Lexmark M1342 User Manual page 137

Troubleshoot a problem
Action
Step 3
a
Make sure that Tray Linking is set to Automatic. For more
information, see
b
Print the document.
Do the trays link correctly?
Paper frequently jams
Action
Step 1
a
Remove the tray.
b
Check if paper is loaded correctly.
Notes:
•
Make sure that the paper guides are positioned correctly.
•
Make sure that the stack height is below the maximum
paper fill indicator.
•
Make sure to print on recommended paper size and type.
c
Insert the tray.
d
Print the document.
Do paper jams occur frequently?
Step 2
a
From the control panel, navigate to:
Settings >
Paper Size/Type >
b
Set the correct paper size and type.
c
Print the document.
Do paper jams occur frequently?
Step 3
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b
Print the document.
Do paper jams occur frequently?
"Linking trays" on page
> Paper > > Tray Configuration >
23.
>
Yes No
The problem is Contact
solved. support.
Yes No
Go to step 2. The problem is
solved.
Go to step 3. The problem is
solved.
Contact customer The problem is
support. solved.
137
customer