Maintenance - Shark IQRobot SELF-EMPTY XL AV1010AE Series Owner's Manual

USING THE SHARK IQ ROBOT®
Please visit sharkclean.com/app or call 1-888-228-5531 for answers to all your app questions.
USING THE SHARKCLEAN™ APP AND VOICE CONTROLS
Get the most out of your Shark iQ Robot® with these app features:
• Interactive Map
Your robot knows where it is
in your home. Identify rooms
for Room Select.
• Room Select
Dining Room
Kitchen
Living Room om
Immediately send your robot
directly to any room on that
floor.
• Recharge and Resume
Use Recharge and Resume
to help ensure complete,
multi-room coverage in your
home.
Search for SharkClean in the app store and download the app to your iPhone
SETTING UP VOICE CONTROL WITH THE GOOGLE ASSISTANT OR AMAZON ALEXA
Visit sharkclean.com/app for setup instructions which include how to enable Shark Skill for Amazon Alexa
and using with Google Assistant.
Google Assistant:
"OK Google, tell Shark to start cleaning."
"OK Google, tell Shark to pause my robot."
" OK Google, tell Shark to send my robot to
the dock."
WI-FI TROUBLESHOOTING
• To use the app, your phone must be connected to
a 2.4 GHz network. The app will only work on a
2.4 GHz network.
• Typical home Wi-Fi networks support both 2.4 GHz
and 5 GHz.
• Do not use a VPN or a proxy server.
• Make sure Wi-Fi isolation is turned off on the
router.
• If you cannot connect, call 1-888-228-5531.
ERROR CODE
! (RED) + Wi-Fi indicator (RED Flashing)
! (Flashing red) + Wi-Fi (RED)
! + Wi-Fi (Flashing RED alternately)
! + Wi-Fi (Flashing RED at the same time)
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• Scheduling
Set whole home cleanings
for any time, any day.
• Control From Anywhere
Wherever you are, you're in
control of your robot.
• Cleaning Reports
Each time your robot cleans,
your app will generate a
cleaning report.
TM or Android TM .
Amazon Alexa:
"Alexa, tell Shark to start cleaning."
"Alexa, tell Shark to pause my robot."
" Alexa, tell Shark to send my robot to
the dock."
STILL CAN'T CONNECT?
Restart your phone
Reboot your robot
• Make sure the power switch on the back of the
BASE is in the ON position.
• Press the power button on the side of the ROBOT
to the OFF position for 10 seconds, then press it
again to turn power back ON.
Reboot your router
• Unplug the router power cable for 30 seconds,
then plug it back in. Allow several minutes for your
router to reboot completely.
PROBLEM
Wrong password for Wi-Fi
SSID cannot be found, try connecting again
Wrong user name or password for your Shark account
Cannot connect to Wi-Fi

MAINTENANCE

CAUTION: Turn off power before performing any maintenance.
EMPTYING THE ROBOT DUST BIN
Press the Dust Bin Release Tabs and slide out the
dust bin.
Empty debris and dust into trash.
To avoid spills, be sure to hold the dust bin in an
upright position. Pinch and lift to open the lid.
Look between the filter and plastic shield and make
sure there is no debris buildup.
Remove and clean any debris build-up as needed
with a dry cloth or soft brush.
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