Customer Care & Warranty - Philips BDM4037U User Manual

6. Customer care and warranty
6.2 Customer Care & Warranty
For warranty coverage information and additional support requirements valid for your
region, please visit www.philips.com/support website for details or contact your local
Philips Customer Care Center.
For extended warranty, if you would like to extend your general warranty period, an
Out of Warranty service package is offered via our Certified Service Center.
If you wish to make use of this service, please be sure to purchase the service within
30 calendar days of your original purchase date. During the extended warranty
period, the service includes pickup, repair and return service, however the user will be
responsible for all costs accrued.
If the Certified Service Partner cannot perform the required repairs under the offered
extended warranty package, we will find alternative solutions for you, if possible, up
to the extended warranty period you have purchased.
Please contact our Philips Customer Service Representative or local contact center (by
Consumer care number) for more details.
Philips Customer Care Center number listed below.
Local Standard
Warranty Period
Depend on
different Regions
**Proof of original purchase and extended warranty purchase required.
Contact Information for WESTERN EUROPE region:
Country CSP
Austria RTS
Belgium Ecare
Cyprus Alman
Denmark Infocare
Finland Infocare
France Mainteq
Extended Warranty Period Total Warranty Period
+ 1 Year
+ 2 Years
+ 3 Years
Hotline Number
+43 0810 000206
+32 078 250851
800 92 256
+45 3525 8761
+358 09 2290
1908
+33 082161 1658
Local Standard warranty period +1
Local Standard warranty period +2
Local Standard warranty period +3
Price
€ 0.07
€ 0.06
Free of
charge
Local call
tariff
Local call
tariff
€ 0.09
24
Opening Hours
Mon to Fri : 9am -
6pm
Mon to Fri : 9am -
6pm
Mon to Fri : 9am -
6pm
Mon to Fri : 9am -
6pm
Mon to Fri : 9am -
6pm
Mon to Fri : 9am -
6pm