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PREFACE
DUET. We wish you many miles of continued
Thank you for selecting a
Hero MotoCorp
riding pleasure in the years ahead.
We at
are committed to demonstrate excellence in our environment
Hero MotoCorp,
performance on a continual basis, as an intrinsic element of our corporate philosophy. To
achieve this we commit ourselves to continue product innovations to improve environment
compatibility, comply with all applicable legislation including environment legislation and
strengthen the green supply chain.
Your vehicle is conforming to latest (Bharat stage-IV norms) regulation for emission, safety &
noise levels. We are also using non asbestos brake shoes/pads and engine gaskets which are
environment friendly in nature.
This vehicle is fitted with a lighting feature known as "Automatic Headlamp ON". The feature
is mandated for all 2 Wheelers by Ministry of Road Transport & Highways (Government of
India) vide notification GSR 188 (E) dated 22nd February 2016. This feature helps in
conspicuity for improving rider safety. The headlamp of this vehicle will always be lit ON when
the engine gets ON.
This booklet is your guide to the basic operation and maintenance of your new
DUET. Please take time to read it carefully. As with any fine machine,
Hero MotoCorp
proper care and maintenance are essential for trouble-free operation and optimum
performance.
Your Authorised
dealer will be glad to provide further information or
Hero MotoCorp
assistance and is equipped to handle your future service needs.
Let us make this world a safer, healthier and more environment friendly place.

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Table of Contents
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Do you have a question about the DUET and is the answer not in the manual?

Questions and answers

Kannan
May 14, 2025

Duet vehicle ingination system fully shutdown But battery is new one

1 comments:
Mr. Anderson
May 21, 2025

Possible causes for the HERO DUET vehicle ignition system to fully shut down despite having a new battery include:

1. Faulty ignition switch or wiring.
2. Blown fuse or electrical short.
3. Malfunctioning key mechanism.
4. Issues with the immobilizer or security system.
5. Loose or corroded battery terminals.
6. Faulty starter relay or motor.

These issues can prevent power from reaching the ignition system even with a new battery.

This answer is automatically generated

Lakshmi
July 4, 2025

Hi,my hero duet is staring perfectly but not moving while raise exilator to move engine going off

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Summary of Contents for HERO DUET

  • Page 1 ON. This booklet is your guide to the basic operation and maintenance of your new DUET. Please take time to read it carefully. As with any fine machine, Hero MotoCorp proper care and maintenance are essential for trouble-free operation and optimum performance.
  • Page 2 Hero MotoCorp Ltd. ACCESSORIES SHOWN MAY NOT BE THE PART OF STANDARD FITMENT. IT IS OUR ENDEAVOUR TO CONSTANTLY IMPROVE OUR PRODUCTS. THIS COULD LEAD TO CHANGE IN PRODUCT SPECIFICATIONS WITHOUT NOTICE. Hero ‘DUET’ COMPLIES WITH THE LATEST EMISSION NORMS. MotoCorp Ltd...
  • Page 3: Table Of Contents

    Pillion footrest Air suction valve • • BODY PARTS REMOVAL BASIC TROUBLESHOOTING Center compartment ROAD SIGNS • Center cover/Body cover WARRANTY DETAILS • Front center cover/Front cover HERO GENUINE PARTS • Rear view mirror ZONAL/REGIONAL/AREA OFFICES • Headlamp case/Headlamp focus •...
  • Page 4: Vehicle Identification

    JF33AC ##### Engine Year of Month of Assembly Plant Serial Number Description Manufacturing Manufacturing Model: DUET Engine Variants Telescopic suspension system/Integrated braking (VX) JFN02 JF33AC Bottom link suspension type/Integrated braking (LX) JFN02 JF33AC VIN and Engine No. may be required: 1.
  • Page 5: Vehicle Specification

    VEHICLE SPECIFICATION ITEM SPECIFICATIONS Dimensions Overall length 1830 mm Overall width 726 mm Overall height 1139 mm VX Model 1245 mm Wheelbase LX Model 1241 mm Saddle height 770 mm Ground clearance 155 mm Weight 116 kg VX Model Kerb weight 115 kg LX Model Capacities...
  • Page 6 VEHICLE SPECIFICATION ITEM SPECIFICATIONS Caster angle 27.5° 90/100x10-53 J (Tubeless tyre) Front Tyre size 90/100x10-53 J (Tubeless tyre) Rear Internal expanding shoe type (Dia. 130 mm) Front/Rear brake Drum type (Integrated braking) Transmission Primary reduction Variomatic drive, (2.53-0.8) 50/20x49/13 (9.423) Final reduction Clutch system Dry, Automatic Centrifugal Clutch...
  • Page 7: Vehicle Safety

    Hero MotoCorp vehicle. See (page 7 & 8) for more details. vehicle's size and weight.
  • Page 8: Protective Apparel

    If you are involved in a crash WARNING Personal safety is your first priority. If you or Not wearing a helmet increases the chance • anyone else has been injured, take time to of serious injury or death in a crash. assess the severity of the injuries and whether Be sure you and your pillion always wear a •...
  • Page 9 PROTECTIVE APPAREL Always wear HELMET Wear a face shield or goggles Wear bright or reflective clothing Wear gloves Shoes should be close fitting, low heels and offer ankle protection...
  • Page 10: Load Limits And Guidelines

    However exceeding the weight limit or carrying an unbalanced load can seriously affect your vehicle's handling, braking and stability. Non accessories, Hero MotoCorp modifications, and poor maintenance can reduce your safety margin. The following pages give more specific information on loading, accessories and modifications.
  • Page 11 Accessories We strongly recommend that you use only genuine accessories that Hero MotoCorp have been specifically designed and tested for your vehicle. cannot test all Hero MotoCorp other accessories, you must be personally...
  • Page 12: Tips For Healthy Environment

    Hero MotoCorp incompatible spares and accessories can upset or deteriorate your vehicle’s running condition. Genuine engine oil: Hero 4T Plus SAE 10W 30 SL Grade (JASO MB) engine oil • recommended by and make sure you change it every 6000 km (with Hero MotoCorp top up every 3000 km) to keep the engine fit and environment healthy.
  • Page 13 VEHICLE VIEWS TOP VIEW (1) Choke knob (2) Horn switch (3) Integrated brake lever (4) Turn signal switch (5) Parking lever (6) Rear view mirror (7) Dimmer/Passing switch (8) Hi-beam indicator (9) Side stand indicator (10) Turn signal indicator *Accessories and features shown may not be part of standard fitment.
  • Page 14: Vehicle Views

    VEHICLE VIEWS LEFT SIDE VIEW (1) Side stand switch** (5) Kick starter pedal (10) Seat (Optional) (6) Women pillion step**(Optional) (11) Boot lamp* (2) Side stand** (Optional) (7) Rear turn signal lamp (12) Rear Luggage hook* (3) Main stand (8) Tail/Stop lamp (13) Headlamp (4) Pillion step (9) Rear grip...
  • Page 15 VEHICLE VIEWS RIGHT SIDE VIEW (1) Exhaust muffler (5) Position lamp (8) USB charger* (inside) (2) Oil level dipstick (6) Front turn signal lamp (9) Center compartment (inside) (3) Pillion step (7) Front Luggage hook (10) Rear reflex reflector (4) Front inner box** (Optional) *Optional in LX Model **Optional in VX &...
  • Page 16: Instruments And Indicators

    PART FUNCTIONS Instruments and Indicators (VX model) The indicators are in the speedometer panel above the headlamp. The functions are as below. Description Sl. No. Function Side stand indicator Light glows when the vehicle is parked on the side stand. Turn signal indicator (L) Flashes when left turn signal switch is operated.
  • Page 17 Instruments and Indicators (LX model) The indicators are in the speedometer panel above the headlamp. The functions are as below. Description Sl. No. Function Turn signal indicator (L) Flashes when left turn signal switch is operated. Odometer Shows accumulated mileage. Speedometer Indicates riding speed.
  • Page 18: Odometer/Tripmeter/Fuel Gauge

    Fuel gauge (LX model) The odometer (1) shows accumulated When the fuel gauge (1) needle enters the red distance traveled. band (2), fuel will be low and you should refill The tripmeter (2) shows distance traveled the tank as soon as possible. The amount of since trip meter was reset last time.
  • Page 19: Keys

    “ON” thereafter. • • The service reminder can be reset at an Authorised workshop. Keys Hero MotoCorp This vehicle has two keys and a key number plate. (1) Service reminder (1) Keys (2) Key number plate NOTE You will need the key number if you ever have to replace a key.
  • Page 20: Brakes (Integrated Braking)

    MAJOR COMPONENTS The distance, the front brake lever (1) and (Information you need to operate this integrated brake lever (2) moves before each vehicle) brake starts to engage is called free play (3). Brakes (Integrated braking) Measured at the tip of brake levers, free play Brakes are items of personal safety and should should be maintained at 10-20 mm.
  • Page 21 Turn the first adjuster nut (5) till you cannot Push the integrated brake arm (4) by hand Ÿ Ÿ turn it by hand. in the direction as shown. Check the free play of right lever. Turn the second adjuster nut (6) until a gap Ÿ...
  • Page 22: Fuel

    Make sure the cut-out on the adjusting nut (1) is seated on the brake joint pin (2) after making final freeplay adjustment. If proper adjustment cannot be obtained by this method, visit your Authorised Hero (1) Fuel filler cap (2) Ignition Key workshop. MotoCorp...
  • Page 23 If the same still persists, If you notice any undesirable operating consult your Authorised • Hero MotoCorp workshop. Failure to do so is considered symptoms while using the petrol that misuse, and damage caused by misuse is not...
  • Page 24: Tyres (Tubeless)

    Air pressure CAUTION Keeping your tyres properly inflated provides When the fuel level indicator displays the last the best combination of handling, tread life segment in the fuel gauge, the fuel quantity in and riding comfort. Generally, under-inflated the fuel tank is low. Please fill petrol once the tyres wear unevenly, adversely affect handling fuel level indicator reaches the last segment.
  • Page 25 Cuts, splits or cracks in the tyre. Replace the CAUTION Ÿ tyre if you can see fabric or cord. Over inflation/Under inflation will affect the Excessive tread wear. Ÿ performance. Carefully inspect the tyres for any damage, Ÿ (1) Air pressure gauge if the vehicle hits a pothole or hard object.
  • Page 26 For repair and replacement of tyre it is advised safely carry as much load as with a new tyre. to visit your Authorised Hero MotoCorp If you decide to have a tyre replace be sure the workshop. wheel is balanced before you ride.
  • Page 27: Essential Individual Components

    ESSENTIAL INDIVIDUAL COMPONENTS Ignition switch The ignition switch (1) is on the right side below the steering. “FUEL OPEN” Position “ON” ( ) Position (1) Ignition switch “OFF” ( ) (2) Ignition key Position/Lock Open (3) Steering lock position (4) Seat open “SEAT OPEN”...
  • Page 28: Handlebar Switches Control

    HANDLEBAR SWITCHES CONTROL 3. Horn switch ( Right handlebar controls Press the switch to operate the horn. 1. Starter switch ( ) The starter switch (2) is next to the throttle grip. When the starter switch is pressed, the starter motor cranks the engine.
  • Page 29: Fuel Filler Cap/Lock/Seat Lock/Helmet Holder

    To lift the seat, insert the key (2) and turn it CAUTION anti-clockwise to unlock the seat. The seat Do not try to turn the key to "LOCK" position will release from its atch. while riding the vehicle, which may lead to loss To lock the seat, push down until it locks.
  • Page 30: Center/Document/First Aid Kit Compartment

    WARNING Riding with a helmet attached to the holder Ÿ can interfere with the objects and could cause a loss of control/crash in which you can be seriously hurt. Use the helmet holder only while parked. Do Ÿ not ride with a helmet secured by the holder. NOTE Place the helmet inside the luggage compartment if you wish to carry along with...
  • Page 31: Boot Lamp/Boot Lamp Switch

    Use of non standard cable may cause damage kept inside the center compartment should be to the mobile phones. will Hero MotoCorp removed to prevent consequential damage. not be responsible for damages caused due to Boot lamp (Optional in LX model) use of non standard USB cable.
  • Page 32: Luggage Hook

    carry the luggage. NOTE Do not apply any soap solution, oil or grease Ÿ inside the mobile charging port. Any personal belongings have to be removed Ÿ before water washing to avoid damage. Always keep the USB port cap closed after Ÿ...
  • Page 33: Front Inner Box/Side Stand Indicator

    When the side stand is up, the side stand Ÿ indicator (1) should not glow. If the side stand indicator (1) does not Ÿ operate as described in above steps, please visit your Authorised (1) Side stand indicator Hero MotoCorp workshop.
  • Page 34: Body Parts Removal

    BODY PARTS REMOVAL CAUTION Center compartment (Removal) Ensure that adequate care should be taken Open the seat (page 26). Ÿ while cleaning the side stand switch. Remove the bolts (1) from the center Ÿ Pillion footrest compartment. (1) Bolts (1) Left footrest Slightly lift up the center compartment Ÿ...
  • Page 35: Center Cover/Body Cover

    Remove the center compartment (4). Ÿ Installation Installation can be done in the reverse order of removal. NOTE Park the vehicle on its main stand when servicing the vehicle with the center compartment removed. Center cover (Removal) Remove screws 4nos. from the center cover. (1) Bolt (2) Bolts Remove the rear grip bolts (2).
  • Page 36 Disconnect the tail/stop lamp connector Remove the screws (3). Ÿ Ÿ (6). Remove the allen bolts (4) from the fuel lid Ÿ cover. (6) Tail/stop lamp connector (4) Fuel lid cover allen bolts Pull the body cover (7) by lifting it from the Ÿ...
  • Page 37: Front Center Cover

    Front Center Cover (Removal) Remove the two screws (1) on the inner Ÿ cover side. (3) Grommets Installation: Installation is in the reverse order of removal. (1) Screws Front Cover (Removal) Remove the screw (2) near the front Remove the front center cover. Ÿ...
  • Page 38: Rear View Mirror

    Rear view mirror (Black variant for LX model) (2) Screws Remove mounting bolts (3) and screws/ Ÿ washers(4). (1) Dust cover (2) Lock nut (3) Rear view mirror Removal Slide the dust cover up (1). Ÿ Loosen the lock nut (2) until it will no Ÿ...
  • Page 39: Headlamp Case/Headlamp Focus

    Headlamp case (Removal) Remove the rear view mirror. Ÿ Remove screw (1). Ÿ (5) Headlamp connector (6) Position lamp connector Installation Installation can be done in the reverse order of (1) Screw (2) Headlamp case (3) Tabs removal. Remove the screws (4). Ÿ...
  • Page 40: Pre-Ride Inspection

    (page care of it or have it corrected by your 66). Authorised workshop. Hero MotoCorp Side stand indicator-Make sure that the Ÿ WARNING side stand is up. If it is in down position the side stand indicator (page 30) will glow on Improper maintenance or failing to correct a Ÿ...
  • Page 41: Starting The Engine

    Enter your name, address, and phone Even with the door open, run the engine only Ÿ number in this Owner's Manual and keep it long enough to move your vehicle out of the in your vehicle at all times. Many times garage.
  • Page 42 Use starter switch: NOTE Ÿ With the throttle closed, press the starter The vehicle is equipped with bystarter system. switch. Do not accelerate while starting the engine by Use kick starter: using an electric starter or kick starter. Ÿ With the throttle closed, operate the kick Turn the ignition switch (3) to "ON".
  • Page 43 Make sure the throttle is closed and Unlock the integrated brake by further Ÿ Ÿ the integrated brake is locked before pressing the integrated brake lever (1) so as to release the parking lever (2) from the moving the vehicle off the main stand. lock.
  • Page 44 When slowing down the vehicle, Ÿ coordination of the throttle (3), front (4) and integrated brake (5) is most important. Since the vehicle is equipped with an integrated braking, by pressing the brake lever provided on the left side of the handlebar would ensure both front and rear brakes applied simultaneously.
  • Page 45 When approaching a corner or turn, After completing the turn, open the Ÿ Ÿ close the throttle (3) fully, and slow down throttle gradually to accelerate the the vehicle by applying integrated brake vehicle. (6). CLOSE (3) Throttle (5) Front brake (6) Integrated brake...
  • Page 46 When descending a steep gradient, Avoid continuous use of the brakes, which Ÿ may result in overheating and reduction of close throttle (3) fully and apply integrated braking efficiency. brake (4) to slow down the vehicle. CLOSE (3) Throttle (4) Integrated brake...
  • Page 47: Parking

    When riding on wet or loose surfaces, be HOW TO USE MAIN STAND Ÿ cautious. When riding in wet or rainy conditions or on loose surfaces, the ability to manoeuvre and stop will be reduced. For your safety: Exercise extreme caution when braking, Ÿ...
  • Page 48: Cleaning Of Vehicle

    Some roadside repairs, minor adjustments CLEANING OF VEHICLE and parts replacement can be performed Clean your vehicle regularly to protect the with the tools available in the kit. surface finishes and inspect for damage, wear and oil leakage. Tool bag-1 No. Ÿ...
  • Page 49 NOTE TEST BRAKES Take care to keep brake fluid or chemical Ÿ solvents off the vehicle. They will damage the plastic and painted surfaces. The inside of the headlamp lens may be Ÿ clouded immediately after washing the vehicle. Moisture condensation inside the headlamp lens will disappear gradually by lighting the headlamp in high beam.
  • Page 50: Maintenance

    Only you can decide the Maintenance Schedule. Consult your whether or not you should perform a given Authorised workshop for Hero MotoCorp task. recommendations applicable to your individual needs and use. WARNING If your vehicle overturns or is involved in a...
  • Page 51: Safety Precautions

    This will help eliminate several To ensure best quality and reliability, it is potential hazards: recommended to use Hero MotoCorp Carbon monoxide poisoning from genuine parts for repair and replacement. Ÿ engine exhaust. Be sure there is adequate ventilation whenever you start the engine.
  • Page 52: Maintenance Schedule

    Hero by properly trained and equipped technicians. Your Authorised workshop MotoCorp Hero MotoCorp meets all of these requirements. Ensure that each paid service is availed within 90 days or 3000 km from the date of previous service, whichever is earlier.
  • Page 53 Maintenance schedule Dear Customer, We would strongly recommend the following schedule, to keep your vehicle in perfect running condition and healthy environment. Vehicle subjected to severe use or ridden in dusty area will require more frequent servicing. WHICHEVER DURING FREE SERVICE PERIOD COMES FIRST AFTER FREE SERVICE ONCE IN EVERY...
  • Page 54 WHICHEVER DURING FREE SERVICE PERIOD COMES FIRST AFTER FREE SERVICE ONCE IN EVERY SERVICE ITEMS Next Next Next Next 1st 60 DAYS 500- 3000- 6000- 9000- 12000- KM NOTE-1 3000 6000 9000 12000 15000 3500 6500 9500 12500 Brake Shoe Wear Note-10 Pivot Arm Parking Lock Operation...
  • Page 55: Air Cleaner Element

    AIR CLEANER ELEMENT Remove the air cleaner assembly (3) from • housing (4). Refer to the safety precautions (page 48). Inspect the air cleaner element for any dust • The air cleaner element is of viscous type, it or dirt accumulation. should be replaced at regular intervals (pages Replace the air cleaner element, if found 49).
  • Page 56: Throttle Operation

    Free Play Adjustment Install the air cleaner cover. • Install the body cover (page 33). Slide the grommet (2), loosen the lock nut • (3) and turn the adjuster (4). NOTE Replace air cleaner element once in every • 15000 km or early replacement may be required when riding in dusty areas.
  • Page 57: Drain Tube/Engine Oil

    (1) Drain tube (2) Air cleaner assembly (1) Air cleaner element housing cover (2) Screw Engine oil Use hero genuine engine oil or recommended grade oil. BRAND : Hero 4T plus GRADE : SAE 10W 30 SL Grade (JASO MB).
  • Page 58: Engine Oil Replacement/Oil Strainer Cleaning

    Stop the engine and park the vehicle Remove the oil level dipstick. • • on the main stand on a level surface. Place an oil drain pan under the crankcase • After a few minutes, remove the oil level and remove the oil drain bolt (1). •...
  • Page 59: Final Drive Oil Replacement

    • mechanical skill. It is suggested to get it replaced of oil: by authorised workshop. Hero MotoCorp At draining: 0.70 litre Park the vehicle on its main stand. • At engine disassembly: 0.80 litre Start the engine and let it idle for 3-5 minutes.
  • Page 60: Spark Plug

    Remove the oil level check bolt (1). • Remove the drain bolt (2), slowly turn the • rear wheel and drain the oil. After the oil is completely drained, install the • oil drain bolt with a new sealing washer. Fill the transmission case with •...
  • Page 61 Idle speed full application of the brake, the brake shoes Refer to the safety precautions (page 48). must be replaced. Visit your Authorised Hero The engine must be at normal operating workshop for this service. MotoCorp temperature for accurate idle speed Integrated brake adjustment.
  • Page 62: Battery

    This symbol on the battery means the old battery must be returned to your Authorised workshop Hero MotoCorp as it must be treated as recyclable material. Battery is a Maintenance-Free (sealed) type • and can be permanently damaged if the sealing strip is removed.
  • Page 63 Battery storage If in case your vehicle is not used for more • then a month remove the battery, fully charge and store in a cool and dry place. If the battery is expected to be stored for • more then two months, ensure to fully charge the battery once in a month.
  • Page 64: Fuse Replacement/Suspension

    Leave the blown fuse in that circuit and have (1) Fuse box (2) Main fuse:10A your vehicle checked by your Authorised (3) Spare fuse:10A workshop. Hero MotoCorp Suspension Inspection GOOD FUSE BLOWN FUSE Check the front forks by locking the front •...
  • Page 65: Bulb Replacement

    Front Rear (1) Headlamp connector (2) Dust cover Bulb replacement Refer to the Safety Precautions (page 48). Loosen the screw and release the clip (3) • from its position. The bulb becomes very hot while the lamp is Remove the headlamp bulb (4) without “ON”, and remains hot for a while after it is •...
  • Page 66 Tail/Stop lamp bulb Install a new tail/stop lamp bulb (5) in the • reverse order of removal. Remove the tail/stop lamp lens from • Install the tail/stop lamp lens and screws. the body cover by removing the cap plugs • Install the cap plugs with the rubber tip (4) (1) and the upper screws (2).
  • Page 67: Removing Road Salt

    This worsens the effect of the salt. STORAGE GUIDE Extended storage, such as for winter, requires that you take certain steps to reduce the effects of deterioration from non use of the vehicle. In addition, necessary repairs should be made before storing the vehicle, otherwise these repairs may be forgotten by the time the vehicle is removed from storage.
  • Page 68: Removal From Storage/Catalytic Converter

    Drain any excess aerosol rust inhibiting oil from the spark plug. • from the fuel tank. Fill the fuel tank with Remove the spark plug from the e n g i n e • fresh petrol. and store it in a safe place. Do not Perform all Pre-ride Inspection checks connect the spark plug to the noise •...
  • Page 69 Air suction valve (1) Air Suction Valve Further to meet emission standards this vehicle is provided with the air suction valve. Air Suction Valve (1) supplies fresh air from the air filter to the exhaust manifold to convert carbon monoxide to carbon dioxide. This reduces the CO% in the vehicle's exhaust.
  • Page 70: Basic Troubleshooting

    A. Fuel System Check fuel in fuel tank Refill No fuel Rectify Check fuel lines Leakage/air lock Consult Authorised Workshop Hero MotoCorp B. Electric Starter Not Working Replace fuse (ref. Page 61) Check fuse Fused Consult Authorised Workshop Inspect battery Refill...
  • Page 71 Readjust free play of rear brake lever Improper Adjustment Check tyre inflation pressure Correct tyre pressure Under inflated Consult Authorised Workshop Hero MotoCorp 4. ELECTRICAL SYSTEM Feeble horn sound or no light Replace fuse Check fuse Fused Consult Authorised Workshop...
  • Page 72: Road Signs

    ROAD SIGNS Mandatory signs: These road signs inform drivers/riders of the traffic rules that apply on a certain stretch of road, thereby instructing them on how to drive/ride. Mandatory signs are distinguished by the bright red circle with black and blue markings. It is imperative that all riders follow these signs as they help avoid accidents.
  • Page 73 ROAD SIGNS Cautionary signs: These signs inform the driver/rider of the road conditions ahead. Cautionary signs therefore serve as a warning. They are usually in a red triangle with black pictures on a white background. Illustrations, diagrams and symbols are used to forewarn about dangers ahead.
  • Page 74 Hero MotoCorp Ltd. WARRANTY Scope of warranty DUET (hereinafter called ‘ ’ ) warrants its vehicles, Hero MotoCorp Ltd. Hero MotoCorp assembled/manufactured in its Plants and sold through its channel partners, to be free from any defect both in material and workmanship, under normal use and conditions, subject to the following terms &...
  • Page 75 Hero MotoCorp Ltd. LIMITATIONS OF WARRANTY The warranty shall not apply— If all free services/paid services/oil top-ups are not availed as per the recommended schedule at authorized Hero MotoCorp's workshop. (2) If any other engine oil which is non compatible with product is used other than SAE 10W30 SL Grade (JASO MB).
  • Page 76 Hero MotoCorp Ltd. BATTERY WARRANTY PERIOD 1. 18 months from date of sale of vehicle or 20000 km. or 2. 21 months from the date of charging (whichever is earlier). 3. 3 months idle period is allowed from the date of charging to date of sale on vehicle.
  • Page 77 Hero MotoCorp Ltd. EMISSION WARRANTY Scope of warranty Warrants all its vehicles, assembled/manufactured at its various Plants and sold through its Authorised dealers, to Hero MotoCorp Ltd. comply with emission standards as specified in S.No. 5 of table in item(i) of sub rule (2) of Rule 115 of Central Motor Vehicles Rules, 1989, which stipulates that "Idle CO (Carbon monoxide) emission limit for all two wheeled petrol driven vehicles shall not exceed 3.0...
  • Page 78 WHAT ARE THE BENEFITS OF Hero MotoCorp GENUINE SPARE PARTS ? Assures long life • Ensures economy for a long time • Safety of vehicle and rider • Peace of mind • Value for money • Assured quality • CONSEQUENTIAL DAMAGES ON USING NON-GENUINE PARTS Poor performance •...
  • Page 79: Zonal/Regional/Area Offices

    Hero MotoCorp Ltd., 3rd Floor, Tower-A, DLF Centre Court, Sector-42, Golf Course Road, DLF Phase 5, Gurgaon -122002, Haryana, India. Tel: 0124-4754800, E-mail: delhi@heromotocorp.com Hero MotoCorp Ltd., 602, 6th Floor, Office Tower-1, Plot No BW58, Logix City Center, Sector-32, Noida – 201301. Tel: 0120-4631000, E-mail: noida@heromotocorp.com Hero MotoCorp Ltd., S.C.O-367-368, First Floor, Sector-34A, Chandigarh-160022, India.
  • Page 80 ZONAL/REGIONAL/AREA OFFICES NORTH ZONE Hero MotoCorp Ltd., Summit Building (10th Floor) Plot No TCG 3/3 Vibhuti Khand, Gomti Nagar Lucknow – 226010, India. Tel: 0522-4006594, E-mail: lucknow@heromotocorp.com Hero MotoCorp Ltd., C-19/134-B ,Third Floor I .P Grand, Lallapura, Sigra , Varanasi, Uttar Pradesh - 221010, India.

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