Acer AR360 F1 Series User Manual
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Acer AR360 F1 Series User Manual

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  • Page 1 AR360 F1 Series User Guide...
  • Page 2 Copyright © 2010. All Rights Reserved. Acer AR360 F1 Series User Guide Acer AR360 F1 Model Number : Serial Number: Purchase Date: Place of Purchase:...

  • Page 3: Safety Instructions

    Information for your safety and comfort Safety instructions Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
  • Page 4 • Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.
  • Page 5 Note: The grounding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product. • Use the product only with the supplied power supply cord set. If you need to replace the power cord set, make sure that the new power cord meets the following requirements: detachable type, UL listed/CSA certified, VDE approved or its equivalent, 4.6 meters (15 feet) maximum length.

  • Page 6: Additional Safety Information

    For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit http://www.acer-group.com/public/Sustainability/sustainability01.htm. Mercury advisory For projectors or electronic products containing an LCD/CRT monitor or display: Lamp(s) inside this product contain mercury and must be recycled or disposed of according to local, state or federal laws.
  • Page 7 If you have these symptoms, or any other recurring or persistent discomfort and/or pain related to computer use, consult a physician immediately and inform your company's health and safety department. The following section provides tips for more comfortable computer use. Finding your comfort zone Find your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or raising your sitting height to achieve maximum...
  • Page 8 viii • Keep your head at a higher level than the top edge of the display so your eyes point downward when looking at the middle of the display. • Adjust the display brightness and/or contrast to a comfortable level for enhanced text readability and graphics clarity. •...

  • Page 9: Fcc Notice

    Regulations and safety notices FCC notice This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 10 Operation conditions This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Notice: Canadian users This Class A digital apparatus complies with Canadian ICES-003.
  • Page 11 There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation, and The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next call attempt.

  • Page 12: Laser Compliance Statement

    Voorzichtig: Onzichtbare laserstraling indien geopend. Voorkom blootstelling aan straal. Declaration of Conformity for EU countries Hereby, Acer, declares that this system is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. List of applicable countries This device must be used in strict accordance with the regulations and constraints in the country of use.

  • Page 13: Table Of Contents

    1 System tour Overview External and internal structure Front panel Rear panel Internal components Mainboard 2 System setup Setting up the system Pre-installation requirements Connecting peripherals Turning on the system To power on the system: Power-on problems Configuring the system OS Turning off the system 3 System upgrades Installation precautions...
  • Page 14 Upgrading the system memory Installing a memory module: Removing a memory module: Installing an expansion card Installing a SAS card Installing the right riser card Rack installation information System rack installation Vertical mounting hole pattern Installing the system into the rack 4 System BIOS Introduction The BIOS setup utility...
  • Page 15 Appendix B: Rack mount configuration Rack installation information System rack installation Vertical mounting hole pattern Installing the system into the rack Appendix C: Acer Smart Console Using Acer Smart Console Software requirements Accessing Acer Smart Console Acer Smart Console user interface...

  • Page 17: System Tour

    1 System tour...

  • Page 18: Overview

    FTP server, file/printer server, data center, data center and Internet/Intranet server. The AR360 F1 is a flexible and highly reliable rack-mount server that satisfy growing businesses and customers’ needs.

  • Page 19: External And Internal Structure

    External and internal structure Front panel The illustration below shows the system front panel. With 2.5-inch HDD bays Icon Component Optical drive System ID / status / fault indicator System ID button LAN2 activity indicator LAN1 activity indicator Power button...
  • Page 20 Icon Component HDD activity indicator Power indicator Hot-plug HDD activity indicator Hot-plug HDD status indicator Rack handles 2.5-inch hard disk drive (HDD) bays Front panel LED indicator status LED indicator LED color Power Green indicator Green HDD activity Amber indicator LED state Status S0: Power ON...
  • Page 21 LED indicator LED color System ID / Blue status / fault indicator Blue LAN activity Green indicators Green (LAN1, LAN2) LED state Status System ID button pressed Blinking IPMI-activated system CPU overheat Fast Blink (1x/sec) Fan failure Slow Blink (1x/4sec) Power failure LAN Link / No Access Blinking...

  • Page 22: Rear Panel

    Rear panel Component Power supply modules PS/2 mouse port Server management port (RJ-45) (10/100 Mbps) Low-profile PCI Express 2.0 x8 (x8 link) expansion slot Full-height PCI Express 2.0 x16 (x16 link) expansion slot Flex I/O expansion slot System ID indicator Gigabit LAN1 - 4 ports (10/100/1000 Mbps) Monitor port COM port...

  • Page 23: Lan Port Led Indicators

    Rear panel LED indicator status LED indicator LED color System ID LED Blue Blue LAN port LED indicators LED indicator LED color RJ45 LED (Left) Green Amber RJ45 LED (Right) Green Green LED state Status Normal System ID button pressed Blinking IPMI-activated system ID LED state...

  • Page 24: Internal Components

    Internal components Component Hard disk drive bay System fan modules Memory modules PCI riser board bracket assembly Mainboard Power supply module 1 System tour...

  • Page 25: Mainboard

    Mainboard The mainboard becomes accessible once you open the system. It should look like the figure shown below.
  • Page 26 Connector Description P1-DIMM3A DDR3 sockets for processor 1 P1-DIMM3B P1-DIMM3C P1-DIMM2A P1-DIMM2B P1-DIMM2C P1-DIMM1A P1-DIMM1B P1-DIMM1C CPU2 Processor 2 socket JPW1 ATX 24-pin power connector JPW2/JPW3 12V 8-pin power connectors FAN1 Chassis fan 1 JPI2C Power supply SMB bus I2C header JPK1 NIC3/NIC4 LED headers FAN 7...
  • Page 27 Connector Description T-SGPIO1 Serial General Purpose Input/Output header 1 I-SATA0~5 SATA ports Note: I-SATA5 is reserved for an installed optical drive. USB 4/5 Front panel accessible USB headers (USB4/5) Chassis intrusion USB 6 Front panel accessible type A USB connector USB6 JTPM Trusted platform module header (JP8) COM2...
  • Page 28 Connector Description FAN8 CPU1 FAN (Reserved) CPU1 Processor 1 socket P2-DIMM1C DDR3 sockets for processor 2 P2-DIMM1B P2-DIMM1A P2-DIMM2C P2-DIMM2B P2-DIMM2A P2-DIMM3C P2-DIMM3B P2-DIMM3A USB7 Front panel accessible USB headers (USB7) 1 System tour...

  • Page 29: Mainboard Jumper Settings

    Mainboard jumper settings Jumper Description JBT1 Clear CMOS JI2C1/ SMB to PCI-E slots JI2C2 ME Mode Select ME Recovery Default Setting Instead of pins, this jumper consists of contact pads to prevent accidental clearing of the CMOS contents. To clear CMOS, disconnect the power and short the CMOS pads with a metal object such as a small screwdriver.
  • Page 30 Jumper Description BMC Enabled JPG1 VGA Enable JPL1/ GLAN1/GLAN2 JPL2 Enable JPRST1 BMC/PHY Enable Watch Dog Note: Jumpers not indicated are for test purposes only. 1 System tour Default Setting Pins 1~2 (enable) Pins 1~2 (enable) Pins 1~2 (enable) Pins 1~2 (enable) Pins 1~2 (reset)
  • Page 31 Mainboard LEDs Description BMC heartbeat Standby power LE11 System ID LED State Green blinking Solid green Solid blue Status Normal Power on System ID...
  • Page 32 1 System tour...

  • Page 33: System Setup

    2 System setup...

  • Page 34: Setting Up The System

    Ensure you have the following items: • Acer AR360 system • Acer AR360 accessory box If any of the above items is damaged or missing, contact your dealer immediately. Save the boxes and packing materials for future use. 2 System setup...

  • Page 35: Connecting Peripherals

    Connecting peripherals Caution: The server operates on 100-127/200-240 VAC only. Do not connect the system to an incorrect voltage source. Refer to the illustration below for specific connection instructions on the peripherals you want to connect to the system. Rear connections Note: Consult the operating system manual for information on how to configure the network setup.

  • Page 36: Turning On The System

    Turning on the system After making sure that you have properly set up the system and connected all the required cables, you can now power on the system. To power on the system: After plugging in the power cord, press the power button. The system starts up and displays a welcome message on the monitor.
  • Page 37 • No power comes from the grounded power outlet. Have an electrician check your power outlet. • Loose or improperly connected internal power cables. Check the internal cable connections. If you are not confident to perform this step, ask a qualified technician to assist you. Warning! Make sure all power cords are disconnected from the electrical outlet before performing this task.

  • Page 38: Configuring The System Os

    Configuring the system OS Acer Smart Setup assists you to conveniently install your choice of operating system. Note: To purchase the Acer Smart Server Manager software, contact your local Acer representative. To start using Smart Setup, follow the steps below.

  • Page 39: Turning Off The System

    Turning off the system There are two ways to turn off the server — via software or via hardware. The software procedure below applies to a system running the Windows operating system. For further operating system shutdown procedures, refer to the related user documentation. To turn off the system via software: Press <Ctrl>...
  • Page 40 2 System setup...

  • Page 41: System Upgrades

    3 System upgrades...
  • Page 42 3 System upgrades...

  • Page 43: Installation Precautions

    Installation precautions Before you install any server component, we recommend that you read the following sections. These sections contain important ESD precautions along with pre-installation and post-installation instructions. ESD precautions Electrostatic discharge (ESD) can damage the processor, disk drives, expansion boards, mainboard, memory modules and other server components.

  • Page 44: Post-Installation Instructions

    Place the system unit on a flat, stable surface. Open the system according to the instructions on page 32 Follow the ESD precautions described in this section when handling a server component. Post-installation instructions Perform the steps below after installing a server component. See to it that all components are installed according to the described step-by-step instructions.

  • Page 45: Removal And Replacement Procedures

    • Extend the server from the rack If you are performing service procedures in an Acer branded, telco, or third-party rack cabinet, you can use the locking feature of the rack rails to support the server and gain access to internal components.

  • Page 46: Power Down The Server

    To reduce the risk of personal injury or equipment Warning! damage, be sure that the rack is adequately stabilized before extending a component from the rack. After performing the installation or maintenance procedure, slide the server back into the rack, and then press the server firmly into the rack to secure it in place.

  • Page 47: Remove The Server From The Rack

    Important: Pressing the UID button illuminates the blue UID LEDs on the front and rear panels. In a rack environment, this feature facilitates locating a server when moving between the front and rear of the rack. Disconnect the power cord. The system is now without power.

  • Page 48: Opening The Server

    Opening the server Caution: Before you proceed, make sure that you have turned off the system and all peripherals connected to it. Read the “Pre- installation instructions” on page 27. You need to open the server before you can install additional components or access the system’s internal components.

  • Page 49: Installing The Top Cover

    Installing the top cover Perform the pre-installation instructions described on page 27. Install the top cover. (1) Place the top cover on the chassis so that the tabs on the cover align with the slots on the chassis. (2) Slide the top cover toward the front of the chassis until it is fully closed.

  • Page 50: Configuring The Storage Devices

    Configuring the storage devices The system supports up to four 3.5-inch hot-plug SAS/SATA hard disk drives. An optional optical drive can also be added to the server. Accessing the drive bays Since SAS/SATA drives have hot-plug capability, you do not need to access the inside of the chassis or power down the system to install or replace SAS/SATA drives.

  • Page 51: Determining Drive Status

    Determining drive status Each HDD carrier features two status LED indicators (see page 3) to display the hard drive status. If you are replacing a failed HDD, determine which drive has failed by checking the hot-plug HDD status indicators. 2.5” HDD Description Onboard SATA RAID HDD present no access...

  • Page 52: Removing And Installing A 2.5" Hard Disk Drive

    Removing and installing a 2.5” hard disk drive Removing a 2.5” hard disk drive with carrier Observe the ESD precautions described on page 27. Remove the carrier with failed HDD. Remove the HDD carrier. (1) Unlock the HDD carrier latch. (2) Slide the HDD carrier latch to release the lever.

  • Page 53: Removing And Installing An Optical Drive

    Lock the HDD carrier. Observe the post-installation instructions described on page 28 Removing the 2.5” Carrier Cage Observe the ESD precautions described on page 27. Observe the Pre-installation instructions on page 27. Unplug the power and data cables from the cage drives. Remove the four screws of the HDD cage (1).
  • Page 54 Pull the tab away from the drive and push the drive out of the system.(3) 3 System upgrades...

  • Page 55: Installing An Optical Drive

    Installing an optical drive Remove the ODD slot cover if present. Insert the ODD into the system chassis. The drive is properly inserted if you hear a click and the locking tab locks into place (1).
  • Page 56 Plug the power and data cables to the new optical drive (2), (3). Observe the post-installation instructions described on page 28. Note: I-SATA5 port is reserved for connecting to the installed optical drive. 3 System upgrades...

  • Page 57: Installing And Removing The Power Supply

    Installing and removing the power supply WARNING! To reduce the risk of personal injury or damage to the equipment, the installation of power supply modules should be referred to individuals who are qualified to service server systems and are trained to deal with equipment capable of generating hazardous energy levels.

  • Page 58: Power Supply Failure

    If the power supply unit fails, the system will shut down and you will need to replace the power supply unit. Replacement units can be ordered directly from Acer. Replacing the power supply Press the main power button on the front of the chassis and then unplug the AC power cord to completely remove power from the system before removing the power supply.

  • Page 59: Replacing A System Fan

    Push the new power supply module into the power bay until it clicks into place. Plug the AC power cord back into the module and power up the server by pushing the power on button. Replacing a system fan The system has four high-performance PWM fans to provide the cooling for the system.
  • Page 60 (2) Push the fan clip handles inwards and pull the fan up and away from the chassis.(2) Install the new fan module. (1) Insert the new fan into the chassis and push downwards until firmly seated. (2) Connect the fan cable to the mainboard. Observe the post-installation instructions described on page 28.

  • Page 61: Replacing The Processor And Heatsink

    Replacing the processor and heatsink Notes: • Always connect the power cord last and always remove it before adding, removing or changing any hardware components. Make sure that you install the processor into the CPU socket before you install the CPU heatsink. •...

  • Page 62: Installing A Heatsink

    Using a screwdriver, loosen the heatsink screws from the mainboard. Lift the heat sink away from the processor. Lay down the heat sink in an upright position — with the thermal patch facing upward. Do not let the thermal patch touch the work surface.
  • Page 63 Do not apply any thermal grease to the heatsink or the CPU die; the required amount has already been applied. Place the heatsink on top of the CPU so that the four mounting holes are aligned with those on the (preinstalled) heatsink retention mechanism.

  • Page 64: Upgrading The Processor

    Upgrading the processor Processor configuration guidelines The server supports two LGA 1366 processor sockets supporting dual- core or quad-core Intel Xeon processors. The supplied processors may be upgraded or additional processors installed. Observe the following guidelines when replacing or installing a processor.
  • Page 65 (4) Grasp the installed processor by its edges and lift it out of its socket. (5) Store the old processor inside an anti-static bag. Remove the new processor from its protective packaging. Install the new processor. (1) Hold the processor by its edges. Make sure the alignment tabs on the socket fit the two notch located on the edge of the processor.
  • Page 66 (4) Engage the load lever back into place. Apply the thermal interface material. (1) Use an alcohol pad to wipe off the old thermal grease from both the heat sink and the processor socket retention plate. (2) Apply a thin layer of an approved thermal interface material before installing the heat sink.

  • Page 67: Upgrading The System Memory

    Upgrading the system memory System memory interface The system has eighteen DIMM slots. Each CPU controls nine slots. The DIMM slots support DDR3-1333 registered/unbuffered ECC memory modules. For single rank and dual rank RDIMM, a maximum 3 DIMMs per channel and a total 18 DIMMs can be supported. For UDIMMs and quad rank RDIMMs, only 2 DIMMs per channel are supported and maximum total 12 DIMMs.

  • Page 68: Mirroring Mode

    3. DIMM modules support 1 GB, 2 GB and 4 GB DIMMs. 4. DIMM modules support 8 GB and 16 GB DIMMs (support depends on availability). 5. Do not mix UDIMMs with RDIMMs. 6. 3-DIMM per channel configuration is only available for single/dual rank RDIMM.
  • Page 69 • Mirroring mode needs the channel 1 & channel 2 with identical DIMM. DIMM slot populations within a channel do not have to be identical but the same DIMM slot location across channel 1 and channel 2 must be the same. DIMM1A and DIMM2A should be the same type, size and manufacturer.
  • Page 70 CPU1 Note: 1. Place DIMMs in “X” location. DIMM population must correspond to the above tables. 2. DIMM modules support 1 GB, 2 GB and 4 GB DIMMs. 3. DIMM modules support 8 GB and 16 GB DIMMs (support depends on availability). 4.
  • Page 71 Channel 1 DIMM slots Configuration Notes: 1. Place DIMMs in “X” location. 2. DIMM population must correspond to the above tables. 3. DIMM modules support 1 GB, 2 GB and 4 GB DIMMs. 4. DIMM modules support 8 GB and 16 GB DIMMs (support depends on availability).

  • Page 72: Sparing Mode

    Sparing mode • In this mode, if system detects degrading memory and system still not crash, the data in failed channel will be copied to spare channel. Failed channel is then isolated and spare channel becomes active. But if any uncorrectable error happens before the isolation, it will still cause the system stop normal operation.
  • Page 73 Sparing mode dual processor configuration CPU1 Config Note: 1. Place DIMMs in “X” location. DIMM population must correspond to the above tables. 2. DIMM modules support 1 GB, 2 GB and 4 GB DIMMs. 3. DIMM modules support 8 GB and 16 GB DIMMs (support depends on availability).

  • Page 74: Installing A Memory Module

    Memory identification Generally, there are some memory information printed on the label of the DIMM module. Different vendors may have different formats but the convention is usually like this: Item Description Density 1GB, 2GB,4GB,8GB. Intel Xeon Processor 5500 Series CPU supports DIMM organized by 1Gb or 2Gb DRAM chips.
  • Page 75 Observe the pre-installation instructions on page 27. Locate the DIMM slot on the mainboard. Install the memory module. Align then insert the DIMM into the socket (1). Push the DIMM to the socket until the retaining clips snap inward (2). Note: The DIMM slot is slotted to ensure proper installation.

  • Page 76: Removing A Memory Module

    Removing a memory module: Important: Before removing any DIMM from the mainboard, make sure to create a backup file of all important data. Remove the memory module. Press the holding clips on both sides of the DIMM slot outward to release the DIMM (1).

  • Page 77: Installing An Expansion Card

    • Left riser card (pre-installed) • PCIe® 2.0 x16 slot (left) • Acer Flex I/O slot (left) • Right riser card (optional) • PCIe 2.0 x8 slot (right) Installing a SAS card Observe the pre-installation instructions on page page 27.
  • Page 78 Align the card in the system (1) then push the card into the slot (2). Push the card I/O board to firmly seat it (1) and close the slider(2). 3 System upgrades...

  • Page 79: Installing The Right Riser Card

    Connect the appropriate cables to the card. Observe the post-installation instructions on page page 28. Installing the right riser card Important: The right side riser card should be low-profile with a length under 5.6” (14.2cm). Perform the following steps: Observe the pre-installation instructions on page page 27.
  • Page 80 Insert the riser into the mainboard (1) and fasten the two (2) screws (2). 3 System upgrades...
  • Page 81 Slide the front locking latch in the direction shown (3) and remove the PCI slot shield. (4) Insert the add-on card into the riser card (5) and slide the slot locking latch closed (6). Observe the post-installation instructions on page 28.

  • Page 82: Rack Installation Information

    Rack installation information Rack installation precautions Follow the rack manufacturer's safety and installation instructions for proper rack installation. The following additional rack safety installation measures should be considered: • Anchor the equipment rack The equipment rack must be anchored to an unmovable suitable support to prevent the rack from falling over when one or more systems are fully extended out of the rack assembly.

  • Page 83: System Rack Installation

    • Circuit overloading Appropriate consideration should be given when connecting the supply circuit to the system to avoid any circuit overload. The system name plate rating should be used when addressing concerns about circuit overload. System rack installation The server should be mounted into a rack. A tool-less rack rail kit is available for installing system to a rack cabinet.
  • Page 84 3 System upgrades The figure below shows the server in a rack-mount position.

  • Page 85: Vertical Mounting Hole Pattern

    Vertical mounting hole pattern The four vertical rails of the system rack contain mounting holes arranged in a manner shown in the figure below: The system occupies 2U in the rack. Count the U positions and hole numbers from the bottom up. The distance from the center of two holes with closer spacing to the center of the next pair is equivalent to 1U.

  • Page 86: Installing The System Into The Rack

    Installing the system into the rack Caution: To minimize the chances of injuries, make sure that two or more people help in installing the server. To install the system into a four-post rack Confirm that the left and right inner rails have been correctly identified.
  • Page 87 Attach the front inner rails to both sides of the server. Align the holes on the left and right front inner rails to the hooks on the left and right sides of the server (1). Slide the rails to the front until the rails lock into place with an audible click.
  • Page 88 Count the U positions and hold numbers from the bottom up. The distance from the center of two holes with closer spacing to the center of the next pair is equivalent to 1U. Install the mounting rails to the rack posts. Align and insert the tabs on the left and right mounting rails to the front rack post mounting holes (1).
  • Page 89 Align and insert the tabs on the left and right mounting rails to the rear rack post mounting holes (2).
  • Page 90 Install the server into the rack. Insert the inner rails into the mounting rails, then push the server into the rack until you hear a click sound. Caution: To avoid personal injury, care should be taken when pressing the inner rail release latches and sliding the component into the rack.
  • Page 91 For security purposes, tighten the right and left thumbscrews on the front panel to secure the server to the front of the rack as illustrated below.
  • Page 92 3 System upgrades...

  • Page 93: System Bios

    4 System BIOS...

  • Page 94: Introduction

    When an option is selected in the left frame, it is highlighted in white. Often a text message will accompany Note: the BIOS has default text messages built in. Acer retains the option to include, omit or change any of these text messages.
  • Page 95 Warning! Do not upgrade the BIOS unless your system has a BIOS- related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Acer be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update.

  • Page 96: Main Setup

    4 System BIOS Main setup When you first enter the BIOS setup utility, you will enter the main setup screen. You can always return to the main setup screen by selecting the main tab on the top of the screen. The main BIOS setup screen is shown below.
  • Page 97 Logical Count: This item displays the number of CPU cores installed in your system as detected by the BIOS. System Memory This displays the size of memory available in the system as detected by the BIOS. Populated Size Displays the size of the memory modules installed in the system as detected by the BIOS.

  • Page 98: Advanced Settings

    4 System BIOS Advanced Settings Use the arrow keys to select Boot Setup and press <Enter> to access the submenu items: Boot Features Quick Boot: Skip certain tests during POST to reduce the time needed for system boot. Quiet Boot: Allows the bootup screen options to be modified between POST messages or the OEM logo.
  • Page 99 Bootup Num-Lock: Selects the Power-on state for Numlock key. Wait For 'F1' If Error: Forces the system to wait until the <F1> key is pressed if an error occurs. Interrupt 19 Capture: Interrupt 19 is the software interrupt that handles the boot disk function. When this item is set to Enabled, the ROM BIOS of the host adaptors will capture Interrupt 19 at boot and allow the drives that are attached to these host adaptors to function as bootable disks.

  • Page 100: Processor & Clock Options

    4 System BIOS Processor & Clock Options This submenu displays the status of the processor as detected by the BIOS, including items such as the processor manufacturer, type, frequency, CPUID, Microcode Revision, Cache L1/L2/L3, Ratio Status, and Ratio Actual Value. The submenu also allows you to configure the processor and clock settings.
  • Page 101 Important: The following feature is only available if supported by the processor and/or operating system. Hardware Prefetcher: If set to Enabled, the hardware prefetcher will prefetch streams of data and instructions from the main memory to the L2 cache in the forward or backward manner to improve CPU performance.
  • Page 102 Important: The following feature is only available if supported by the processor and/or operating system. Simultaneous Multi-Threading: Set to Enabled to use simultaneous multi-threading technology, which will result in increased CPU performance. Active Processor Cores: Set to Enabled to use a processor's second core and beyond.

  • Page 103: Advanced Chipset Control

    Advanced Chipset Control The items included in the Advanced Chipset Settings submenu are listed below: CPU Bridge Configuration QPI Links Speed: This feature selects QPI data transfer speed. Important: The following feature is only available when QPI Links Speed is set to Full Speed. QPI Frequency: This selects the desired QPI frequency.
  • Page 104 Memory Frequency: This feature enables you to force a DDR3 frequency slower than what the system has detected. Memory Mode: Set the memory mode. • Independent - All DIMMs are available to the operating system. • Channel Mirror - The motherboard maintains two identical copies of all data in memory for redundancy.
  • Page 105 "+" or "-" on your keyboard to change this value. NorthBridge Chipset Configuration Intel I/OAT: Significantly reduces CPU overhead by leveraging CPU architectural improvements, freeing resources for other tasks. DCA Technology: Select Enabled to use Intel's DCA (Direct Cache Access) Technology to improve data transfer effi ciency. DCA Prefetch Delay: A DCA Prefetch is used with TOE components to prefetch data in order to shorten execution cycles and maximize data processing effi ciency.

  • Page 106: Southbridge Configuration

    perform better with a payload size of 256 MB, which inhibits the coalesce feature. Please refer to your add-on card user guide for the desired setting. SouthBridge configuration This feature allows you to configure the settings for the Intel ICH South Bridge chipset.

  • Page 107: Ide/Sata Configuration

    BIOS EHCI Hand-Off: Enable or disable BIOS Enhanced Host Controller Interface support to provide a workaround solution for an operating system that does not have EHCI Hand-Off support. When enabled, the EHCI Interface will be changed from BIOS-controlled to OS-controlled. IDE/SATA configuration When this submenu is selected, the BIOS automatically detects the presence of the IDE devices and displays the following items:...
  • Page 108 Primary IDE Master/Slave, Secondary IDE Master/Slave, Third IDE Master, and Fourth IDE Master: These settings allow you to set the parameters of the IDE slots. Press <Enter> to activate the submenu screen for detailed options of these items. Set the configurations accordingly.

  • Page 109: Dma Mode

    • DMA Mode Select Description Auto Automatically detect IDE DMA mode when the IDE disk drive support cannot be determined. SWDMA0 Use Single Word DMA mode 0. It has a data transfer rate of 2.1 MBs. SWDMA2 Use Single Word DMA mode 2. It has a data transfer rate of 8.3 MBs.

  • Page 110: Pci/Pnp Configuration

    4 System BIOS PCI/PnP configuration Clear NVRAM: This feature clears the NVRAM during system boot. The options are No and Yes. Plug & Play OS: Yes allows the OS to configure Plug & Play devices. (This is not required for system boot if your system has an oerating syste that supports Plug &...

  • Page 111: Super Io Configuration

    Onboard LAN Option ROM Select: Select iSCSI to use the iSCSI Option ROM to boot the computing using a network device. Select PXE to use the PXE Option ROM to boot the computer using a network device. Boots Graphic Adapter Boot Priority: This feature allows you to select the graphics adapter to be used as the primary boot device.

  • Page 112: Hardware Health Configuration

    Hardware Health Configuration This feature allows you to monitor system health and review the status of each item as displayed. CPU Overheat Alarm: This option allows you to select the CPU Overheat Alarm setting which determines when the CPU OH alarm will be activated to provide warning of possible CPU overheat.
  • Page 113 Temperature Tolerance is, and not the other way around. This results in better CPU thermal management. Acer has leveraged this feature by assigning a temperature status to certain thermal conditions in the processor (Low, Medium and High). This makes it easier for you to understand the CPU’s temperature status, rather than by just simply seeing a temperature reading (i.e., 25...
  • Page 114 Note: The system may shut down if it continues for a long period to prevent damage to the CPU. The information provided above is for your reference only. For more information on thermal management, please refer to Intel’s Web site at www.intel.com. System Temperature: The system temperature will be displayed (in degrees in Celsius and Fahrenheit) as it is detected by the BIOS.

  • Page 115: Acpi Configuration

    ACPI configuration Use this feature to configure Advanced configuration and Power Interface (ACPI) power management settings for your system. ACPI Aware O/S: ACPI Version Features: The options are ACPI v1.0, ACPI v2.0 and ACPI v3.0. Please refer to ACPI's website for further explanation: http:// www.acpi.info/.
  • Page 116 4 System BIOS High Performance Event Timer: Select Enabled to activate the high- performance event timer to produce periodic interrupts at a much higher frequency than a real-time clock does when synchronizing multimedia streams, providing smooth playback and reducing the dependency on other timestamp calculation devices, such as an x86 RDTSC Instruction embedded in the CPU.

  • Page 117: Security Settings

    Security Settings The BIOS provides a Supervisor and a User password. If you use both passwords, the Supervisor password must be set first. Supervisor Password: This item indicates if a supervisor password has Not installed been entered for the system. means such a password has not been used.
  • Page 118 User Access Level: (Available when Supervisor Password is set as above) Available options are: • Full Access - grants full User read and write access to the Setup Utility. • View Only - allows access to the Setup Utility but the fields cannot be changed.
  • Page 119 Clear User Password: (Available only if User Password has been set) This item allows you to clear a user password after it has been entered. Password Check: If set to Setup, a password is required to enter the Setup Utility. If set to Always, the system will prompt for a password at bootup.

  • Page 120: System Management Settings

    System Management Settings Use this feature to configure System Management settings. Product Information This submenu displays the following product information. • System Product Name • System Serial Number • Base Board Product Name • Base Board Serial Number • UUID •...
  • Page 121 (e.g., 192.168.10.253). The value of each three-digit number separated by dots should not exceed 255. Acer Address: The BIOS will automatically display the Acer address of this machine. This should be in decimal and in dotted quad form (i.e., 192.168.10.253).

  • Page 122: Remote Access Configuration

    Remote Access Configuration Remote Access: This allows you to enable Remote Access support. If Remote Access is set to Enabled, the following items will be displayed: Serial Port Number: This feature allows the user to decide which serial port to be used for Console Redirection. The options are COM 1 and COM2.

  • Page 123: Dmi Event Logging

    Sredir Memory Display Delay: Defines the length of time in seconds to display memory information. DMI Event Logging This submenu allows you to view and configure the system event log. View Event Log: View the System Event Log.
  • Page 124 4 System BIOS Mark All Events as Read: Marks all events as read. Clear Event Log: This option clears the Event Log memory of all messages.

  • Page 125: Boot Settings

    Boot Settings This submenu allows you to configure boot settings for the system. Retry Boot Devices: Select Enabled to allow the BIOS to attempt to reboot the system from all bootable devices after a boot failure. Boot Device Priority This feature allows you to specify the sequence of priority for the Boot Device.

  • Page 126: Hard Disk Drives

    Hard Disk Drives This feature allows you to specify the boot sequence from all available hard disk drives. The settings are Disabled and a list of all hard disk drives that have been detected. • 1st Drive • 2nd Drive •...

  • Page 127: Exit

    Exit Select the Exit tab from the BIOS Setup Utility screen to enter the Exit BIOS Setup screen. Save Changes and Exit: When you have completed the system configuration changes, select this option to leave the BIOS Setup Utility and reboot the computer, so the new system configuration parameters can take effect.
  • Page 128 4 System BIOS Discard Changes: Select this option and press <Enter> to discard all the changes and return to the BIOS Setup Utility. Load Optimal Defaults: To set this feature, select Load Optimal Defaults from the Exit menu and press <Enter>. Then, select OK to allow the BIOS to automatically load optimal defaults to the BIOS settings.
  • Page 129 Load Fail-Safe Defaults: To set this feature, select Load Fail-Safe Defaults from the Exit menu and press <Enter>. The Fail-Safe settings are designed for maximum system stability, but not for maximum performance.
  • Page 130 4 System BIOS...

  • Page 131: System Troubleshooting

    5 System troubleshooting...

  • Page 132: Resetting The System

    Resetting the system Before going through in-depth troubleshooting, attempt first to reset the system using one of the methods below. To do this Soft boot reset to clear the system memory and reload the operating system. Cold boot reset. Turn the system power off and then on.

  • Page 133: Bios Error Beep Codes

    BIOS error beep codes During POST (Power-On Self-Test) routines, which are performed each time the system is powered on, errors may occur. Non-fatal errors are those, which, in most cases, allow the system to continue the boot-up process. The error messages normally appear on the screen.

  • Page 134: Initial Troubleshooting Checklist

    Initial troubleshooting checklist Use the checklist below to eliminate the possible cause for the problem you are encountering. • AC power available at the wall outlet? • Is the power supply module properly installed? • Is the system power cord properly plugged into the power supply module socket? and connected to a NEMA 5-15R outlet for 100- 120 V or a NEMA 6-15R outlet for 200-240 V? •...

  • Page 135: Hardware Diagnostic Testing

    Hardware diagnostic testing This section provides a more detailed approach to identifying a hardware problem and its source. Checking the boot-up status Caution: Before disconnecting any peripheral cables from the system, turn off the system and any external peripheral devices. Failure to do so can cause permanent damage to the system and/ or the peripheral device.

  • Page 136: Verifying The Condition Of The Storage Devices

    5 System troubleshooting Verifying the condition of the storage devices As POST determines the system configuration, it tests for the presence of each mass storage device installed in the system. As each device is checked, its activity indicator should turn on green briefly. Check the activity indicators for the hard drive(s), DVD-ROM drive, and any other device you may have installed.

  • Page 137: Specific Problems And Corrective Actions

    Specific problems and corrective actions Listed below are specific problems that may arise during the use of your server and their possible solutions. Power indicator does not light. Do the following: • Make sure the power supply module is properly installed. •...
  • Page 138 Bootable DVD drive is not detected. Make sure the Boot option setting in the BIOS setup utility is configured to allow the DVD drive to be the first bootable device. Newly installed memory modules are not detected. Do the following: •...
  • Page 139 • Try a different version of the software to see if the problem is with the copy you are using. If the other version runs correctly on the system, contact your vendor about the defective software. System does not recognize all of the processors installed. Do the following: •...
  • Page 140 Verify that the add-in video controller card is fully seated in its slot. Reboot the system for the changes to take effect. If there are still no characters on the screen after you reboot the system, reboot it again. Take note of the beep codes emitted during POST. This information may be required if you seek technical assistance.

  • Page 141: Appendix A: Server Management Tools

    Appendix A: Server management tools...

  • Page 142: Server Management Overview

    BIOS and firmware, set up BMC, and configure RAID for the system hard drivers. For detailed instructions on this utility, please refer to the Acer Smart Setup Help file. Note: BIOS and firmware updates are only available on selected operating systems.

  • Page 143: Raid Configuration Utilities

    RAID configuration utilities Intel onboard SATA RAID Creation Configuring Intel onboard SATA RAID This section briefly shows how to create RAID volume with Intel onboard SATA RAID. To enable the Intel onboard SATA RAID controller Turn on the server and the display monitor. If the server is already turned on, please close all open applications and then restart the server.

  • Page 144: Adaptec Onboard Sata Raid Creation

    Assigning Hot Spare drive The Intel onboard SATA RAID Configuration Utility in POST does not provide the function to assign a hot spare driver. Please assign a hot spare driver with Intel onboard SATA RAID utility installed in the operating system.
  • Page 145 Select Array Type. Configure the array properties. Press Done when finish. Press Y when prompted by "Do you want to create an array? (Yes/ No):". 10 Press any key to continue. 11 Now that the RAID volume is created, you can press <ESC> to exit. Assigning Hot Spare drive A hot spare is a hard disk drive that automatically replaces any failed drive in a RAID volume, and can subsequently be used to rebuild the RAID...
  • Page 146 Appendix A: Server management tools...

  • Page 147: Appendix B: Rack Mount Configuration

    ack mount Appendix B: R configuration...

  • Page 148: Rack Installation Information

    Rack installation information Rack installation precautions Follow the rack manufacturer's safety and installation instructions for proper rack installation. The following additional rack safety installation measures should be considered: • Anchor the equipment rack The equipment rack must be anchored to an unmovable suitable support to prevent the rack from falling over when one or more systems are fully extended out of the rack assembly.
  • Page 149 • Elevated operating ambient temperature The maximum operating temperature of the system is 35°C (95°F). Careful consideration should be given to installing the system in an environment compatible with the 35°C (95°F) maximum ambient temperature. • Reduced airflow The amount of airflow required for the safe operation of the equipment should not be compromised when installing the system in a rack.

  • Page 150: System Rack Installation

    Appendix B: Rack mount configuration System rack installation The server should be mounted into a rack. A tool-less rack rail kit is available for installing system to a rack cabinet. The figure below shows the server in a rack-mount position.

  • Page 151: Vertical Mounting Hole Pattern

    Vertical mounting hole pattern The four vertical rails of the system rack contain mounting holes arranged in a manner shown in the figure below: The system occupies 1U in the rack. Count the U positions and hole numbers from the bottom up. The distance from the center of two holes with closer spacing to the center of the next pair is equivalent to 1U.

  • Page 152: Installing The System Into The Rack

    Installing the system into the rack Caution: To minimize the chances of injuries, make sure that two or more people help in installing the server. To install the system into a four-post rack Confi rm that the left and right inner rails have been correctly identified.
  • Page 153 Align the holes on the left and right front inner rails (1) to the hooks on the left and right sides of the server. Slide the rails to the front until the rails lock into place with an audible click. Attach the rear inner rails to both sides of the server.
  • Page 154 Appendix B: Rack mount configuration Align and insert the tabs on the left and right mounting rails to the rear rack post mounting holes (2).
  • Page 155 Install the server into the rack. Insert the inner rails into the mounting rails, then push the server into the rack until you hear a click sound. Caution: To avoid personal injury, care should be taken when pressing the inner rail release latches and sliding the component into the rack.
  • Page 156 For security purposes, you can use screws to secure the chassis handles to the front of the rack as illustrated below. Appendix B: Rack mount configuration...

  • Page 157: Appendix C: Acer Smart Console

    Appendix C: Acer Smart Console...

  • Page 158: Using Acer Smart Console

    Using Acer Smart Console Acer Smart Console has a user-friendly graphical user interface (GUI) and a standard Internet browser. This article will help you become familiar with the Acer Smart Console. Each function will be described clearly. Acer Smart Console offers:...

  • Page 159: Accessing Acer Smart Console

    Username: root • Password: superuser Click Login. The Acer Smart Console page appears. Note: The default username is root and the default password is superuser. Both the username and password are case sensitive and should be entered in lower case each time.

  • Page 160: Acer Smart Console User Interface

    Acer Smart Console user interface The Acer Smart Console page opens once you have logged in. This page provides a central location for managing all connected servers. The user interface includes a system status alert indicator, function list, menu bar, function title, section information.

  • Page 161: Server Health

    Server Health Displays data related to the server's health, such as sensor readings and the event log. This menu has two options: Sensor Readings and Event Log. Sensor Readings Allows you to monitor status of the voltages of the power supply, the fan speed, processor and system temperature sensors.

  • Page 162: Event Log

    Appendix C: Acer Smart Console destination, please go to Alert section. To refresh the sensor status, just click Refresh. Event Log Provides a record of system events related to critical hardware components. It logs the events when the sensor triggers an abnormal state or is recovering from an abnormal state.

  • Page 163: Configuration

    Configuration Allows you to designate email recipients for notification of system alerts, configure the Date and Time, configure the LDAP (Lightweight Directory Access Protocol) and RADIUS settings, configure the mouse mode settings, configure the network settings, configure the Dynamic DNS, configure the remote session settings, configure the SMTP email server settings, create an SSL certificate and manage users.
  • Page 164 Specify the event severity, such as Critical or Warning. Enter the IP information. Click Save. Setting up email notifications On the Alerts page click Modify. Specify the event severity, such as Critical or Warning. Enter the recipient's email address. Appendix C: Acer Smart Console...

  • Page 165: Date And Time

    The Date and Time option allows you to set the BMC date and time. LDAP (if available) The LDAP option allows you to download the user account list and authentication from the LDAP server and create Acer Smart Console user accounts from this list.
  • Page 166 Enter the required information to access the LDAP server. Click Save. RADIUS The RADIUS option allows you to configure the RADIUS option. Configuring RADIUS On the RADIUS Settings page check Enable RADIUS. Enter the required information to access the RADIUS server. Click Save. Appendix C: Acer Smart Console...

  • Page 167: Mouse Mode

    Mouse mode The Mouse mode option allows you to set a mouse mode to control your mouse. Setting the mouse mode Select a mouse mode from the Mouse Mode page. • Absolute: Select this setting when using a Microsoft Windows operating system.

  • Page 168: Configuring Network Settings

    On the Network Settings page, select whether to obtain an IP address automatically or configure the network settings manually. Click Save. Dynamic DNS The Dynamic DNS option allows you to configure and change the management network parameters. Appendix C: Acer Smart Console...

  • Page 169: Remote Session

    Configuring Dynamic DNS On the Dynamic DNS Settings page, check Enable Dynamic DNS. Enter the required information to access the Dynamic DNS server. Click Save. Remote Session The following options allow you to enable or disable encryption on KVM or Media data during a redirection session. Select the remote session then press Save.
  • Page 170 On the SMTP Setting page, select a LAN channel number. Enter the IP address of the SMTP server. Enter the username and password. Enter the email address for sending email notifications. Enter the machine name. Click Save. Appendix C: Acer Smart Console...
  • Page 171 SSL Upload The SSL Certificate option allows you to upload a SSL certificate manually. Uploading an SSL certificate On the SSL Upload page, click Browse to locate the SSL certificate on your system. Click Upload.

  • Page 172: User Privileges

    This is considered the lowest privilege level. • Operator: The operator privilege has restricted access. All BMC commands are allowed, except for the configuration commands that allows the user to change the behavior of the out-of-band Appendix C: Acer Smart Console...

  • Page 173: Remote Control

    interfaces. Operator privilege can not disable individual channels or change user access privileges. • Administrator: The administrator privilege has full access and can configure the software and add users. Administrator privilege have access to all BMC commands, including configuration commands for disabling a communication channel. Modifying a user account On the Users page click Modify User.

  • Page 174: Server Power Control

    Appendix C: Acer Smart Console KVM Remote Console Redirection The KVM Remote Console Redirection option allows you to start the KVM Remote Console utility and remotely manage the server using the monitor, mouse and keyboard as if you are connected directly to the server.

  • Page 175: Launch Sol

    Launch SOL SOL allows you to launch the remote console by using Serial over LAN. Click Launch SOL. Select the Baud rate from the pull-down menu as your SOL transfer rate. Make sure that the Baud rate selected here matches the Baud Rate set in the BIOS. Once you have selected the Baud rate, and press Start to start the session.

  • Page 176: Virtual Media

    Appendix C: Acer Smart Console Virtual Media Floppy disk This floppy disk option allows you to upload and share images via the BMC. These images will then be emulated to the host server as USB applications. Perform the floppy disk operation On the floppy disk page select an image file, then click Upload to upload your image file to the server.
  • Page 177 CD-ROM image This option allows you to upload and share images via the BMC. These images will then be emulated to the host server as USB applications. Perform the CD-ROM operation On the CD-ROM Setting page, enter the share host server. Enter the path to the CD-ROM image file.

  • Page 178: Maintenance

    Maintenance Firmware Update Maintenance allows you to upgrade the BMC firmware (including Acer Smart Console and FRU information). Upgrading firmware On the Maintenance page click Enter Update Mode. The Firmware Upload page appears. Click Browse to locate the firmware image file.

  • Page 179: Kvm Function Description

    Snooping code for BIOS LPC Port80. KVM function description You can launch the KVM Remote Console utility from the Acer Smart Console Remote Control menu. The KVM Remote Console utility enables you to control any programs on the server remotely, using a local keyboard, monitor and mouse.
  • Page 180 Left Windows Key: This item performs the same function as pressing the <Left Windows> key. Right click this item to select Press Down or Press & Release for the <Left Windows> key function. • Macro: Click this item to activate a pull-down submenu displaying Appendix C: Acer Smart Console...
  • Page 181 Macro hotkeys. • Macro Hotkeys: Click this item to display the macro hotkey pop-up submenu. The hotkeys include the following: • <Ctrl> + <Alt> + <Del> • <Alt> + <Tab> • <Alt> + <Esc> • <Ctrl> + <Esc> • <Alt> + <Space> •...
  • Page 182 Repeat Key Timeout: Use the handle on the slider to select the appropriate timeout settings for repeat keystrokes from 0 ms (millisecond) to 1000 ms (millisecond). Language From the Preferences submenu, select Language settings. Appendix C: Acer Smart Console...
  • Page 183 From the language settings pop-up menu select the language you want to use for console redirection. The language options are: English, Japanese, German, French, Spanish, Korean, and Italian. Once you have selected a language to use, click OK. Window From the Preference submenu, click Window to display the submenu. The Window pop-up menu will open.

  • Page 184: User List

    IP Address: This item displays the IP Address of the host server. Capture This feature allows you to capture the screen display on your remote console. Full Screen Capture: Click this item to capture the full screen video display. Appendix C: Acer Smart Console...

  • Page 185: Exit

    Exit Yes: At the prompt, click Yes to exit from remote redirection. No: Click No to return to the current session.
  • Page 186 Appendix C: Acer Smart Console...

  • Page 187: Index

    Index Adaptec onboard SATA RAID configuring controller enabling creation Adaptec onboard SATA RAID Config- uration Utility entering backplane board 2.5-inch HDD controller Intel onboard SATA RAID front panel hard disk drives hard drive RAID configuration Hot Spare drive assigning Adaptec Intel indicator power...
  • Page 188 mounting pattern precautions RAID Volume creating rear panel safety CD or DVD server management tools system boards backplane board mainboard riser board system fan modules system tour Index...

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