Warranty Policy - Sanden EcoPlus GAUS-300FQS Owner's Manual

It is very important that the easing mechanism is operated slowly. The TPR has an auxiliary relief
device fitted to the side of the valve body if the TPR is operated suddenly this will open and discharge
water from drain line.
Warning: Stand clear of the drain line's point of discharge water discharged from the drain line will be
hot. As water is heated it expands by approximately 1/50 of its volume. This expansion causes the
pressure in the water heater to rise. To control the pressure in the water heater the Expansion Control
Valve will open and relieve a small amount of water during heating, this is normal operation.
If dripping is seen from the TPR drain it indicates that there may be a problem with the operation of the
ECV;contact the Rheem Service department.
Once heating is complete there should be no sign of dripping from either of the relief valve drains.
Continuous leakage of water from the relief valve may indicate a problem with the water heater or
valves; contact the Rheem Service department.
Warning: Never block or obstruct drain lines from the water heater. Doing so will prevent the correct
operation of the TPR or ECV and cause a hazard.
Warranty Conditions
1. The EcoPlus Hot Water Heat Pump System must be installed in accordance with the
installation instructions supplied with the Heat Pump Water Heater System, and
in accordance with all relevant statutory / local requirements of the region in which the water
heater is installed.
2. The decision of whether to repair or replace a faulty component of the heat pump unit
("Heat Pump") or the Heat Pump itself is the sole discretion of Rheem (on behalf of Sanden).
3. Where Rheem determines at its sole discretion that the Heat Pump needs to be removed for
repair, Rheem
defective Heat Pump with a substitute Heat Pump that is, in the reasonable opinion of
Rheem, in a better or equal condition to the repaired Heat Pump.
4. Where a failed component or EcoPlus Heat Pump Water Heater System is replaced under
warranty, the balance of the original warranty period will remain effective. The replaced part
or Heat Pump Water Heater System does not carry a new warranty.
5. Where the
boundaries of a metropolitan area as defined by Rheem or Sanden or further than 25
kilometers from an accredited service centre, the cost of transport, insurance and traveling
costs between the nearest accredited service centre's premises and the installed site
shall be the owner's responsibility.
6. Where the EcoPlus Heat Pump Water Heater System is installed in a position that does not
allow safe, ready access, the cost of accessing the site safely, including the cost of additional
materials handling and/or safety equipment, shall be the owner's responsibility.
7. The warranty only applies to the EcoPlus Heat Pump Water Heater System and original or
genuine (company) component replacement parts and therefore does not cover any
plumbing or electrical parts supplied by the installer and not an integral part of the Heat
Pump Water Heater System. Such parts would include pressure regulating valve, isolation
valves, check valves, electrical switches, pumps or fuses.
8. The Heat Pump Water Heater System must be sized to supply the hot water demand in
accordance with the guidelines in the EcoPlus How Water Heat Pump System literature.

Warranty Policy

may undertake
EcoPlus Heat Pump
Sanden Heat Pump – Owner's Manual
such removal and
Water Heater
Page 18 of 20
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System is installed
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