Samsung OM55N-DS User Manual
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Samsung OM55N-DS User Manual

Samsung OM55N-DS User Manual

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User Manual
OM55N-S
OM55N-DS
The color and the appearance may differ depending on the product, and the content in the
manual is subject to change without prior notice to improve the performance.
© Samsung
Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than Samsung are property of their respective owners.

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Summary of Contents for Samsung OM55N-DS

  • Page 1 © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than Samsung are property of their respective owners.

  • Page 2: Table Of Contents

    Changing the Input source Anti-theft Lock Source Schedule Before Installing the Product (Installation Web Browser Guide) Clone Product Samsung Workspace or Remote Workspace OM55N-S ID Settings OM55N-DS Device ID Installing the Wall Mount Device ID Auto Set Installing the Wall Mount...
  • Page 3 Table of contents OnScreen Display Video Wall Gamma Video Wall Contrast Enhancer Horizontal x Vertical Black Tone Display Orientation Screen Position Flesh Tone Onscreen Menu Orientation Format RGB Only Mode Source Content Orientation Color Space Settings Aspect Ratio Network Status Input Signal Plus Screen Protection Motion Lighting...
  • Page 4 Table of contents Network Time Fan Settings Clock Set Fan Control Network Status NTP Settings Fan Speed Setting Open Network Settings External Device Manager Power On Delay Network Settings (Wired) Device Connect Manager Auto Source Switching Server Network Settings Play via Auto Source Switching Connect to Server Primary Source Recovery...
  • Page 5 Appendix Responsibility for the Pay Service (Cost to Customers) Troubleshooting Guide Not a product defect A Product damage caused by customer's Requirements Before Contacting Samsung fault Customer Service Center Others Testing the Product Prevention of Afterimage Burn-in Checking the Resolution and Frequency What is afterimage burn-in? Check the followings.

  • Page 6: Before Using The Product

    Chapter 01 Before Using the Product Safety Precautions The following safety instructions are to ensure your personal safety and prevent property CAUTION damage. Please read the following to ensure the proper use of the product. RISK OF ELECTRIC SHOCK. DO NOT OPEN. Safety symbols CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK).

  • Page 7: Electricity And Safety

    Electricity and Safety Insert the power plug all the way in so it is not loose. An unsecure connection may cause a fire. " The following images are for reference only. Real-life situations may differ from what is Clean any dust around the pins of the power plug or the power socket with a dry cloth. shown in the images.

  • Page 8: Installation

    An increased internal temperature may cause a fire. Only use the power cable provided with your product by Samsung. Do not use the power cable with other products. Do not install the product in a poorly ventilated space such as An electric shock or fire may result.
  • Page 9 If the product is installed in an unusual location, the surrounding environment may cause a serious quality problem. Therefore, be sure to contact Samsung Customer Service Center before installation. (Places where many fine dusts are generated, places where chemicals are used,...

  • Page 10: Operation

    If the product is dropped or its appearance is damaged, turn off the • Product failure, an electric shock or fire may result. power switch and disconnect the power cord. Then contact Samsung Customer Service Center. During a lightning or thunderstorm, power off the product and disconnect the power cord.
  • Page 11 There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. • Contact Samsung Customer Service Center for repairs. • An electric shock or fire may result. When you do not use the product for a long time due to vacation or other reason, disconnect the power cord from the power socket.

  • Page 12: Cleaning

    Cleaning Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. When you do not use the product for a long time, activate power-saving mode or set Warning the screen saver to moving-picture mode. Do not use or keep combustible spray or an inflammable substance near the product.

  • Page 13: Storage And Maintenance

    Cleaning the exterior and display • Contact Samsung Customer Service Center if the inside of the product needs cleaning (service fee will be charged). Wipe the surface with a slightly wet, soft cloth, and then wipe with a dry cloth.

  • Page 14: Preparations

    Chapter 02 Preparations Checking the Components " Contact the vendor where you purchased the product if any components are missing. Warranty card " The appearance of the components Quick Setup Guide Regulatory guide Power cord may differ from the images shown. (Not available in some locations) "...

  • Page 15: Ports

    Ports " The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Port Description OM55N-S RS232C OUT Connects to MDC using an RS232C adapter. RS232C IN AUDIO OUT Outputs sound to an audio device via an audio cable.

  • Page 16: Om55N-Ds

    OM55N-DS " The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. " Install this product for indoors only. Install the display labeled OUTDOOR in the direction of the window.

  • Page 17: Anti-Theft Lock

    Anti-theft Lock " An anti-theft lock allows you to use the product securely even in public places. " The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. "...

  • Page 18: Before Installing The Product (Installation Guide)

    OM55N-S Guide) Tilting Angle and Rotation " Contact Samsung Customer Service Center for further details. To prevent injury, this apparatus must be securely attached to the floor/wall in accordance • The product can be tilted at a maximum angle of 15° from a perpendicular wall surface.

  • Page 19: Om55N-Ds

    Ventilation OM55N-DS " Contact Samsung Customer Service Center for further details. " Contact Samsung Customer Service Center for further details. " Do not install this product near machinery that works with oil (e.g. gas stations). Oil mist Installation on a Perpendicular Wall may cause fans to malfunction.
  • Page 20 Installing the top cover Install HOLDER-GUIDE x 2. Place the top cover. Insert the power cord into the power IN rubber and Securely position the external IR cable and the connect the power cord. external ambient light sensor at the specified location.
  • Page 21 Removing handles Precautions for enclosure unit installation If you want to make additional enclosure surrounding OMN-DS product, refer to the following guides. Remove the handles from both sides of the product. • There should be no glass in front and back of the Enclosure. •...

  • Page 22: Installing The Wall Mount

    We recommend you contact a technician for assistance when installing the wall mount bracket. • Samsung is not responsible for any damage to the product or injury to yourself or others if you select to install the wall mount on your own. Wall Mount Kit Specifications (VESA) •...

  • Page 23: Remote Control

    Remote Control " Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled. " A button without a description in the image below is not supported on the product. Power on the product.
  • Page 24 Quickly select frequently used functions by Display information about the current input source. pressing it while a content is playing. Move to the upper, lower, left or right menu, or adjust an option's setting. Confirm a menu selection. Return to the previous menu. Exit the current menu.

  • Page 25: Connecting And Using A Source Device

    Chapter 03 Connecting and Using a Source Device Before Connecting Connecting to a PC • Do not connect the power cable before connecting all other cables. Pre-connection Checkpoints Ensure you connect a source device first before connecting the power cable. •...

  • Page 26: Connection Using An Dp Cable

    If this is the case, make sure to turn on the product first before turning on your " Using a DP cable that is not VESA compliant may cause the product to function improperly. Samsung shall not be held responsible for any issues from using a cable that is not VESA compliant.

  • Page 27: Connecting An External Monitor

    Connecting an External Monitor • Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. " Only the ports that are marked as DAISY CHAIN are supported. Connecting parts may differ in different products. "...

  • Page 28: Connecting To A Video Device

    Connecting to a Video Device Connection Using an HDMI-DVI Cable " Connecting parts may differ in different products. • Do not connect the power cable before connecting all other cables. • Audio will not be enabled if the product is connected to a video device using an HDMI-DVI Ensure you connect a source device first before connecting the power cable.

  • Page 29: Connecting To An Audio System

    Connecting to an Audio System Connecting the LAN Cable " Connecting parts may differ in different products. " Connecting parts may differ in different products. " Make sure to connect the same color connectors together. (white to white, red to red, etc.) LAN IN LAN OUT AUDIO OUT...

  • Page 30: Changing The Input Source

    Edit → ENTER E Edit the name and device type of a connected external device. MagicInfo S Web Browser Screen Mirroring Samsung Workspace HDMI 2 DisplayPort HDMI 1 • The list can include the following source devices. Source devices on the list differ depending on the selected source.

  • Page 31: Web Browser

    Home Page Set the website to display when the web browser is refreshed. Search Engine • Samsung Display Custom If you enter a keyword in the URL/keyword input field, Web Browser will open the Search Custom Results page. Choose the search engine you want to use.
  • Page 32 Read Before Using the Web Browser Function Privacy & Security Read this information before using the Web Browser function. Ask websites not to track you. Do Not Track • File download is not supported. • Use / Do not use •...

  • Page 33: Samsung Workspace Or Remote Workspace

    Samsung Workspace or Remote Workspace " This function may not be supported depending on the model. " Make sure that the product is connected to the network. " Be sure to connect your keyboard and mouse before starting this function.

  • Page 34: Multiple Display Control

    Chapter 04 Multiple Display Control Control multiple display devices connected to a PC simultaneously. Cable Connection • Pin assignment 1 2 3 4 5 5 4 3 2 1 RS232C Cable Interface RS232C (9 pins) TxD (No.2), RxD (No.3), GND (No.5) Bit rate 9600 bps 6 7 8 9...

  • Page 35: Lan Cable

    LAN Cable • RS232C cable Connector: 9-Pin D-Sub to Stereo Cable • Pin assignment 1 2 3 4 5 6 7 8 -P2- -P1- -P1- -P1- -P2- -P2- STEREO Male type PLUG Pin No Standard Color Signal (3.5ø) White and orange Orange White and green Blue...
  • Page 36 Cross LAN cable (PC to LFD) • Connector : LAN IN Direct LAN cable (PC to HUB) Signal Signal Signal Signal...

  • Page 37: Connection

    Connection • Connection 3 " Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the Monitor 1 Monitor 2 Monitor 3 Monitor 4 product. " Connecting parts may differ depending on the model. •...

  • Page 38: Control Codes

    Control Codes • All communications take place in hexadecimals. The checksum is calculated by adding up all values except the header. If a checksum adds up to be more than 2 digits as shown below (11+FF+01+01=112), the first digit is removed. Viewing control state (Get control command) E.g.
  • Page 39 Power control Volume control • Function • Function A product can be powered on and off using a PC. The volume of a product can be adjusted using a PC. • Viewing power state (Get Power ON / OFF Status) •...
  • Page 40 Input source control • Header Command Data length Ack/Nak r-CMD Val1 • Function Checksum The input source of a product can be changed using a PC. "Input 0xAA 0xFF 0x14 Source" • Viewing input source state (Get Input Source Status) "Input Source": An input source code to be set on a product.
  • Page 41 Screen size control Video Wall Mode Control • Function • Function The screen size of a product can be changed using a PC. Video Wall mode can be activated on a product using a PC. This control is only available on a product whose Video Wall is enabled.
  • Page 42 Safety Lock Video Wall On • Function • Function PC can be used to turn the Safety Lock On function on or off on a product. Turn Video Wall on or off on the product from your computer. This control is available regardless of whether or not the power is turned on. •...
  • Page 43 Video Wall User Control Wall_SNo: Product Number code assigned to the product 10x10 Video Wall Model : ( 1 ~ 100) • Function Turn the Video Wall function on or off on the product from your computer. Set Number Data •...
  • Page 44 Wall_Div: Video Wall Divider code assigned to the product 10x10 Video Wall Model 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x11 0x12 0x13 0x14 0x15 0x16 0x17 0x18 0x19 0x1A 0x1B 0x1C 0x1D 0x1E 0x1F...

  • Page 45: Using Mdc

    "Finish" to run the MDC program immediately. For details on how to use the MDC program, refer to Help after installing the program. The MDC program is available on the website. (http://displaysolutions.samsung.com) The MDC Unified shortcut icon will be created on the desktop after installation.

  • Page 46: Player Feature

    Chapter 05 Player feature Accessible using the HOME button on the remote control. Player Description Select between internal or external memory. HOME → Player → ENTER E Play content, templates and schedules configured on the server. Play a range of content such as channels with schedules assigned, templates or files. •...

  • Page 47: When Content Is Running

    When content is running Available menu Press the TOOLS button on the remote control during content playback to configure settings. Control buttons on the remote control Menu Description You can play, pause, or skip the content on the playlist by pressing buttons on the remote control.

  • Page 48: File Formats Compatible With Player

    File Formats Compatible with Player Sound output restrictions • More than one sound output cannot be used. • Supported file systems include FAT32 and NTFS. • Playback priority: network BGM → local BGM → video file in the main frame selected by the •...
  • Page 49 Video codecs Frame rate Bit rate File Extension Container Video Codec Resolution Audio Codec (fps) (Mbps) *.avi 4096 x 2160: 30 H.264 BP/MP/HP *.mkv 3840 x 2160: 60 4096 x 2160 *.asf HEVC (H.265 - Main, Main10) *.wmv Dolby Digital Motion JPEG 3840 x 2160 *.mp4...
  • Page 50 Other restrictions Audio decoders • Codecs may not function properly if there is a problem with the content. • WMA is supported up to 10 Pro 5.1 channels, M2 profile. • Video content does not play or does not play correctly if there is an error in the content or •...
  • Page 51 Power Point WORD • Compatible document file formats • Compatible document file formats • Compatible document file formats – Extension : ppt, pptx – Extension : pdf – Extension : .doc, .docx – Version : Office 97 ~ Office 2013 –...

  • Page 52: Schedule

    Schedule You can check the schedule imported from a selected storage device. Description HOME → Schedule → ENTER E Select the saved location of the schedule. Schedule Sunday, January 14 08:45 AM Create/Edit/Delete/View schedule of content playback. Internal Memory Schedule your content on a local channel. Send Delete Select to create a...

  • Page 53: Clone Product

    Clone Product Export settings on the product to an external storage device. You can also import settings from an external storage device. This option is useful when assigning the same settings to several products. HOME → Clone Product → ENTER E When a duplicate file is not found on the external storage device MENU Connect the external storage device, then run the...

  • Page 54: Id Settings

    ID Settings Assign an ID to a set. Device ID HOME → ID Settings → ENTER E Set a unique ID number for each product. " Press u/d to select a number, and press E. " Enter the number you want using the number buttons on the remote control. Device ID Auto Set This feature automatically allots an ID number to a device connected via an RS232C cable.

  • Page 55: Video Wall

    Video Wall Customize the layout of multiple displays that are connected to form a video wall. In addition, display part of a whole picture or repeat the same picture on each of the connected multiple displays. To display multiple images, refer to MDC Help or the MagicInfo user guide. Some models may not support the HOME →...

  • Page 56: Screen Position

    Screen Position To rearrange split screens, adjust the number for each product in the matrix using the Screen Position feature. Selecting Screen Position will display the videowall matrix with the numbers assigned to the products that form the videowall. To rearrange products, use the direction buttons on the remote control to move a product to another desired number.

  • Page 57: Network Status

    Network Status Check the current network and Internet connection. HOME → Network Status → ENTER E Network Status " The displayed image may differ depending on the model.

  • Page 58: On/Off Timer

    On/Off Timer " You must set Clock Set before you can use this feature. On Timer HOME → On/Off Timer → ENTER E On Timer so that your product turns on automatically at a time and on a day of your choice. The power is turned on with the specified volume or input source.

  • Page 59: Off Timer

    Off Timer Set the off timer (Off Timer) by making a selection from one of the seven options. (Off Timer 1 Off Timer • Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual. If you select Manual, you can choose the days you want Off Timer to turn off your product.

  • Page 60: Ticker

    Ticker Input text while a video or image is displayed and display the text on the screen. " You must set Clock Set before you can use this feature. • / On: Set whether or not to use Ticker. HOME →...

  • Page 61: Url Launcher

    URL Launcher For details on how to use the URL Launcher feature, contact the dealer the product was purchased from. " This function may not be supported depending on the model. " To use the URL Launcher feature, set Play via URL Launcher in System.

  • Page 62: Url Launcher Settings

    URL Launcher Settings " For details on how to use the URL Launcher feature, contact the dealer the product was purchased from. " This function may not be supported depending on the model. • Install Web App: Enter URL to install the web application. HOME →...

  • Page 63: Screen Adjustment

    Chapter 06 Screen Adjustment Configure the Picture settings (Backlight, Color Tone, etc.). The layout of the Picture menu options may vary depending on the product. Backlight / Brightness / Contrast Your product has several options for adjusting picture quality. " You can adjust and store settings for each external device you have connected to an input on the product. / Sharpness "...

  • Page 64: Color Temperature

    Color Temperature It sets color temperature. The value and temperature increase simultaneously, so the ratio of blue color rises. (Range: 2800K–16000K) " Enabled when Color Tone is set to Off. MENU m → Picture → Color Temperature → ENTER E Picture Color Temperature 10000 K...

  • Page 65: Advanced Settings

    Advanced Settings Configure advanced picture settings to create your preferred picture. Picture Enhancer MENU m → Picture → Advanced Settings → ENTER E Displays enhanced color and sharpness. • Advanced Settings Color Picture Enhancer Adjust the color saturation levels. Color saturation intensifies as the value nears 100. (Range: 0~100) Color Tint (G/R) Tint (G/R)

  • Page 66: White Balance

    White Balance Gamma Adjust the color temperature of the picture so that white objects appear brighter. Adjust the mid-range brightness of the picture. • ST.2084 BT.1886 S Curve 2 Point " Gamma settings HLG, ST.2084, and BT.1886 may change depending on the input video settings.

  • Page 67: Flesh Tone

    Flesh Tone Supported Resolutions for UHD Input Signals Adjust the flesh tone color by increasing or decreasing red levels. Check the supported resolution for UHD input signals. • Resolution: 3840 x 2160p, 4096 x 2160p RGB Only Mode " Even if the UHD signal is input, display outputs as a 1920 x 1080 @ 60 Hz resolution on the actual screen.

  • Page 68: Picture Options

    Picture Options Color Tone Select the color tone that best suits your viewing preferences. MENU m → Picture → Picture Options → ENTER E • Cool Standard Warm1 Warm2 Natural " Settings can be adjusted and stored for each external device connected to an input on the product. Picture Options Digital Clean View Color Tone...

  • Page 69: Local Dimming

    Local Dimming Picture Options Adjust brightness levels of individual on-screen areas for optimum contrast. Color Tone • Standard High Digital Clean View Dynamic Peaking HDMI Black Level Auto Automatically adjust the backlight to provide the best possible screen contrast under the current conditions. Film Mode •...

  • Page 70: Apply Picture Settings

    Apply Picture Settings Apply the picture settings to all external devices connected to the device or to the current source only. • All Sources Current Source MENU m → Picture → Apply Picture Settings → ENTER E Picture Apply Picture Settings All Sources "...

  • Page 71: Picture Size Settings

    Picture Size Settings Choose size and aspect ratio picture displayed on screen. " The Picture Size Settings menu is only enabled in landscape mode. MENU m → Picture → Picture Size Settings → ENTER E Picture Size Different screen adjustment options are displayed depending on the current input source. Picture Size Settings •...

  • Page 72: Reset Picture

    Reset Picture Restore all picture settings to the factory default. MENU m → Picture → Reset Picture → ENTER E Picture Reset Picture " The displayed image may differ depending on the model.

  • Page 73: Onscreen Display

    Chapter 07 OnScreen Display Display Orientation Onscreen Menu Orientation Select whether the onscreen menu should be displayed in landscape or portrait orientation. MENU m → OnScreen Display → Display Orientation → ENTER E • Landscape: Display the menu in landscape mode. •...

  • Page 74: Screen Protection

    Screen Protection Timer You can set the timer for Screen Burn Protection. MENU m → OnScreen Display → Screen Protection → ENTER E Screen Burn Protection feature stops automatically after a specified period of time. Timer Auto Protection Time If the screen displays a still image for a certain period of time you define, the product activates Repeat: Display the image retention-preventive pattern set in Mode at specified time...

  • Page 75: Message Display

    Message Display Source Info Select whether to display the source OSD when the input source changes. MENU m → OnScreen Display → Message Display → ENTER E • No Signal Message Message Display Select whether to display the no-signal OSD when no signal is detected. Source Info The message No Cable Connected...

  • Page 76: Language

    Language Set the menu language. " A change to the language setting will only be applied to the onscreen menu display. It will not be applied to other functions on your PC. MENU m → OnScreen Display → Language → ENTER E OnScreen Display Language English...

  • Page 77: Network Status

    Chapter 08 Network Network Status Open Network Settings MENU m → Network → Network Status → ENTER E MENU m → Network → Open Network Settings → ENTER E You can check the current network and Internet status. Configure network settings to connect to an available network.

  • Page 78: Network Settings (Wired)

    Network Settings (Wired) • Depending on how your network is configured, you may be able to attach your product to your LAN by connecting the LAN port on the back of your product directly to a network wall outlet using a LAN cable. See the diagram below.
  • Page 79 Set the network connection to use Internet services such as perform software upgrades. Automatic Open Network Settings (Wired) Connect to the network using a LAN cable. Make sure a LAN cable is connected first. How to set up automatically Select Open Network Settings.
  • Page 80 Manual Open Network Settings (Wired) How to set up manually Select Open Network Settings. The Open Network Settings session starts. Offices may use static IP addresses. The network test screen appears and the verification process starts. Press Cancel. The If this is the case, ask the network administrator for the Address, Subnet Mask,...

  • Page 81: Server Network Settings

    7001, check with your server administrator to find the correct port number and then change the port number.) " For the MagicInfo Server user guide, visit the following website: http://displaysolutions. samsung.com → Support → Resources → MagicInfo Web Manual. Device Name MagicInfo Mode MENU m →...

  • Page 82: System

    Chapter 09 System Accessibility Voice Guide Settings Voice Guide MENU m → System → Accessibility → ENTER E Switch Voice Guide on or off. The language used for Voice Guide will be the same as the current menu language. System •...

  • Page 83: High Contrast

    High Contrast Accessibility Set the background and font to high-contrast colors in Menu. Menu transparencies become opaque when the Voice Guide Settings option is selected. • High Contrast Enlarge Enlarge Enlarge the size of the Menu area. • " The displayed image may differ depending on the model. Start Setup Go through the initial setup steps like you did the first time you used this product.

  • Page 84: Time

    Time You can configure Clock Set or DST. Configure various time-related settings. Clock Set MENU m → System → Time → ENTER E Select Clock Set. Select Date or Time, and then press E. Use the number buttons to enter numbers or press the up and down arrow buttons. Use the left and right arrow Time buttons to move from one entry field to the next.

  • Page 85: Auto Source Switching

    Auto Source Switching Auto Source Switching Switch to preset source or another source when the main source device gets disconnected. MENU m → System → Auto Source Switching → ENTER E Primary Source Recovery Auto Source Switching Select whether to restore the selected primary input source when a primary input source is activated. "...

  • Page 86: Power Control

    Power Control Auto Power On This feature automatically turns on the product as soon as it is plugged in. Pressing the power button is not needed. MENU m → System → Power Control → ENTER E • Max. Power Saving Power Control Conserve power by turning off PC monitor when PC is not used for certain time.

  • Page 87: Remote Configuration

    Remote Configuration Power Control This feature keeps the network power on when the product turns off. Auto Power On • Max. Power Saving Power Button Standby Control The power button on the remote control can be set to turn on the power or turn on or off the power. Remote Configuration •...

  • Page 88: Eco Solution

    Eco Solution Brightness Limit Turn the Brightness Limit on or off. If you select On, the display won't have the maximum brightness, but you will save energy. MENU m → System → Eco Solution → ENTER E • Eco Solution Power Saving Mode Brightness Limit Reduce the power consumption by adjusting the screen brightness.

  • Page 89: Screen Lamp Schedule

    Screen Lamp Schedule Eco Solution Brightness Limit Screen Lamp Schedule Power Saving Mode Enable or disable the lamp schedule. • Eco Sensor Schedule1, Schedule2 Minimum Backlight Screen Lamp Schedule Time No Signal Power Off 15 minutes The panel brightness will change to the brightness set in Lamp at a specified time.

  • Page 90: Fan Settings

    Fan Settings It sets items related to the speed and temperature of the fan in each set. Fan Control MENU m → System → Fan Settings → ENTER E Selects auto or manual for the fan speed settings. • Auto Manual Fan Settings Fan Speed Setting...

  • Page 91: Play Via

    Play via Select the appropriate Play via mode depending on the environment where you are using the product. The home screen may be different depending on the setting. • MagicInfo URL Launcher MENU m → System → Play via → ENTER E System Play via MagicInfo...

  • Page 92: Security

    Security Safety Lock On " Enter your 4 digit PIN number. The default PIN number is "0-0-0-0". If you want to change the PIN number, use the Change PIN function. MENU m → System → Security → ENTER E " Change the PIN to keep your device secure. Turn Safety Lock On on or off.

  • Page 93: Usb Auto Play Lock

    Premium application and published to the USB device you are using. The MagicInfo Premium application program is available on the website. (http://displaysolutions. Secured Protocol samsung.com) " When published to a USB device, your Published Content is saved to Contents and Secure the protocol between this device and other devices.

  • Page 94: General

    Game Mode Samsung product remote control. The Anynet+ system can be used only with Samsung devices that have the Anynet+ feature. To be sure your Samsung device has this feature, check if there is an Anynet+ logo on it. Empty Storage •...
  • Page 95 Troubleshooting for Anynet+ Problem Possible Solution • Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. • Check if the Anynet+ device power cord is properly connected. • Check the Anynet+ device’s Video/Audio/HDMI cable connections. •...

  • Page 96: Hdmi Hot Plug

    " The displayed image may differ depending on the model. " The file name of the custom logo you want to download must be saved as “samsung” in all small letters. " When there are multiple numbers of external USB connections, the product will attempt to download the custom logo from the last device that has been connected to the product.

  • Page 97: Game Mode

    Game Mode General When connecting to a game console such as PlayStation™ or Xbox™, you can enjoy a more realistic gaming Smart Security experience by selecting game mode. • Anynet+ (HDMI-CEC) " If you connect other external devices while Game Mode is on, the screen may not be in good condition.

  • Page 98: Software Update

    Software Update menu lets you upgrade your product software to the latest version. You can view the address of the Samsung website, the call center phone number, your product's model number, software version, Open Source License and other information. " Be careful not to turn off the power until the upgrade is complete. The product will turn off and on automatically after completing the software upgrade.

  • Page 99: Troubleshooting Guide

    Chapter 11 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center Testing the Product " Follow the instruction on the right to test your product before Check if your product is operating normally by using the product test function. requesting for service. If the problem persists, contact Samsung If the screen remains blank while the power indicator blinks even when the product is correctly connected to a PC, perform product testing.

  • Page 100: Check The Followings

    Check the followings. Installation issue (PC mode) The screen keeps switching on and off. Check that the cable between the product and the PC is connected correctly. The blank spaces found on the screen have nothing to do with the product. Blank spaces on the screen are caused by the PC or graphics card.
  • Page 101 Screen issue The screen appears unstable and shaky. Check that the resolution and frequency of the PC and graphics card are set within a range compatible with the product. Then, change the screen settings if required by referring to 'Preset There are shadows or ghost images left on the screen.
  • Page 102 Check the cable connections. I see red, green, and blue. This issue may happen when the panel of the product is defective. Contact a Samsung Service Center to resolve the issue. The screen may freeze when a resolution other than the recommended resolution is used or The display looks unstable and then freezes.
  • Page 103 Sound issue (For models with built-in speakers) If an HDMI cable or a DP cable is connected, check the audio output settings on the PC. Go to Sound and change Sound Output to Internal. If a source device is used •...
  • Page 104 Source device issue A beeping sound is heard when my PC is booting. If a beeping sound is heard when your PC is booting, have your PC serviced. Touch function issues Check whether the TOUCH OUT port on the product is connected to a USB port on the PC using Touching does not work when PC connection is used.
  • Page 105 Other issue Displayed picture colors may not look normal. Video or sound may not be available. This can occur if a source device that only supports an older version of the HDMI standard is connected to the product. There is no sound in HDMI mode. If these issues occur, connect an audio cable along with the HDMI cable.

  • Page 106: Specifications

    Chapter 12 Specifications General Model Name OM55N-S OM55N-DS " Horizontal Frequency The time required to scan a single Size 55 CLASS (54.6 inches / 138.7 cm) line from the left to the right side Panel of the screen is called a horizontal Display area 1209.6 mm (H) x 680.4 mm (V)
  • Page 107 This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution specified for your product. • For detailed device specifications, visit the Samsung website.

  • Page 108: Preset Timing Modes

    Preset Timing Modes Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity Resolution (kHz) (Hz) (MHz) (H/V) VESA, 1280 x 720 45.000 60.000 74.250 The screen will automatically be adjusted if a signal that belongs to the following standard signal modes is transmitted from your PC. If the signal transmitted from the PC does not belong VESA, 1280 x 800 49.702 59.810...

  • Page 109: Appendix

    External impact or drop. " When the service is requested, in spite of in warranty, we may charge you for a visit from a • Use of supplies or separately sold product unspecified by Samsung. service technician in the following cases. •...

  • Page 110: Prevention Of Afterimage Burn-In

    20:30 20:30 Such a voltage difference between electrodes increases with time and makes the liquid crystals SAMSUNG SAMSUNG thinner. When this occurs, a previous image can remain on the screen when the pattern changes. 21:10...

  • Page 111: License

    In the case of using open source software, Open Source Licences are available on the DEEMED ACCEPTANCE OF THE LIMITED AUTHORITY TO USE AS NOTED ABOVE. product menu. For information on the Open Source Licence Notice, contact Samsung Open Source (http:// opensource.samsung.com)

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