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Please read this guide. It will help you assemble and operate your new Kenmore vacuum cleaner in the safest and most effective way.
For more information about vacuum cleaner care and operation, call the Vacuum Cleaner Help Line at 1-877-531-7321 (US) / 1-844-608-3081 (CA). You will need the complete model and serial numbers when requesting information. Your vacuum cleaner's model and serial numbers are located on the Model and Serial Number Plate.
Record the model number and serial number of your new Kenmore vacuum cleaner.
Your KENMORE VACUUM CLEANER is packaged with the following parts and components assembled separately in the carton:
It is important to know your vacuum cleaner's parts and features to ensure its proper and safe use. Review these before using your vacuum cleaner.
Part | Part No.(US) | Part No.(CA) |
Belt | 53013 | - |
Dust Bag (2-pack): | 53291 | - |
Dust Bag (6-pack): | 53292 | 63292 |
Exhaust Filter: | 86880 | - |
Motor Safety Filter: | 81002 | - |
PowerMate Brushroll Assembly: | KC84REEJZ000 | - |
To order a replacement part, call 1-844-202-9924 (US) / 1-844-608-3081 (CA). |
Please pay special attention to these hazard alert boxes, and follow any instructions given. WARNING statements alert you to such dangers as fire, electric shock, burns and personal injury. CAUTION statements alert you to such dangers as personal injury and/or property damage.
Before assembling vacuum cleaner, check the PACKING LIST. Use this list to verify that you have received and identified all the components of your new Kenmore vacuum cleaner.
Electrical Shock Hazard
DO NOT plug into electrical supply until assembly is complete. Failure to do so could result in electrical shock or injury.
Align wand and insert onto PowerMate until the wand locks into place.
Insert wand into handle until lock button snaps in place.
To remove: Press wand release button and pull up on handle.
To store: Disconnect hose from wand and canister to prevent stress on hose during storage. Store hose in a loosely coiled position so the hose covering is not stressed.
The wand length is adjustable and requires no assembly.
To adjust, simply push on the wand adjust button and slide the upper wand to the desired height.
NOTE: When adjusting the wand length you may have to hold the PowerMate down with your hand or foot.
Align the attachment holder clip with the front of wand. Push and snap into place on wand.
To install: Line up the hose latch tab with the notch in the canister hood, and insert hose into canister until it snaps into place.
Push hose firmly into the canister until the hose latch tab snaps into place. The vacuum cleaner will not operate until hose is fully connected.
To remove: Do not open hood before removing hose. With hood closed, press the hose latch tab in to release and remove hose.
Moving parts! To reduce the risk of personal injury, DO NOT touch the brushroll when vacuum cleaner is on. Contacting the brushroll while it is rotating can cut, bruise or cause other injuries. Always turn off and unplug from electrical outlet before servicing. Use caution when operating near children.
Personal Injury and Product Damage Hazard
NOTE: To reduce the risk of electric shock, this vacuum cleaner has a polarized plug; one blade is wider than the other. This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.
Personal Injury and Product Damage Hazard
SUGGESTED PILE HEIGHT SETTINGS
Attention: Refer to your carpet manufacturers cleaning recommendations.
Some more delicate carpets may require that they be vacuumed with the PowerMate brushroll turned off to prevent carpet damage.
For best deep down cleaning, use the XLO setting. However, you may need to raise the height to make some jobs easier, such as scatter rugs and some deep pile carpets, and to prevent the vacuum cleaner from shutting off. Suggested settings are:
HI – Shag, deep pile, super-soft, or ultraplush carpets, and scatter rugs.
MED – Medium to deep pile.
LO – Low to medium pile.
XLO – The preferred setting for many carpets and also for bare floors.
NOTE: To protect bare floors, slide the 3- way On/Off switch to the FLOOR position to turn off rotation.
DO NOT leave the PowerMate running in one spot for any length of time. Damage to carpet may occur.
Product Damage Hazard
Use care if the PowerMate and wand is left in the upright position as it may tip over easily. Property damage can occur if tipped.
Turn off and unplug vacuum cleaner from outlet before checking for clogs.
For best cleaning action, the PowerMate should be pushed straight away from you and pulled straight back. At the end of each pull stroke, the direction of the PowerMate should be changed to point into the next section to be cleaned. This pattern should be continued across the carpet with slow, gliding motions.
NOTE: Fast, jerky strokes do not provide complete cleaning.
Active brush edge cleaners are on both sides of the PowerMate. Guide either side of the PowerMate along base-boards or next to furniture to help remove dirt trapped at carpet edges.
DO NOT attach or remove handle or wands while vacuum cleaner is ON. This could cause sparking and damage the electrical contacts or electronic controls.
This vacuum cleaner is equipped with onboard attachment storage. The floor brush is stored in the canister, and the dusting brush and crevice tool are stored in the attachment holder on the wand. See ATTACHMENT USE TABLE.
NOTE: If the PowerMate is attached, turn vacuum cleaner off before removing handle from wand.
CLEANING AREA | |||||||
ATTACHMENT | Furniture1 | Between Cushions | Drapes1 | Stairs | Bare Floors | Carpeted Floors/Rugs | Walls |
Crevice Tool | |||||||
Floor Brush | |||||||
PowerMate | |||||||
Dusting Brush |
Personal Injury Hazard
To avoid accidental brushroll starting, always turn off and unplug the vacuum cleaner before cleaning the brushroll area. Failure to do so can result in personal injury.
The PowerMate has built-in protection against motor and belt damage should the brushroll jam. If the brushroll slows down or stops, the overload protector shuts off the PowerMate and the brushroll status indicator emits red light. The canister motor will continue to run.
To correct problem: Turn off and unplug vacuum cleaner, remove obstruction, then turn on the vacuum cleaner again. The brushroll status indicator will be off. If the PowerMate motor still does not run after restart, immediately discontinue use and call 1-877-531-7321 (US) / 1-844-608-3081 (CA) for assistance.
When the vacuum cleaner is running with normal airflow, the CHECK BAG indicator is green. The indicator turns to dark red whenever the airflow becomes blocked. If that occurs, check the disposable dust bag, motor safety filter and other possible clog locations shown in REMOVING CLOGS.
To correct problem: See "Check Bag Indicator activates" in TROUBLESHOOTING.
NOTE: The indicator may activate when using certain attachments due to reduced airflow through attachment.
This vacuum cleaner has a thermal protector which automatically trips to protect the vacuum cleaner from overheating. If a clog prevents the normal flow of air to the motor, the thermal protector turns the motor off automatically. This allows the motor to cool in order to prevent possible damage to the vacuum cleaner.
To correct problem: Turn off and unplug vacuum cleaner to allow the vacuum cleaner to cool and the thermal protector to reset. Check for and remove clogs, if necessary. Also check and clean or replace any clogged filters. Wait approximately fifty (50) minutes and plug the vacuum cleaner in and turn back on to see if the motor protector has reset.
If the canister motor does not resume operation after the reset procedure described above, immediately discontinue use and call 1-877-531-7321 (US) / 1-844-608-3081 (CA) for assistance.
The vacuum cleaner creates suction that picks up dirt. Rapidly moving air carries the dirt to the dust bag through the airflow passages. The dust bag lets the air pass through, while it traps the dirt.
For best cleaning results, keep the airflow passage open. Check the starred ( ) areas occasionally for clogs. Turn off and unplug vacuum cleaner from outlet before checking.
TO CHECK FOR CLOGS:
If the vacuum cleaner still has poor suction, do the following:
Do not use attachments if they are wet. Attachments used in dirty areas, such as under a refrigerator, should not be used on other surfaces until they are washed. They could leave marks.
For best cleaning results, the dust bag should be changed often. The CHECK BAG indicator will come on when the bag needs to be changed or the airflow is blocked.
NOTE: See REPLACEMENT PARTS for part number and purchase details.
NOTE: DO NOT bend or crease the middle of the cardboard when installing the bag into the bag mount slots.
NEVER REUSE A DUST BAG. Very fine materials, such as carpet freshener, face powder, fine dust, plaster, soot, new carpet lint, etc. can clog the bag and cause it to burst before it is full, which may damage the vacuum cleaner motor. Change bag more often when vacuuming these materials.
Electrical Shock Hazard
Turn off and unplug vacuum cleaner from electrical outlet. Do not operate the vacuum cleaner without the motor safety filter. Be sure the filter is dry and properly installed to prevent motor failure and/or electrical shock.
MOTOR SAFETY FILTER
Check motor safety filter occasionally and clean when dirty.
NOTE: See REPLACEMENT PARTS for part number and purchase details.
Fire and/or Electrical Shock Hazard
Do not operate with a clogged exhaust filter or without the exhaust filter installed. Do not operate without filter cover installed.
EXHAUST FILTER - HEPA MEDIA
The exhaust filter cartridge must be replaced when dirty. Replace the filter when the entire surface area is covered evenly. The filter CANNOT be washed as it will lose its dust trapping ability.
NOTE: See REPLACEMENT PARTS for part number and purchase details.
Always follow all safety precautions when performing maintenance to the PowerMate
Electrical Shock Or Personal Injury Hazard
Always turn off and unplug vacuum cleaner before performing maintenance to the vacuum cleaner. Failure to do so could result in electrical shock or personal injury from vacuum cleaner suddenly starting.
NOTE: In order to keep cleaning efficiency high and to prevent damage to your vacuum cleaner, the brushroll must be cleaned every time the belt is changed.
The brushroll must also be cleaned according to the following schedule:
Vacuum Cleaner Use | Clean Brushroll |
HEAVY- (used daily) | every week |
MODERATE- (used 2-3 times/week) | every month |
LIGHT - (used 1 time/week) | every 2 months |
Turn off and unplug vacuum cleaner from electrical outlet. Check and remove hair, string and lint build-up in the PowerMate brushroll and end cap areas.
Remove any dirt or debris in the belt path area or in the brush unit area.
Carefully remove any string wound ontothe brushroll and end caps.
BRUSHROLL ASSEMBLY
NOTE: Make sure there is no gap between the cover and base.
Electrical Shock Or Personal Injury Hazard
Always turn off and unplug vacuum cleaner before performing maintenance to the vacuum cleaner. Failure to do so could result in electrical shock or personal injury from vacuum cleaner suddenly starting.
When brushes are worn to the level of the base support bars, replace the brushroll assembly.
NOTE: See REPLACEMENT PARTS for part number and purchase details.
Review this table to find do-it-yourself solutions for minor performance problems. Any other service needed call 1-877-531-7321 (US) / 1-844-608-3081 (CA) for assistance.
Always turn off and unplug vacuum cleaner before performing maintenance to the vacuum cleaner. Failure to do so could result in electrical shock or personal injury.
PROBLEM | POSSIBLE CAUSE | SOLUTION |
Vacuum cleaner won't start. | Unplugged at wall outlet. | Plug in firmly, press On/Off switch. |
Tripped circuit breaker/blown fuse at household service panel. | Reset circuit breaker or replace fuse. | |
Loose hose electrical connections. Reconnect hose ends. | ||
Poor job of dirt pick-up. | Full or clogged dust bag. | Change bag. |
Clogged airflow passages. | Clear airflow passages. | |
Dirty filters. | Clean/change filters. | |
Wrong pile height setting. | Adjust setting. | |
Wrong power level selected. | Adjust control. | |
Hole in hose. Worn PowerMate brushroll. | Replace hose. Change brushroll. | |
Worn or broken belt. | See BELT CHANGING AND BRUSHROLL CLEANING | |
Dirty brushroll or end caps. | See BELT CHANGING AND BRUSHROLL CLEANING. | |
Canister hood open. | Close and latch hood. | |
Tripped overload protector in PowerMate. See OVERLOAD PROTECTOR. | Remove any items that may be caught or jammed, then restart. If vacuum cleaner starts and stops again, clean brushroll and end caps, then restart. | |
Vacuum cleaner starts but shuts off. | Hose or hood electrical connections. | Check connections, reconnect hose ends. |
Tripped overload protector in PowerMate. See OVERLOAD PROTECTOR. | Remove any items that may be caught or jammed, then restart. If vacuum cleaner starts and stops again, clean brushroll and end caps, then restart. | |
Tripped thermal protector in canister. | See THERMAL PROTECTOR. | |
PowerMate will not run when attached. | PowerMate connections unplugged. | Plug in firmly. |
Worn or broken belt. | See BELT CHANGING AND BRUSHROLL CLEANING | |
Dirty brushroll or end caps. | See BELT CHANGING AND BRUSHROLL CLEANING | |
Tripped overload protector in PowerMate. See OVERLOAD PROTECTOR. | Remove any items that may be caught or jammed, then restart. If vacuum cleaner starts and stops again, clean brushroll and end caps, then restart. | |
Handle switch set to FLOOR position. | Slide handle switch to CARPET position to activate PowerMate. | |
CHECK BAG Indicator activates. | Full or clogged dust bag. | Change bag. |
Dirty filters. | Clean/change filters. | |
Blocked airflow passage. | Clear blockage from airflow passage. | |
Certain attachment tools. | This is normal. Light should go off when tool is removed. | |
Vacuum cleaner picks up moveable rugs -or- PowerMate pushes too hard. | Wrong pile height setting. | Adjust setting. |
Suction too strong. | Slide the electronic suction control to a lower power setting. | |
Cord won't rewind. | Dirty power cord. | Clean the power cord. |
Cord jammed. | Pull out cord and rewind. | |
Vacuum cleaner leaves marks on carpet. | Wrong vacuuming pattern. | See VACUUMING TIPS. |
Direct all claims for warranty service to: Cleva North America, Inc., 1-877-531-7321 (US) / 1-844-608-3081 (CA).
Cleva North America, Inc., Greenville SC 29607
Read all instructions in this guide before assembling or using your vacuum cleaner.
Your safety is important to us. To reduce the risk of fire, electrical shock, injury to persons or damage when using your vacuum cleaner, follow basic safety precautions including the following:
Use your vacuum cleaner only as described in this guide. Use only with manufacturer's recommended attachments.
Disconnect electrical supply before servicing or cleaning out the brush area. Failure to do so could result in brush unexpectedly starting causing personal injury from moving parts.
Do not leave vacuum cleaner when plugged in. Unplug from outlet when not in use and before performing maintenance.
To reduce the risk of electrical shock - Do not use outdoors or on wet surfaces.
Do not allow to be used as a toy. Close attention is necessary when used by or near children.
Do not use with a damaged cord or plug. If vacuum cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped in water, immediately discontinue use and call 1-877-531-7321 (US) / 1-844-608-3081 (CA) for assistance.
Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run vacuum cleaner over cord. Keep cord away from heated surfaces.
Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
Do not handle plug or vacuum cleaner with wet hands.
Do not put any objects into openings.
Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts. Turn off all controls before unplugging.
Use extra care when cleaning on stairs.
Do not put on chairs, tables, etc. Keep on floor.
Do not use vacuum cleaner to pick up flammable or combustible liquids (gasoline, cleaning fluid, perfumes, etc.), or use in areas where they may be present. The fumes from these substances can create a fire hazard or explosion.
Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
Do not use vacuum cleaner without dust cup and/or filters in place.
Always change the dust bag after vacuuming carpet cleaners or freshener, powders, and fine dust. These products clog the bag, reduce airflow and can cause the bag to burst. Failure to change the bag could cause permanent damage to the vacuum cleaner.
Do not use the vacuum cleaner to pick up sharp hard objects, small toys, pins, paper clips, etc. They may damage the vacuum cleaner.
Do not operate the vacuum cleaner without the exhaust filter or filter door in place.
The hose contains electrical wires. Do not use when damaged, cut, or punctured. Replace if cut or worn. Do not pick up sharp objects.
Always turn off and unplug vacuum cleaner before connecting or disconnecting either hose, wand, or PowerMate.
Hold plug when rewinding onto cord reel. Do not allow plug to whip when rewinding.
You are responsible for making sure that your vacuum cleaner is not used by anyone unable to operate it properly.
SAVE THESE INSTRUCTIONS
Proper assembly and safe use of your vacuum cleaner are your responsibilities. Your vacuum cleaner is intended for Household Use. Read this Use & Care Guide carefully for important use and safety information. This guide contains safety statements under warning and caution symbols.
Vacuum Cleaner Help Line:
1-877-531-7321 (US) / 1-844-608-3081 (CA)
8:00am-5:00pm EST, M-F
www.kenmorefloorcare.com
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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