.
  • Page 14 Chapter 2...
  • Page 15: System Specifications

    System specifications Hardware specifications System unit Specifications Processor socket Processor support Core logic chipsets LAN controller Memory controller Storage controller VGA controller I/O subsystem Memory Media storage I/O ports Status LED indicators Thermal solution Chapter 3 Value Two Intel LGA1366 Quad-Core Intel Xeon 5500 Series Six-Core Intel Xeon 5600 Series (when available) Intel 5520 IOH-36D - north bridge...
  • Page 16: Environmental Specifications

    Environmental specifications Specifications Temperature range Operating Non-operating Humidity (non-condensing) Operating Non-operating Altitude Operating Non-operating Acoustic noise Idle, minimum (fixed disk drives spinning) Operating, minimum (random seeks to fixed disk drives) Value 10°C to 35°C (50°F to 95°F) -40°C to 70°C (-40°F to 158°F) 20% to 95% RH 5% to 95% Chapter 3...
  • Page 17: Mechanical Specifications

    Mechanical specifications Specifications System board platform System board dimensions Length Width Server dimensions Height Width Depth Server weight Barebone Basic configuration (excluding keyboard and mouse) Fully loaded configuration (including keyboard, mouse and kits) Chapter 3 Value Proprietary 417 mm (16.4 in) 165 mm (6.5 in) 43 mm (1.7 in) 437 mm (17.2 in)
  • Page 18: Power Supply Specifications

    Power supply specifications Specifications Model Type Dimensions Height Depth Width Weight (approximate) Input requirements Rated input voltage Normal line voltage Line frequency Rated input current Inrush current Power supply output power Rated steady state power Maximum peak power Operating conditions Temperature Humidity (non-condensing) Value...
  • Page 19: System Appearance

    System appearance Front view Icon Power button/indicator LAN activity indicator Status/fault indicator System ID button/indicator Three 3.5-inch hot-plug drive bays (A0 to A2) for node A Three 3.5-inch hot-plug drive bays (B0 to B2) for node B Three 3.5-inch hot-plug drive bays (C0 to C2) for node Three 3.5-inch hot-plug drive bays (D0 to D2) for node Hot-plug HDD activity indicator Hot-plug HDD status indicator...
  • Page 20: Rear View

    Rear view Server node module handle Server node D Server node release tab Power supply module release latch Dummy power supply module Power supply module handle Server management port (RJ-45) (10/100 Mbps) PCI expansion slot Server node B Server node A System ID switch InfiniBand port QSFP connector (only available for GW170hd F1 and GW170hq F1)
  • Page 21: Internal Components

    Internal components Hard disk drives System fan modules Memory module (DIMM) sockets Air duct PCI riser board bracket assembly Mainboard Power supply module Chapter 4 Component...
  • Page 22: Switch And Led Indicators

    Switch and LED indicators This section discusses the different LED indicators located on the : Front panel • Hot-plug HDD carrier • Rear panel • LAN port • Knowing what each LED indicator signifies can aid in problem diagnosis and troubleshooting. Front panel LED indicators LED indicator LED color...
  • Page 23: Rear Panel Led Indicators

    Hard disk drive sequence and LED indicators The hard drive sequence is as follows: Node B control panel Node A control panel Drive bays for node A Bay no. Description Node A Three 3.5-inch hot-plug drive bays controlled by node A HDD A0 to A2 Node B Three 3.5-inch hot-plug drive bays controlled by node B...
  • Page 24: Lan Port Led Indicators

    LAN Port LED indicators LED indicator LED color RJ45 LED (Left) Green Amber RJ45 LED (Right) Yellow Yellow LED state Status No connection or 10 Mbps 100 Mbps 1000 Mbps Active connection Blinking Transmit/Receive activity Chapter 4...
  • Page 25: System Block Diagram

    System block diagram MT25408 Connect-X IB QSFP PCI-E Gen2/DDR or QDR (For 36D Only) Chapter 4 PROCESSOR#0 PROCESSOR#1 5520/5500 36-D/24-D PCI-E x16 Slot ICH10R BMC/VGA RMII VGA CONN RTL8201N PHY Dedicated LAN Intel 82574 Intel 82574 AT25 DF321 4 SATA Hotswap Connector LPCIO W83527...
  • Page 26 Chapter 4...
  • Page 27: Mainboard

    Mainboard This section provides general information on changing jumper settings as well as specific jumper configuration for individual boards in the system. A single power supply provides the power for all four serverboards. Each serverboard however, can be shut down independently of the other using the power button on its own control panel. An additional power supply module may be added to provide redundant power.
  • Page 28: Mainboard Connectors

    Mainboard connectors Connector JRST1 InfiniBand JPSK1 COM1 LAN1/2 USB0/1, USB 2/3 IPMI LAN JPL1/JPL2 Description Unit identifier switch Alarm reset header InfiniBand connector QSFP connector (only available for GW170hd F1 and GW170hq F1). Video port Internal speaker/buzzer header COM1 serial port Gigabit Ethernet (RJ45) ports Universal Serial Bus (USB) ports 0/1, 2/3 Dedicated IPMI LAN port...
  • Page 29 Connector JPG1 IPMB JBAT1 P2 DIMM1B, P2 DIMM1A, P2 DIMM2B, P2 DIMM2A, P2 DIMM3B, P2 DIMM3A, FAN 1 CPU1 P1 DIMM1B, P1 DIMM1A, P1 DIMM2B, P1 DIMM2A, P1 DIMM3B, P1 DIMM3A, CPU2 Slot 1 JNMI1 JWD1 Chapter 5 Description VGA Enable/Disable IPMB header (for an IPMI card) CMOS battery DDR3 sockets for processor 2...
  • Page 30: Mainboard Jumpers

    Mainboard jumpers Jumper Description JWD1 Enable/Disable/Reset Watch Dog JBT1 Clear CMOS JPG1 Enable/Disable VGA JPL1/ Enable/Disable LAN1/2 Pins 1-2 (Enabled) JPL2 NOTE: Jumpers not indicated are for test purposes only. Default Setting Pins 1-2 (Reset) Instead of pins, this jumper consists of contact pads to prevent accidental clearing of the CMOS contents.
  • Page 31: Mainboard Led Indicators

    Mainboard LED indicators Description System ID LED indicator (rear) LEB1 InfiniBand link LED indicator (only available for GW170hd F1 and GW170hq F1) LEB2 InfiniBand activity LED indicator (only available for GW170hd F1 and GW170hq F1) BMC Heartbeat LED Indicator HDD/SATA LED Indicator Onboard standby PWR warning LED Indicator Chapter 5...
  • Page 32 Chapter 5...
  • Page 33: Sata Backplane Board

    Chapter 6 SATA backplane board This chapter contains step-by-step procedures on how to disassemble the server SATA backplane board for maintenance and troubleshooting. To disassemble the server, please pay attention to each section’s instruction and tools needed. NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.
  • Page 34: Sata Ports

    SATA ports The backplane is designed with four separate sectors which support from one to four mainboards independently of each other. The table below will help you determine the SATA port to mainboard configuration that is appropriate to your system. Number of SATA port mainboards...
  • Page 35: Backplane Connectors

    Backplane connectors Front view Connector Description JP57 Chassis fan 4 connector JP56 Chassis fan 3 connector MB-D hot plug connector JP55 Chassis fan 2 connector JP54 Chassis fan 1 connector JPW3 Secondary power connector Provide power to the four nodes in the MB-B hot plug connector MB-A hot plug connector JPW2...
  • Page 36 Rear view Connector Description SATA #A0 SATA #A1 SATA #A2 SATA #B0 SATA #B1 SATA #B2 SATA #C0 SATA #C1 SATA #C2 SATA #D0 SATA #D1 SATA #D2 Function SATA HDD A0 SATA HDD A1 SATA HDD A2 SATA HDD B0 SATA HDD B1 SATA HDD B2 SATA HDD C0...
  • Page 37: Backplane Jumpers

    Backplane jumpers Jumper Description JP30 Backplane overheat settings Open: 45 deg C JP18 Buzzer reset JP69 FW upgrade connector JP36 Any power button JP35 LED testing Chapter 3 Setting 1-2: 50 deg C 2-3: 55 deg C Open: Disabled 1-2: Enabled 2-3: Test setting Open: Default, multiple power button functionality...
  • Page 38: Backplane Led Indicators

    Backplane LED indicators Front view Blinking Rear view Connector Hard drive activity SATA #A2 SATA #A1 SATA #A0 SATA #B2 SATA #B1 SATA #B0 SATA #C2 SATA #C1 SATA #C0 SATA #D2 SATA #D1 SATA #D0 State Specification Indicates an overheat condition Indicates backplane activity Chapter 3...
  • Page 39: Hardware Removal And Installation

    Chapter 7 Hardware removal and installation This chapter contains step-by-step procedures on how to disassemble the server system for maintenance and troubleshooting. To disassemble the server, please pay attention to each section’s instruction and tools needed. NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.
  • Page 40: Hard Disk Drive Removal And Installation

    Hard disk drive removal and installation The system has four drive bays. Follow these steps: Remove the hard disk drive carrier. Unlock the HDD carrier latch Slide the HDD carrier latch to trelease the lever. Pull the lever and slide the carrier from the chassis. Replace the hard disk drive in the carrier.
  • Page 41 Lock the HDD carrier. Hardware removal and installation...
  • Page 42: Power Supply Removal And Installation

    Power supply removal and installation The system uses a single 1200W/1400W power supply module which operates at 100 to 140/180 to 240V. You can install a second power module for hot-plug and redundancy. Follow these steps: Power down the server and unplug the power cord. Remove the power supply module.
  • Page 43: Replacing A Server Node

    Replacing a server node If you need to replace a server node module, follow these steps: Turn off the power to the node module. Press the tabs (1) on both sides and use the handles (2) to pull out and remove the node module. Insert a new node module into the vacated server node bay.
  • Page 44: Pci Express Card Removal And Installation

    PCI Express card removal and installation Your server has two preinstalled riser cards designed specifically for use in the 1U rackmount chassis. These riser cards allow two low-profile PCI Express x16 cards to fit inside the chassis. Installing a PCI Express card Remove the server node.
  • Page 45: Replacing The Riser Card

    Replacing the riser card Follow these steps: Remove any installed PCI Express card. See “PCI Express card removal and installation” on page 38. Remove the screw securing the PCI Express card bracket (1); then pull up the bracket and the riser card. To remove the riser card from the bracket, remove the two screws.
  • Page 46: Top Cover Removal And Installation

    Top cover removal and installation Follow these steps: Remove the two screws securing the top cover to the chassis. Lift the cover off the chassis. Put the top cover aside for reinstallation later. To install the top cover: Align the top cover tabs with the slots on the chassis. Close the top cover.
  • Page 47: Air Duct Removal And Installation

    Air duct removal and installation CAUTION: Always operate your server with the air duct installed to ensure reliable and continued operation. Follow these steps: Open the top cover. See “PCI Express card removal and installation” on page 38. Lift up the air duct. To install the air duct, place the air duct on the chassis so that the tabs on the air duct align with the slots on the chassis.
  • Page 48: Fan Removal And Installation

    Fan removal and installation The system has a total of four high-performance fans to provide the cooling for the system. Follow these steps: With the server powered on, open the top cover. See “PCI Express card removal and installation” on page 38.
  • Page 49: Heatsink Removal And Installation

    Heatsink removal and installation Follow these steps: Power down the server and unplug the power cord. Open the top cover. See “PCI Express card removal and installation” on page 38. Using a screwdriver, loosen the heatsink screws from the mainboard. Lift the heat sink away from the processor.
  • Page 50 Screw in two diagonal screws (i.e. the #1 and the #2 screws) until just snug. Do not fully tighten the screws or you may damage the CPU.) Add the two remaining screws then finish the installation by fully tightening all four screws. Chapter 7...
  • Page 51: Cpu Removal And Installation

    CPU removal and installation The mainboard has two LGA 1366 processor sockets supporting dual-core or quad-core Intel Xeon processors. You have the option to upgrade the default processor or install a second one for a dual-processor configuration. Observe the following guidelines when replacing a processor. The CPU 1 socket must always be populated.
  • Page 52 Hold the processor by its edges. Make sure the alignment tabs on the socket fit the two notch located on the edge of the processor. The pins are keyed in such a way that you cannot install the processor in the wrong orientation without bending the pins. Insert the new processor in the socket.
  • Page 53: Memory Removal And Installation

    Memory removal and installation Each processor has three memory channels (1, 2 and 3 ) and each channel has two slots - A (PxDIMM1A, 2A, 3A in blue) and B (PxDIMM1B, 2B, 3B in black). So, the system has a total of twelve memory slots. The memory slots support DDR3-1333 registered/unbuffered ECC memory modules.
  • Page 54: Mirroring Mode

    Channel 1 Channel 2 Configuration Notes: 1. Place DIMMs in “X” location. 2. DIMM population must correspond to the above tables. 3. DIMM modules support 1 GB, 2 GB, 4 GB and 8 GB DIMMS. 4. The size of each DIMM must be the same across the configuration. 5.
  • Page 55 same address is used on both channels such that an address error on any channel is detectable by ECC. Lockstep Channel mode is the only RAS mode that supports x8 SDDC. Channel 3 has no function and cannot be populated in this mode. •...
  • Page 56: Memory Installation

    Single processor Dual processor configuration Processor 1 P1DIMM slots Channel 1 Channel 2 Configuration Notes: 1. Place DIMMs in “X” location. 2. DIMM population must correspond to the above tables. 3. DIMM modules support 1 GB, 2 GB, 4 GB and 8 GB DIMMS. 4.
  • Page 57 Push the DIMM to the socket until the retaining clips snap inward. NOTE: The DIMM slot is slotted to ensure proper installation. If you insert a DIMM but it does not fit easily into the socket, you may have inserted it incorrectly. Reverse the orientation of the DIMM and insert it again. Reconfigure the system memory.
  • Page 58: Battery Removal And Installation

    Battery removal and installation Follow these steps: Power down the server and unplug the power cord. Open the top cover. See “PCI Express card removal and installation” on page 38. Remove the air duct. See “Air duct removal and installation” on page 41. Locate the coin battery.
  • Page 59: Optional Parts Installation And Removal

    Optional parts installation and removal The server supports the following optional parts: External USB optical drive • External USB optical drive Connect an external USB optical drive to an available USB port: Hardware removal and installation...
  • Page 60: Mainboard Removal And Installation

    Mainboard removal and installation To remove the mainboard, follow these steps: Power down the server node module. See “Switch and LED indicators” on page 16. Press the tabs (1) on both sides and use the handles (2) to pull out and remove the node module. Remove the air duct.
  • Page 61 Remove eight screws that secure the mainboard to the mainboard tray. Then remove two screws that secure the mainboard-to-backplane board to the mainboard tray. 10. Pull out the mainboard from the mainboard tray. Hardware removal and installation...
  • Page 62 11. Disconnect the mainboard-to-backplane board from the mainboard. To install a mainboard, reverse the steps above. Chapter 7...
  • Page 63: Rackmount Installation Procedure

    Rackmount installation procedure CAUTION: To minimize the chances of injuries, make sure that two or more people help in installing the server. Follow these steps to install the system into a four-post rack: Confirm that the left and right inner rails have been correctly identified. Remove the inner rails from the mounting rails.
  • Page 64 The server occupies 2U. Count the U positions and hold numbers from the bottom up. The distance from the center of two holes with closer spacing to the center of the next pair is equivalent to 1U. NOTE: The unit of measurement used in this guide is "U" (1U = 1.75 inches or 44.45 mm). The total sum of the heights of all components in the rack measured in "U"...
  • Page 65 Pull out the server mounting rails from the left and right mounting rails. CAUTION: To avoid personal injury, care should be taken when pressing the inner rail release latches and sliding the component into the rack. Install the server into the rack. Insert the inner rails into the server mounting rails, then push the server into the rack (1) until you hear a click sound.
  • Page 66 Press the release latch (2) and continue to push the server (3) into the rack until you hear a click sound For security purposes, tighten the right and left thumbscrews on the front panel to secure the server to the front of the rack as illustrated below.
  • Page 67: System Diagnositcs

    Verify that components are properly seated. Verify that all cable connectors inside the system are firmly and correctly attached to their appropriate connectors. Verify that all components are Acer-qualified and supported. 10. Replace the system cover. 11. Power on the system.
  • Page 68: Ami Bios Recovery

    AMI BIOS Recovery Follow these steps: Rename the desired AMI BIOS file to SUPER.ROM and save it on a USB key (root folder). NOTE: The USB key does not have to be a bootable drive, but it must be formatted as FAT32. Attach this device to a USB port in the system, and press the power button to turn on the system.
  • Page 69: Bios Setup

    Often a text message will accompany it. NOTE: The BIOS has default text messages built in. Acer retains the option to include, omit or change any of these text messages.
  • Page 70: Main Setup

    Main setup When you first enter the BIOS setup utility, you will enter the main setup screen. You can always return to the main setup screen by selecting the main tab on the top of the screen. The main BIOS setup screen is shown below. System Overview System Time/System Date Use this option to change the system time and date.
  • Page 71: Advanced Settings

    Advanced Settings Use the arrow keys to select Boot Setup and press <Enter> to access the submenu items: Boot Features Quick Boot: Skip certain tests during POST to reduce the time needed for system boot. Quiet Boot: Allows the bootup screen options to be modified between POST messages or the OEM logo. Select Disabled to display the POST messages.
  • Page 72 Intel Virtualization Technology: Select Enabled to use Virtualization Technology to allow one platform to run multiple operating systems and applications in independent partitions, creating multiple virtual systems in one physical computer. IMPORTANT:The following feature is only available if supported by the processor and/or operating system. Execute-Disable Bit Capability: Set to Enabled to enable the Execute Disable Bit which will allow the processor to designate areas in the system memory where an application code can execute and where it cannot, thus preventing a worm or a virus from flooding illegal codes to overwhelm the processor or damage...
  • Page 73: Advanced Chipset Control

    Advanced Chipset Control The items included in the Advanced Settings submenu are listed below: CPU Bridge configuration QPI Links Speed: This feature selects QPI data transfer speed. IMPORTANT:The following feature is only available when QPI Links Speed is set to Full Speed. QPI Frequency: This selects the desired QPI frequency.
  • Page 74: South Bridge Configuration

    DCA Prefetch Delay: Used with TOE components to prefetch data in order to shorten execution cycles and maximize data processing effi ciency. Prefetching too frequently can saturate the cache directory and delay necessary cache accesses. This feature reduces or increases the frequency the system prefetches data. Intel VT-d: Select Enabled to enable Intel Virtualization Technology support for Direct I/O VT-d by reporting the I/O device assignments to VMM through the DMAR ACPI Tables.
  • Page 75 PIO Mode - The IDE PIO (Programmable I/O) Mode programs timing cycles between the IDE • drive and the programmable IDE controller. As the PIO mode increases, the cycle time decreases. Select Auto Automatically detect the PIO mode. Use this value if the IDE disk drive support cannot be determined.
  • Page 76: Super Io Device Configuration

    Temperature Tolerance is, and not the other way around. This results in better CPU thermal management. Acer has leveraged this feature by assigning a temperature status to certain thermal conditions in the processor (Low, Medium and High). This makes it easier for you to understand the CPU’s temperature status, rather than by just simply seeing a temperature reading (i.e., 25 °C).
  • Page 77: Acpi Configuration

    chassis ventilation for blockage. High – The processor is running hot. This is a caution level since the CPU’s Temperature • Tolerance has been reached (or has been exceeded) and may activate an overheat alarm. User intervention: If the system buzzer and Overheat LED has activated, take action immediately by checking the system fans, chassis ventilation and room temperature to correct any problems.
  • Page 78: Security Settings

    Security Settings The BIOS provides a Supervisor and a User password. If you use both passwords, the Supervisor password must be set first. Supervisor Password: This item indicates if a supervisor password has been entered for the system. Clear means such a password has not been used and Set means a supervisor password has been entered for the system.
  • Page 79: System Management Settings

    System Management Settings Use this feature to configure System Management settings. Product Information This submenu displays the following product information. System Product Name • System Serial Number • Base Board Product Name • Base Board Serial Number • UUID • NIC1 Mac Address/NIC2 Mac Address •...
  • Page 80: Event Log Configuration

    VT-UTF8 Combo Key Support: Select Enabled to enable VT-UTF8 Combination Key support for ANSI/ VT100 terminals. Sredir Memory Display Delay: Defines the length of time in seconds to display memory information. Event Log Configuration View Event Log: View the System Event Log. Mark All Events as Read: Marks all events as read.
  • Page 81: Boot

    Boot This submenu allows you to configure boot settings for the system. Boot Device Priority This feature allows you to specify the sequence of priority for the Boot Device. • 1st Boot Device • 2nd Boot Device • 3rd Boot Device Hard Disk Drives This feature allows you to specify the boot sequence from all available hard disk drives.
  • Page 82: Exit Options

    Exit Options Select the Exit tab from the BIOS Setup Utility screen to enter the Exit BIOS Setup screen. Save Changes and Exit: When you have completed the system configuration changes, select this option to leave the BIOS Setup Utility and reboot the computer, so the new system configuration parameters can take effect.
  • Page 83: Bios Beep Codes

    BIOS Beep Codes During POST (Power-On Self-Test) routines, which are performed each time the system is powered on, errors may occur. Non-fatal errors are those, which, in most cases, allow the system to continue the boot-up process. The error messages normally appear on the screen. Fatal errors are those which will not allow the system to continue the boot-up procedure.
  • Page 84 Troubleshooting POST BIOS beep codes Number of Beeps 1, 3 Reseat the memory, or replace with known good modules. 6, 7 Fatal error indicating a serious problem with the system. Consult your system manufacturer. Before declaring the motherboard beyond all hope, eliminate the possibility of interference by a malfunctioning add-in card.
  • Page 85 Chapter 10...
  • Page 86 Chapter 10...
  • Page 87: Bios Post Error Messages List

    Chapter 11 BIOS POST Error Messages List Information unavailable. Chapter 11...
  • Page 88 Chapter 11...
  • Page 89: Using Acer Smart Console

    Using Acer Smart Console Acer Smart Console has a user-friendly graphical user interface (GUI) and a standard Internet browser. This article will help you become familiar with the Acer Smart Console. Each function will be described clearly. Acer Smart Console offers: System monitoring: Providing detailed information via a web UI, including system information readings, system health overview, sensor readings, and System Event Log readings.
  • Page 90: Accessing Acer Smart Console

    • Password: superuser Click Login. The Acer Smart Console page appears. NOTE: The default username is root and the default password is superuser. Both the username and password are case sensitive and should be entered in lower case each time.
  • Page 91: Acer Smart Console User Interface

    Acer Smart Console user interface The Acer Smart Console page opens once you have logged in. This page provides a central location for managing all connected servers. The user interface includes a system status alert indicator, function list, menu bar, function title, section information.
  • Page 92 Sensor Display Color Indicates the health of the system processor, fan, temperature and voltage in a box displayed before each sensor category. • Green: Indicates the system is in good health and no alerts were detected on the sensors. • Amber: Indicates at least one sensor has a warning alert.
  • Page 93 settings, configure the network settings, configure the Dynamic DNS, configure the remote session settings, configure the SMTP email server settings, create an SSL certificate and manage users. The Configuration menu has the following options: • Alerts • Date and Time •...
  • Page 94 The Date and Time option allows you to set the BMC date and time. LDAP (if available) The LDAP option allows you to download the user account list and authentication from the LDAP server and create Acer Smart Console user accounts from this list. Chapter 12...
  • Page 95 Configuring LDAP settings On the LDAP Settings page and check Enable LDAP Authentication. Enter the required information to access the LDAP server. Click Save. RADIUS The RADIUS option allows you to configure the RADIUS option. Configuring RADIUS On the RADIUS Settings page check Enable RADIUS. Enter the required information to access the RADIUS server.
  • Page 96 Network The Network option allows you to configure and change the management network parameters. You can configure the network settings by using DHCP (Dynamic Host Configuration Protocol) or manually. Configuring network settings On the Network Settings page, select whether to obtain an IP address automatically or configure the network settings manually.
  • Page 97 Remote Session The following options allow you to enable or disable encryption on KVM or Media data during a redirection session. Select the remote session then press Save. Configuring Remote Session settings On the Remote Session page, select whether to enable KVM or Media Encryption. Select a Virtual Media Attach Mode.
  • Page 98 SSL Upload The SSL Certificate option allows you to upload a SSL certificate manually. Uploading an SSL certificate On the SSL Upload page, click Browse to locate the SSL certificate on your system. Click Upload. Users The Users option allows you to create, edit, delete, and view user accounts from the user list. To configure user accounts in the User List page, you can select from the following command buttons: •...
  • Page 99: Remote Control

    for the configuration commands that allows the user to change the behavior of the out-of-band interfaces. Operator privilege can not disable individual channels or change user access privileges. • Administrator: The administrator privilege has full access and can configure the software and add users.
  • Page 100: Launch Sol

    Server Power Control The Server Power Control option allows you to perform a remote power on, power off, power cycle and reset your server. Performing a remote power control operation On the Server Power Control page, select an option then click Perform Action. Launch SOL SOL allows you to launch the remote console by using Serial over LAN.
  • Page 101: Virtual Media

    Virtual Media Floppy disk This floppy disk option allows you to upload and share images via the BMC. These images will then be emulated to the host server as USB applications. Perform the floppy disk operation On the floppy disk page select an image file, then click Upload to upload your image file to the server. CD-ROM image This option allows you to upload and share images via the BMC.
  • Page 102: Kvm Function Description

    POST snooping allows you to query the POST (Power-On Self Test) Snooping code for BIOS LPC Port80. KVM function description You can launch the KVM Remote Console utility from the Acer Smart Console Remote Control menu. The KVM Remote Console utility enables you to control any programs on the server remotely, using a local keyboard, monitor and mouse.
  • Page 103 • USB Floppy & Flash Devices: Click this item to use a USB floppy device or a flash device for your console redirection. • CDROM & ISO: Click this item to use a CDROM or an ISO device for your console redirection. •...
  • Page 104 • <Alt> + <Enter> • <Alt> + <Hyphen> • <Alt> + <F4> • <Alt> + <Prnt Scrn> • <Prnt Scrn> • <F1> • <Alt> + <F1> • <Pause> Options The options menu allows you to configure the settings for Hotkey, Preferences, Full-Screen Mode, OSD UI Style and Keyboard_Mouse_Hotplug for your console redirection.
  • Page 105 Language From the Preferences submenu, select Language settings. From the language settings pop-up menu select the language you want to use for console redirection. The language options are: English, Japanese, German, French, Spanish, Korean, and Italian. Once you have selected a language to use, click OK. Window From the Preference submenu, click Window to display the submenu.
  • Page 106 User Name: This item displays the name(s) of the user(s). IP Address: This item displays the IP Address of the host server. Capture This feature allows you to capture the screen display on your remote console. Full Screen Capture: Click this item to capture the full screen video display. Exit Yes: At the prompt, click Yes to exit from remote redirection.

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