Table of Contents
Advertisement
For prompt assistance, please have the following
information available to give the Customer
Assistance Representative:
0
Your name, address, home and business
telephone numbers
0
Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the top left of the instrument panel and visible
through the windshield.)
Dealership name and location
0
Vehicle delivery date and present mileage
0
Nature of concern
We encourage you to call us so we can give your inquiry
prompt attention. However, if you wish to write
Cadillac, address your inquiry to:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 436004
Pontiac, MI 48343-6004
In Canada, write to:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Refer to your Warranty and Owner Assistance Information
booklet for addresses of GM Overseas offices.
When contacting Cadillac, please remember that your
concern will likely be resolved in the dealership, using
the dealer's facilities, equipment and personnel. That is
why we suggest you follow Step One first if you have
a concern.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Cadillac has
TTY
equipment available at its Customer
Assistance Center. Any
TTY
user can communicate with
Cadillac by dialing: 1-800-833-CMCC.
(TTY
users in
Canada can dial 1-800-263-3830.)
Advertisement
Table of Contents
