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COMMUNICATION
▷
Your dealer's service center.
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Roadside Assistance.
▷
BMW Accident Assistance.
Requirements
▷
Active ConnectedDrive contract, equipment
with intelligent emergency call or BMW Con‐
nectedDrive services.
▷
Cellular network reception.
▷
Standby state is switched on.
▷
The corresponding consent for the transmis‐
sion of the data was selected and given in the
Data Protection menu.
Teleservice Call
Automatic Teleservice Call
Principle
The Teleservice data on the vehicle's service no‐
tifications is sent automatically to the service
center by BMW prior to the service due date. If
feasible, the service center will contact the cus‐
tomer about arranging a service appointment.
General information
The service center can use the transmitted data
to prepare for the necessary work in advance.
This shortens the workshop visit.
Teleservice Report
Concept
Transmits technical data that is evaluated for the
ongoing development of BMW products from
the vehicle to BMW in regular intervals, if
needed.
General information
The Teleservice Report is free of charge and is
activated in vehicles that meet the following re‐
quirements:
90
Services and applications
Online Edition for Part no. 01405A39127 - VI/21
▷
Certain technical requirements are met.
▷
Active BMW ConnectedDrive contract.
▷
Equipment version with intelligent emergency
call or ConnectedDrive services.
Neither personal data nor position data is trans‐
mitted.
Teleservice Battery Guard
Principle
If the battery charge state falls below certain val‐
ues, BMW will inform the customer or Service
Center directly as warranted or the next time the
vehicle is started.
General information
If warranted and feasible, the dealer's service
center will contact the customer about arranging
a service appointment.
The Battery Guard Teleservice is available on a
country-specific basis and under the following
conditions:
▷
Certain technical requirements are met.
▷
Active BMW ConnectedDrive contract.
▷
Equipment version with intelligent emergency
call or ConnectedDrive services.
▷
To receive information from the Battery
Guard Teleservice, your contact data must be
stored in the BMW ConnectedDrive cus‐
tomer portal.
Your dealer's service center
Principle
The preset service center is displayed. It is possi‐
ble to contact the service center.
Functional requirements
The following conditions must be met to enable
use:
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