Troubleshooting Guide - IKEA UPPSPEL Instructions Manual

QUICK GUIDE
Follow these instructions when adjusting table height:
1. Make sure no objects are in the way of the table.
2. In order to move the table up/down, press the up and down
arrow button respectively.
3. The display switches off when not in use for about 10
seconds. Press any button to wake the controller up.
Safety regulations
• When the table is moving up/down, keep the necessary
safety distance to avoid the risk of being squeezed between
the moving table top and fixed objects in the surrounding
area.
• When the table is moving up/down, the user shall make sure
that nobody is injured and that no object is damaged. The
table top must not bump into a fixed object, causing the
table to overturn. Always remove any chair before the table
is moved up/down.
• The table tripod must not be altered or reconstructed in any
way. In service and repair work of the table, the electrical
cable must always be disconnected from the power source.
• Modifications to the legs are absolutely forbidden!
• The table must not be used as a hoisting device for persons.

Troubleshooting guide

NOTE!
Always disconnect the cable from the wall socket before
maintenance!
Symptom
The desk does not
move.
The desk stops and can
only then move in the
opposite direction.
The desk will only
move downwards even
though the desk is not
overloaded.
The desk does not move
up to its fully raised
position. It always stops
at the same position.
The desk only moves a
little bit upwards and
stops.
The USB doesn't work.
Check
Is the main power supply connected to
the legs?
Are all plugs mounted correctly between
the legs and power supply?
Is there visible damage to the cables, controls
or the legs?
Is the desk in its fully raised or lowered
position?
Is there a lot of weight on the desk compared
to when the desk functioned normally?
Have the correct screws been used when
mounting the frame to the legs?
Are all connections correct?
Does the desk have too much weight on it?
Maintenance and repair instructions
• After approx. 1 week of use, check that the screws are
properly tightened.
• If the table cannot be lowered or raised, check that all
electrical connections are connected properly.
• If any part of the electrical system is replaced, the electrical
cable must first be disconnected from the power source.
Replace the electrical part and then connect the electrical
cable to the power source. The table is now ready for use.
If the table still does not work, please contact your nearest IKEA
store or customer service.
Manufacturer:
IKEA of Sweden AB
Address:
Box 702, SE-343 81 ÄLMHULT
Product servicing
Do not attempt to repair this product yourself, since opening
or removing protective covers may expose you to dangerous
voltage points or other risks.
Try
Try to connect a lamp or similar to the main power
supply to check that the supply voltage is OK.
See assembly instructions. Check all connections.
Damaged parts must be exchanged - Contact IKEA
Customer Service.
When the desk has reached its upper position it
can only move downwards.
Remove some of the load and try again.
Perform Basic settings.
The system has a new end stop position upwards.
Perform Basic settings to remove this stop.
Check if any screw used has the correct length
(assembly instruction). If the screw is too long it
can damage the leg.
Check all connections.
Reduce the weight load and try again. A Basic
setting might be needed before the desk will move
upwards.
Contact your nearest IKEA store or customer
service.
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