Samsung OM32H User Manual
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User Manual
OM32H
The colour and the appearance may differ depending on the product, and the content
in the manual is subject to change without prior notice to improve the performance.
Recommended hours of use per day of this product is under 16 hours. If the product is
used for longer than 16 hours a day, the warranty may be void.
An administration fee may be charged if either
– (a) an engineer is called out at your request and there is no defect in the product
(i.e. where you have failed to read this user manual).
– (b) you bring the unit to a repair centre and there is no defect in the product
(i.e. where you have failed to read this user manual).
The amount of such administration charge will be advised to you before any work or home
visit is carried out.
© Samsung Electronics
Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Trademarks other than Samsung Electronics are property of their respective owners.

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Summary of Contents for Samsung OM32H

  • Page 1 © Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Trademarks other than Samsung Electronics are property of their respective owners.
  • Page 2: Table Of Contents

    Table of contents Before Using the Product Using MDC Connection Control Codes Safety Precautions MDC Programme Installation/Uninstallation 44 Safety symbols Installation Electricity and Safety Uninstallation Connecting and Using Installation Connecting to MDC a Source Device Operation Using MDC via RS-232C (serial data Cleaning communications standards) Before Connecting...
  • Page 3 Table of contents Off Timer Colour Tone Reset OnScreen Display Holiday Management Digital Clean View HDMI Black Level Ticker Film Mode Network Dynamic Backlight URL Launcher Picture Size URL Launcher Settings Network Status Picture Size Open Network Settings Auto Wide Network Settings (Wired) Fit to Screen Screen Adjustment...
  • Page 4 Clock Set Security NTP Settings Safety Lock On Troubleshooting Guide USB Auto Play Lock Sleep Timer Remote Management Requirements Before Contacting Samsung Power On Delay Customer Service Centre General Auto Source Switching Testing the Product Smart Security Auto Source Switching...
  • Page 5 Table of contents Appendix Responsibility for the Pay Service (Cost to Customers) Not a product defect A Product damage caused by customer's fault Others Prevention of Afterimage Burn-in What is afterimage burn-in? Recommended prevention practices Licence...
  • Page 6: Before Using The Product

    Chapter 01 Before Using the Product Safety Precautions CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN. The following safety instructions are to ensure your personal safety and prevent property CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE damage.
  • Page 7: Electricity And Safety

    Electricity and Safety Insert the power plug all the way in so it is not loose. An unsecure connection may cause a fire. " The following images are for reference only. Real-life situations may differ from what is Clean any dust around the pins of the power plug or the power socket with a dry cloth. shown in the images.
  • Page 8: Installation

    An increased internal temperature may cause a fire. Only use the power cable provided with your product by Samsung. Do not use the power cable with other products. Do not install the product in a poorly ventilated space such as An electric shock or fire may result.
  • Page 9 If the product is installed in an unusual location, the surrounding environment may cause a serious quality problem. Therefore, be sure to contact Samsung Customer Service Centre before installation. (Places where many fine dusts are generated, places where chemicals are used,...
  • Page 10: Operation

    Then contact Samsung Customer Service Centre. If the product is dropped or its appearance is damaged, turn off the power switch and disconnect the power cord. Then contact Samsung • Product failure, an electric shock or fire may result.
  • Page 11 There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. • Contact Samsung Customer Service Centre for repairs. When you do not use the product for a long time due to vacation or other reason, •...
  • Page 12: Cleaning

    Cleaning Use only the specified standardised batteries, and do not use a new battery and a used battery at the same time. Otherwise, the batteries may be damaged or cause fire, personal injury or damage due Warning to a leakage of the internal liquid. Do not watch the product screen too closely and continuously for a long time.
  • Page 13: Storage And Maintenance

    Storage and Maintenance Cleaning the exterior and display Wipe the surface with a slightly wet, soft cloth, and then wipe with a dry cloth. Precautions Do not scratch the screen Do not spray water directly Due to the characteristics of with nails or sharp objects.
  • Page 14: Preparations

    Chapter 02 Preparations Checking the Components Components – Contact the vendor where you purchased the product if any components are missing. – The appearance of the components may differ from the images shown. – A stand is not provided with the product.
  • Page 15: Parts

    Parts Port Description IR IN Connects to an external IR cable that receives signals from the remote control. IR OUT Supplies through loopout the remote control input signals that are received Reverse Side from an external IR cable. ― The colour and shape of parts may differ from what is shown. RS232C IN Connects to MDC using an RS232C adapter.
  • Page 16: Anti-Theft Lock

    Anti-theft Lock ― An anti-theft lock allows you to use the product securely even in public places. ― The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. ―...
  • Page 17: Remote Control

    Remote Control ― Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled. ― A button without a description in the image below is not supported on the product. POWER Power on the product.
  • Page 18 Display information about the current input TOOLS INFO Quickly select frequently used functions. source. Move to the upper, lower, left or right menu, or adjust an option's setting. Confirm a menu selection. Exit the current menu. RETURN EXIT Return to the previous menu. HDMI Manually select a connected input source from...
  • Page 19: Connection Using An Ir Stereo Cable (Sold Separately)

    Connection Using an IR Stereo Cable (sold separately) Make sure to connect the External IR cable while the product is powered IR IN off. Then, power on the product. IR OUT IR IN Controlling more than one display product using your remote control •...
  • Page 20: Before Installing The Product (Installation Guide)

    Before Installing the Product (Installation Ventilation Guide) ― Contact Samsung Customer Service Centre for further details. Installation on a Perpendicular Wall To prevent injury, this apparatus must be securely attached to the floor/wall in accordance Minimum 15 mm with the installation instructions.
  • Page 21: Installing The Wall Mount

    We recommend you contact a technician for assistance when installing the wall mount bracket. • Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you elect to install the wall mount on your own. Wall Mount Kit Specifications (VESA) ―...
  • Page 22: Remote Control (Rs232C)

    Remote Control (RS232C) • Pin assignment 1 2 3 4 5 5 4 3 2 1 Cable Connection RS232C Cable Interface RS232C (9 pins) 6 7 8 9 9 8 7 6 TxD (No.2), RxD (No.3), GND (No.5) <Male type> <Female type>...
  • Page 23 LAN Cable • RS232C cable Connector: 9-Pin D-Sub to Stereo Cable • Pin assignment 1 2 3 4 5 6 7 8 -P2- -P1- -P1- -P1- -P2- -P2- Male type ---------- STEREO ---------- PLUG Pin No Standard Colour Signal ---------- (3.5ø) White and orange Orange...
  • Page 24 Cross LAN cable (PC to PC) • Connector : HDBT (LAN IN) Direct LAN cable (PC to HUB) HDBT RJ45 (LAN IN) HDBT (LAN IN) Signal Signal ↔ ↔ Signal Signal ↔ ↔ ↔ ↔ ↔ ↔...
  • Page 25: Connection

    Connection • Connection 3 ― Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the product. • Connection 1 HDBT HDBT (LAN IN) (LAN IN) RS232C RS232C RS232C RS232C • Connection 4 HDBT RJ45 HDBT RJ45...
  • Page 26: Control Codes

    Control Codes • All communications take place in hexadecimals. The checksum is calculated by adding up all values except the header. If a checksum adds up to be more than 2 digits as shown below (11+FF+01+01=112), the first digit is removed. Viewing control state (Get control command) E.g.
  • Page 27 Power control Volume control • Function • Function A product can be powered on and off using a PC. The volume of a product can be adjusted using a PC. • Viewing power state (Get Power ON / OFF Status) •...
  • Page 28 Input source control • Header Command Data length Ack/Nak r-CMD Val1 Checksum • Function The input source of a product can be changed using a PC. 0xAA 0xFF 0x14 "Input • Viewing input source state (Get Input Source Status) Source" Header Command Data length...
  • Page 29 Screen mode control • Header Command Data Ack/Nak r-CMD Val1 Checksum • Function length The screen mode of a product can be changed using a PC. Screen mode cannot be controlled when the Video Wall function is enabled. 0xAA 0xFF 0x18 "ERR"...
  • Page 30 Video Wall Mode Control Safety Lock • Function • Function Video Wall mode can be activated on a product using a PC. PC can be used to turn the Safety Lock On function on or off on a product. This control is only available on a product whose Video Wall is enabled.
  • Page 31 Video Wall On • Header Command Data Ack/Nak r-CMD Val1 Checksum • Function length Turn Video Wall on or off on the product from your computer. • Get Video Wall On/Off Status 0xAA 0xFF 0x84 Header Command Data length Checksum "ERR": A code showing what error has occurred 0xAA 0x84...
  • Page 32 10x10 Video Wall Model 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x1F 0x11 0x12 0x13 0x14 0x15 0x16 0x17 0x18 0x19 0x1A 0x1B 0x1C 0x1D 0x1E 0x2F 0x21 0x22 0x23 0x24 0x25 0x26 0x27 0x28...
  • Page 33 Wall_SNo: Product Number code assigned to the product 10x10 Video Wall Model : ( 1 ~ 100) Set Number Data 0x01 0x02 0x63 0x64 • Header Command Data length Ack/Nak r-CMD Val1 Val2 Checksum 0xAA 0xFF 0x89 Wall_Div Wall_ • Header Command Data length...
  • Page 34: Connecting And Using A Source Device

    Chapter 03 Connecting and Using a Source Device Before Connecting Connecting to a PC • Do not connect the power cable before connecting all other cables. Pre-connection Checkpoints Ensure you connect a source device first before connecting the power cable. •...
  • Page 35: Connection Using An Hdmi-Dvi Cable

    ― The interface DP IN on the product and the provided DP cable are designed based on the VESA standards. Using a DP cable that is not VESA compliant may cause the product to function improperly. Samsung Electronics shall not be held responsible for any issues from using a cable that is not VESA compliant.
  • Page 36: Connecting An External Monitor

    Connecting an External Monitor • Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. ― Connecting parts may differ in different products. ― The DAISY CHAIN port is only available when the input source is DisplayPort. Computer Monitor 1 Monitor 2...
  • Page 37: Connecting To A Video Device

    Connecting to a Video Device Connection Using an HDMI Cable ― The appearance may differ depending on the product. ― Connecting parts may differ in different products. • Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. Using an HDMI cable or HDMI to DVI Cable (up to 1080p) •...
  • Page 38: Connecting The Hdbase-T

    Connecting the HDBase-T ― The appearance may differ depending on the product. ― Connecting parts may differ in different products. ― HDBase-T (Tx) transmits data from an external device to HDBase-T (Rx). Make sure to connect them directly using a LAN cable. ―...
  • Page 39: Connecting To An Audio System

    Connecting to an Audio System Connecting the LAN Cable ― The appearance may differ depending on the product. ― The appearance may differ depending on the product. ― Connecting parts may differ in different products. ― Connecting parts may differ in different products. HDBT (LAN IN) AUDIO OUT •...
  • Page 40: Changing The Input Source

    Changing the Input source Source allows you to select a variety of sources and change source device names. You can display the screen of a source device connected to the product. Select a source from source list to display the screen of the selected source. ―...
  • Page 41: Web Browser

    Web Browser Settings SOURCE → Source → Web Browser → u → Settings → ENTER E SOURCE → Source → Web Browser → ENTER E General Hide Tabs and Toolbar automatically If the browser tabs, menu or toolbar are not used for a while, they will automatically disappear. To make them appear again, move the pointer or focus to the top of the screen.
  • Page 42 Privacy & Security Blocked pages Security Mode Blocked pages Provide warnings about unsafe pages or block access to enhance Web Browser security. Block access to pages that you have listed in Blocked pages. This may slow the Web Browser down. •...
  • Page 43: Refresh Options

    125% 150% 200% 300% Home Page Set the website to display when the web browser is refreshed. • Samsung Display Custom Custom Enter the URL to set as the home page. • Enter URL ― Available only when Home Page...
  • Page 44: Using Mdc

    Chapter 04 Using MDC Multiple display control "MDC" is an application that allows you to easily control multiple display devices simultaneously using a PC. For details on how to use the MDC programme, refer to Help after installing the programme. The MDC programme is available on the website. After you press the Never expired button following the...
  • Page 45: Connecting To Mdc

    Connecting to MDC Using MDC via RS-232C (serial data communications standards) An RS-232C serial cable must be connected to the serial ports on the PC and monitor. ― The appearance may differ depending on the product. RS232C IN Monitor 1 RS232C OUT RS232C IN RS232C OUT...
  • Page 46: Using Mdc Via Ethernet

    Using MDC via Ethernet Enter the IP for the primary display device and connect the device to the PC. Display devices can be connected to each other using a LAN cable. Connection using a direct LAN cable ― The appearance may differ depending on the product. ―...
  • Page 47 Connection using a cross LAN cable ― The appearance may differ depending on the product. ― Multiple products can be connected using the RS232C IN / OUT port on the product. RS232C IN Monitor 1 RS232C OUT HDBT (LAN IN) RS232C OUT RS232C IN Monitor 2...
  • Page 48: Player Feature

    Chapter 05 Player feature Accessible using the HOME button on the remote control. Player Description Select between internal or external memory. HOME → Player → ENTER E Play content, templates and schedules configured on the server. Play a range of content such as channels with schedules assigned, templates or files. •...
  • Page 49: When Content Is Running

    When content is running Available menu Press the TOOLS button on the remote control during content playback to configure settings. Control buttons on the remote Menu Description You can use buttons on your remote control to play, pause, or skip between content on the playlist.
  • Page 50: File Formats Compatible With Player

    File Formats Compatible with Player Sound output restrictions • More than one sound output cannot be used. • Supported file systems include FAT32 and NTFS. • Playback priority: network BGM > local BGM > video file in the main frame selected by the •...
  • Page 51 Contents File Extension Container Video Codec Resolution Frame rate Bit rate Audio Codec (fps) (Mbps) *.avi H.264 BP/MP/HP 4096x2160 4096X2160: 24 *.mkv 3840X2160: 30 LPCM *.asf ADPCM(IMA, MS) HEVC (H.265 - Main, Main10, Main4:2:2 10) *.wmv Motion JPEG *.mp4 HE-AAC 1920x1080 *.mov *.3gp...
  • Page 52 Video Audio Image • 3D video is not supported. • Audio content with a Bit rate or Frame rate larger than • Compatible image file format : JPEG, PNG, BMP the rate specified in the table above can cause choppy ―...
  • Page 53 Power Point WORD • Compatible document file formats • Compatible document file formats • Compatible document file formats – Extension : ppt, pptx – Extension : pdf – Extension : .doc, .docx – Version : Office 97 ~ Office 2007 –...
  • Page 54 Template files • Creation/editing/playback are only available in • Supported in Network Channel Templates. • Compatible document file formats – Extension : .lfd...
  • Page 55: Schedule

    Schedule You can check the content’s playback schedule on the server, imported from an external storage, or on a mobile device. Description HOME → Schedule → ENTER E Select between server and external memory. Schedule Connected Network View weekly schedule of content playback. Select to view detailed information of each event.
  • Page 56: Clone Product

    Clone Product Export settings on the product to an external storage device. You can also import settings from an external storage device. This option is useful when assigning the same settings to several products. HOME → Clone Product → ENTER E When a duplicate file is not found on the external storage device MENU Connect the external storage device, then run the...
  • Page 57: Id Settings

    ID Settings Assign an ID to a set. Device ID HOME → ID Settings → ENTER E Enter the ID number of the product connected to the input cable for input signal reception. (Range: 0~224) ― Press u/d to select a number, and press E. ―...
  • Page 58: Network Status

    Network Status Check the current network and Internet connection. HOME → Network Status → ENTER E Network Status – The displayed image may differ depending on the model.
  • Page 59: Picture Mode

    Color Expert are applied. – To apply the Calibration mode properly, make sure you configure the picture quality settings, such as brightness, colour, gamma and uniformity, using the colour calibration programme Color Expert. – To download the Color Expert programme, visit www.samsung.com/displaysolutions.
  • Page 60: On/Off Timer

    ― You must set On/Off Timer Clock Set before you can use this feature. On Timer HOME → On/Off Timer → ENTER E On Timer so that your product turns on automatically at a time and on a day of your choosing. The power is turned on with the specified volume or input source.
  • Page 61: Off Timer

    Off Timer Set the off timer (Off Timer) by making a selection from one of the seven options. (Off Timer 1 Off Timer • Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual. If you select Manual, you can choose the days you want Off Timer to turn off your product.
  • Page 62: Ticker

    Ticker Input text while a video or image is displayed and display the text on the screen. • • Message: Enter a message to display on the screen. HOME → Ticker → ENTER E • Time: Set the Start Time End Time to display a Message.
  • Page 63: Url Launcher

    URL Launcher For details on how to use the URL Launcher feature, contact the dealer the product was purchased from. ― To use the URL Launcher feature, set Play via URL Launcher in System. HOME → URL Launcher → ENTER E URL Launcher URL Launcher –...
  • Page 64: Url Launcher Settings

    URL Launcher Settings • Install Web App: Enter URL to install the web applocation. • Install from USB Device: Install the web applocation from the USB storage device. • Uninstall: Remove the installed web application. HOME → URL Launcher Settings →...
  • Page 65: Screen Adjustment

    Color Expert. – To download the Color Expert programme, visit www.samsung.com/displaysolutions. – The displayed image may differ depending on the model.
  • Page 66: Backlight / Contrast / Brightness / Sharpness / Colour / Tint (G/R)

    Backlight / Contrast / Brightness Your product has several options for adjusting picture quality. ― When you make changes to Backlight, Contrast, Brightness, Sharpness, Colour Tint (G/R), the OSD will be / Sharpness / Colour / Tint (G/R) adjusted accordingly. ―...
  • Page 67: Colour Temperature

    Colour Temperature Adjust the colour temperature (Red / Green / Blue). (Range: 2800K–16000K) ― Enabled when Colour Tone is set to Off. ― If Picture Mode is set to Calibration, Colour Temperature is disabled. MENU m → Picture → Colour Temperature →...
  • Page 68: Gamma

    Select whether to apply the brightness, colour, gamma and uniformity settings customised using the colour calibration programme Color Expert to the Information and Advertisement modes. • Don't apply Apply ― To download the Color Expert programme, visit www.samsung.com/displaysolutions. MENU m → Picture → Calibrated value →...
  • Page 69: Advanced Settings

    ― If Advanced Settings Picture Mode is set to Calibration, Advanced Settings is disabled. Dynamic Contrast MENU m → Picture → Advanced Settings → ENTER E Adjust the screen contrast. • Medium High Advanced Settings Black Tone Dynamic Contrast Medium Select the black level to adjust the screen depth.
  • Page 70: Hdmi Uhd Color

    HDMI UHD Color Advanced Settings Enable to optimise picture quality for HDMI UHD connection. Dynamic Contrast Medium Motion Lighting Darker Black Tone Reduces power consumption by reducing screen brightness when the picture on the screen is in motion. Flesh Tone •...
  • Page 71: Picture Options

    Picture Options Colour Tone Picture Mode is set to Text MENU m → Picture → Picture Options → ENTER E • Cool Standard Warm Picture Mode is set to Videos/Images Picture Options • Cool Standard Warm1 Warm2 ― If Picture Mode is set to Calibration, Colour Tone is disabled.
  • Page 72: Hdmi Black Level

    HDMI Black Level Picture Options Selects the black level on the screen to adjust the screen depth. Colour Tone • Auto Normal ― Available only in Digital Clean View Auto HDMI HDMI 2 DisplayPort mode (AV Timing : 480p, 576p, 720p, 1080i, 1080p). HDMI Black Level Auto Film Mode...
  • Page 73: Picture Size

    Picture Size Choose size and aspect ratio picture displayed on screen. Picture Size MENU m → Picture → Picture Size → ENTER E Different screen adjustment options are displayed depending on the current input source. ― Available ports may differ depending on the model. Picture Size •...
  • Page 74: Fit To Screen

    Fit to Screen Picture Size Adjusts the picture position. When selected, the full programme image will be displayed. No part of the image will Picture Size 16:9 Standard be cut off. • Auto Auto Wide Zoom/Position 4:3 Screen Size 16:9 Standard Fit to Screen Adjust picture size and position.
  • Page 75: Reset Picture

    Reset Picture Resets your current picture mode to its default settings. MENU m → Picture → Reset Picture → ENTER E Picture Reset Picture – The displayed image may differ depending on the model.
  • Page 76: Onscreen Display

    Chapter 07 OnScreen Display Display Orientation Onscreen Menu Orientation Configure the menu screen. MENU m → OnScreen Display → Display Orientation → ENTER E • Landscape: Display the menu in landscape mode (default). • Portrait: Display the menu in portrait mode on the right side of the product screen. Display Orientation Source Content Orientation Onscreen Menu Orientation...
  • Page 77: Screen Protection

    Screen Protection Auto Protection Time If the screen displays a still image for a certain period of time you define, the product activates the screen saver to prevent the formation of burnt in ghost images on the screen. MENU m → OnScreen Display →...
  • Page 78 Timer Screen Burn Protection You can set the timer for Screen Burn Protection. Pixel Shift Screen Burn Protection feature stops automatically after a specified period of time. Timer Timer Immediate display Repeat: Display the image retention-preventive pattern set in Mode at specified time intervals(Period).
  • Page 79 Immediate display Screen Burn Protection Select the screen saver you want to display immediately. • Pixel Rolling bar Fading screen Pixel Shift Timer Immediate display – The displayed image may differ depending on the model.
  • Page 80: Message Display

    Message Display Source Info Select whether to display the source OSD when the input source changes. MENU m → OnScreen Display → Message Display → ENTER E • No Signal Message Message Display Select whether to display the no-signal OSD when no signal is detected. Source Info •...
  • Page 81: Language

    Language Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. It will not be applied to other functions on your PC. MENU m → OnScreen Display → Language → ENTER E OnScreen Display Language English...
  • Page 82: Network

    Chapter 08 Network Network Status Open Network Settings MENU m → Network → Network Status → ENTER E MENU m → Network → Open Network Settings → ENTER E You can check the current network and Internet status. Configure network settings to use various smart hub features such as Internet search, content sharing through a home network and feature updates.
  • Page 83: Network Settings (Wired)

    Network Settings (Wired) • Depending on how your network is configured, you may be able to attach your product to your LAN by connecting the LAN port on the back of your product directly to a network wall outlet using a LAN cable. Connecting to a Wired Network See the diagram below.
  • Page 84 Set the network connection to use Internet services such as perform software upgrades. In the pop-up menu that appears, click Status. Automatic Open Network Settings (Wired) On the dialog that appears, click the Support tab. Connect to the network using a LAN cable. On the Support Tab, click the Details button.
  • Page 85: Server Network Settings

    Select or enter a device name. ― For the MagicInfo Server user guide, visit the following website: http://displaysolutions. This name can be shown on network remote controls over the network. samsung.com > Support > Resources > MagicInfo Web Manual. • [Signage]Display 1...
  • Page 86: System

    Chapter 09 System Accessibility Menu Transparency Adjust transparency of menu box. MENU m → System → Accessibility → ENTER E • High System High Contrast Set the background and font to high-contrast colours in Menu. Menu transparencies become opaque when the Accessibility option is selected.
  • Page 87: Start Setup

    Start Setup Go through the initial setup steps like you did the first time you used this product. ― Enter your 4 digit PIN number. The default PIN number is “0-0-0-0". If you want to change the PIN number, use the Change PIN function.
  • Page 88: Time

    Time You can configure Clock Set Sleep Timer. Configure various time-related settings. ― Press the INFO button if you want to view the current time. MENU m → System → Time → ENTER E Clock Set Time Select Clock Set. Select Date or Time, and then press E.
  • Page 89: Auto Source Switching

    Auto Source Switching Turning on the display with Auto Source Switching On, and the previous video source selection is not active, the display will automatically search the different video input sources for active video. Auto Source Switching MENU m → System →...
  • Page 90: Power Control

    Power Control Auto Power On This feature automatically turns on the product as soon as it is plugged in. Pressing the power button is not needed. MENU m → System → Power Control → ENTER E • Max. Power Saving Power Control Turns off the product to reduce power consumption after the PC has been left idle for a specified period of time.
  • Page 91: Network Standby

    Network Standby Power Control This feature keeps the network power on when the product turns off. Auto Power On • Max. Power Saving Power Button Standby Control The power button can be set to either turn on the power or turn on/off the power. Network Standby •...
  • Page 92: Eco Solution

    Eco Solution Brightness Limit Turn the Brightness Limit on or off. If you select On, the display won't have the maximum brightness, but you will save energy. MENU m → System → Eco Solution → ENTER E • ― The functions available may vary depending on the product model. Eco Solution Energy Saving Mode Brightness Limit...
  • Page 93: Screen Lamp Schedule

    Screen Lamp Schedule Eco Solution Brightness Limit Screen Lamp Schedule Energy Saving Mode Enable or disable the lamp schedule. • Screen Lamp Schedule Schedule 1, Schedule 2 No Signal Power Off Auto Power Off 4 hours Time The panel brightness will change to the brightness set in Lamp at a specified time.
  • Page 94: Temperature Control

    Temperature Control This function detects the internal temperature of the product. You can specify the temperature range that is acceptable. The default temperature is set to 90 °C. MENU m → System → Temperature Control → ENTER E The recommended operating temperature for this product is 75 to 90 °C (based on an ambient temperature of 40 °C).
  • Page 95: Input Device Manager

    Input Device Manager Configure options for external input devices connected to the product. Keyboard Language MENU m → System → Input Device Manager → ENTER E Configure the key combination used to change the input language. Input Device Manager Keyboard type Keyboard Language English Specify the keyboard type.
  • Page 96: Change Pin

    Change PIN Change PIN screen will appear. Choose any 4 digits for your PIN and enter it in Enter New PIN. Reenter the same 4 digits in Confirm New PIN. The product has memorised your new PIN. MENU m → System →...
  • Page 97: Security

    Security Safety Lock On ― Enter your 4 digit PIN number. The default PIN number is “0-0-0-0". If you want to change the PIN number, use the Change PIN function. MENU m → System → Security → ENTER E All the menus and buttons of the product and remote control, except for the LOCK button on the remote control, will be locked by the Safety Lock On function.
  • Page 98: General

    General Smart Security The security provided to protect your display device and connected storage devices against viruses includes. MENU m → System → General → ENTER E Scan General Inspect your display device and connected storage devices to check for viruses. Isolated List Smart Security This is the list of items that have been Isolated for containing viruses.
  • Page 99: Anynet+ (Hdmi-Cec)

    Smart Security Samsung product remote. The Anynet+ system can be used only with Samsung devices that have the Anynet+ feature. To be sure your Samsung device has this feature, check if there is an Anynet+ logo on it. Anynet+ (HDMI-CEC) •...
  • Page 100 Troubleshooting for Anynet+ Problem Possible Solution Anynet+ does not work. • Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. • Check if the Anynet+ device power cord is properly connected. • Check the Anynet+ device’s Video/Audio/HDMI cable connections. •...
  • Page 101: Hdmi Hot Plug

    ― You can download a custom logo into the product from an external USB device. ― The file name of the custom logo you want to download must be saved as “samsung” in all small letters. ― When there are multiple numbers of external USB connections, the product will attempt to download the custom logo from the last device that has been connected to the product.
  • Page 102: Game Mode

    Game Mode General When connecting to a game console such as PlayStation™ or Xbox™, you can enjoy a more realistic gaming Smart Security experience by selecting game mode. • Anynet+ (HDMI-CEC) ― Precautions and limitations for Game Mode HDMI Hot Plug To disconnect the game console and connect another external device, set Game Mode in the setup menu.
  • Page 103: Support

    Chapter 10 Support Software Update Contact Samsung MENU m → Support → Software Update → ENTER E MENU m → Support → Contact Samsung → ENTER E Software Update menu lets you upgrade your product software to the latest version.
  • Page 104: Troubleshooting Guide

    Chapter 11 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Centre Testing the Product – Before calling Samsung Customer Service Centre, test your product Check if your product is operating normally by using the product test function. as follows. If the problem persists, contact Samsung Customer Service If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product testing.
  • Page 105: Check The Followings

    Check the followings. Installation issue (PC mode) The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connection is secure. Blank spaces are found on all four sides of the screen when The blank spaces found on the screen have nothing to do with the product.
  • Page 106 Screen issue The screen is not clear. The screen is blurry. Remove any accessories (video extension cable, etc) and try again. Set the resolution and frequency to the recommended level. The screen appears unstable and shaky. Check that the resolution and frequency of the PC and graphics card are set within a range compatible with the product.
  • Page 107 Lines (red, green or blue) are displayed on the screen. These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor. Contact a Samsung Service Centre to resolve the issue. The display looks unstable and then freezes.
  • Page 108 Remote control issue The remote control does not work. Make sure that the batteries are correctly in place (+/-). Check if the batteries are flat. Check for power failure. Make sure that the power cord is connected. Check for any special lighting or neon signs switched on in the vicinity. Source device issue A beeping sound is heard when my PC is booting.
  • Page 109 Other issue There is no sound from the speakers in HDMI mode when a DVI cables do not transmit sound data. DVI-HDMI cable is connected. Make sure to connect the audio cable to the correct input jack to enable audio. HDMI Black Level is not functioning properly on an HDMI This function is available only when a source device, such as a DVD player and STB, is...
  • Page 110: Q & A

    Q & A Question Answer – Refer to the user manual for your PC or graphics card for further How can I change the frequency? Set the frequency on your graphics card. instructions on adjustment. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Adjust resolution →...
  • Page 111: Specifications

    Chapter 12 Specifications General – Size Model Name OM32H Panel Size 32 CLASS (31.5 inches / 80.1 cm) Display area 698.4 mm (H) x 392.85 mm (V) 27.5 inches (H) x 15.5 inches (V) – Display area Power Supply AC100-240V~ 50/60Hz Refer to the label at the back of the product as the standard voltage can vary in different countries.
  • Page 112 ― This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. ― For detailed device specifications, visit the Samsung Electronics website. ― If the product is installed under the following installation conditions, it must be managed within the specified ambient temperature ranges. If not observed, the warranty service may be restricted.
  • Page 113: Preset Timing Modes

    ― Check the frequency when you exchange a CDT product (connected to a PC) for an LCD product. If the LCD product does not support 85Hz, change the vertical frequency to 60Hz using the CDT product before you exchange it with the LCD product. Model Name OM32H – Horizontal Frequency The time required to scan a single...
  • Page 114 Resolution Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity (kHz) (Hz) (MHz) (H/V) IBM, 720 x 400 31.469 70.087 28.322 MAC, 640 x 480 35.000 66.667 30.240 MAC, 832 x 624 49.726 74.551 57.284 MAC, 1152 x 870 68.681 75.062 100.000 VESA, 640 x 480 31.469...
  • Page 115 Resolution Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity (kHz) (Hz) (MHz) (H/V) VESA, 1366 x 768 47.712 59.790 85.500 VESA, 1440 x 900 55.935 59.887 106.500 VESA(RB), 1600 x 900 60.000 60.000 108.000 VESA, 1680 x 1050 65.290 59.954 146.250 VESA, 1920 x 1080 67.500...
  • Page 116: Responsibility For The Pay Service (Cost To Customers)

    External impact or drop. ― When the service is requested, in spite of in warranty, we may charge you for a visit from a • Use of supplies or separatly sold product unspecified by Samsung. service technician in the following cases. •...
  • Page 117: Prevention Of Afterimage Burn-In

    Such a voltage difference between electrodes increases with time and makes the liquid crystals 20:30 20:30 SAMSUNG SAMSUNG thinner. When this occurs, a previous image can remain on the screen when the pattern changes. 21:10...
  • Page 118: Licence

    In the case of using open source software, Open Source Licences are available on the product menu. Open Source Licence Notice is written only English. For information on the Open Source Licence Notice, contact the Samsung Customer Centre or send email to oss.request@samsung.com.

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