Page 1 Acer ARMC/2 User’s Guide MAN-840 07/09/04...
Page 2: Revision History
© Copyright 1998-2004 American Megatrends, Inc. All rights reserved. American Megatrends, Inc. 6145-F Northbelt Parkway Norcross, GA 30071 This publication contains proprietary information which is protected by copyright. No part of this publication can be reproduced, transcribed, stored in a retrieval system, translated into any language or computer language, or transmitted in any form whatsoever without the prior written consent of the publisher, American Megatrends, Inc.
Page 3: Table Of Contents
Step 5 Install the Operating System and ARMC/2 Drivers ... 11 Installing Virtual Floppy Drivers on Microsoft® Windows Operating Systems... 12 Step 6 Install the Acer ARMC/2 Windows Software Components... 15 Step 7 Setup Your Client Internet Browser... 19 Step 8 Connect to the ARMC/2 from a Client System ... 23 Step 9 Load the ARMC/2 SDR and Soft Processor (SP) File for Your Server Board Model ...
Page 4 Quick Launch Icons... 41 Session Information... 41 Manage Group ... 42 Remote Console ... 43 Redirection ... 44 Setting up Internet Explorer... 44 Staring Redirection... 48 Remote Console Shortcut Key Combinations... 50 Console Redirection Window ... 51 Console Redirection Toolbar... 54 Console Redirection Toolbar Status ...
Page 5 Network Configuration Tab... 118 Advanced Tab ... 119 WinCuri ... 120 WinCuri.exe Help File... 120 LinCuri... 122 LinCuri Help File ... 123 Appendix C ARMC/2 Remote Recovery Application (RRA) ... 125 ARMC/2 Card Remote Recovery Application (RRA) ... 125 Appendix D Troubleshooting ...
Page 6: Technical Support
Any questions or comments regarding this document or its contents should be addressed to Acer at the address shown on the inside of the front cover. Acer provides this publication “as is” without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability or fitness for a specific purpose.
Page 7: Optional Components
Optional Components The following component does not come with your ARMC/2 card. You must order this component separately. • Power cable FCC Class B Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 9: Chapter 1 Introduction
Chapter 1 Introduction Features Feature Description • Key Feature • • Soft Processor • • • Remote Client • • • Processor System On • Chip (SOC) • • Memory • Flash • Ethernet LAN • • I2C Controller Hardware •...
Page 10 Features, Continued Feature Description • Communication • • • • • USB Device Controller for Mouse/Keyboard • USB Device Controller for CD-ROM • USB Device Controller for FDD • USB Hub • Serial Port X 3 • • • Debug Support •...
Page 11: Important Notes
Important NOTES: There are some NOTES for ARMC/2. NOTE1. This note applies to the Altos G520/G710/R710/R510 with Redhat Enterprise Linux 3.0 and Altos G520/R510 with Redhat 9.0. Because these server can not detect the virtual device (keyboard/mouse/CDROM/Floppy) in Redhat Enterpeise Linux 3.0 and Redhat Linux 9.0.
Page 12: Chapter 2 Installing Your Armc/2 Card
Chapter 2 Installing Your ARMC/2 Card Before You Start Avoid Electro-Static Discharge (ESD) Electro-Static Discharge (ESD) can damage the ARMC/2 card and other system components. Keep your ARMC/2 card in its anti-static bag until it is to be installed. Avoid contact with any component or connector on any adapter card, printed circuit board, or memory module.
Page 13: Step 1 Unpack The Armc/2 Card (And Check Jumper Settings)
Step 1 Unpack the ARMC/2 Card (and check jumper settings) ARMC/2 Card Layout ARMC/2 MAC Address Your ARMC/2 card has a unique MAC address. The MAC address is the only way to distinguish one ARMC/2 card from another when you run programs such as Remote Recovery Application (RRA) and ARMC2RMseek Locator.
Page 14: Jp4 And Jp5 Chassis/Motherboard Power Switch
Step 1 Unpack the ARMC/2 Card (and check jumper settings), Check the following jumpers: Jumper Setting Confirm that pins one and two are open. Confirm that pins one and two are open. Confirm that pins one and two are open. Confirm that pins one and two are open.
Page 15: Jp12 Diagnostic And Recovery Mode Jumper
Step 1 Unpack the ARMC/2 Card (and check jumper settings), JP12 Diagnostic and Recovery Mode Jumper This jumper is primarily used to recover a failed flash attempt. By shorting pins one and two, you can place your ARMC/2 card into Diagnostics Mode. By shorting pins two and three, you can place your ARMC/2 card into Recovery Mode.
Page 16: J5 Ipmb (Intelligent Platform Management Bus)
Step 2 Plug in the ARMC/2 Card into the Host System and Attach Internal Cables, Continued J5 IPMB (Intelligent Platform Management Bus) If your motherboard has an IPMB connector, you can connect a cable from J5 on the ARMC/2 card to the IPMB connector on your motherboard. Description Positive Signal Ground...
Page 17: J9 Armc/2 Feature Connector
Step 2 Plug in the ARMC/2 Card into the Host System and Attach Internal Cables, Continued J9 ARMC/2 Feature Connector This feature connector is primarily used for operating the host system’s motherboard power and reset switch. It can also be used to gather I2C bus information from the motherboard.
Page 18: Jp4 And Jp5 Chassis/Motherboard Power Switch
Step 2 Plug in the ARMC/2 Card into the Host System and Attach Internal Cables, Continued JP4 and JP5 Chassis/Motherboard Power Switch JP4 and JP5 can be used in place of the ARMC/2 Universal Cable to power on, power off, and power cycle the motherboard.
Page 19: Step 4 Confirm The Motherboard's Bios Settings
Step 4 Confirm the Motherboard’s BIOS Settings Power on the motherboard and enter the BIOS. Using the following table, confirm that your motherboard’s BIOS settings are correct. BIOS Section Boot Options> Removable Devices Boot Options> ATAPI CDROM Advanced> PCIPnP> Configuration> Legacy USB Support Save the BIOS settings and restart the computer.
Page 20: Installing Virtual Floppy Drivers On Microsoft® Windows Operating Systems
Step 5 Install the Operating System and ARMC/2 Drivers, Installing Virtual Floppy Drivers on Microsoft® Windows Operating Systems Microsoft® Windows 2000/2003 operating systems need an .INF for the AMI Virtual Floppy device exposed by the ARMC/2 card. Note: This installation procedure needs to be done one time only on the host system. Once the Virtual Floppy is properly loaded, you can perform floppy redirection without going through any extra steps.
Page 21 Step 5 Install the Operating System and ARMC/2 Drivers, Installing Virtual Floppy Drivers on Microsoft® Windows Operating Systems, Continued Step Action The Hardware Update Wizard begins to search for the drives on the ARMC/2 CD. Note: Do NOT use the default file that the Microsoft® Windows operating system presents when it is searching for the Virtual Floppy driver.
Page 22 Step 5 Install the Operating System and ARMC/2 Drivers, Installing Virtual Floppy Drivers on Microsoft® Windows Operating Systems, Continued Step Action Once this file is loaded and recognized by the Microsoft® Windows operating system, left click the Finish button. The Microsoft® Windows operating system may require a reboot of the host system after the installation of the Virtual Floppy driver.
Page 23: Step 6 Install The Acer Armc/2 Windows Software Components
Step 6 Install the Acer ARMC/2 Windows Software Components Acer ARMC/2 Windows Software Components is a collection of ARMC/2 host-side and remote access components. These programs are briefly explained in the following table: Program Description ARMC2ConfigAp The ARMC2ConfigApp program allows you to configure the ARMC/2 card from the host system or from a client system.
Page 24 Insert your ARMC/2 CD into the host system. The host system is the system that has the ARMC/2 card installed into it. Browse to the following folder and file: CDROM\ServerTools\Win32\Setup.exe Double left click the Setup.exe icon to begin the installation of the Acer ARMC/2 Windows Host Component. ARMC/2 User’s Guide Continued Cont’d...
Page 25 Step Description The Acer ARMC/2 Windows Host Component setup window opens. Left click the Next button. Skip this step unless the Customer Information window opens. Enter your name and your organization’s name in the appropriate fields. Select the option for Install this application for and left click the Next button.
Page 26 Step 6 Install the Acer ARMC/2 Windows Software Components, Step Description The Install Program window opens. Left click the Install button. The Installation Progress window opens. ARMC/2 User’s Guide Continued Cont’d...
Page 27: Step 7 Setup Your Client Internet Browser
Step 6 Install the Acer ARMC/2 Windows Software Components, Step Description The installation is complete. Left click the Finish button. Repeat steps 1 through 8 on a local network computer that you want to use to access the host system.
Page 28 Step 7 Setup Your Client Internet Browser, Step Description The Settings window opens. Left click the Every visit to the page button or Automatically button. Left click the OK button to apply the change and to go back to the Internet Options window. Note: Other settings can cause old data to be displayed when performing operations on the ARMC/2.
Page 29 Step 7 Setup Your Client Internet Browser, Step Description The Security Settings window opens. Left click the Enable button under the Download signed ActiveX controls section. Scroll down and left click the Enable button under the Run ActiveX controls and plug-ins section. Left click the OK button.
Page 30 Step 7 Setup Your Client Internet Browser, Step Description You are prompted with a Warning window. Left click the Yes button to accept the changes to the Internet zone and to go back to the Internet Options window. Left click the Apply button and then the OK button to make the changes. Note: You must restart Internet Explorer before the changes take effect.
Page 31: Step 8 Connect To The Armc/2 From A Client System
Step 8 Connect to the ARMC/2 from a Client System In order to connect to the ARMC/2 card, you must access the ARMC/2 from another system on the same network. This document refers to this other system as the client system.
Page 32 Step 8 Connect to the ARMC/2 from a Client System, Step Description Type in your Network Name. In this example, Your Network Name is the Network Name. Next, you must enter a range of IP addresses that you want to search. In this example, the ARMC/2 card’s IP address is between 172.16.2.200 to 172.16.2.255.
Page 33 Step 8 Connect to the ARMC/2 from a Client System, Step Description The name and IP range of the ARMC/2 will display in the Selected IP Range window. Left click on the Next button. If the IP range is correct, ARMC2RMseek Locator will locate the ARMC/2 card. It will list all ARMC/2 cards it has discovered.
Page 34 Step 8 Connect to the ARMC/2 from a Client System, Step Description In this example, the ARMC/2 card’s IP address is 172.16.2.243. Double left click on the IP address to start managing the ARMC/2 card and write down its IP address. Left click on the Finish button after ARMC2RMseek Locator discovers all ARMC/2 cards.
Page 35: Step 9 Load The Armc/2 Sdr And Soft Processor (Sp) File For Your Server Board Model
Step 9 Load the ARMC/2 SDR and Soft Processor (SP) File for Your Server Board Model The following table is a pictorial description of how to load an SDR and Soft Processor (SP) File: Step Description The menu bar on the top bar of the GUI has a series of section buttons. Left click on the Configure dropdown menu and then left click the PMCP File Upload menu item.
Page 36 Step 9 Load the ARMC/2 SDR and Soft Processor (SP) File for Your Server Board Model, Continued Step Description Insert the ARMC/2 and browse to it. Select the SDR>G520> directory. . Note: You can create your own SDR and Soft Processor (SP) Files using the Configuration Program (PMCP) tool Note: The Choose File browse window differs from operating system to operating system.
Page 37 Step 9 Load the ARMC/2 SDR and Soft Processor (SP) File for Your Server Board Model, Continued Step Description Left click the Upload button. Once the SDR and Soft Processor (SP) File is uploaded, you are prompted with verification that the SDR and Soft Processor (SP) File uploaded.
Page 38 Step 9 Load the ARMC/2 SDR and Soft Processor (SP) File for Your Server Board Model Continued Step Description Left click the Upload button. Once the Soft Processor (SP) file is uploaded, you are prompted with verification that the Soft Processor (SP) file uploaded.
Page 39: Chapter 3 Locating Your Armc/2 Card
Locating Your ARMC/2 Card Overview The Acer ARMC family of server and system remote management cards can be accessed from anywhere on your Intranet through an Internet browser. This is a great way to maintain your critical server when you are nowhere near it.
Page 40 Locating Your ARMC/2 Card, Step Description Left click on the Next button when you see this screen. Type in your Network Name. In this example, Your Network Name is the Network Name. Next, you must enter a range of IP addresses that you want to search. In this example, the ARMC/2 card’s IP address is between 172.16.2.200 to 172.16.2.255.
Page 41 Locating Your ARMC/2 Card, Step Description The name and IP range of the ARMC/2 will display in the right field. Place a check in the box next to the range of IP addresses. Left click on the Next button. The name and IP range of the ARMC/2 will display in the Selected IP Range window. Left click on the Next button.
Page 42 Locating Your ARMC/2 Card, Step Description If the IP range is correct, ARMC2RMseek Locator will locate the ARMC/2 card. It will list all ARMC/2 cards it has discovered. Note: If more than one ARMC/2 card is found, you can distinguish them by the ARMC/2 card’s name.
Page 43: Ip Address Range
IP Address Range Type in a unique name for this IP range in the Network Name field. In this example, Your Network Name is the Network Name. Next, you must enter a range of IP addresses that you want to search. In this example, the ARMC/2 card’s IP address is between 172.16.2.200 to 172.16.2.255.
Page 44 IP Address Range, Continued Note: The Start and End IP addresses can be the same if you only wish to scan for one ARMC/2 card with that specific IP address. When you have finished entering all the IP address ranges to be scanned, make sure that they appear correctly in the list box.
Page 45: Usage
IP Address Range, Continued If the IP range is correct, ARMC2RMseek Locator locates all ARMC/2 cards. It lists all ARMC/2 cards it has discovered. Left click on the Finish button after ARMC2RMseek Locator discovers all ARMC/2 cards. Usage Once the program has been installed and setup, you can access it any time by double left clicking on its icon on the task bar.
Page 46 Note: To close the ARMC2RMseek Locator utility you must right click on the ARMC2RMseek Locator icon from the task bar and left click the Exit menu option. ARMC/2 User’s Guide...
Page 47: Using Your Armc/2
Chapter 4 Using Your ARMC/2 ARMC/2 GUI Overview The ARMC/2 has a user-friendly Graphics User Interface (GUI) called the ARMC/2 GUI. It is designed to be easy to use. It has a low learning curve because it uses a standard Internet browser.
Page 48: Armc/2 Gui Explained
ARMC/2 GUI Explained After you successfully log into your ARMC/2, you are greeted with the ARMC/2 GUI. Menu Bar Menu Bar There is a menu bar located at the top of the ARMC/2 GUI. It lists the following groups: • Manage Group •...
Page 49: Session Information
ARMC/2 GUI Explained, Continued Quick Launch Icons There is a quick launch icon section located on the upper area of the ARMC/2 GUI. It lists the following icons: • Remote Console • General Information • User Management • Power Control You can navigate these icons with your mouse (or other pointing device) and select them by left clicking on one of the icons.
Page 50: Manage Group
Manage Group You can left click on the Manage menu item from the menu bar. The following table gives you a brief description of each menu item. Each menu item is explained in more detail further in this section. Function Remote Console Remote Power...
Page 51: Remote Console
Remote Console Remote Console is a subsection of the Manage group. The following table describes the information listed in this subsection in detail: Item High Color Quality (16-bit) for fast/LAN Connection Low Color Quality (8-bit) for fast/LAN Connection Low Color Quality (8-bit) for slow/WAN/DSL Connection...
Page 52: Redirection
Redirection The most powerful feature of your ARMC/2 is the ability to redirect the host system’s console. To redirect the host system’s console is the ability to manage your host system as if it were physically in front of you, but not. Setting up Internet Explorer You must first setup your Internet browser before you can redirect the host system’s console.
Page 53 Redirection, Continued Setting up Internet Explorer, Continued Step Description The Settings window opens. Left click the Every visit to the page button or Automatically button. Left click the OK button to apply the change and to go back to the Internet Options window. Note: Other settings can cause old data to be displayed when performing operations on the Next, you must setup Internet Explorer to allow the downloading of Signed ActiveX controls and...
Page 54 Redirection, Continued Setting up Internet Explorer, Continued Step Description The Security Settings window opens. Left click the Enable button under the Download signed ActiveX controls section. Scroll down and left click the Enable button under the Run ActiveX controls and plug-ins section. Left click the OK button.
Page 55 Redirection, Continued Setting up Internet Explorer, Continued Step Description You are prompted with a Warning window. Left click the Yes button to accept the changes to the Internet zone and to go back to the Internet Options window. Left click the Apply button and then the OK button to make the changes. Note: You must restart Internet Explorer before the changes take effect.
Page 56: Staring Redirection
Redirection, Continued Staring Redirection Follow the steps in the table below to begin Console Redirection: Step Description Left click the Manage menu item from the ARMC/2 menu bar. Left click the Remote Console menu item from the drop down menu. Left click the Remote Console mode that you want to use. The ARMC/2 Console Redirection status window opens.
Page 57 Redirection, Continued Staring Redirection, Continued Step Description The Authentication window opens. Type your Username and Password and click the Login button. The Console Redirection window opens. Cont’d Chapter Four : Using Your ARMC/2...
Page 58: Remote Console Shortcut Key Combinations
Redirection, Continued Remote Console Shortcut Key Combinations The most powerful feature of your ARMC/2 is the ability to redirect the host system’s console. To redirect the host system’s console is the ability to manage your host system as if it were physically in front of you, but not. The following table is a list of basic keystrokes and their functions: Keystroke <ATL>...
Page 59: Console Redirection Window
Redirection, Continued Console Redirection Window Dropdown Description Menu Item Console Redirection This dropdown menu contains the following dropdown menu items: Start Console Redirection Stop Console Redirection Restart Full Screen Sync Cursor CDROM Redirection Floppy Redirection This menu item can be used to begin Console Redirection. This menu item can be used to halt Console Redirection.
Page 60 Redirection, Continued Console Redirection Window, Continued Dropdown Description Menu Item Keyboard This dropdown menu contains the following dropdown menu items: Hold Right CTRL Key Hold Right ALT Key Hold Left CTRL Key Hold Left ALT Key Left Windows Key Right Windows Key ALT+CTRL+DEL Auto Key-Break Mode ARMC/2 User’s Guide...
Page 61 Redirection, Continued Console Redirection Window, Continued Dropdown Description Menu Item View This dropdown menu item contains the Toolbar menu item that allows you to start the Console Redirection toolbar. The following window is a screen capture of the Console Redirection toolbar. Macros This dropdown menu item contains the Record New Macro menu item that allows you to record a set of keystrokes.
Page 62: Console Redirection Toolbar
Redirection, Continued Console Redirection Toolbar The Console Redirection toolbar allows you to use Console Redirection more easily in full screen mode. The Console Redirection toolbar is a great GUI to use especially if you are not familiar with the shortcut key combinations. Follow the steps in the table below to begin the Console Redirection toolbar: Step Description...
Page 63: Console Redirection Toolbar Toggle Buttons
Redirection, Continued Console Redirection Toolbar Toggle Buttons Icon Description When you see this icon, it means that the Console Redirection is on. You can left click this icon to stop Console Redirection. When you see this icon, it means that Console Redirection is stopped. You can left click this icon to start Console Redirection.
Page 64: Start Cd-Rom Drive Redirection
Redirection, Continued Start CD-ROM Drive Redirection Note: You must be logged in as an administrator on the windows client to perform CD-ROM drive and Floppy drive redirection. There are a number of ways to start CD-ROM Drive Redirection. See the following table: Method Description Use the keyboard shortcut keys, <ATL>...
Page 65 Redirection, Continued Start CD-ROM Drive Redirection, Continued Note: For information on how to create a bootable CD, visit nero.com or roxio.com. You can do a search on how to create a bootable CD using their products. You can also consult your CD writer's documentation.
Page 66 Redirection, Continued Start CD-ROM Drive Redirection, Continued Step Description If you used the Console Redirection toolbar to start the CD-ROM Drive Redirection, you will see the following: Notice that the CDROM Drive Redirection icon changes. If you used the dropdown menu, there is a check next to the CDROM Redirection menu item.
Page 67: Stop Cd-Rom Drive Redirection
Redirection, Continued Stop CD-ROM Drive Redirection There are a number of ways to stop CD-ROM Drive Redirection. See the following table: Method Description Use the keyboard shortcut keys, <ATL> + <E>, to stop CD-ROM Drive Redirection. Use the Console Redirection toolbar. Simply left click the CD-ROM Drive Redirection icon. Use the Console Redirection dropdown menu.
Page 68 Redirection, Continued Stop CD-ROM Drive Redirection, Continued The Console Redirection status dialog box appears as it stops device redirection. Cont’d ARMC/2 User’s Guide...
Page 69: Start Floppy Drive Redirection
Redirection, Continued Start Floppy Drive Redirection Note: You must be logged in as an administrator on the windows client to perform CD-ROM drive and Floppy drive redirection. There are a number of ways to start Floppy Redirection. See the following table: Method Description Use the keyboard shortcut keys, <ATL>...
Page 70 Redirection, Continued Start Floppy Drive Redirection, Continued Once you open the Floppy Redirection Dialog Box, follow the steps below: Step Description Select whether you want to redirect the floppy drive or a floppy image file. Left click the OK button. Select the Floppy Drive you want to redirect.
Page 71 Redirection, Continued Start Floppy Drive Redirection, Continued Step Description If you used the Console Redirection toolbar to start the Floppy Drive Redirection, you will see the following: Notice that the Floppy Drive Redirection icon changes. If you used the dropdown menu, there is a check next to the Floppy Redirection menu item.
Page 72: Stop Floppy Drive Redirection
Redirection, Continued Stop Floppy Drive Redirection There are a number of ways to stop Floppy Redirection. See the following table: Method Description Use the keyboard shortcut keys, <ATL> + <P>, to stop Floppy Redirection. Use the Console Redirection toolbar. Simply left click the Floppy Redirection icon. Use the Console Redirection dropdown menu.
Page 73 Redirection, Continued Stop Floppy Drive Redirection, Continued The Console Redirection status dialog box appears as it stops device redirection. Cont’d Chapter Four : Using Your ARMC/2...
Page 74: Armc2 Floppy Image Creator
Redirection, Continued ARMC2 Floppy Image Creator Creating a Floppy Image Follow the steps in the table below to create a floppy image to use during device redirection. Using an image file is desirable because it is faster than redirecting from the actual floppy disk.
Page 75 Redirection, Continued Creating a Floppy Image, Continued Step Description Select the floppy drive that you want to create the floppy image from. Select a location where you want the image to be stored and give it a file name. In this example, the file name is SampleImage.dat.
Page 76 Redirection, Continued Creating a Floppy Image, Continued Step Description Once the floppy image is created, a confirmation dialog box opens. Left click the OK button. Congratulations! You have successfully created a floppy image to use to during device redirection. Left click the Exit button to close the Floppy Image Creator program. ARMC/2 User’s Guide Cont’d...
Page 77: Transferring A Floppy Image To A Floppy Disk
Redirection, Continued Transferring a Floppy Image to a Floppy Disk Follow the steps in the table below to transfer a floppy image to a floppy disk. Step Description Open the Floppy Image Creator program. Select Transfer an Image file from a file to a Floppy Media and left click the Next button. Cont’d Chapter Four : Using Your ARMC/2...
Page 78 Redirection, Continued Transferring a Floppy Image to a Floppy Disk, Continued Step Description Left click the Browse button to locate the floppy image file that you want to copy to the floppy disk. In this example, the file name is SampleImage.dat. Left click the image file to select it and left click the Open button.
Page 79 Redirection, Continued Transferring a Floppy Image to a Floppy Disk, Continued Step Description Left click the Start button to begin the image transfer to the floppy disk. A progress dialog box opens displaying the status of the image transfer. Cont’d Chapter Four : Using Your ARMC/2...
Page 80 Redirection, Continued Transferring a Floppy Image to a Floppy Disk, Continued Step Description Once the floppy image is transferred, a confirmation dialog box opens. Left click the OK button. Congratulations! You have successfully transferred a floppy image to a floppy disk. Left click the Exit button to close the Floppy Image Creator program.
Page 81 Redirection, Continued Follow the steps in the table below to stop Console Redirection: Step Description Left click the Console Redirection dropdown menu item from the toolbar. The dropdown menu will appear. Left click Stop Console Redirection. Note: You can press the <ALT> key and the <T> key to stop Console Redirection. Note: You can left click on the Stop Redirection icon on the toolbar to stop Console Redirection.
Page 82: Remote Power Control
Remote Power Control The Control Host Power dialog box is a subsection of the Manage group. The Control Host Power allows you to reset, power off, power on, and power cycle the host system remotely. Name Icon Reset Power Off Power On Power Cycle...
Page 83: Upgrade Firmware
Upgrade Firmware The Upgrade Firmware Wizard dialog box is a subsection of the Manage group. The Upgrade Firmware Wizard will help you upgrade your ARMC/2’s firmware. • DO NOT CLOSE THE WINDOW USING THE CLOSE BUTTON (X) ON THE TITLE BAR WHEN THE ARMC/2 IS IN UPGRADE MODE.
Page 84: Updating Your Armc/2'S Firmware
Upgrade Firmware, Continued Updating Your ARMC/2’s Firmware Follow the steps in the table below to update your ARMC/2’s firmware: Step Description Left click the Enter Upgrade Mode button. The following dialog appears: Preparing to upgrade firmware. Please wait… ARMC/2 User’s Guide Cont’d...
Page 85 Upgrade Firmware, Continued Updating Your ARMC/2’s Firmware, Continued Step Description Left click the Browse button to locate the firmware (*.IMA) update file. Locate the firmware file and select it. Left click the Open button. Cont’d Chapter Four : Using Your ARMC/2...
Page 86 Upgrade Firmware, Continued Updating Your ARMC/2’s Firmware, Continued Step Description Left click the Upload button to go to the next step. The ARMC/2 firmware wizard will begin to check the existing firmware against the firmware file you are trying to load. ARMC/2 User’s Guide Cont’d...
Page 87 Upgrade Firmware, Continued Updating Your ARMC/2’s Firmware, Continued Step Description Once it verifies the image, the following dialog box appears: Left click the OK button. If the dialog box prompted that an update is necessary, left click the Flash button. If the wizard determined that no flash is necessary, you can left click the Cancel button.
Page 88 Upgrade Firmware, Continued Updating Your ARMC/2’s Firmware, Continued Step Description When you see this screen, it means that the firmware image is being upgraded. Once the upgrade’s progress reaches 100%, it is complete. The ARMC/2 will reset itself. You must close the browser and reconnect to the ARMC/2 once this process is complete.
Page 89: Reset Armc/2
Reset ARMC/2 The Reset ARMC/2 menu item is a subsection of the Manage group. The Reset ARMC/2 is used to reset your ARMC/2 card. Follow the steps in the table below to reset your ARMC/2 card: Step Description Left click the Manage menu item and then the Reset ARMC/2 menu item. A confirmation dialog box opens.
Page 90 Reset ARMC/2, Continued Step Description The ARMC/2 card resets itself. You are prompted to close Internet Explorer and log back into the ARMC/2 card. Left click the Close button. ARMC/2 User’s Guide...
Page 91: Configure Group
Configure Group You can left click on the Configure menu item from the menu bar. The following table gives you a brief description of each menu item. Each menu item is explained in more detail further in this section. Function Users Network Firewall...
Page 92: Users
Users The Users screen is a subsection of the Configure group. This page allows you to configure the administrators who have access to the ARMC/2. The following table describes the information listed in this subsection in detail: Item Description Username This field displays a list of all users who are able to access this ARMC/2.
Page 93: Adding Users
Users, Continued Adding Users Follow the steps in the table below to add an account: Step Description Left click the Add button. Enter a user name in the Username field. Your user name must be at least four characters long and no more than 32 characters long.
Page 94: Removing Users
Users, Continued Removing Users Follow the steps in the table below to remove an account: Step Description Left click an account from the Username field. Once the account that you want to remove is highlighted, left click the Remove button. A confirmation dialog box opens.
Page 95: Viewing And Editing Users
Users, Continued Viewing and Editing Users Follow the steps in the table below to view and edit an account’s access rights and properties: Step Description Left click an account from the Username field. Once the account you want to view and edit is highlighted, left click the Properties button.
Page 96: Network
Network Left click the Network menu item to configure the Network parameters of the ARMC/2. The Network Settings dialog box opens: The following table describes the information listed in this subsection in detail: Item Description MAC Address This field displays the ARMC/2’s MAC address. Configuration This field allows you to configure the ARMC/2’s IP address statically or dynamically.
Page 97 Network, Continued Item Description Use the following IP address IP Address This field allows you to set the ARMC/2’s IP address. Subnet Mask This field allows you to set the Subnet Mask The ARMC/2 resides on. Gateway This field allows you to set the ARMC/2’s Gateway access address. Apply Button This button allows you to save your configuration.
Page 98: Firewall
Firewall Left click the Firewall menu item to configure the IP access parameters of the ARMC/2. The Firewall Settings dialog box opens. Here you can enter IP addresses to block or allow. You can also specify which ports to block or allow. Left click the Blocked Sites tab to enter a range of IP addresses that you want to block.
Page 99 Firewall, Continued Once you left click the Add button on either the Blocked Sites or Trusted Sites, the following dialog box opens. Item Description Start IP Address This field allows you to enter the start address of the subnet you want to either block or always allow.
Page 100: Alert Notification
Alert Notification Left click the Alert Notification menu item to configure how alerts are sent from the ARMC/2 card. The Alert Notification dialog box opens. Here you can set SNMP destinations and email destinations. ARMC/2 User’s Guide...
Page 101: Date & Time
Date & Time Left click the Date & Time menu item to configure the date and time on your ARMC/2 card. The Set Date & Time dialog box opens. Here you can set the current date and time on your ARMC/2 card. You can also have it synchronized with a Network Time Protocol (NTP) server.
Page 102: Serial Port
Serial Port Left click the Serial Port menu item to configure the serial port on your ARMC/2 card. The Serial Port Settings dialog box opens. Here you can set the baud rate, data bit, parity, stop bits, flow control settings. ARMC/2 User’s Guide...
Page 103: Ssl Certificate
SSL Certificate Left click the SSL Certificate menu item to configure the security parameters of the ARMC/2. The Upload SSL Certificate dialog box opens. Here you can upload an SSL Certificate and SSL Private Key to use when accessing your ARMC/2. Use the Browse button to search for your SSL Certificate or Private Key.
Page 104 SSL Certificate, Continued Once you upload the certificates, left click the OK button to reset your ARMC/2. You can now access your ARMC/2 securely using the following format in your IP Address field from your Internet browser: https://<your ARMC/2’s IP address here> For example, if your ARMC/2’s IP address is 192.168.0.30, enter the following: https://192.168.0.30 Notice the <s>...
Page 105: Pmcp File Upload
PMCP File Upload Left click the PCMP File Upload menu item to upload a PMCP file to your ARMC/2 card. The following table is a pictorial description of how to load an SDR and Soft Processor (SP) File: Note: Server Health is an OEM version feature. Step Description The menu bar on the top bar of the GUI has a series of section buttons.
Page 106 Step Description The Host Health Monitoring Files dialog box opens. Left click the Browse button. ARMC/2 User’s Guide Cont’d...
Page 107 PMCP File Upload, Continued Step Description Insert the ARMC/2 CD and browse to it. Select the SDR>G520> directory. Note: You can create your own SDR and Soft Processor (SP) Files using the Configuration Program (PMCP) tool Note: The Choose File browse window differs from operating system to operating system. However, the procedure is similar.
Page 108 PMCP File Upload, Continued Step Description Left click the Upload button. Once the SDR File is uploaded, you are prompted with verification that the SDR and Soft Processor (SP) File uploaded. Select the Soft Processor (SP) file with the BIN file extension and left click the Open button. ARMC/2 User’s Guide Cont’d...
Page 109 PMCP File Upload, Continued Step Description Left click the Upload button. Once the Soft Processor (SP) file is uploaded, you are prompted with verification that the Soft Processor (SP) file uploaded. You can close the Host Health Monitoring Files dialog box by left clicking the close icon on the upper right corner of the dialog box.
Page 110: Ipmi Configuration
IPMI Configuration Left click the IPMI Configuration menu item to configure the ARMC/2 card to read data from an onboard baseboard management controller (BMC) on the motherboard/ server board. ARMC/2 User’s Guide...
Page 111: Server Os Monitoring & Recovery
Server OS Monitoring & Recovery Left click the Server OS Monitoring & Recovery menu item to configure operating system monitoring and recovery methods. Chapter Four : Using Your ARMC/2 103...
Page 112: View Group
View Group You can left click on the View menu item from the menu bar. The following table gives you a brief description of each menu item. Each menu item is explained in more detail further in this section. Function Card Health Event Log Server Health...
Page 113: Armc/2 Card Health
ARMC/2 Card Health Left click the Card Health menu item to view the health information of the ARMC/2 card. Chapter Four : Using Your ARMC/2 105...
Page 114: Event Log
Event Log Left click the Event Log menu item to view and clear the event logs. Notes: 1. Size of event log is 512 events. 2. When amount of event log arrives at 50% and 75%, ARMC/2 will send the alert event log.
Page 115: Server Health
Server Health Left click the Server Health menu item to view the host system’s health information based on the sensor readings and platform management configuration information. Chapter Four : Using Your ARMC/2 107...
Page 116: General Information
General Information General Information : Version Parameter Firmware Version Firmware Build Date Firmware Build Time Firmware Description Floppy Firmware Version ARMC/2 User’s Guide Description This field gives the ARMC/2’s firmware version number. This field gives the ARMC/2’s build date. It is in the following format: MONTH DAY YEAR This field gives the ARMC/2’s build time.
Page 117: General Information : Features
General Information, Continued General Information : Features Parameter Virtual Floppy Virtual CDROM Virtual Keyboard/Mouse KVM over IP Support General Information : Detailed Versions Parameter Parameter Value Description This field displays whether or not floppy redirection is available. This field displays whether or not CD-ROM redirection is available.
Page 118: Last Saved Crash Screen
Last Saved Crash Screen This menu item allows you to view the last text-based screen in the event that the host system locks up or freezes during a blue screen. This is useful because it allows you to troubleshoot the host system. You will be prompted to login. Note: The maximum size that the Crash Screen image can be is 50 Kb.
Page 119: Appendix Aarmc/2 Universal Cable
Appendix A ARMC/2 Universal Cable ARMC/2 Universal Cable Layout Note: If you do not use the chassis power on switch or chassis reset switch pins, you should place a plastic cap on them so that they do not short your motherboard. Do not use a standard jumper.
Page 121: Appendix Barmc2Configapp
Appendix B ARMC2ConfigApp Overview The ARMC/2 card is normally configured through the Internet browser-based Remote Access Companion for ARMC/2. You can also configure your ARMC/2 card through the ARMC2ConfigApp utility. The ARMC2ConfigApp utility is a GUI-based program that runs in Microsoft Windows. ARMC2ConfigApp Step Description...
Page 122 ARMC2ConfigApp, Continued Step Description If you are running the ARMC2ConfigApp program from a remote system, select the second radial button labeled ‘I want to connect to a ARMC2 on the network’. Type in the ARMC/2 card’s IP address in the field to the right of Card IP. Type in your user name and password in the appropriate fields and left click on the Ok button.
Page 123: User Manager Tab
ARMC2ConfigApp, Continued User Manager Tab The User Manager tab allows you to manage the ARMC/2 card’s users. Here you can add, delete, and modify users. Field/ Button Description Add Button The Add button allows you to add a new administrator to the ARMC/2 card’s user list.
Page 124: Adding A User
ARMC2ConfigApp, Continued Adding a User The Add User fields are explained below: Field/ Button Description User Name You can enter the name of this account in this field. Description You can enter a short description for this account. Password You can use this field to enter the account password. Note: Confirm Password You must reenter the password.
Page 125: User Properties
ARMC2ConfigApp, Continued User Properties Field/ Button Description User Name The selected ARMC/2 card user is displayed in this field. It cannot be changed. Description You can view and modify the short description for this account. Change Password Left click this box if you want to change the user’s password. New Password After you check the Change Password box, you can use this field to enter the new password.
Page 126: Network Configuration Tab
ARMC2ConfigApp, Continued Network Configuration Tab The Network Configuration tab allows you to change the way the ARMC/2 card connects to the network. By default, the ARMC/2 card obtains an IP address dynamically via DHCP. You can change this by specifying the IP address, network mask, and gateway. The Network Configuration fields are explained below: Field/ Button Description...
Page 127: Advanced Tab
ARMC2ConfigApp, Continued Advanced Tab The Advanced tab allows you to force your ARMC/2 card’s on-board NIC to a specific MAC address. The Advanced fields are explained below: Field/ Button Description Current MAC The Current MAC Address field displays your current ARMC/2 card’s MAC address. Address New MAC Address The New MAC Address field allows you to specify a new MAC address.
Page 128: Wincuri
WinCuri The WinCuri program is a command prompt-based program that you can use to configure the ARMC/2 card. It allows you all the functionality of both the Internet browser-based Remote Access Companion for ARMC/2 and the ARMC2ConfigApp program. To run the WinCuri program, double left click the WinCuri.exe icon. WinCuri.exe Help File _______________________ WinCuri version 1.5.11.0...
Page 129 WinCuri, Continued WinCuri.exe Help File, Continued Script mode Commands: ----------------------------- Script file format is any of the other argument formats mentioned below For e.g : WinCuri -script myscr.scr -script ScriptFile myscr.scr can contain the fllowing lines if you want to get all users and then get network config -user -listall -net -getconfig...
Page 130: Lincuri
WinCuri, Continued WinCuri.exe Help File, Continued Host HeartBeat commands ----------------------- -HB -GetHB -HB -SetHB <Heartbeat Time Interval (Seconds)> - <Between 6 and 2147483646> General purpose commands ----------------------------- -Gen -Reset -SaveConfig|-NoConfig (Reset ARMC card) -SaveConfig (Save Configuration) -NoConfig (Don't save Configuration) -Gen -fwInfo (Get Firmware Info) SDK commands -----------------------...
Page 131: Lincuri Help File
LinCuri, Continued LinCuri Help File _______________________ LinCuri version 1.5.7.0 _______________________ Usage: ./LinCuri -[nw IP username] [cd] <arguments> ------- Example: ./LinCuri -nw 10.10.1.10 username ./LinCuri -cd -sel -listall to connect via host interface ------- Logging in ----------------------------- Host '-cd' based access does not require you to login Network access '-nw' requires a login.
Page 132 LinCuri, Continued Platform Event Filtering (PEF) commands ----------------------------- -pef -ARInfoSet index name mailId SNMPDest PPPID NotifyMethod NotifyMedium PPPPass AlertType NotifyMedium can be "Lan" or "PPP" -pef -ARInfoGet index Firmware flasher commands ----------------------------- -flash -read filename -flash -update [-boot] filename -flash -saveconfig -flash -saveSDK -flash -getconfig filename -flash -putconfig filename...
Page 133: Appendix Carmc/2 Remote Recovery Application (Rra)
Appendix C ARMC/2 Remote Recovery Application (RRA) ARMC/2 Card Remote Recovery Application (RRA) The Remote Recovery Application (RRA) is a recovery tool that can be executed from a remote client system located on the same network as the ARMC/2 card. You can use it to recover a failed flash attempt.
Page 134 ARMC/2 Card Remote Recovery Application (RRA), Step Description The Active Cards in Recovery Mode screen appears and starts to search for ARMC/2 cards in Recovery Mode. Left click the ARMC/2 card’s MAC address that you want to configure. The Active Cards in Recovery Mode buttons are explained in the table below: Button Description Stop...
Page 135 ARMC/2 Card Remote Recovery Application (RRA), Step Description The Card Settings screen appears. The Card Setting fields are explained in the table below: Field/ Button Description Select Card The ARMC/2 Remote Recovery Application (RRA) automatically assigns a card Number number to the ARMC/2 card that it locates in Recovery Mode. This is helpful dropdown box when you are trying to flash more than one ARMC/2 card.
Page 136 ARMC/2 Card Remote Recovery Application (RRA), Step Description The Firmware Flash screen appears. The Flash Related Operation buttons are explained in the table below: Button Description Browse Button Left click the Browse button to get flash firmware. Complete Flash Left click the Complete Flash selection to flash firmware completely. Flash Button Left click the Flash button to flash firmware.
Page 137 ARMC/2 Card Remote Recovery Application (RRA), Step Description When you left click the Browse button, the open firmware file (.ima) screen appears. Left click the Open button to select the image. Step Description Complete Flash Left click the Complete Flash selection to flash firmware completely. Continued Appendix D : Troubleshooting 129...
Page 138 Step Description Left click the Flash button to flash firmware. Left click the Flash button to flash firmware. ARMC/2 User’s Guide...
Page 139 Step Description Diagnostics function The diagnostics function is a debugging tool for engineer of manufacturer. Please don't use this function. Appendix D : Troubleshooting 131...
Page 140: Appendix D Troubleshooting
Appendix D Troubleshooting Screen Distortion Problem The screen on the host system is blurry when using screen resolutions lower than 1024x768. This happens when you use both console redirection and the physical terminal on the host system. Clarity Image Normal Blurry Symptom The ARMC/2 card's VGA chip has both a digital and analog signal.
Page 141: Solution
Screen Distortion, Continued Symptom, Continued When the analog signal is set lower than 1024x768 (for example: 800x600), the ARMC/2 card’s video controller will use ratio metric expansion to bring the screen to 1024x768. Because of this, the screen will become blurry. Solution To correct this, set the screen resolution on the host system to 1024x768.
Page 142: Bmc Not Responding
BMC Not Responding Problem The BMC does not respond. Symptom You cannot power off, power on, or power cycle the host system. You cannot obtain Host System health information. Solution Make sure that in IPMI configuration "Use server's onboard BMC to access health information"...
Page 143: Cannot Power On The Host System Remotely
Cannot Power On the Host System Remotely Problem Cannot remotely power on, power off, or power cycle the host system. Symptom When connected to the ARMC/2 remotely (using the GUI), power on, power off, and power cycle does not work properly. Solution The user should make sure that the feature cable is connected properly from the ARMC2 card and the host system’s main board and chassis.
Page 145: Appendix E Serial Over Lan
Appendix E Serial Over LAN Hardware Setup You can use an external serial port connector and null modem cable to setup the ARMC/2 to perform Serial over LAN operations. To do this, you must have an external 9-pin serial port connector and cable plugged into the ARMC/2 card’s serial port connector at JP2.
Page 146: Bios
Hardware Setup, Continued BIOS After you have established a physical connection from your host system’s serial port to you ARMC/2 card, you must enable Remote Access in your BIOS. Step Description From the host system’s terminal, enter the BIOS setup. Confirm that your Onboard Serial Port you are using is enabled.
Page 147: Appendix F Port Usage
Appendix F Port Usage Port Usage Table Port Protocol Purpose 5121 Remote Keyboard and Mouse data (iUSB HID) 5120 CD Redirection (iUSB – CD) 5123 Floppy Redirection (iUSB- Floppy) 7578 Video Redirection 6577 TCP (& SSL) CURI (API) (Same is used for SSL) SNMP V3 Access 3072 Trap out port...
Page 149: Appendix Gmac Address Map
Appendix G MAC Address Map MAC Address Location Description Windows 2003 Advanced 00-40-D9-02-9B-3C Server Room, Rack 2, 5 Server, Mail Server Index 141...
Page 150: Appendix H Tree Structure And Description Of Cd Contents
ARMC/2 CD Image CD Contents The ARMC/2 CD contains many files that help you use the ARMC/2 card. The main ones you need to be aware of are as follows: File Location Readme.txt CDROM\ acer-fw-X.X.X-XXXX.ima CDROM\Firmware lincuri-1.2-1.i386.rpm CDROM\ServerTools\Linux CDROM\RemoteTools\Linux hostapps-1.3- CDROM\ServerTools\Linux 1.i386.rmp HostHeartbeat.exe...
Page 151 ARMC/2 CD, Continued File Location ARMC2RMseek.exe CDROM\RemoteTools\Win32 G520-sdr.bin CDROM\SDR\G520 G520-SP.bin amivirtfl.inf CDROM\inf ARMC2 User Guide.pdf CDROM\Documentation ARMC2 QI Guide.pdf CDROM\Documentation FloppyImageCreator.exe CDROM\MiscTools\win32 GPL.TXT CDROM\Licenses LICENSE.README CDROM\Licenses ARMC2MIB.TXT CDROM\SNMPMIBS Note: Your CD contents can differ from this list due to periodical updates. Cont’d Description ARMC/2 DHCP IP locator program...
Page 152: Appendix I Gtkrconsolearmc2 For Linux
Appendix I GtkRConsoleARMC2 for Linux Installation If you are using a Linux client system to connect to the ARMC/2 card, you can run the gtkRConsoleARMC2 utility to remotely control the ARMC/2 card and redirect the host system’s keyboard, video, and mouse. Note: The gtkRConsoleARMC2 utility must be installed on the remote client system, not the host system.
Page 153: Notes
Notes Index 145...

Acer ARMC_2 User Manual

Chapter 1 Introduction

Chapter 2 Installing Your ARMC/2 Card

Chapter 3 Locating Your ARMC/2 Card

Chapter 4 Using Your ARMC/2

Appendix Aarmc/2 Universal Cable

Appendix Barmc2Configapp

Appendix Carmc/2 Remote Recovery Application (RRA)

Appendix D Troubleshooting

Appendix E Serial over LAN

Appendix F Port Usage

Appendix Gmac Address Map

Appendix H Tree Structure and Description of CD Contents

Appendix I Gtkrconsolearmc2 for Linux

Quick Links

Troubleshooting

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Summary of Contents for Acer ARMC_2

Table of Contents