Troubleshooting - Kenmore BC4027 Use & Care Manual

Review this table to find do-it-yourself solutions for minor performance problems. Any other
service needed should be performed by a Kenmore or other qualified service agent.
WARNING
Always turn off and unplug vacuum cleaner before performing maintenance to the
vacuum cleaner. Failure to do so could result in electrical shock or personal injury.
PROBLEM
Vacuum cleaner won't
start.
Poor job of dirt
pick-up.
Vacuum cleaner starts
but shuts off.
PowerMate ® will not
run when attached.

TROUBLESHOOTING

POSSIBLE CAUSE
1. Unplugged at wall outlet.
2. Tripped circuit breaker/blown
fuse at household service panel.
3. Loose hose electrical
connections.
1. Full or clogged dust bag.
2. Clogged airflow passages.
3. Dirty filters.
4. Wrong pile height setting.
5. Wrong power level selected.
6. Hole in hose.
7. Worn PowerMate
®
8. Worn or broken belt.
9. Dirty agitator or end caps.
10. Canister hood open.
11. Tripped overload protector in
PowerMate . See OVERLOAD
®
PROTECTOR (page 15).
1. Hose or hood electrical
o c n n c e o i t . s n
2. Tripped overload protector in
PowerMate . See OVERLOAD
®
PROTECTOR (page 15).
3. Tripped thermal protector
n i c n a t s i . r e
PowerMate ® connections
1.
unplugged.
2. Worn or broken belt.
3. Dirty agitator or end caps.
4. Tripped overload protector in
PowerMate . See OVERLOAD
®
PROTECTOR (page 15).
5. Vacuum cleaner in HARD
FLOOR m d o . e
POSSIBLE SOLUTION
1. Plug in firmly, press ON/OFF switch.
2. Reset circuit breaker or replace
fuse.
3. Reconnect hose ends.
1. Change bag.
2. Clear airflow passages.
3. Clean/change filters.
4. Adjust setting.
5. Adjust control.
6. Replace hose.
agitator. 7. Change agitator.
8 & 9. See BELT CHANGING AND
AGITATOR CLEANING. (page 20)
10. Close and latch hood.
11. Remove any items that may be
caught or jammed, then reset. If
vacuum cleaner starts and stops
again, clean agitator and end caps,
then reset.
1. Check connections, reconnect hose
n e
2. Remove any items that may be
caught or jammed, then reset. If
vacuum cleaner starts and stops
again, clean agitator and end caps,
then reset.
3. See THERMAL PROTECTOR (page
1
1. Plug in firmly.
2 & 3. See BELT CHANGING AND
AGITATOR CLEANING. (page 20)
4. Remove any items that may be
caught or jammed, then reset. If
vacuum cleaner starts and stops
again, clean agitator and end caps,
then reset.
5. Press CARPET button to activate
o P
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