Related Manuals for 3Ware 8006-2LP
Summary of Contents for 3Ware 8006-2LP
- Page 1 Escalade ® ATA RAID Controller Supports the 7000 and 8000 Series and Release 7.7.x of the 3ware Software PN 900-0041-00 December, 2003...
- Page 2 Copyright ©2003 3ware, Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form by any means, electronic, mechanical, photocopying, recording or otherwise, without the proper written consent of 3ware, Inc., 455 West Maude Ave., Sunnyvale, CA 94085.
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Page 3: Table Of Contents
Quick Installation Guide ........14 3ware Hardware Installation ....... . . 17 To remove an existing Escalade ATA RAID Controller . - Page 4 Updating the 3ware driver ......... 52 Installing/Upgrading the 3ware driver ....... . 54 Remove the existing Escalade ATA RAID Controller and install the new Escalade ATA RAID Controller .
- Page 5 Obtaining Warranty Protection ........112 3ware Technical Support and Services ....... 112 Sales and ordering information .
- Page 6 3ware Escalade ATA RAID Controller User Guide...
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Page 7: List Of Figures
Figure 9. 3ware BIOS Tool ........29 Figure 10. - Page 8 Figure 50. System Reboot Request ......100 3ware Escalade ATA RAID Controller User Guide...
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Page 9: Before You Begin
7000-2 is PCI 32 bit / 33 MHz 7006-2 is PCI 32-bit / 66 MHz 7500-4, 7500-4LP, 7500-8, 7500-12, are all PCI 64-bit / 33MHz 7506-4LP, 7506-8, 7506-12, are all PCI 64-bit / 66MHz. Management. 3DM Interface www.3ware.com ® Disk Management Utility or 3ware Command Line... -
Page 10: Escalade 8000 Serial Ata Family
8500-12, 8506-4LP, 8506-8, 8506-12, 8506-8MI, and 8506-12MI. True Hardware RAID. Low CPU utilization RAID Support. RAID 0, 1, 5, 10 and JBOD (8006-2LP does not support RAID 5 or RAID 10) Drive Support. Serial ATA 150 (SATA I) drives. Parallel UltraDMA 133 and UltraDMA 100 drives are also supported when using a parallel-to- serial converter. -
Page 11: Package Contents
The advantage of using the Escalade Serial ATA Controller with parallel drives is the simpler, longer cable and increased airflow. Package Contents If your retail package is missing any of the items listed below, contact 3ware before proceeding with installation (disk drives and disk mounting brackets are not included):... -
Page 12: Tools Required
Back up your data! Creating or deleting disk arrays destroys existing files on the mem- ber drives. If your drives contain valuable data, back them up and save data elsewhere before changing your array configuration. 3ware Escalade ATA RAID Controller User Guide... -
Page 13: Esd Precautions
The connectors provided are keyed to prevent you from inserting them upside-down. Interface cables are fragile and must not be crimped or pinched. Ensure that they do not impede the flow of cooling air from fans or heat sinks in the system case. www.3ware.com ESD Precautions... - Page 14 Before You Begin 3ware Escalade ATA RAID Controller User Guide...
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Page 15: Introduction
Any drive failure makes that drive unavailable and the rest of the storage system remains undisturbed. In addition, 3ware has implemented Advanced Data Protection (ADP) features that further protect data from loss. In ADP Level-1, all drive commands are checked to ensure that no command corruption has taken place over the entire data path, guaranteeing that the command and data reach the drive correctly. -
Page 16: Escalade Serial Ata Controller
2 to 12 Serial ATA drives. These cards provide the highest level of RAID 5 performance and scalability, traditionally seen only with a SCSI array. Based on 3ware's 4th generation network switched architecture, the 8000 series are the only Serial ATA controllers that unleash the point-to-point performance benefits of Serial ATA. -
Page 17: Raid 1 Arrays Offer Fault Tolerance
Traditional mirroring techniques do little to improve performance. The adaptive algorithms found in 3ware’s TwinStor technology boost performance by distinguishing between random and sequential read requests. For the sequential requests generated when accessing large files, both drives are used, with the heads simultaneously reading alternating sections of the file. -
Page 18: Raid 5 Arrays Optimize Performance, Fault Tolerance, High Capacity And Storage Efficiency
1, RAID 5 stripe size is limited to 64k. Note: than 3 drives. × (number of drives - 1). In addition, BIOS will reject the creation of a RAID 5 array having less 3ware Escalade ATA RAID Controller User Guide ÷... -
Page 19: R5 Fusiontm Technology Significantly Improves Raid 5 Write Performance
ATA RAID Controllers. Configure and manage your disk arrays The 3ware Disk Array Configuration Utility is a BIOS level tool for creating, deleting, maintaining disk arrays and rebuilding mirrored arrays. From the 3DM Disk Array Configuration Utility, you can also specify hot spares from available drives to be dynamically substituted for a failed drive in a mirrored array. -
Page 20: Background Media Scan And Dynamic Sector Repair Enhance Data Integrity
To create and delete arrays, you must use the 3ware Disk Array Configuration Utility. To check array configuration or status, disable write cache, select a hot spare or rebuild a mirrored array, you can use the 3ware Disk Array Configuration Utility at BIOS time or 3DM Disk Management Utility in real time. - Page 21 It then proceeds onto the next disk drive available for scanning. When it reaches the last drive (i.e., drive with the highest port number), it stops until the next scheduled scan. It will then start from the first drive. www.3ware.com...
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Page 22: Quick Installation Guide
Quick Installation Guide Quick Installation Guide 3ware Escalade ATA RAID Controller User Guide... - Page 23 Step 2. Create arrays Verify your boot device precedes the Escalade ATA RAID Controller in the boot sequence, then press Alt-3 to activate the 3ware Disk Array Configura- tion Utility at boot time. Specify RAID arrays and hot spares. Step 3. Install system drivers The Escalade ATA RAID Controller drivers must be installed according to the type of installation and the operating system.
- Page 24 Quick Installation Guide 3ware Escalade ATA RAID Controller User Guide...
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Page 25: 3Ware Hardware Installation
3ware Hardware Installation Warning: Before proceeding with hardware installation, read the Before You Begin section that completely describes personal and system pre- cautions. Failing to do so may result in personal injury or damage to your computer or the Escalade ATA RAID Controller. -
Page 26: Installing A Parallel Ata Raid Controller
Connect the interface cables supplied with the product to the ATA RAID Controller. See Figure 5. If you are not installing a Parallel ATA RAID Controller, The LED drive status connector, if used, will flash for any I/ 3ware Escalade ATA RAID Controller User Guide... -
Page 27: Install The Escalade Ata Raid Controller In The Computer
Line the ATA RAID Controller up so that all pins make proper contact with the PCI slot pins when pushed into place. The black end rail opposite the metal bracket may be removed if needed to fit the ATA RAID Con- www.3ware.com Installing a Parallel ATA RAID Controller These cables have color... -
Page 28: Connect The Drives To The Interface Cables
ATA RAID Controller and plug it into the drive or drive carrier. The cable’s colored edge denotes Pin 1 and should be adjacent to the 4-pin power plug. Note the case”. : Continue to page 26 “Check your installation and close 3ware Escalade ATA RAID Controller User Guide... -
Page 29: Installing A Serial Ata Raid Controller
One edge of each interface cable connector is keyed to ensure proper ori- entation and installation. Carefully mate the connectors without bending any pins. Install the other connectors in the same manner. www.3ware.com Installing a Serial ATA RAID Controller Ports not shown: 1, 3, 5, and 7, located on the... -
Page 30: Connect The Drives To The Interface Cables
Be sure that the drives are connected to the power supply. The connectors on the end of the controller are suscepti- Cable routing may be easier if you install the ATA RAID While the ATA RAID Controller runs properly in any 3ware Escalade ATA RAID Controller User Guide... - Page 31 Using parallel ATA-133 or ATA-100 drives with a converter kit Notes: UltraATA-66 and UltraATA-33 drives are not supported. 3ware has not tested all available converters. To determine whether a particular converter works with your 3ware controller, check with the manufacturer of the converter.
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Page 32: Installing A Serial Ata Raid Controller With Multi-Lane Internal Connectors
SATA connectors on the other end. Figure 8. Multi-lane Cable (InfiniBand 4x, SFF-8470) Multi-lane connectors each contain 4 ports Ports 8 to 11 Ports 4 to 7 Ports 0 to 3 3ware Escalade ATA RAID Controller User Guide... -
Page 33: Install The Controller With Multi-Lane Internal Connectors In Your System
When the cable is inserted correctly, you will feel it click into place. If your enclosure has a backplane, connect the other end of each interface cable to the backplane. www.3ware.com While the ATA RAID Controller runs properly in any... -
Page 34: Install The Drives
Using your computer’s Setup utility, ensure that your boot device precedes the Escalade ATA RAID Controller in the boot sequence. If you have other disks installed on the motherboard, the ATA RAID Controller precedes them in boot order. 3ware Escalade ATA RAID Controller User Guide... -
Page 35: 3Ware Disk Array Configuration Utility
Hot Spare through the 3DM Configure page, or you may designate a drive as a Hot Spare through the CLI (Command Line Interface). The first two methods are discussed below. The CLI is available from the 3ware website at http://www.3ware.com/support/download.asp. The manual that accompanies the CLI describes how to work with it. -
Page 36: Bios Screen
To add a new spare, follow the same steps except you will not be required to remove a drive. Invoking the 3ware BIOS tool Power up or reboot your system. Before the boot phase, wait until you see a screen similar to Figure 9. 3ware Escalade ATA RAID Controller User Guide... -
Page 37: Exiting The 3Ware Bios Tool
Figure 9. 3ware BIOS Tool Press Alt-3 immediately to bring up the 3ware Disk Array Configuration display. Note: 3ware BIOS, press Alt-b to bypass the BIOS installation. This is useful when booting temporarily from another device. Exiting the 3ware BIOS tool To save your configuration modifications press the F8 key. -
Page 38: Displaying Advanced Details
Displaying advanced details Selecting Shift-F5 will show the software versions (BIOS, Firmware, moni- tor), slot #, and model # of the 3ware card (see Figure 11). Press Escape to return to the main 3ware Disk Array Configuration screen. 3ware Escalade ATA RAID Controller User Guide... -
Page 39: Creating A Disk Array
Alt-C for “Create Array” Alt-D for “Delete Array” Alt-M for “Maintain Array” Alt-R for “Rebuild Array” www.3ware.com Accelerate keys. Anywhere in the BIOS configuration Creating a disk array... -
Page 40: Determining Your Configuration
Press Enter to bring up the Create Disk Array display (see Figure 13 and Figure 14 for examples). Check that the proper drives are listed. The capacity of each drive is limited to the capacity of the 3ware Escalade ATA RAID Controller User Guide... -
Page 41: Figure 13. Create Disk Array Display, Raid 0 Example
Note that a RAID 1 cannot be used to make a backup copy of an existing drive. Creating a RAID 1 erases all data on both disks. www.3ware.com Determining your configuration C r e a t e D i s k A r r a y 30.0GB... -
Page 42: Figure 15. Bios Initialization Screen For Raid 5
512 M Init RAID5 Array Unit 512 M 512 M Percentage done : Delete Array Maintain Array Rebuild Array Toggle Hot Spare Enter Previous/Next Select/Deselect Cancel Done BIOS Initialization Screen for RAID 5 size 3ware Escalade ATA RAID Controller User Guide... - Page 43 (check data consistency). An AEN will inform the user that the first verify will be preceded by an initialization. www.3ware.com Determining your configuration The current limitation is 2 TB for any physical or logical...
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Page 44: Specifying A Hot Spare
To delete an array (see Figure 16) first select the array by navigating to it and hitting Enter. An asterisk in the left most column indicates the array is selected. Hot spare drives need to have the same or larger storage 3ware Escalade ATA RAID Controller User Guide... -
Page 45: How To Maintain Or Verify A Disk Array
Yes launches a foreground process that checks the data integrity of a fault tolerant array. If the verify array process determines that the mirrored drives are not identical or the parity is not correct, initialization of the array is launched. www.3ware.com How to maintain or verify a disk array 120.0GB 30.0GB 30.0GB... -
Page 46: Rebuilding A Mirrored Disk Array
You can still read and write data from a degraded disk array, but the array will not be fault tolerant until it is rebuilt using the Rebuild feature, described in the 3ware Disk Array Configuration Utility or 3DM Disk Management Utility chapters, or until it is automatically rebuilt using a previously created hot spare. -
Page 47: Figure 18. Degraded Raid 1 Array Drive When Not In Use
In a 6-drive configuration, up to three drives can be rebuilt. In an 8-drive configuration, up to four drives can be rebuilt. In a 12-drive configuration, up to six drives can be rebuilt. www.3ware.com Rebuilding a mirrored disk array 30.0GB 30.0GB... -
Page 48: Rebuilding A Raid 5 Disk Array
As in the case of RAID 1 and 10 arrays RAID 5 arrays allow you to read and write data from a degraded disk array, but the array will not be fault tolerant until it is rebuilt using the Rebuild feature. (Refer to the 3ware Disk Array Configuration Utility or 3DM Disk Management Utility chapters for more information.) -
Page 49: Figure 21. Continue On Source Error Example
Enter (see Figure 22). An asterisk in the left most column indicates the drive is selected. Navigate to the degraded array and press Enter to select it. www.3ware.com Rebuilding a RAID 5 disk array... -
Page 50: Figure 22. Select Available Drive To Replace Faulted Drive
Figure 23. Rebuild Array Status Display, RAID 1 Example 11 Press F8 to save your configuration and reboot the system. The rebuild will start within a few minutes of the 3ware driver loading, once the operating system has booted. 30.0GB 30.0GB... - Page 51 When the initialization is complete, the two halves of the mirror are redundant again. 3ware’s auto-init feature determines if this is required. During driver startup, a flag is set that indicates that the driver loaded. Upon an orderly shutdown, the flag is rewritten, indicating that there was a clean shutdown.
- Page 52 Rebuild starts about 10 minutes after the driver loads in the operating system. Note: If the rebuild is not started in the 3ware BIOS, the new drive cannot be used to rebuild the degraded array unless it is made into a hot spare.
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Page 53: Windows Installation
If you are replacing an installed Escalade ATA RAID Controller with a newer version, follow the instructions in: Replacing an existing Escalade ATA RAID controller with a new version of the controller (page 52). www.3ware.com If you haven’t yet installed the hardware, return to the... -
Page 54: Installing A Drive To An Existing Ata Raid Controller
Installing a drive to an existing ATA RAID controller To add the new drive to an existing disk array, refer to the 3ware Hardware Installation and 3ware Disk Array Configuration Utility chapters. Boot the machine... -
Page 55: Installing The Ata Raid Controller While Installing Windows 2000/Xp/2003
Microsoft Windows 2000/XP/2003 installation CD-ROM 3ware CD-ROM (You will be required to create a 3ware Windows Driver Installation Dis- kette from the files located on the 3ware CD-ROM. Please refer to the “Readme.txt” file on the 3ware CD-ROM for directions.) Create disk arrays Refer to the 3ware Hardware Installation and 3ware Disk Array Configura- tion Utility chapters. -
Page 56: Reboot The Machine
The first time the array is verified (via the BIOS or 3ware 3DM), the array is initialized. Initialization results in data from one disk (the disk on the lower channel number) being copied to the other drive. -
Page 57: Install The 3Dm Disk Management Utility
As a Plug and Play device, Windows 2000/XP/2003 recognizes the Escalade ATA RAID Controller and brings up the Found New Hardware Wizard which guides you in installing the 3ware driver (see Figure 24). Continue to the Install/Upgrade 3ware driver section. -
Page 58: Reboot The Machine
Windows Installation When prompted to Select a Device Driver, click the Have Disk... button, insert your 3ware driver diskette, and enter the path to the driver in the Install From Disk dialog box. Reboot the machine Log in as system administrator when you reboot the system. You should see a brief splash screen, followed immediately by an “Installation Complete”... -
Page 59: Install The 3Dm Disk Management Utility
Installing the ATA RAID controller on systems that boot from a different device array to become fully redundant, because it takes longer to initialize an array than it does to write zeroes to the array. Install the 3DM disk management utility Refer to the 3DM Disk Management Utility chapter. www.3ware.com... -
Page 60: Replacing An Existing Ata Raid Controller With A New Version Of The Controller
Materials required: 3ware CD-ROM Updating the 3ware driver Backup any critical data prior to updating the 3ware driver. Log in to your system as system administrator. Go to the Start menu, click on Settings and open the Control Panel win- dow. -
Page 61: Figure 25. 3Ware Ata Raid Controller Properties Display
Replacing an existing ATA RAID controller with a new version of the controller Figure 25. 3ware ATA RAID Controller Properties Display Click on the Update Driver… button. 10 Click Next on the Upgrade Device Driver Wizard (see Figure 26). www.3ware.com... -
Page 62: Installing/Upgrading The 3Ware Driver
“Display a list of known drivers for this device, so that I can choose a specific driver.” Then click Next and follow the instruc- tions. Figure 27. Upgrade/Install Device Driver 3ware Escalade ATA RAID Controller User Guide... -
Page 63: Figure 28. Select A Device Driver
If you are using a driver diskette and your diskette drive is drive A, the correct path name is A:\. If you are using the 3ware CD, the path will be to the folder on the CD that has the name of the version of Windows you have. For... -
Page 64: Figure 29. Install From Disk
Then click on Next. Be sure to select the correct driver name, otherwise the driver upgrade will not be successful. The Start Device Driver Installation screen appears (see Figure 31). Figure 30. Select a Device Driver 3ware Escalade ATA RAID Controller User Guide... -
Page 65: Figure 31. Start Device Driver Installation
If this screen appears, click on Yes to continue and follow the instructions to complete the driver installation. Figure 32. Digital Signature Not Found The final upgrade driver screen should appear (Figure 33), followed by a progress bar which appears briefly, then by a System Settings Change dialog. www.3ware.com... -
Page 66: Figure 33. Final Driver Installation Screen
Windows Installation Figure 33. Final driver installation screen 3ware Escalade ATA RAID Controller User Guide... -
Page 67: Remove The Existing Escalade Ata Raid Controller And Install The New Escalade Ata Raid Controller
Right click on the drive and select Create Volume. Follow the steps the appear on-screen to create a volume and to assign a drive letter. Install the 3DM disk management utility Refer to the 3DM Disk Management Utility chapter. www.3ware.com... - Page 68 Windows Installation 3ware Escalade ATA RAID Controller User Guide...
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Page 69: Linux Installation
1. 3ware ships compiled and tested drivers for Red Hat and SuSE Linux. Please refer to our website for the latest compiled drivers. -
Page 70: Red Hat Linux Installation
If you have a new drive configuration without an operating system and want to install Linux on a drive managed by 3ware’s ATA RAID controller, follow the instructions in: Installing the ATA RAID controller while installing Red Hat Linux (page 62). -
Page 71: Install The Driver
The first time the array is verified (via the BIOS or 3ware 3DM), the array is initialized. Initialization results in data from one disk (the disk on the lower channel number) being copied to the other drive. -
Page 72: Installing The Ata Raid Controller On Systems That Boot From A Different Device
Install and run 3DM disk management utility Refer to the 3DM Disk Management Utility chapter. If you are using the 3ware Command Line Interface, refer to the 3ware CLI User Guide. Installing the ATA RAID controller on systems that boot from a different device... - Page 73 The second argument (<kernel string1>) for initrd is the /lib/modules directory to copy the 3w-xxxx driver from. If you are using the GRUB boot loader, skip to Step 6. www.3ware.com <put the kernel string here> , replace with...
- Page 74 Otherwise errors will result that will cause the driver build to fail. Download the 3ware driver source from 3ware’s website. (The latest 3ware driver source is bundled with the latest compiled driver and is in the /src sub-directory.) Copy the driver source from the floppy or CD-ROM into a working directory on the Linux system.
- Page 75 The first time the array is verified (via the BIOS or 3ware 3DM), the array is initialized. Initialization results in data from one disk (the disk on the lower channel number) being copied to the other drive.
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Page 76: Suse Linux Installation
If you have a new drive configuration without an operating system and want to install Linux on a drive managed by 3ware’s ATA RAID controller, follow the instructions in: Installing the ATA RAID controller while installing SuSE Linux with YaST2 (page 68). - Page 77 The first time the array is verified (via the BIOS or 3ware 3DM), the array is initialized. Initialization results in data from one disk (the disk on the lower channel number) being copied to the other drive.
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Page 78: Installing The Ata Raid Controller On Systems That Boot From A Different Device
Install and run 3DM disk management utility Refer to the 3DM Disk Management Utility chapter. If you are using the 3ware Command Line Interface, refer to the 3ware CLI User Guide. Installing the ATA RAID controller on systems that boot from a different device... - Page 79 -f makefile.oth The created file is Copy the module to the scsi directory. For 2.4 kernels, copy module to: /lib/modules/ www.3ware.com Other modules may be listed before or after 3w-xxxx, <kernel string> /modules/3w-xxxx.o to / <kernel string> /kernel/drivers/scsi/3w-xxxx.o <kernel string>...
- Page 80 Linux Installation Install and run 3DM disk management utility Refer to the 3DM Disk Management Utility chapter. If you are using the 3ware Command Line Interface, refer to the 3ware CLI User Guide. 3ware Escalade ATA RAID Controller User Guide...
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Page 81: Freebsd Installation
3ware Hardware Installation chapter and the 3ware Disk Array Configuration Utility chapter. A drive or array managed by the 3ware Escalade controller may be configured to be your system’s boot device. Or, you can use another device as your boot device, such as a disk attached to the motherboard. -
Page 82: Installing The Ata Raid Controller While Installing Freebsd
The FreeBSD 4.8 GENERIC kernel already has a statically-built old 3ware driver. This driver needs to be replaced. The steps below describe this process. After you install FreeBSD, you will replace the old 3ware driver source files with the current ones and then rebuild the kernel. -
Page 83: Installing The Ata Raid Controller On Systems That Boot From A Different Device
The first time the array is verified (via the BIOS or 3ware 3DM), the array is initialized. Initialization results in data from one disk (the disk on the lower channel number) being copied to the other drive. - Page 84 To install the 3ware driver For FreeBSD Version 4.8: The FreeBSD kernel already has an old 3ware driver embedded. You cannot load the new driver on top of the existing driver, so you must first remove it. Make sure the FreeBSD driver is in an accessible location.
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Page 85: Compiling The Driver (For Experts Only)
Copy the new Makefile to Rebuild the kernel and install the new kernel. Reboot with the rebuilt kernel. If you are using the 3ware Command Line Interface, refer to the CLI documentation. Compiling the Driver (For experts only) If you wish to build the driver yourself (for a different kernel version that you are running), then perform the following steps. - Page 86 FreeBSD Installation 3ware Escalade ATA RAID Controller User Guide...
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Page 87: 3Dm Disk Management
Logs on the Alarms page. Note: FreeBSD, use the 3ware CLI (command line interface) available from the 3ware website at http://www.3ware.com/support/download.asp. Refer to the following sections for more information: Windows Installation . -
Page 88: Windows Installation
3DM e-mail status messages. You may enter multiple e-mail addresses, separating each entry with a comma (,). If you do not know your server name, ask your system 3ware Escalade ATA RAID Controller User Guide... -
Page 89: Figure 35. 3Dm E-Mail Notification Preferences
Escalade ATA RAID Controller in the address line of your browser. The default URL is http://localhost:1080/. Linux Installation Installing 3DM for Red Hat Linux or SuSE Linux Insert the 3ware software installation CD-ROM for Linux into the CD- ROM drive. Mount the CD-ROM disk: mount /dev/cdrom... - Page 90 The next question asks if you want to limit 3DM connections to the local machine: Would you like 3DM connection security to limit connections to localhost only? (default is yes) Change the directory and then eject the CD-ROM disk when finished: cd /home eject cdrom 3ware Escalade ATA RAID Controller User Guide...
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Page 91: Uninstalling 3Dm
/etc/rc.d/init.d/3dm start For SuSE Linux: /etc/rc.d/3dm start Uninstalling 3DM To uninstall 3DM for Linux, follow these steps: Insert the 3ware software installation CD-ROM for Linux into the CD- ROM drive. Mount the CD-ROM disk: mount /dev/cdrom Note: mount -f iso9660 /dev/cdrom /mnt/cdrom... -
Page 92: Checking Array Status
ATA RAID controller requires attention, such as when a disk array becomes degraded and is no longer fault tolerant. Event notification will only occur while 3DM is running. Therefore, 3ware recommends that 3DM be left running as background utility on the ATA RAID controller’s machine. Event notification’s e-mail feature can send an e-mail to a specified recipient when... -
Page 93: Figure 36. 3Dm Home Display
3ware disk I/O subsystem: The hostname is displayed. This is the name that is typed into the web browser, along with the specified port, to bring up 3ware 3DM (e.g. http:/ /<hostname>:1080) The number of 3ware ATA RAID controllers in the system is also dis- played, as well as the current version of the operating system including service level and any service packs that are installed. -
Page 94: Figure 37. 3Dm Details Display
Figure 37. 3DM Details Display Before sending an e-mail or calling 3ware Customer Service, it is a good idea to take a snapshot of the Details display so that you can respond to questions about your system configuration to the Customer Support representative. -
Page 95: Figure 38. 3Dm Monitor Display
Information, shown next to a blue box The Download Error Log button allows you to save the alarm messages and SMART data to disk. If necessary, the saved file can be shipped to 3ware Cus- tomer Support for troubleshooting assistance. A button is also provided to erase the logged data. -
Page 96: Figure 39. 3Dm Alarms Display
Note: dows. Controllers 0 and 1 are typically the on-board motherboard ATA controllers. If the next controller in the system is a 3ware con- troller, it would be assigned to controller 2. Subsequent controllers would be 3, 4, etc. A SCSI card from another manufacturer would also be assigned a controller number. -
Page 97: Password Setup
If the User password is enabled, 3DM only prompts the user for a password when the browser session is started. The default password for both the User and Administrator is “3ware”. Passwords are case sensitive. The password setup procedure is as follows: Note: before performing these steps. -
Page 98: Figure 41. 3Dm Administrator Login Display
Enter the current password in the current password box of the 3DM Set- tings display (see Figure 40). Note: time, enter the factory-set default password “3ware” in the box. Enter the new password in the new password box and again in the confirm box. -
Page 99: Enable/Disable Password Protection
This setting defaults to “Disabled”. Selecting cache options The 3DM Settings display provides a selection for enabling or disabling the drive’s write cache. See “Select write cache properties” on page 34 for more information. www.3ware.com Checking Array Status... -
Page 100: Event Notification Via E-Mail
From the 3DM Configure Display (see Figure 43), you can designate an available drive as a hot spare, schedule rebuilds and media scans, or remove and add a drive as part of a hot swap procedure. Figure 43. 3DM Configure Display 3ware Escalade ATA RAID Controller User Guide... -
Page 101: Specifying A Hot Spare
RAID 5 creation. Refer to Creating a disk array in the 3ware Disk Array Configuration Utility chapter. To specify a hot spare after the system is booted, physically add the spare drive and click on the check box next to the available offline port;... -
Page 102: Scheduling Background Tasks
(if there is only one array) or continues on to additional redundant arrays. The verify opera- tion stops when the duration in the scheduled window completes. Rebuild/Initialize operations preempt Verify and Media Scan 3ware Escalade ATA RAID Controller User Guide... -
Page 103: Figure 44. 3Dm Help Display
If the rebuild/initialize operation completes in the last two hours of the win- dow, the media scan operation starts. The Help display (see Figure 44) provides direct links to 3ware’s website and online help documents. Figure 44. 3DM Help Display www.3ware.com... - Page 104 3DM Disk Management Utility 3ware Escalade ATA RAID Controller User Guide...
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Page 105: Troubleshooting: Problems And Solutions
The ATA RAID controller is not installed properly. Reinstall the hard- ware and reboot. There may also be a problem with the motherboard. Please check the Motherboard Compatibility List on the 3ware website at http://www.3ware.com/products/compatibility.asp to see if you moth- erboard has been tested by 3ware. -
Page 106: Software Installation
Master. Q5: I am using a Dell Dimension system that locks-up when booting after a 3ware card is installed. What is going on? This symptom is caused by a Dell BIOS bug. Basically, this bug sees the system boot drive as two primary master drives. -
Page 107: Screen Display Messages
Q9: My driver fails to boot. There is most likely a compatibility problem between the motherboard system BIOS and the 3ware BIOS. Check the 3ware website to see if your motherboard is compatible with the 3ware BIOS, and check with your motherboard manufacturer for potential BIOS updates. -
Page 108: Aen Messages
Table 1: AEN Error Messages Message AEN_SOFT_RESET AEN_DEGRADED_UNIT AEN_CONTROLLER_ERROR AEN_REBUILD_FAIL AEN_REBUILD_DONE AEN_INCOMP_UNIT AEN_INIT_DONE AEN_UNCLEAN_SHUTDOWN AEN_APORT_TIMEOUT AEN_DRIVE_ERROR AEN_REBUILD_STARTED AEN_INIT_STARTED AEN_SMART_FAIL AEN_REPLACE_DRIVE_TOO_SMALL Value 001h 002h 003h 004h 005h 006h 007h 008h 009h 00Ah 00Bh 00Ch 00Fh 02Eh 3ware Escalade ATA RAID Controller User Guide... - Page 109 An error has been encountered and the array is operating in degraded (non- redundant) mode.The user should replace the bad drive as soon as possible and initiate a rebuild. AEN 003h AEN_CONTROLLER_ERROR The ATA RAID controller has encountered an internal error. Please contact 3ware customer support. www.3ware.com Screen display messages Value 02Fh...
- Page 110 The unclean shutdown detection will detect was unable to complete a rebuild operation. is to abort a rebuild if an ATA RAID controller 3ware Escalade ATA RAID Controller User Guide...
- Page 111 The SMART status of each drive attached to the ATA RAID controller is monitored daily. If a failure of any drive is determined to be likely, the user is notified by this AEN. www.3ware.com...
- Page 112 This may be an indication of a drive that is beginning to fail. The user may wish to replace the drive, especially if the number of sector repair errors exceeds 3 per month. 3ware Escalade ATA RAID Controller User Guide...
- Page 113 If an array that was created on a very old Escalade product is con- nected to a newer Escalade ATA RAID controller, this AEN is posted and the ATA RAID controller rejects the drive. Please contact 3ware technical support if this event occurs.
- Page 114 If a read error is encountered during a rebuild and the user chooses to ignore the error, the sector in error is reallocated. The user is notified of the event by this AEN. 3ware Escalade ATA RAID Controller User Guide...
- Page 115 This AEN also could indicate that the Serial to Parallel converter was jumpered in the wrong place. The converter must be correctly jumpered to correspond to UDMA 100 or 133 drives. AEN 0FFh AEN_QUEUE_FULL This is an internal error. Please contact 3ware technical support. www.3ware.com...
- Page 116 Troubleshooting: Problems and Solutions 3ware Escalade ATA RAID Controller User Guide...
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Page 117: Appendix A. Compliance And Conformity Statements
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. To maintain compliance with FCC radio frequency emission limits, use shielded cables and connectors between all parts of the computer system. www.3ware.com... -
Page 118: Microsoft Windows Hardware Quality Lab (Whql)
Since the certification process may lag behind the release of the drivers, please refer to our WEB site at www.3ware.com for current certi- fication information. -
Page 119: Appendix B. Warranty, Technical Support And Service
(36) months from the date of original purchase. 3ware, at no charge and at its option, will repair or replace any part of this product which proves defective by reason of improper workmanship or materials. -
Page 120: State Law Provisions
Escalade ATA RAID Controller, including shipping costs. As soon as practicable thereafter, 3ware will ship the advanced replacement to you at the address of your choos- ing. Upon receipt of the advanced replacement, we ask that you immediately ship the defective Escalade ATA RAID Controller to 3ware at 455 West Maude Avenue, Sunnyvale, CA 94085. -
Page 121: Sales And Ordering Information
Sales and ordering information For sales information, send an electronic mail message to sales@3ware.com. Feedback on this manual Your feedback is welcome. If anything in the guide seems unclear please let us know by sending e-mail to support@3ware.com. www.3ware.com Sales and ordering information... - Page 122 Appendix B. Warranty, Technical Support and Service 3ware Escalade ATA RAID Controller User Guide...
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Page 123: Index
BIOS BIOS tool cancelling rebuild changing existing configuration CLI (Command Line Interface) www.3ware.com compiling the driver for FreeBSD Compliance and Conformity defective drive, replacing with spare Deleting a disk array deleting a disk array Determining your configuration... - Page 124 ATA RAID controller with multi-lane internal connectors SMART Staggered Spin Up status connector for drive (LED) stripe size, selecting System requirements Technical Support Tools required Troubleshooting TwinStor Ultra DMA protocol uninstalling 3DM upgrading the 3ware driver 3ware Escalade ATA RAID Controller User Guide...
- Page 125 Warranty WHQL Windows Installation Windows XP, Windows 2000, Windows Server 2003 write cache properties, selecting YaST2 www.3ware.com...
- Page 126 Index 3ware Escalade ATA RAID Controller User Guide...
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