quadient AS-Orbit User Manual
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quadient AS-Orbit User Manual

quadient AS-Orbit User Manual

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Summary of Contents for quadient AS-Orbit

  • Page 1 User guide AS-Orbit Address Printer...
  • Page 2 Products presented in this guide are conform to requirements of directives nbr 2006/42/EG and 2004/108/EG. Quadient has implemented a program for the recycling of worn machines and machines at the end of their lifetime. Contribute in a res- ponsible way to the environmental protection by consulting your retailer internet site, or by contacting him.
  • Page 3 Bulk Mailer is a registered brand name of Satori Software Inc. Manufacturer Address Quadient Industrie ZI Tivoli 72800 Le Lude France www.quadient.com Pos: 4 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-Orbit/0.0_Revision level_AS-Orbit 3.1 @ 3\mod_1302191585043_912.doc @ 31192 @ Revision level Version Change description Released New document for graphic display and November 2010 firmware version 4.7...

  • Page 4: Table Of Contents

    How to mount the paper sensor (TOF sensor)......24 3.4.5 How to mount the encoder wheel......... 26 3.4.6 How to place the control unit ..........28 How to connect the Quadient AS-Orbit to the production line ..29 3.4.7 3.4.8 How to connect all components ........... 30 3.4.9 Plug in the strapping plugs of the emergency stop system..
  • Page 5 4.5.1 Stand-alone operation ............43 Operation with one additional Quadient device ......43 4.5.2 Operation with several additional Quadient devices ....43 4.5.3 4.5.4 Operation with other, non-Quadient devices......44 4.5.5 How to activate the emergency stop function ......44 Initial start-up of the device ............
  • Page 6 Consumables and Accessories ..........176 9.1 Consumables ............... 176 Standard inks for Quadient address printers ......176 9.1.1 9.1.2 Cleaning Towels ...............177 9.2 Accessoires................178 Additional print unit for Quadient AS-Orbit/AS-Orbit Base..178 9.2.1 9.2.2 Tower Lamp ..............178 9.3 Accessory devices..............179 Quadient FD-13..............179 9.3.1 Quadient CS-800 conveyor ..........179...
  • Page 7 AS-Orbit mounted on a web..........203 12.2 AS-Orbit mounted on a production line....... 205 How to connect the Quadient FD-13/FD-15 Feeder ....207 12.3 How to adjust the Quadient FD-13/FD-15 Feeder to the medium .. 12.4 ..................208 12.5 Additional display texts ............ 210 12.6...
  • Page 8 Table of Figures Figure 1: Quadient AS-Orbit components ..............17 Figure 2: Control Unit front..................18 Figure 3: Control Unit backplane ................18 Figure 4: Print Unit....................18 Figure 5: Sample installation ................... 19 Figure 6: Changing the transport direction for a print unit ..........21 Figure 7: Installation with four print units ..............
  • Page 9 Figure 36: PRINT CORR.PATT. for systems with two print units (6 cartridge positions)..75 Figure 37: Horizontal alignment U1-U2..............76 Figure 38: Regular print / Direction Nor..............79 Figure 39: Mirrored print / Direction Nor..............79 Figure 40: Regular print / Direction Rev ..............79 Figure 41: Mirrored print / Direction Rev ..............
  • Page 10 Figure 72: TCP/IPv4 settings ................. 133 Figure 73: Cleaning the nozzle plate ............... 135 Figure 74: Nozzle plate and contacts............... 135 Figure 75: Pen board contacts................136 Figure 76: Pivoted print unit .................. 137 Figure 77: Position of element on material ............... 139 Figure 78: White streaks in text ................

  • Page 11: Introduction

    If you are already familiar with the AS-Orbit, it will make things easy if you to use this manual as a reference work.

  • Page 12: Terms And Abbreviations

    Pos: 11 /Bedienungsanleitungen/Geräte spezifisch/Drucker/1.4_Ü2_System requirements_ONLY_619 @ 2\mod_1272530190780_912.doc @ 17229 @ 2 1.4 System requirements The Quadient AS-Orbit is designed to be used in connection with a PC. To connect the AS-Orbit to the PC one free USB port or one free Ethernet (TCP/IP) port is required.

  • Page 13: Safety Notes

    Safety notes Prior to initial operation, please carefully read the following instructions for the sake of both your own safety and the printer operating safety. Always observe any warnings and instructions directly attached to the device. Keep this manual available in order to be able to check back at any time.
  • Page 14 Pos: 18 /Bedienungsanleitungen/Geräte neutral/2.1h_Allgemeine Sicherheitshinweise_Hinweis Service @ 0\mod_1242737415895_912.doc @ 1746 @ Please contact your authorized Quadient dealer or service partner, for all questions relating to service and repair. In this way, you ensure the operational safety of your machine.

  • Page 15: Ink Safety Notice

    2.2 Ink safety notice Keep ink cartridges away from children. If you get into skin contact with the ink, immediately clean off the ink under running water. In case ink has entered your eye, immediately rinse it with plenty of water. •...

  • Page 16: Scope Of Delivery And Assembly

    • 1x Ferrit * The amount depends on the chosen AS-Orbit model. The AS-Orbit can be equipped with one, two, three or four print units in a row. ** Centaur is an optional ink supply system, that requires an additional ink control unit and special ink cartridges.

  • Page 17: Device Overview

    Pos: 27 /Bedienungsanleitungen/Geräte neutral/3.3_Ü2_Device overview @ 0\mod_1250854288578_912.doc @ 2841 @ 2 3.3 Device overview Pos: 28 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-Orbit/3.3_Geräteübersicht_AS-Orbit_USB_1.1 @ 2\mod_1266849026828_912.doc @ 12416 @ Figure 1: Quadient AS-Orbit components Print unit with mounting bar and...

  • Page 18: Figure 2: Control Unit Front

    Figure 3: Control Unit backplane Figure 2: Control Unit front Print unit guide bar Print bar hinge Clamp lever Print unit Scaled adjustment wheel Ink cartridge Figure 4: Print Unit Pos: 29 /Bedienungsanleitungen/Geräte neutral/3.3_Ü2_Assembly @ 1\mod_1264168442358_912.doc @ 10763 @ User Manual Version 3.1...

  • Page 19: Assembly

    In the following chapters you will find detailed instructions on how to install the different components of the AS-Orbit onto an existing system. For an overview of all components please see Figure 5 below and chapter 3.3 Device overview, on page 17.

  • Page 20: Place Of Installation

    Pos: 32 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-Orbit/3.1.x_Determening the transport direction @ 2\mod_1266927694422_912.doc @ 12468 @ 3 3.4.2 Determening the transport direction The AS-Orbit can work in a left to right or in a right to left transport direction. The transport direction depends on the existing production line onto which the AS-Orbit is to be installed.

  • Page 21: Figure 6: Changing The Transport Direction For A Print Unit

    47. transport direction spacer plate distance sleeve Figure 6: Changing the transport direction for a print unit Pos: 33 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-Orbit/3.3.2_Ü3_How to install the print unit(s)_AS-Orbit @ 2\mod_1266246377185_912.doc @ 12095 @ 3 User Manual Version 3.1...

  • Page 22: How To Mount The Print Unit(S)

    3.4.3 How to mount the print unit(s) Despending the configuration, a Quadient AS-Orbit can have up to four print units. Each print unit holds three print cartridges. The three cartridges sum up to a print swath of 38 mm / 1 ½" per print unit. See Figure 7 for a sample installation with four print units and a transport direction from left to right.

  • Page 23: Figure 7: Installation With Four Print Units

    Figure 7: Installation with four print units Figure 8: Alignment of print units on transport system User Manual Version 3.1...

  • Page 24: How To Mount The Paper Sensor (Tof Sensor)

    Figure 9: Print unit and mounting with dimensioning (in mm) Pos: 34 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-Orbit/3.3.3_Ü3_How to install the paper sensor (TOF sensor)_AS-Orbit @ 2\mod_1266246448677_912.doc @ 12098 @ 3 3.4.4 How to mount the paper sensor (TOF sensor) The paper sensor detects the front edge and the rear edge of each product (print medium) respectively each print mark in a web installation.

  • Page 25: Figure 10: Mounting The Paper Sensor

    Figure 10: Mounting the paper sensor Figure 11: Paper Sensor on mounting bar and profiles Pos: 35 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-Orbit/3.3.4_Ü3_How to mount the encoder wheel_AS-Orbit_ONLY_619 @ 2\mod_1266246608743_912.doc @ 12111 @ 3 User Manual Version 3.1...

  • Page 26: How To Mount The Encoder Wheel

    3.4.5 How to mount the encoder wheel The encoder wheel measures the movement of the transport system. An exact mounting of the encoder wheel is crucial for a good print quality. Make sure to adhere to the following guidelines when mounting the encoder wheel: •...

  • Page 27: Figure 12: Mounting Of The Encoder

    Encoder wheel Transport direction Figure 12: Mounting of the encoder Encoder wheel Transport direction Figure 13: Direction of rotation of the encoder wheel User Manual Version 3.1...

  • Page 28: How To Place The Control Unit

    Transport direction Figure 14: Position of the encoder wheel on the belt (schematical) Pos: 36 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-Orbit/3.3.5_Ü3_How to install the control unit_AS-Orbit @ 2\mod_1266246678563_912.doc @ 12114 @ 3 3.4.6 How to place the control unit The control unit of the AS-Orbit provides the operator with the user interface (the Operator panel) to configure the print system and holds all the interfaces for the power supply, print units, print data, external devices, emergency stop system and signal in- and outputs.

  • Page 29: How To Connect The Quadient As-Orbit To The Production Line

    Figure 15: Control unit Pos: 37 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-Orbit/3.3.6_Ü3_How to connect the AS-Orbit to the production line @ 2\mod_1266246811282_912.doc @ 12120 @ 3 3.4.7 How to connect the Quadient AS-Orbit to the production line Mandatory connection! The AS-Orbit must be able to start (release) and stop the production line onto which it is installed.

  • Page 30: How To Connect All Components

    Figure 16: Output interfaces Pos: 38 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-Orbit/3.3.7_Ü3_How to connect all components_AS-Orbit @ 2\mod_1266246737820_912.doc @ 12117 @ 3 3.4.8 How to connect all components Before connecting the components Please mount and install all components as described in the previous chapters before connecting the single components.

  • Page 31: Plug In The Strapping Plugs Of The Emergency Stop System

    Pos: 42 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-OrbitBase/3.3.5_Ü3_Additional devices @ 2\mod_1265908772620_912.doc @ 11996 @ 3 3.4.12 Additional devices Please connect all upstream and downstream devices like the Quadient FD-13/FD-15 Feeder, IR dryer or additional conveyor belts to the control unit of the AS-Orbit. Please see chapter 9.4 User Manual Version 3.1...
  • Page 32 Accessory devices, on page 179. The Quadient AS-Orbit has a emergency stop connection that assures a safe and convenient stop of all connected devices, if a emergency stop button is pressed. Please see chapter 4.5 Emergency stop connection, on page 43 for additional information.

  • Page 33: Description Of Device

    The device can be used in connection with an IBM compatible PC and a vary of software running under Microsoft Windows operation systems. Each of the print units (U1, U2, U3, U4) of the Quadient AS-Orbit are provided with three HP ink cartridges (C1, C2, C3). During the printing the units stay motionless, therefore the device is called a Fixed Head printer.

  • Page 34: The Operator Panel

    PC), the only key that can be used is the Cancel (Offline) key. The Cancel (Offline) key will turn the printer Offline (= not able to receive print data from the PC). Pos: 50 /Bedienungsanleitungen/Geräte spezifisch/Drucker/4.4.1_Ü3_Key Panel_Fixed Head AS-Orbit/OrbitBase @ 1\mod_1261137318681_912.doc @ 9011 @ 3 User Manual Version 3.1...

  • Page 35: Key Panel

    4.3.1 Key panel Below is an explanation of how the different keys of the panel work: Main key function Ok (Online) Turns the printer online and confirms a selection in a menu Cancel (Offline) Turns the printer offline and exits the current menu level.
  • Page 36 Below is an explanation of how the different secondary functions of the arrow keys work: Secondary key function Quick key Arrow up (Test Print) The printer will ask you from which source you want to supply material for the test print. You have to choose between Manual, Feeder and Cancel.

  • Page 37: Main Display

    4.3.2 Main Display The main display shows you the most important information about your current print job at one glance. Pos: 52 /Bedienungsanleitungen/Geräte spezifisch/Drucker/4.4.3_Main_Display_Fixed_Head_6_cartridges_AS-Orbit_ONLY_ONLY_619 @ 2\mod_1276075478465_912.doc @ 18006 @ J o b C u r r e n t : 1 2 3 4 5 6 7 ←...
  • Page 38 2: Ink costs and ink range This line shows one of the following information: InkCosts/Job: Calculates and shows the cost of ink for the current print job in the set currency. Costs/1000Pg: Calculates and shows the cost of ink per 1,000 pages of the current print job. Pages/Cartr.: Calculates and shows the number of pages you can print, of the current print job, with the remaining amount of ink in the cartridge.
  • Page 39 7: Print direction This line shows the set print direction. Nor The print layout is printed in normal direction. Rev The print layout is printed 180° turned. Please refer to the section “Menu” of this manual, to get more detailed information about print direction. This setting can be locked, so that a print direction setting, send from the PC is ignored.
  • Page 40 9: Ink level cartridge The height of the bars, shows the amount of ink left per cartridge. To see the exact percentage of ink left, select one of the bars with the arrow left key. To manually change the amount of ink left in the cartridge, change the value with the arrow up or arrow down keys.

  • Page 41: Interfaces

    Connection for the encoder wheel FBM 18 F Feeder (max. 42V / 500mA) Statuslight AF 500 Connection for Quadient signal Connection (Start/Stop) for AF 500 lamp (optical signal lamp) (see (max. 42V / 500mA) section Consumables and Accessories for more details) Feeder connection (Start/Stop) USB 2.0 interface to the PC for...

  • Page 42: Figure 20: Interfaces Base Conveyor

    Connection for the Base conveyor Ethernet (TCP/IP) interface for belt motor sending print data Belt Motor Connection for the AS-Orbit Control unit belt motor Emergency Stop Interface for the emergency stop connection (see chapter 4.5 Emergency stop connection, on page 42). Interface Conveyor...

  • Page 43: Emergency Stop Connection

    4.5 Emergency stop connection Pos: 57 /Bedienungsanleitungen/Geräte spezifisch/Drucker/4.6b_Sicherheitsschaltung Vorwort_Drucker @ 1\mod_1260879100054_912.doc @ 8462 @ If the Quadient AS-Orbit printer is used in connection with other Quadient devices like the Quadient CSV-810 conveyor, the Quadient FD-13/FD-15 Feeder or even with upstream or downstream inline devices from other non-Quadient manufacturers, the machines can be connected to ensure a simultan emergency stop.

  • Page 44: Operation With Other, Non-Quadient Devices

    4.5.4 Operation with other, non-Quadient devices Strapping plug Open 5-pin connection cable 9200561S ‘Out’ The devices works only when the input to pin 1 and pin 2 4141957N are closed. The input signal must be potential-free (dry contact only, no voltage).

  • Page 45: Initial Start-Up Of The Device

    Initial start-up of the device Pos: 62 /Bedienungsanleitungen/Geräte spezifisch/Drucker/5.0_print_first_test_page @ 1\mod_1263302633152_912.doc @ 10181 @ This section describes all the necessary steps to print the first test page with your Quadient AS-Orbit. Pos: 63 /Bedienungsanleitungen/Geräte neutral/5.2d_Ü2_How to power-on the device @ 0\mod_1250856526091_912.doc @ 2869 @ 2 5.1 How to power-on the device...

  • Page 46: How To Install The Ink Cartridges

    Cartridge mounting The restraining lever ensures a safe contact between the ink cartridge and the electronics of the AS-Orbit. Please do not force the ink cartridge to its final position by hand To avoid connection problems and damage, please install the cartridge as seen in Figure 21 and Figure 22.

  • Page 47: How To Setup The Transport Direction

    Set the menu TRANSP. DIRECTION to R->L as described on page 83. Pos: 68 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-Orbit/5.4_Ü3_How to setup the TOF to unit 1 distance_AS-Orbit @ 2\mod_1266335718604_912.doc @ 12187 @ 3 5.2.2 How to setup the TOF to print unit 1 distance •...

  • Page 48: How To Setup The Distances Between The Print Units

    Enter the measured value(s) in the printer menu: PRINTER CONFIG. > DISTANCES > DIST. U1-U2 (respectively DIST. Ux-Uy) Figure 24: Measuring the distance between print units Pos: 70 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-Orbit/5.6_Ü3_How to setup the paper sensor (TOF) sensor @ 2\mod_1266335842391_912.doc @ 12193 @ 3 User Manual Version 3.1...

  • Page 49: How To Setup The Paper Sensor (Tof)

    5.2.4 How to setup the paper sensor (TOF) • The paper sensor should have a working distance of 11 ± 2 mm above the media surface. • If the transport belt has holes for the vacuum suction, the paper sensor has to be placed above an area without holes.

  • Page 50: Positioning Of The Paper Sensor (Tof)

    Cause: Maybe the contrast was too bad. Try to teach-in the paper on the darkest color passing the sensor. Pos: 71 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-Orbit/5.7_Ü3_Positioning of the paper sensor (TOF)_AS-Orbit @ 2\mod_1266335967162_912.doc @ 12196 @ 3 5.2.5 Positioning of the paper sensor (TOF) The paper sensor detects the edges of each transported print medium.

  • Page 51: Adjusting The Printer To The Material Thickness

    Please see chapter3.4.4, on page 24 for further information. Pos: 72 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-Orbit/5.8_Ü2_Adjusting Printer to the material thickness_AS-Orbit @ 2\mod_1266335477453_912.doc @ 12181 @ 2 5.3 Adjusting the printer to the material thickness To ensure a sharp and clean print quality, you have to adjust the distance from the nozzle area of the cartridge to the material.

  • Page 52: Figure 28: Print Unit, Height Adjustment

    Unused print units Position the unused print units out of the range of the transported products to avoid a damage of the cartridges. Pos: 73 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-Orbit/5.10_Ü3_How to perform a speed measurement_AS-Orbit @ 2\mod_1266336226533_912.doc @ 12202 @ 3 User Manual Version 3.1...

  • Page 53: How To Perform A Speed Measurement

    The printer continuously monitors the size of the fed products. Therefore the Quadient AS-Orbit needs to know the dimension of the paper at the beginning of a new print job. The dimension can either be measured manually or be sent by a software application.

  • Page 54: How To Set The Print Direction (Orientation)

    Set the print direction in the printer driver Please check the setting of your driver. Pos: 76 /Bedienungsanleitungen/Geräte spezifisch/Drucker/5.7_How to set the print direction_Verweis_Fixed Head Printer/AS-Orbit/AS-OrbitBase @ 2\mod_1276076390012_912.doc @ 18021 @ • Set the print direction (orientation) in the printer menu ORIENTATION, on page 99 for more details.
  • Page 55 8.1.2 How to clean an ink cartridge, on page 140 for further information. • The position of the test print is misplaced. Please reposition the print units manually. Pos: 78 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-Orbit/5.14_Ü3_Mark printer speed levels on production line_AS-Orbit @ 2\mod_1266336535235_912.doc @ 12209 @ 3 User Manual Version 3.1...

  • Page 56: Mark Printer Speed Levels On Production Line

    5.5.2 Mark printer speed levels on production line To avoid printer errors due to running the production line, onto which the AS-Orbit is mounted, at a too high speed it is recommended to mark the different speed levels at the speed adjustment of the production line.
  • Page 57 • Mark this position of the speed control of your production line with a “1”. • Continue to slowly increase the speed of the production line and set marks at the following speed values: 1 m/s (196 ft/min) for 3x6 dpi and 3x3 dpi = 2 1,4 m/s (275 ft/min) for 2x6 dpi and 2x3 dpi = 3 1.9 m/s (374 ft/min) for 1x6 dpi and 1x3 dpi = 4 •...

  • Page 58: Printer Menu (Firmware V4.8)

    Printer menu (firmware V4.8) Pos: 80 /Bedienungsanleitungen/Geräte spezifisch/Drucker/6.0_Introduction_Printer_Menu @ 2\mod_1265890955551_912.doc @ 11914 @ This chapter provides an overview of the menu structure of your Quadient printer, as well as a description for each single item of the menu. The index below shows the pages numbers for each item of the menu, as well as the structure of the printer menu.
  • Page 59 UNIT of MEASUREM................81 TRANSPORT ERROR ................81 EMERGENCY BUTTON ................. 81 SERIAL Base ..................82 GAP CHECK..................82 ORDER of UNITS................82 TRANSP. DIRECTION ................83 ENCODER CALIBRATION ..............84 No of PRINT UNITS ................84 COMMUNICATION ................84 PAGE DATA SIZE ................
  • Page 60 Ram Contin..................104 NV-Ram Cont.................. 104 Encoder ..................104 Speed Measurment................104 Paper Sensor ................... 104 Sensor&Paper Run ................104 Tracking Sensor ................105 Cartridges ..................105 Prewarming..................105 PEN Board..................106 Centaur ..................106 Output.................... 106 Input....................106 Serial Ports ..................

  • Page 61: Quick Menu

    QUICK MENU The Quick key opens the following menu: Pos: 81.3 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Quick Menü/Ü2_6001_PRINTER RESET_FW_4.8 @ 3\mod_1287746467437_912.doc @ 27909 @ PRINTER RESET The PRINTER RESET process is used when a print job needs to be cancelled. This process will clear the PC's spooler by first accepting all print data being sent from the PC application, deleting them and then resetting the printer internal buffer.

  • Page 62: Clear Print Queue

    CLEAR PRINT QUEUE Selecting CLEAR PRINT QUEUE will delete all print data within the printer buffer. It will not delete any print data waiting to be sent from the PC application during a print job. • Select CLEAR PRINT QUEUE in the QUICK MENU and hit the Ok key.

  • Page 63: Paper Measurement

    Arrow left (short) = SINGLE PAPER RUN Pos: 81.8 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Menü_Drucker_Hinweis_only with Neopost Feeder @ 2\mod_1267706650377_912.doc @ 12990 @ This options is only available when a Quadient Feeder is connected to the print system. Pos: 81.9 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Quick Menü/Ü2_6007_RUN PAPER @ 0\mod_1254923965108_912.doc @ 5282 @...

  • Page 64: Single Test Print

    Quick + Arrow up (short) = SINGLE TEST PRINT Pos: 81.11 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Menü_Drucker_Hinweis_only with Quadient Feeder @ 2\mod_1267706650377_912.doc @ 12990 @ This options is only available when a Quadient FD-13/ FD-15 Feeder is connected to the print system. Pos: 81.12 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Quick Menü/Ü2_6009_TEST PRINT @ 0\mod_1254923966653_912.doc @ 5286 @ TEST PRINT The printer will do test prints with the set test pattern.

  • Page 65: Speed Measurement

    SPEED MEASUREMENT The printer will measure the current speed of the belt onto which the print system is mounted. In the display the actual measured transport speed will be shown in mm/s (millimetres per second) and (feet per minute). This function is used to control the set transport speed.

  • Page 66: Main Menu

    MAIN MENU The Home key opens the main menu. Here you can access the following menus: PRINTER CONFIG. JOB PARAMETERS SERVICE LANGUAGE SETTING Pos: 81.17 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü1/Ü1_1000_Menü_Drucker_PRINTER CONFIG. @ 0\mod_1253108079366_912.doc @ 3374 @ User Manual Version 3.1...

  • Page 67: Printer Config

    PRINTER CONFIG. This menu provides access to the following features. Pos: 81.18 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü2/Ü2_1100_MAINENANCE @ 0\mod_1254483965167_912.doc @ 4041 @ MAINTENANCE Pos: 81.19 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_1101_Auto Clean Heads_830/860/960/990/Orbit/OrbitB @ 0\mod_1254489902659_912.doc @ 4114 @ AUTO CLEAN HEADS Here you can activate the cleaning of the print cartridge prior to a print job sent from the When set to 1st, the printer will perform a purge (print a purge image) onto a product and then start with the first page of the print job.

  • Page 68: Figure 29: Keep Alive Function

    KEEP ALIVE Here you can turn on the KEEP ALIVE maintenance function. This function helps to prevent the ink from drying inside the nozzles of the cartridge. During print jobs it can happen that some parts (nozzles) of an ink cartridge are not used on every page.

  • Page 69: Distances

    DISTANCES The DISTANCES menu is used to provide the printer with the physical distances between the different components in the system. Pos: 81.24 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_1206_DIST.FD-TOF_AS-2060/Orbit/OrbitBase @ 0\mod_1254749918717_912.doc @ 4245 @ DIST. FD-TOF Here the distance between the feeder and Top of Form sensor (paper sensor) can be adjusted (mm/inch).

  • Page 70: Figure 30: Distances Between Tof Sensor (Ls) And U1-U4

    Pos: 81.26 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_1208_1210_DIST.U1-U2 / DIST.U2-U3 / DIST.U3-U4 @ 0\mod_1254749911701_912.doc @ 4237 @ DIST. U1-U2 / DIST. U2-U3 / DIST. U3-U4 Since the absolute position of the print units depends on the installation of the Quadient AS-Orbit, the distances between the print units can vary. Therefore the distances have to be measured with an appropriate ruler or a measuring tape.

  • Page 71: Figure 32: Distances Between The Units U1-U4

    The values must be adjusted at the first initiation of the print system. Fine adjustments should be made with the use of the option PRINTER CONFIG. > ADJUSTMENTS > ADJUSTMENT STEPS > CORR. U1-U2/CORR. U2-U3/CORR. U3-U4. The maximum value is 200 mm / 7.87”. Default: 164,9 mm / 6.49”...

  • Page 72: Adjustments

    ADJUSTMENTS Pos: 81.28 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_1301_ADJUSTMENT ENCODER_ONLY_619 @ 1\mod_1260952862269_912.doc @ 8604 @ ADJUSTMENT ENCODER Menu active This menu is only shown (active) in the menu, when PRINTER CONFIG. > BOOT DEFAULTS > ENCODER CALIBRATION is set to on. This feature is used to set a calibration value for the encoder. The encoder captures the movement of the transport system.

  • Page 73: Figure 33: Adjustment Of Encoder Necessary

    Figure 33: Adjustment of encoder necessary How to adjust the encoder: • Select PRINT REFERENCE and print the reference print. Please note that this is a reference print. It will always be printed without any calibration values and will therefore not change. Material size A material with a minimum size of 297 mm respectively 11”...

  • Page 74: Figure 35: Adjusted Encoder

    Figure 35: Adjusted encoder Pos: 81.29 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_1303_ADJUSTMENT STEPS @ 0\mod_1254483974277_912.doc @ 4053 @ ADJUSTMENT STEPS Pos: 81.30 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü4_130301_PRINT CORR. PATT._Systeme @ 1\mod_1255700246238_912.doc @ 6673 @ PRINT CORR.PATT. This correction pattern is a test printout which allows the user to detect easily the right correction offset.

  • Page 75: Figure 36: Print Corr.patt. For Systems With Two Print Units (6 Cartridge Positions)

    Figure 36: PRINT CORR.PATT. for systems with two print units (6 cartridge positions) To perform this print, all ink cartridges must be inserted in the printer. Pos: 81.31 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü4_130302_CORR. U1-U2 @ 0\mod_1254842361739_912.doc @ 4645 @ CORR. U1-U2 To ensure the best possible alignment between the print areas of unit U1 and U2, their relative horizontal print positions can be calibrated.

  • Page 76: Figure 37: Horizontal Alignment U1-U2

    Figure 37: Horizontal alignment U1-U2 Pos: 81.32 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü4_130302 / 130305_NOTE: Recommended adjustment sequence_AS-Orbit/AS_Orbit Base @ 3\mod_1281687130292_912.doc @ 25653 @ Recommended adjustment sequence First verifying that the proper distance values (DIST. U1-U2, DIST. U2-U3, DIST. U3-U4, in the PRINTER CONFIG. > DISTANCES menu) have been set between print units.

  • Page 77: Corr. U1 C2-C3

    Recommended adjustment sequence First verifying that the proper distance values (DIST. U1-U2, DIST. U2-U3, DIST. U3-U4, in the PRINTER CONFIG. > DISTANCES menu) have been set between print units. Then provide the fine adjustments by setting the offset values "between print units" (CORR. U1-U2, CORR. U2-U3, CORR. U3-U4) before adjusting the offset values "between cartridges"...

  • Page 78: Corr. U4 C1-C2

    CORR. U3 C2-C3 (Will only be displayed in systems with 3 and more print units). Same function as in CORR. U1 C1-C2. Default: 0 CORR. U4 C1-C2 (Will only be displayed in systems with 4 and more print units). Same function as in CORR. U1 C1-C2. Default: 0 CORR.

  • Page 79: Figure 38: Regular Print / Direction Nor

    PRINT MIRRORED When set to on, all elements (text and graphic) sent to the printer will be printed mirror- inverted. This can be used to print on the backside of a transparent material, like foil. The figures below show the different settings. on, off Default: off Figure 38 - Figure 41 show different combinations of the PRINT MIRRORED option and the...

  • Page 80: Text Rotation

    You can check the available features in the CONFIGURAT. INFO menu (SERVICE). Only available features will be shown in this menu! Please contact your authorised Quadient dealer for further information. The ability to add "Feature updates” is only available with Firmware V4.4 or higher.

  • Page 81: Unit Of Measurem

    The print system detects no more movement of the transport system during a print job (the encoder wheel is not rotating). When this menu is set to stop print, the AS-Orbit will stop to print (go offline) and display the error message:...

  • Page 82: Serial Base

    SERIAL Base This option is interesting for users who want to combine a Quadient AS-Orbit with a Quadient CSV-810 (Base) conveyor. The AS-Orbit print system can synchronize the start/stop and speed signals for one Quadient CSV-810 (Base) conveyor. Option Note...

  • Page 83: Figure 42: Order Of Print Units

    You can check the available features in the CONFIGURAT. INFO menu (SERVICE). Only available features will be shown in this menu! Please contact your authorised Quadient dealer for further information. The ability to add "Feature updates” is only available with Firmware V4.7 or higher.

  • Page 84: Encoder Calibration

    Pos: 81.54 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_1513_ENCODER CALIBRATION_ONLY_619 @ 1\mod_1261051216591_912.doc @ 8883 @ ENCODER CALIBRATION Here you can turn on or off the manual calibration of the encoder. This menu must be set to on in order to be able to use the menu ADJUSTMENT ENCODER.

  • Page 85: Page Data Size

    Here the used ink type has to be selected. The listed parameters are optimized for the different Quadient inks. The parameters directly affect the electrical signals from the printer to the cartridge and are important for a correct ink drop formation.

  • Page 86: Reset Ink Level

    USER INK Not optimized default parameter. This parameter can be used for all not Quadient approved inks. Default: d BLACK DYE Always set the ink type according to your actually used ink! The different parameters are optimized for these types.

  • Page 87: Warming Cartridge

    Activate ink related counters In order to use the InkCosts/Job, the Costs/1000Pg and the Pages/Cartr. counters in the display, you must enter a value greater than 0 at COSTS/CARTRIDGE. Pos: 81.62 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_1605_WARMING CARTRIDGE_All Printer @ 0\mod_1254912882048_912.doc @ 4819 @ WARMING CARTRIDGE With this option activated, the printer will send warming pulses to non-printing printhead nozzles.

  • Page 88: Set Ink System

    SET INK SYSTEM This feature is used to set the connected ink system of all cartridges. Choose All Units, if you want to change the settings for all cartridges or select only the affected cartridges to apply this option. Option Note HP-CARTR Setting for HP TIJ 2.5 (45A style) cartridges...

  • Page 89: Error Handling

    ERROR HANDLING Select ERROR HANDLING in the PRINTER CONFIG. menu and hit the Ok key. You will be presented with the following choices: Pos: 81.72 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_1701_SOFT FONT ERROR @ 0\mod_1254908138045_912.doc @ 4705 @ SOFT FONT ERROR This feature is used to set the printer response when it detects a PC font related error. Option Note cont.

  • Page 90: Error Low Ink

    ERROR LOW INK If the calculated ink level of a cartridge goes down to a certain value, the printer can warn the user or even stop the printing process. Option Note EMPTY CARTRIDGE Here you can set if the printer should stop or continue cont.

  • Page 91: Check Belt Start

    When this option is activated (on), the AS-Orbit will immediately present the warning message No belt speed detected! CODE: BA at print start, if no transport movement is detected. The AS-Orbit will send no release signal to the output interfaces (e.g. feeder control), until transport movement is detected. on, off Default: off Pos: 81.78 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü2/Ü2_1800_I/O SIGNALS @ 0\mod_1253111511172_912.doc @ 3399 @...

  • Page 92: Relay 1 Output

    ”trig. ext. device“ are not factory-provided features and are only available by feature update! You can check the available features in the SERVICE > CONFIGURAT. INFO menu. Please contact your authorised Quadient dealer for further information. Pos: 81.80 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_1803_RELAY1 OUTPUT_AS-ORBIT_ONLY @ 2\mod_1270651120449_912.doc @ 14431 @ Relay 1 OUTPUT This feature is used to assign different output functions to the “Relay 1”...

  • Page 93: Relay 2 Output

    SET TIME[s] Use this setting when the dryer is mounted on the same serial connected Quadient Base conveyor as the print unit(s). The dryer will be turned off when a stop of this conveyor is detected by the printer. At...

  • Page 94: In 2 Input

    Can be used to send signals to the printer from external devices. Pos: 81.83 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_1806_IN 2 INPUT @ 1\mod_1256285354934_912.doc @ 6995 @ IN 2 INPUT Can be used to send signals to the printer from external devices. Pos: 81.84 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_1807_FEEDER CTRL. MODE_only_Orbit @ 0\mod_1254913756722_912.doc @ 4867 @ FEEDER CTRL.

  • Page 95: Read & Print

    There are different possible applications that can be realized using this function. All have in common that coded information is read by an sensor device (barcode scanner, camera, RFID scanner, ...), and afterwards printed on the matching product. For detailed information about this functions, please contact your local Quadient dealer. Option Note...
  • Page 96 You can check the available features in the CONFIGURAT. INFO menu (SERVICE). Only available features will be shown in this menu! Please contact your authorised Quadient dealer for further information. Pos: 81.87 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü1/Ü1_2000_Menü_Drucker_JOB PARAMETERS @ 0\mod_1253111357161_912.doc @ 3393 @...

  • Page 97: Job Parameters

    JOB PARAMETERS This menu provides access to the following features. Pos: 81.88 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü2/Ü2_2100_2101_PRINT_QUALITY @ 0\mod_1254485113011_912.doc @ 4075 @ PRINT QUALITY Here you can set the print quality, the resolution in dpi (dots per inch) the printer will use. Each of the eight print quality settings consist out of two numbers, one before the x and one after, e.g.

  • Page 98: Transport Param

    Default: on Pos: 81.92 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Menü_Drucker_Hinweis_only with Neopost Feeder @ 2\mod_1267706650377_912.doc @ 12990 @ This options is only available when a Quadient FD-13/ FD-15 Feeder is connected to the print system. Pos: 81.93 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_2203_SEPARATION_nur LOG Geräte und Systeme mit ext. Feeder @ 0\mod_1254914049702_912.doc @ 4887 @ SEPARATION Here the paper separation can be adjusted.

  • Page 99: Figure 43: Difference Nor/Rev

    “Flexmail” or “BulkMailer”. In those cases all layout information is included in the print job, that is sent from PC to the printer. Pos: 81.96 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_2301_ORIENTATION_Fixed Head/AS-Orbit/AS-OrbitBase @ 1\mod_1257267215646_912.doc @ 7211 @ ORIENTATION This feature is used to turn the whole print image by 180°.The print layout on the PC can be edited in the normal view, while the printouts will be done reversed.

  • Page 100: Font Parameters

    FONT PARAMETERS Pos: 81.100 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_2401_FONT @ 0\mod_1254914552628_912.doc @ 4935 @ FONT This feature is used to choose one of the 13 printer internal fonts. These font types are totally integrated into the printer firmware (Nevertheless you can print any True Type Font if you use a modern Microsoft Windows computer).

  • Page 101: Paper Sensor

    Pos: 81.105 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü2/Ü2_2600_2601_PAPER SENSOR_AS-3060A/2060/Orbit/OrbitBase_ONLY @ 0\mod_1254832325313_912.doc @ 4357 @ PAPER SENSOR Here you can adjust the behaviour of the paper sensor. Option Note The paper sensor (also Top of Form (TOF) sensor) detects the front edge and the rear edge of the material.

  • Page 102: Dos Mode

    DOS MODE Pos: 81.107 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_2701_LINE MODE @ 0\mod_1254915736970_912.doc @ 4987 @ LINE MODE This feature is used to set a number of lines that separate one page (address) from the next. 0 to 36 Default: 0 Pos: 81.108 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Menü_Drucker_Hinweis_Plain text output only @ 2\mod_1268922052172_912.doc @ 13590 @ Plain text output only When using a modern Microsoft Windows computer with layout software like "Flex Mail"...

  • Page 103: Service

    SERVICE This menu provides access to the following features. Pos: 81.111 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü2/Ü2_3100_SELECT TEST PATT. @ 0\mod_1254837069267_912.doc @ 4613 @ SELECT TEST PATT. Pos: 81.112 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3101_SELECT TEST PATT. @ 0\mod_1254916093984_912.doc @ 5059 @ You can choose between two default test patterns. One of these patterns will be printed when you perform a test print (Quick key + Arrow up key).

  • Page 104: Ram

    The printer will test its internal memory. Pos: 81.117 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3204_Ram Contin. @ 0\mod_1254915740236_912.doc @ 5007 @ Ram Contin. The printer will test its internal memory. Pos: 81.118 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3205_NV-Ram Cont. @ 0\mod_1254915736642_912.doc @ 4983 @ NV-Ram Cont. The printer will test its internal memory.
  • Page 105 Requirements for this test The material must have a size of at least 200 mm / 7.8“ in transport direction. The material should be unprinted and unicolour. Pos: 81.123 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3222_Tracking Sensor @ 0\mod_1254916795386_912.doc @ 5083 @ Tracking Sensor With this test the user can check all connected tracking sensors.
  • Page 106 Pos: 81.131 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3240_Serial Ports @ 0\mod_1254916795042_912.doc @ 5079 @ Serial Ports Here you can check to the serial connection to the Quadient devices feeder, conveyor and the Centaur bulk ink supply. Pos: 81.132 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3241_LED/ Beeper @ 0\mod_1254916802136_912.doc @ 5103 @...
  • Page 107 Pos: 81.136 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3303_SerNo.: @ 0\mod_1254917242293_912.doc @ 5127 @ SerNo.: Shows the serial number of the machine. For example: 61303071234 Pos: 81.137 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3304_Model : @ 1\mod_1261145262596_912.doc @ 9033 @ Model: Shows the name of your printer model. For example: AS-Orbit User Manual Version 3.1...
  • Page 108 Feeder : Shows the firmware version of the connected feeder. For example: 2.22 This menu is only shown when a FD-13/FD-15 feeder is detected by the printer. Pos: 81.138 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3306_BELT REV. @ 0\mod_1254916794417_912.doc @ 5075 @ Belt rev. Shows the firmware version of the serial connected CSV-810 conveyor.
  • Page 109 USB rev.: Shows the firmware version of the installed USB chip. For example: 1.0.01 Pos: 81.143 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3310_2_PCBA:_ONLY_619 @ 3\mod_1282296399850_912.doc @ 26966 @ PCBA: Shows the part number of the installed PCBA (Printed Circuit Board Assembly). For example: 92xxxxxX Pos: 81.144 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3310_3_Batch:_ONLY_619 @ 3\mod_1282296403447_912.doc @ 26982 @ Batch: Shows the batch number of the installed PCBA (Printed Circuit Board Assembly).
  • Page 110 Shows the currently set subnet mask address of the TCP/IP connection. For example: 255.255.255.0 The address can be adjusted in the PRINTER CONFIG. > BOOT DEFAULTS > COMMUNICATION menu. Pos: 81.149 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3310_8_GW_ONLY_619 @ 3\mod_1282296418690_912.doc @ 27012 @ Shows the currently set gateway address of the TCP/IP connection. For example: 192.168.1.118 The address can be adjusted in the PRINTER CONFIG.
  • Page 111 Pos: 81.157 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3318_INK PCK: @ 0\mod_1254917750766_912.doc @ 5179 @ Ink pack: The “ink package” is a set of optimized parameters for the different Quadient inks. New inks may require an update of this package. You can check which version is installed on your machine (ID-number).

  • Page 112: Figure 45: Encoder Pattern

    Alignment Vertic. The device will print a special test pattern that shows the correct vertical alignment of the print swathes. This is just for test purposes, adjustments can be made in the menu PRINTER CONFIG. > ADJUSTMENTS > ADJUSTMENT GAP Pos: 81.161 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3405_Encoder Pattern @ 1\mod_1260954510299_912.doc @ 8614 @ Encoder Pattern This pattern is used for assembly control and service purposes.

  • Page 113: Figure 47: Overlapping Service Print

    Overlapping This service print is used for assembly control and service purposes. Figure 47: Overlapping service print Pos: 81.164 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3408_Distance Print @ 0\mod_1254915739595_912.doc @ 4999 @ Distance Print Test for mechanical settings of the machine during the assembly of the machine. Pos: 81.165 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Menü_Drucker_PAPER UNDER PRINT UNITS_AS-Orbit/OrbitBase/960/990_ONLY @ 2\mod_1271420669139_912.doc @ 16775 @ Before performing this service print you have to put a piece of paper underneath all print units!

  • Page 114: Figure 48: Pattern A

    Cartr. Print Patt The printer will print three different patterns which help you to asses the condition of each cartridge. Depending on the printer model these patterns are printed onto a different number of pages. • Pattern A visualizes the condition of each cartridge contact for every cartridge in a grid patter (see Figure 48 below).

  • Page 115: Figure 50: Cartridge Contacts

    Cartridge contacts Nozzle rows Figure 50: Cartridge contacts • In print pattern B, every nozzle of each cartridge prints a small dot. Interruptions in the line of dots indicate clogged nozzles. Figure 51: Pattern B • Pattern C is used for assembly control and service purposes. User Manual Version 3.1...

  • Page 116: Figure 52: Pattern C

    Figure 52: Pattern C Pos: 81.167 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü3/Ü4/Ü3_3410_Print char. set @ 0\mod_1254837948450_912.doc @ 4637 @ Print char. set The printer will print the currently selected printer internal character set. Figure 53: Sample character set print Pos: 81.168 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü2/Ü2_3500_3501_3502_SETTING DUMP @ 0\mod_1254837073673_912.doc @ 4633 @ User Manual Version 3.1...

  • Page 117: Figure 54: Sample Setting Dump Print

    SETTING DUMP Here you can print the setting dump. The setting dumps lists all printer settings for each setting number. The currently used setting is marked with ******. In the top right corner you will find the page number of the current page as well as the total number of pages (see Figure 54).

  • Page 118: Figure 55: Sample Input Buffer Dump Print

    Figure 55: Sample Input Buffer Dump print Pos: 81.170 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü2/Ü2_3700_DEALER @ 0\mod_1254918746950_912.doc @ 5233 @ DEALER This menu is only used for manufacturer adjustments. Pos: 81.171 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü2/Ü2_3800_SHOW ERORR MESSAG @ 2\mod_1269000641380_912.doc @ 13663 @ SHOW ERORR MESSAG In this menu you can cycle through all possible error messages.
  • Page 119 LANGUAGE Here you can select one of the following languages for the printer menu. English Deutsch Francais Italiano Espaniol Chinese* * only available in the Asian version. Pos: 81.174 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Menüpunkte Drucker/Ü1/Ü1_5000_Menü_Drucker_SETTING @ 0\mod_1254483917964_912.doc @ 4037 @ User Manual Version 3.1...
  • Page 120 SETTING For Microsoft DOS applications, individual printer configurations can be created and stored as a setting in the printer. The setting No. 0 is reserved for the factory setting. Here, no modifications can be executed. The settings No. 1 to No. 9 may be set individually. The modifications will be automatically saved for the selected setting number.

  • Page 121: How To Connect The Printer To The Pc

    Pos: 82.2 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Printer Driver & Cables to PC/7.X_Ü2_How to install and configure the printer driver_ONLY_619 @ 3\mod_1295280186142_912.doc @ 29403 @ 233 7.1 How to install the printer driver 7.1.1 Windows XP and Windows Vista 1. Insert the Insert the Quadient CD-ROM in the CD drive of your • driver CD-ROM 2. Connect the •...

  • Page 122: Windows 7

    During the installation, the Wizard might prompt that the driver is not approved by Windows. Please continue the installation by clicking on “Continue Anyway” 7.1.2 Windows 7 1. Insert the Insert the Quadient CD-ROM in the CD drive of your • driver CD-ROM User Manual Version 3.1...
  • Page 123 2. Connect the • Make sure that your printer is turned off. PC to the • Connect the printer with the USB cable to your PC. printer • Turn on the printer. Check if the printer shows OnlinUSB in the bottom line of the main display.

  • Page 124: Figure 58: Properties Of Unspecified Device

    • Select your CD-ROM drive and then click on “Next”. Let the Wizard Wizard look for appropriate drivers. Choose the driver for your Quadient printer and click on “Next” (see Figure 61). • Windows will now locate and install the driver. After the procedure the printer is ready to use.

  • Page 125: How To Use The Usb Interface

    7.2 How to use the USB interface Start the the printer driver installation first Please make sure to start the installation the printer driver before you connect to the printer to the PC! See chapter 7.1 on page 122 for a description of how to install the printer driver.

  • Page 126: Adding A Tcp/Ip Port To A Printer Driver

    7.3.1 Adding a TCP/IP port to a printer driver 1. Modify the • Open “Devices and Printers” on your PC (START > Control Panel > existing Hardware and Sound). printer driver • Select your printer and click on it with the right mouse button and select “Printer properties”...

  • Page 127: Figure 66: Custom Settings

    Correct IP address syntax Don’t enter the unnecessary “0” digits of the IP address in the properties window. If the IP address is not entered correct, the PC cannot establish a connection to the printer. Example: NOT correct: 192.168.005.008 Correct: 192.168.5.8 3.

  • Page 128: Connecting The Printer To A Local Area Network

    Figure 68: Address printer port settings Pos: 82.6 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Printer Driver & Cables to PC/TCP /IP (619)/7.2.1_Ü3_Connecting the printer to a network_ONLY_619 @ 3\mod_1289307329445_912.doc @ 28163 @ 344 7.3.2 Connecting the printer to a local area network Configuration of network settings To connect the printer to a LAN it is necessary to perform certain configurations on the server of your LAN.
  • Page 129 Port number The default port 9100 is commonly used by printers. Please make sure that this port is not blocked in your LAN or use a port number that is accessible in your LAN. IP Address Please enter an IP address that is valid with your LAN. Subnet Mask Please enter the Subnet Mask of your LAN.

  • Page 130: Figure 69: Dhcp Table On Server

    3. Configure The printer is set to a fixed IP address LAN settings • Please check that the printer’s IP address is valid within your LAN. (server settings) • Please check that the printer’s IP address is not already used in your LAN.

  • Page 131: Direct Ethernet Connection Between The Printer And The Pc

    Figure 70: Test of fix IP (ping test on server) 4. Configure • It is not necessary to change any network settings on the PC used network to send data to the printer, given that the PC is working within the settings (PC) same LAN as the printer.
  • Page 132 3. Enter/ • Set the values for Port Number, IP Address, Subnet Mask and change the Gateway IP Address according to your needs or leave the default default values. settings Port Number: 9100 IP Address: 192.168.50.180 Subnet Mask: 255.255.255.0 Gateway IP Address: 192.168.50.180 •...

  • Page 133: Figure 71: Local Area Connection Properties

    Figure 71: Local Area Connection Properties Figure 72: TCP/IPv4 settings 5. Install and • Install and configure the printer driver for your printer model as configure the described in chapter 7.1 on page 122. printer driver Pos: 83 /Bedienungsanleitungen/Geräte neutral/8.0_Ü1_Service @ 0\mod_1251192378636_912.doc @ 3024 @ 1 User Manual Version 3.1...

  • Page 134: Service

    Service Pos: 84 /Bedienungsanleitungen/Geräte neutral/8.1_Ü2_Maintenance and support @ 0\mod_1251203636132_912.doc @ 3106 @ 2 8.1 Maintenance and support Pos: 85 /Bedienungsanleitungen/Geräte spezifisch/Drucker/8.1.1_Ü3_Cleaning the printer_AS-Orbit @ 2\mod_1266337165075_912.doc @ 12222 @ 3 8.1.1 How to clean the printer Cleaning Before the cleaning of the printer, it has to be disconnected from the power outlet.

  • Page 135: How To Clean The Pen Board Contacts

    direction of the nozzle rows (see Figure 73). • Optional: Insert the cleaned ink cartridge into the printer and use the CLEAN HEADS function (Quick + Arrow down ) to purge the nozzles. Cleaning the • Dampen the cleaning cloth with a small amount of alcohol. contacts •...

  • Page 136: Figure 75: Pen Board Contacts

    chapter 9.1 Consumables, on page 182). • Dampen the cleaning cloth either with a small amount of distilled water or cleaning alcohol. • Wrap the cloth around your finger and carefully wipe the contacts. • Repeat until no more ink is left on the contacts. Figure 75: Pen board contacts User Manual Version 3.1...

  • Page 137: How To Reset The Printer

    Pos: 89 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-OrbitBase/8.1.2_Pivoted print unit @ 2\mod_1266580877363_912.doc @ 12327 @ Pivoted print unit Each print unit can be pivoted to clean the ink cartridge nozzles while still installed in the mounting. Use a cleaning cloth as described above and cautiously wipe the cartridge nozzles. Figure 76: Pivoted print unit Pos: 90 /Bedienungsanleitungen/Geräte spezifisch/Drucker/8.2.x_Ü3_How to reset the printer @ 1\mod_1263547335243_912.doc @ 10311 @ 3 8.1.4 How to reset the printer...

  • Page 138: Troubleshooting

    Pos: 91 /Bedienungsanleitungen/Geräte neutral/8.2_Ü2_Troubleshooting @ 0\mod_1251203477457_912.doc @ 3102 @ 2 8.2 Troubleshooting Pos: 92 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Troubleshooting (all printers)/8.2a_Ü3_The device cannot be turned on @ 3\mod_1280834344948_912.doc @ 24470 @ 3 8.2.1 The device cannot be turned on Condition Problem Solution The device cannot be turned The power is cut or the fuses Check the correct connection on and gets no power.

  • Page 139: Figure 77: Position Of Element On Material

    Although the cartridges are the printer. If the used ink type is not known select u new and a high print quality USER INK as ink type in the is set. printer menu. PRINTER CONFIG. > INK > SET INK TYPE > u USER INK Pos: 95 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Troubleshooting (all printers)/Printing/8.2.2_Ü3_Printed_elements_positioned_incorrectly_AS-Orbit @ 2\mod_1266336676460_912.doc @ 12213 @ 3 8.2.3 Printed elements positioned incorrectly...
  • Page 140 8.2.4 Emergency system cannot be released Condition Problem Solution The display shows the One section of the Check if the red emergency message emergency system is still button is released. open. EMERGENCY BUTTON Check if all emergency stop SHOULD BE RELEASED! connections on the machine CODE: 49 are set up and connected...
  • Page 141 8.2.6 How to proceed with a print job after an error Condition Problem Solution An error occurred during a Depending on the error Eliminate the error as print job. Print job stopped messages. Please check described in chapter 8.4.2 and the printer went offline. corresponding error code in Additional Error Messages chapter 8.4.2 Additional...

  • Page 142: Figure 78: White Streaks In Text

    8.2.7 White streaks in printed text or graphic Condition Problem Solution White streaks show up in Ink dried in the nozzles or Always store the ink printed text or graphics (see cartridge malfunction. cartridges in an airtight box. Figure 79). Perform a Clean Heads print by pressing the Quick Arrow down...

  • Page 143: Figure 79: White Streaks In Between Two Cartridges

    8.2.8 White streak in printed text or graphics (in between cartridges) Condition Problem Solution White streak shows up in Ink dried in nozzles Check if this is actually the printed text or graphics. The problem. solution white streak is located in chapter 8.2.7, on page 148.
  • Page 144 Try another kind of ink (see 9.1.1, on page 182). Vary the material-ink combinations. If available, use an infrared light dryer (ask your local Quadient dealer). Pos: 102 /Bedienungsanleitungen/Geräte spezifisch/Drucker/8.x_Ü2_Error_Messages @ 2\mod_1265641574257_912.doc @ 11615 @ 2 User Manual Version 3.1...
  • Page 145 8.3 Error Messages Pos: 103 /Bedienungsanleitungen/Geräte spezifisch/Drucker/8.x_Ü3_How to read an error messages entry @ 2\mod_1277217445578_912.doc @ 18851 @ 3 8.3.1 How to read an error message entry • Protocol code: Three digit number that is sent by the printer via the serial interface when this error occurs.
  • Page 146 Protocol Display message Cause code PAPER JAM OR WRONG PAPER Expected paper size exceeded WIDTH! CODE: 02 Elimination • Check for paper jam • Check paper position on vacuum belt (see chapter X) • Check for double feed papers • Check for varying paper sizes •...
  • Page 147 Protocol Display message Cause code PAPER TOO SMALL OR WRONG Expected paper size too small PAPER WIDTH! CODE: 03 Fixed Head Printer with one Elimination • Measure actual paper size print unit: • Compare paper size in • If your material is pre- transport direction with size printed on the reverse side set in printer...
  • Page 148 Pos: 104.5 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/05_Increase_The_Gap! @ 2\mod_1265617469330_912.doc @ 11284 @ Protocol Display message Cause code INCREASE THE GAP! Ok TO Gap between two products is too CONTINUE! small or malfunction of paper sensor CODE: 05 Printer with separate feeder: Elimination •...
  • Page 149 Protocol Display message Cause code PRINTING ERROR REPEAT LAST Printer internal error detected ADDRESS. CODE: 09 Elimination • Check if the last printed pages • Reprint any faulty pages using the REPEAT PAGES were printed correctly feature from the Quick menu Pos: 104.10 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/10b_FEED_MOTOR_JAMMED @ 2\mod_1265618016578_912.doc @ 11305 @ Protocol...
  • Page 150 Pos: 104.13 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/13_CHECKSUM_ERROR_! @ 2\mod_1265618265761_912.doc @ 11314 @ Protocol Display message Cause code CHECKSUM ERROR MAKE Error in buffered RAM DEFAULT RESET CODE: 13 Elimination • Perform a default reset • If the error occurs again after the default reset call service Pos: 104.14 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/14_CHECKSUM_ERROR_! @ 2\mod_1265896733283_912.doc @ 11938 @ Protocol Display message...
  • Page 151 Pos: 104.17 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/17_CHECKSUM_ERROR_! @ 2\mod_1265896783800_912.doc @ 11970 @ Protocol Display message Cause code CHECKSUM ERROR ! RESET Error in buffered RAM PENVALUES CODE: 17 Elimination • Perform a default reset • If the error occurs again after the default reset call service Pos: 104.18 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/19_CHECKSUM_ERROR_! @ 2\mod_1265896786253_912.doc @ 11978 @ Protocol Display message...
  • Page 152 Protocol Display message Cause code Error in the program flow PROGRAM ERROR MAKE DEFAULT RESET CODE: 22 Elimination • Perform a default reset Pos: 104.22 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/23_ERROR_UART-A(B)_RESET_THE_PRINTER @ 2\mod_1265618506397_912.doc @ 11326 @ Protocol Display message Cause code PC was powered on or off UART-A ERROR RESET THE PRINTER CODE: 23...
  • Page 153 Protocol Display message Cause code Motor controller damaged FEED MOTOR CONTROLER FAULT! CALL SERVICE! CODE: 27 Elimination • Call service Pos: 104.26 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/28_ERROR_PEN_BOARD#_CHECK_CABLE_OR_BOARD @ 2\mod_1265618803191_912.doc @ 11344 @ Protocol Display message Cause code Error on the pen board ERROR PEN BOARD CALL SERVICE CODE: 28...
  • Page 154 Protocol Display message Cause code Board – Firmware – PCB do not PRINTER ERROR WRONG match BOARD/FIRMWARE CODE: 31 Elimination • Load the correct firmware version Pos: 104.30 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/32_MACRO_LOADING_ERROR_RAM_MEMORY_IS_FULL! @ 2\mod_1265619042535_912.doc @ 11356 @ Protocol Display message Cause code Insufficient memory for the MACRO LOADING ERROR RAM...
  • Page 155 Pos: 104.33 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/35a_PAP._WIDTH_TOO_SMALL @ 2\mod_1265619233592_912.doc @ 11371 @ Protocol Display message Cause code Wrong paper width during paper PAP. WIDTH TOO SMALL MIN. size measurement or at job VALUE: start from PC CODE: 35 Elimination • Check if the paper size is •...
  • Page 156 Pos: 104.37 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/44_ERROR_BELT_# @ 2\mod_1265619785729_912.doc @ 11395 @ Protocol Display message Cause code Error detected at the serial ERROR BELT connected conveyor belt CODE: 44 DC = motor or position error JAM = paper jam detected FDON = invalid transport speed detected / data transmission faulty DCM = invalid transport speed...
  • Page 157 Protocol Display message Cause code Emergency stop system was EMERGENCY BUTTON SHOULD BE disconnected RELEASED! CODE: 49 Elimination • Release the emergency button • Check if the emergency stop system is connected properly Pos: 104.42 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/50_PAGE_DATA_TOO_LARGE_RESET_THE_PRINTER @ 3\mod_1297873197378_912.doc @ 30385 @ Protocol Display message Cause...
  • Page 158 Protocol Display message Cause code A print job selects a font which ERROR: NON-EXISTENT FONT is not available (loaded) in the SELECTED! printer CODE: 53 Elimination • Do not repeat pages after a • Unlock the font in the printer job has ended menu •...
  • Page 159 Protocol Display message Cause code Connection error with BulkInk CENTAUR ERROR cartridge or hardware error of CODE: 57 BulkInk cartridge ## = BI1A, BI1B, BI2A, BI2B xxx = INVALID! xxx = SYSTEM Elimination xxx = HARDWARE! xxx = DISCONNECT xxx = BROKEN BAG •...
  • Page 160 Protocol Display message Cause code No PCB (printed circuit board) NO CONFIGURATION PCB detected DETECTED! CODE: 61 Elimination • Call service Pos: 104.53 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/62_FIRMW./CONFIG_PCB_DOES_NOT_MATCH @ 3\mod_1293006012340_912.doc @ 28972 @ Protocol Display message Cause code Firmware and PCB do not match FIRMWARE/CONFIG PCB DOES NOT MATCH! CODE: 62...
  • Page 161 Protocol Display message Cause code Timeout because no paper front NO PAPER TIME OUT CHECK edge was detected FEEDER OR DIST. FD-TOF CODE: 65 Elimination • Check feeding system • Check the distance feeder to print system Pos: 104.57 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/68_ERROR:_THIS_DISPLAY_IS_NOT_SUPPORTED!_PRINT_SYSTEMS_ONLY @ 2\mod_1265621027623_912.doc @ 11453 @ Protocol Display message Cause...
  • Page 162 Protocol Display message Cause code Wrong paper width during paper PAP. WIDTH TOO LARGE MAX. size measurement or at job VALUE: start from PC CODE: 73 Elimination • Check if the paper size is • Check if the correct paper within the printer size is sent from the PC.
  • Page 163 Pos: 104.66 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/79_UNKNOWN CONFIGURAT. FOR THIS DISPLAY!_FW_V_4.8 @ 3\mod_1290010237086_912.doc @ 28382 @ Protocol Display message Cause code No PCB and no graphic UNKNOWN CONFIGURAT. FOR THIS display detected. DISPLAY! CODE: 79 Elimination • Connect the graphic display • Call service Pos: 105 /Bedienungsanleitungen/Geräte spezifisch/Drucker/8.x_Ü2_Warning_Messages @ 2\mod_1265641665046_912.doc @ 11623 @ 2 8.4 Warning Messages...
  • Page 164 Pos: 107.2 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Warning Messages/AB_Warning:Non-Existent_Macro_Selected! @ 2\mod_1265634652878_912.doc @ 11496 @ Protocol Display message Cause code Warning:non-existent macro Selected macro does not exist in selected! the printer CODE: AB Elimination • Do not repeat pages after a job has ended Pos: 107.3 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Warning Messages/AC_Error_Macro_ID_Report_Err._2_Vendor @ 2\mod_1265634861445_912.doc @ 11500 @ Protocol Display message Cause...
  • Page 165 Protocol Display message Cause code Warning barcode datareport to Error in the mailing software vendor CODE: AF Elimination • Contact the software manufacturer Pos: 107.7 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Warning Messages/AG_Macro_Too_Large_Or_Worng_Hor.Position @ 2\mod_1265635501737_912.doc @ 11516 @ Protocol Display message Cause code Macro too large or wrong hor. Macro too large for print area position! CODE: AG...
  • Page 166 Pos: 107.10 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Warning Messages/AJ_Image_Height_Exceeds_The_Maximum_Value @ 2\mod_1265635768480_912.doc @ 11528 @ Protocol Display message Cause code Image height exceeds the Print data outside of the printing maximum value! area CODE: AJ Elimination • Reduce image size • Check the position of the print data, including empty lines, Text wrap in the text box.
  • Page 167 Protocol Display message Cause code Service warning regulator: UxCy Maintenance interval of the regulator is exhausted CODE: AP Elimination • Exchange the regulator for the concerning print unit Pos: 107.15 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Warning Messages/AQ_Warning:_Rotate_Font_Feature_NOT_Enabled! @ 2\mod_1265636734410_912.doc @ 11588 @ Protocol Display message Cause code The menu PRINTER CONFIG.
  • Page 168 Protocol Display message Cause code Warning:ReadAndPrint feature A specific Read&Print sequence was not enabled! received by the printer, and the Read&Print feature is not enabled CODE: AU at the printer Elimination • Contact your dealer Pos: 107.19 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Warning Messages/AX_Warning:_NO_ink!_change_cartridge @ 2\mod_1265636709939_912.doc @ 11544 @ Protocol Display message Cause...
  • Page 169 Pos: 107.22 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Warning Messages/BB_SPEED_TOO_HIGH_SHOULD_BE_<500mm/s_AS-Orbit @ 2\mod_1265636716284_912.doc @ 11556 @ Protocol Display message Cause code Speed too high! should be Belt speed to high while performing <500mm/s HARDWARE TEST > Encoder CODE: BB Elimination • Reduce conveyor belt speed to <500 mm/s Pos: 107.23 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Warning Messages/BC_INK_TYPE_IS_INCOMPATIBLE! @ 2\mod_1265636718268_912.doc @ 11560 @ Protocol...
  • Page 170 Protocol Display message Cause code Font loading warning RAM Insufficient memory for the font memory is full! CODE: BG Elimination • Reduce number of fonts used in print job Pos: 107.28 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Warning Messages/BH_MACRO_LOAD_WARNING @ 2\mod_1265884878279_912.doc @ 11866 @ Protocol Display message Cause code...
  • Page 171 8.4.2 Additional Error Messages Pos: 109.1 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Monitor Messages/M01_Checksum error flash -> RAM transfer @ 2\mod_1271940887638_912.doc @ 16833 @ Message Cause MONITOR-ERROR: M01 Checksum error while transferring the flash into the RAM memory FAULT: xxxxxxxx CHKSUM:ssss-ssss Elimination • Restart the printer Pos: 109.2 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Monitor Messages/M02_USB-EPROM Read @ 2\mod_1271941102636_912.doc @ 16837 @ Message Cause...
  • Page 172 Pos: 109.6 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Monitor Messages/M06_EPROM Unexpected address S0 @ 2\mod_1271941249182_912.doc @ 16853 @ Message Cause MONITOR-ERROR: M06 While data transferring a faulty address range was detected UNEXPECTED ADDRESS record S0 xxxxxxxxx Elimination • Check hex file Pos: 109.7 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Monitor Messages/M07_EPROM Image too large @ 2\mod_1271941734242_912.doc @ 16857 @ Message Cause MONITOR-ERROR: M07...
  • Page 173 Message Cause MONITOR-ERROR: M11 Too many file parts in hex file or hex file too large IMAGE TOO LARGE Elimination • Check hex file Pos: 109.12 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Monitor Messages/M12_EPROM Error Flash Erase @ 2\mod_1271942448456_912.doc @ 16907 @ Message Cause MONITOR-ERROR: M12 Error while erasing the flash memory FAULT FLASH-ERASE...
  • Page 174 Pos: 109.16 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Monitor Messages/M16_READ USB-EEPROM @ 3\mod_1299069292099_912.doc @ 30666 @ Message Cause MONITOR-ERROR: M16 USB-EPROM could not be read READ USB-EEPROM RETRY, CALL SERVIC Elimination • Retry • When error still occurs call service Pos: 109.17 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Monitor Messages/M21_CPU-HwERR @ 3\mod_1299069326307_912.doc @ 30672 @ Message Cause MONITOR-ERROR: M21...
  • Page 175 A detailed description of all failures and error messages. Pos: 111 /Serviceanleitungen/Geräte spezifisch/Drucker/8.3_Technischer Kundendienst_Printer_specific @ 2\mod_1265189705629_912.doc @ 11240 @ Setting dump. The setting dump will help the Quadient support determining the cause • of your problem. Please see the description for SETTING DUMP in the chapter SETTING DUMP, on page 117.
  • Page 176 Pos: 115 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Tinten/9.1_Ü3_Standard inks for [Channelname] address printers @ 1\mod_1260895786690_912.doc @ 8582 @ 3 9.1.1 Standard inks for Quadient address printers The following list of available Quadient inks represents the status up to the time of the publishing of this User Manual.
  • Page 177 Application 150 fibre-free towels for cleaning the ink cartridges. Pos: 117 /Bedienungsanleitungen/Geräte neutral/9.1_Quadient Website, offers and prices @ 0\mod_1253102495694_912.doc @ 3364 @ For information about prices and special offers please visit the Quadient website or contact you local dealer. www.quadient.com Pos: 118 /Bedienungsanleitungen/Geräte neutral/9.1_Ü2_Accessories @ 1\mod_1263810488989_912.doc @ 10361 @ 2...
  • Page 178 Pos: 119 /Zubehör/AS-OrbitBase/R2001.5.072_OEM Orbit Druckeinheit komplett @ 0\mod_1255001186415_912.doc @ 5401 @ 2 9.2.1 Additional print unit for Quadient AS-Orbit AS-Orbit Base Name Print unit for AS-Orbit Base and AS-Orbit printer Part number 9200180V Please contact your authorized Quadient dealer Application The print unit can be connected to an existing print system to expand the print area.
  • Page 179 Pos: 122 /Zubehör/[Zusatzgeräte] (kein Zubehör)/n/a_Dreamfeeder @ 1\mod_1255344925756_912.doc @ 6012 @ 9.3.1 Quadient FD-13 Quadient FD-13 Name Part number Please contact your authorized Quadient dealer Application Compact friction feeder for material up to 13” paper height Max. feeding speed 2.0 m/s / 394 feet/minute Min.
  • Page 180 Quadient CS-800 conveyor Name Please contact your authorized Quadient dealer Part number Application Conveyor with continuous and shingle mode. Can be put on a table or installed on a special mounting. Weight 10 kg / 22.05 lbs Transport speed 0,2–0,9 m/s / 39.4–177.2 feet/minute continuously variable Dimensions L x W x H 860 x 286 x 86 mm / 33.9 x 11.3 x 3.4”...
  • Page 181 10 Technical Specifications Pos: 125 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-Orbit/Technische Daten_AS-Orbit_ONLY_619 @ 2\mod_1269596090591_912.doc @ 13948 @ Printer type Fixed Head Throughput 39,000 postcards / hour (A6 postcards) Transport speed max. 2.0 meter per second / 393.7 ft. per minute Material format min. (width x height) 85* x 40 mm / 3.3* x 1.57”...
  • Page 182 Ethernet (TCP/IP) / USB 2.0 / Serial (for service purposes) Connectivity Emergency stop chain with external devices Start, stop and speed control for Quadient feeder and conveyor 2 relay exits to control external devices (e.g. batch kicker, stacker) Centaur bulk ink supply...
  • Page 183 11 Appendix Pos: 127.1 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Printer Driver & Cables to PC/Ü2_How to completely remove printer drivers from Windows Vista and Windows 7 @ 3\mod_1298277086228_912.doc @ 30442 @ 2 11.1 How to completely remove printer drivers from Windows Vista and Windows 7 1.
  • Page 184 Pos: 127.2 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Printer Driver & Cables to PC/Ü2_How to completely remove printer drivers from Windows XP and Windows 2000 @ 3\mod_1298031435957_912.doc @ 30411 @ 2 11.2 How to completely remove printer drivers from Windows XP and Windows 2000 1. Uninstall •...
  • Page 185 2. Delete • Open the folder plug and play C:\Windows\System32\Spool\drivers\win32x86 or folders C:\Windows\System32\Spool\drivers\win32x64 Please note: The location of the “Windows” folder might be different on your PC. • Delete any address printer related folders left here, except for the folder “3”! 3.

  • Page 186: Figure 80: New Hardware Detected

    Figure 80: New hardware detected Figure 81: Found New Hardware Wizard 3. Identify the • Identify the USB port number as described in How to identify the USB port USB port used by the printer. number 4. Set the Port •...
  • Page 187 2. Add a • Add a “Standard TCP/IP Port” to the already installed printer driver TCP/IP port to as described in chapter 7.3.1, on page 131. the printer driver 3. Setup the • Setup the Ethernet connection between the printer and the PC as Ethernet described in 7.3, on page 129.

  • Page 188: Figure 82: Device Manager

    Figure 82: Device Manager Figure 83: Device Properties - Details Pos: 127.5 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Printer Driver & Cables to PC/TCP /IP (619)/7.X.X_Ü3_How to test the Ethernet connectivity_ONLY_619 @ 3\mod_1296547073221_912.doc @ 29844 @ 2 11.4 How to test the Ethernet connectivity Using the „ping“ command in the Windows Command Prompt, is an easy way to test the Ethernet connectivity of the printer.

  • Page 189: Figure 84: Command Prompt Reply Ok

    3. Use the • Type “ping” ping “IP address printer” command into the Command prompt and hit the Enter key. For “IP address printer” type the exact IP address of your printer. • For example ping 192.168.50.218 4. Ethernet • If the printer is correctly recognized in your network you will get connectivity is the following reply in the command prompt.
  • Page 190 11.4.1 Sample settings for Ethernet connection The tables below show sample settings for the different possible usages of the Ethernet connection. Each table shows examples for the settings that have to be made in: • The printer menu. • The PC used to send data to the printer. •...
  • Page 191 * The default port 9100 is commonly used by printers. Please make sure that this port is not blocked in your LAN or set to a port number that is used in your LAN. ** Use the printer menu SERVICE > CONFIGURAT. INFO to check which IP Address is assigned to the printer.

  • Page 192: Figure 86: Print Dialog Window

    11.5 How to create a print file Depending on the software you use, there are two ways to create a print file. 1. Create a • Open the print dialog window in your software (usually File > print file Print). directly from •...

  • Page 193: Figure 88: Printer Port Properties

    2. Create a • Select the “Printer and Faxes” menu from the “Start” menu of print file by Microsoft Windows. changing the • Right-click on the printer, you want to create a print file for, and port of the select “Properties”. printer driver to file print •...
  • Page 194 Install the printer driver first Please make sure to install the printer driver before you connect to the printer to the PC. Make sure that the connection via the USB port is working correctly by printing sample pages before you attempt the flashware update.
  • Page 195 • Execute the Setup.exe and configure the software as shown in the picture on the right. • Click on “OK” • Close the program and restart it • Click on “Settings…” • Click on “Text file…” User Manual Version 3.1...
  • Page 196 • Enable “Send to printer” • Click on “OK” • Click on “Save” • Open the program, then click on “Print File…” • Search for the Hex file (.hex) of the Firmware • Click on “Open” • Choose the printer driver of your printer model.
  • Page 197 Check if you are sending a compatible Flashware file. Try to resend the file. Pos: 131 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-Orbit/11.x_Ü2_Mounting two print units on one mounting bar_AS-Orbit/OrbitBase @ 2\mod_1266917840288_912.doc @ 12441 @ 2 11.7 Mounting two print units on one mounting bar In certain conditions the available space for mounting the print units can be limited (for example when a dryer should be added behind the printer).

  • Page 198: Figure 89: Two Print Units On One Mounting Bar

    (SERVICE). Only available features will be shown in this menu! Please contact your authorised Quadient dealer for further information. Pos: 133 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-Orbit/11.x_Ü2_Determining the minimal possible paper format @ 2\mod_1266920040538_912.doc @ 12451 @ 2 11.8 Determining the minimal possible paper format The number of print units in your AS-Orbit configuration determines the minimal possible paper format in transport direction that can be processed be the printer.
  • Page 199 • 330 / 3 = 127 mm (4.9”) = minimal paper format Pos: 134 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-Orbit/11.1_Ü2_Print unit, Paper sensor, Encoder wheel positioning_AS-Orbit @ 2\mod_1272009596542_912.doc @ 17032 @ 222 11.9 How to position the print unit guide bars The print unit guide bars of the Quadient AS-Orbit are pre-assembled. If the position of the print units has to be shifted due to modifications or repairs, the default settings have to be restored.

  • Page 200: Figure 90: Paper Sensor

    and the print unit should differ, use the option , on page 70 to adjust the set value. The maximum value is 200.9 mm / 7,99". Horizontal distance between paper sensor and first print unit Good print results may only be achieved if the distance is measured exactly and set correctly in the printer options.
  • Page 201 The statical Teach-in mode (TM/TB) allows the teach of mark and background at the same time (one after the other but independently of the order) or separately. There is no need to teach always both mark and background. • Place a paper under the sensor and switch to the Teach-in mark (TM).

  • Page 202: Figure 92: Sample Position Of The Encoder Wheel On The Belt (Schematical)

    D: Be aware of not to mount the encoder wheel in a sloped position. The wheel has to be aligned parallel to the belt. • E: Don’t position the wheel at the turnaround edge of the belt. Pos: 135 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-Orbit/11.X_Ü2_Sample applications @ 2\mod_1271682057744_912.doc @ 16817 @ 1 User Manual Version 3.1...
  • Page 203 Pos: 136 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-Orbit/11.X_Ü2_Sample application_WEB_AS-Orbit @ 2\mod_1271674355743_912.doc @ 16802 @ 2 12.1 AS-Orbit mounted on a web When using the AS-Orbit in a web application (e.g. paper web in a label printing machine) it is important to adjust certain printer menus. In this sample application we set the menu for the application shown in Figure 94.

  • Page 204: Figure 93: Sample Application: Web

    TOF (paper) sensor print mark operator side transport direction encoder Figure 93: Sample application: Web Pos: 137 /Bedienungsanleitungen/Geräte spezifisch/Drucker/AS-Orbit/11.X_Ü2_Sample application_PRODUCTION LINE_AS-Orbit @ 2\mod_1271679143806_912.doc @ 16808 @ 2 User Manual Version 3.1...
  • Page 205 The production line used in this sample, consists of a feeder and a conveyor belt which are controlled together. The AS-Orbit is mounted onto the conveyor belt. In this sample application we set the menu for the application shown in Figure 94.

  • Page 206: Figure 94: Sample Application: Production Line

    Printer Configuration > sync. drive Note: The setting made in this menu I/O SIGNALS > applies for the output interfaces F635 / FEEDER CTRL. MODE 2700, 18 F and AF 500. As well as for the output interfaces AUX, Relay 1 and Relay 2 when they are set to feeder control.

  • Page 207: Figure 95: Serial Connection Between Printer And Feeder

    Position the feeder • Please assure that the products of the feeder are fed at the same height level as the AS-Orbit conveyor belt. Adjust the height of the feeder if necessary. • The products have to be placed on the conveyor belt in a straight-lined and parallel stream.

  • Page 208: Figure 96: Separator System

    12.4 How to adjust the Quadient FD-13/FD-15 Feeder to the medium This instruction is just a short excerpt of the Quadient Feeder user manual. For detailed instructions please refer to this specific document. The Quadient Feeder is an optional accessory device that can be used in combination with the Quadient AS-Orbit printer.

  • Page 209: Figure 100: Adjusting The Paper Feed Ramp And The Slide, Side View

    Narrow media and unused separation rollers When feeding narrow material, make sure that the position of the not used separator rollers is adjusted to the material thickness as well. Therefore make sure to put a small piece of paper under each of the unused separator rollers, when setting the paper separation.
  • Page 210 Filling the • If not already done, fan out a small stack of products paper stack (approximately 25 mm / 1”) and put it between the paper side guides (F7). The fanning out ensures that the media are gripped effectively by the feed roller (F9) and that no multiple sheets are fed.
  • Page 211 F & b These operating status texts are only shown when the f & B Quadient feeder and Quadient BASE conveyor are f & b connected via serial cables and Printer Config. > BOOT DEFAULTS > SERIAL Base is set to printBase.
  • Page 212 Special application ink for printing on difficult substrate. Please read the additional operation instructions for this ink typ. u USER INK Not optimized default parameter. This parameter can be used for all not Quadient approved inks. User Manual Version 3.1...
  • Page 213 t KH-UV2 TEXT Available for certain printer models only through a feature update. Special application ink for printing on plastic substrate. Requires an UV dryer. This setting should be used when printing text only jobs. g KH-UV2 GRAP (graphics) Available for certain printer models only through a feature update.
  • Page 214 12.7 Declaration of conformity Pos: 145 /Bedienungsanleitungen/Geräte spezifisch/Drucker/CE & FCC Declarations/Declaration of conformity_Introduction @ 2\mod_1270642943823_912.doc @ 14383 @ Products presented in this guide conform to requirements of the following directives: Pos: 146 /Bedienungsanleitungen/Geräte spezifisch/Drucker/CE & FCC Declarations/Machinery and EMC directive @ 2\mod_1270640778289_912.doc @ 14370 @ EC-directives EC directive Year / Register No.
  • Page 215 Warning This is an EN 55022 Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Pos: 148 /Bedienungsanleitungen/Geräte spezifisch/Drucker/CE & FCC Declarations/FCC Note *USA* Class A Device_619_ONLY @ 3\mod_1299071436816_912.doc @ 30686 @ FCC Note USA This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 216 13 Glossary Term Description Addressing Addressing describes the process of printing an address information onto an object, so that it can be delivered by postal means. Usually addressing refers to applying the receivers address. see personalize and individualize ASCll ASCll is the abbreviation for "American Standard Code for Information Interchange".
  • Page 217 Decap Time The decap time of an ink type indicates, for how long an ink cartridge can be exposed, to the surrounding air without capping, before the ink starts to dry within the nozzles. Ink which is dried within the nozzles reduces the print quality when starting or resuming a print job.
  • Page 218 Font inclination Selectively, the font characters may printed vertically straight (normal) or – in a constant angle – inclined (cursive). Font type Font type refers to the print design of a character set. Cour, for example, exhibits a different character design than LetGot or Helv.
  • Page 219 Paper recognition see Top of form Sensor Paper Sensor see Top of Form Sensor Paper size The paper size refers to the paper format which should be printed on. When turning the layout by 180°, the top margin value is automatically detected, so that it corresponds to the set value of normal layout orientation.
  • Page 220 Printer Driver The printer driver translates the commands coming from a software application (e.g. Bulk Mailer Designer) into printer commands. A printer driver must fit to both the software application and the printer model. Printhead see cartridge Printhead carriage The printhead is mounted at the movable printhead carriage. Printhead distance The correct distance between the cartridge nozzles and the paper is important for a clear and sharp printout.
  • Page 221 Top of Form Sensor The Top of Form sensor (or paper sensor) detects the front and (TOF) rear edges of each material. A correct detection is necessary to position the printed image and to stop the printer in case of a jam.
  • Page 222 14 Index Accessories ........176 Fuse ..........138 Glossary ........216 Additional Display Texts ....210 Additional error message....171 Guide bar ........199 Barcode ..........216 Handling ink cartridges ...... 46 Baud rate........216 Ink cartridge ......15, 46, 134 Calibrating the encoder ...... 26 Interfaces ........
  • Page 223 Power supply ......179, 182 Software application ......54 Print direction ......54, 99 Software application ......69 Print file......175, 192, 219 Software application ......87 Print quality....38, 53, 87, 97, 148 Software application ......87 Print unit......137, 178, 199 Spare parts ........
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