Troubleshooting Guide - IKEA Rodulf Manual

Trouble shooting guide
NOTE!
Do always disconnect the cable from the wall socket before maintenance!
Symptom
The desk does not move.
Only one column is
moving.
The columns are moving
at different speeds.
The desk only moves
short distances.
The desk stops and
reverse during operation.
The desk is not able to
drive all the way up or all
the way down.
The desk can only drive
in one direction (up or
down).
The desk is not
horizontal.
Check
Make sure that all cable
are connected.
Unplug the desk from the
wall socket for roughly 1
minute and reconnect.
It is possible to move the
slower column by pulling/
pushing.
It is not possible to move
the slower column by
pulling/pushing.
Make sure that the desk
is not overloaded.
Make sure that nothing
is blocking the desk
movement.
Try
Connect the cables.
Follow installation
instructions and perform
a reset.
Perform a reset. If
there's still only one
column moving, replace
the column that is not
moving.
Replace the column that
is moving slower.
Replace the column that
is moving faster.
Unload the desk. If the
problem remains, replace
the control box.
Remove the obstacle.
If the problem remains
replace the whole
underframe.
Check all connections.
Perform a reset.
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