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Service and
Warranty
Information
2012
X3
X5
The Ultimate
X6
Driving Machine
®

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Summary of Contents for BMW X6 2012

  • Page 1 Service and Warranty Information 2012 The Ultimate Driving Machine ®...
  • Page 2 Owner/Driver Telephones: Business _____________________________________________________________________ Home _____________________________________________________________________ X3, X5 & X6 2012 Model ________________________________________________ Year_______________ Retail / In-Service Date _________________________________________________________ Trim Code ___________________________________ Color Code _____________________ Production Date _______________________________________________________________ License Plate Number _________________________________________________________ BMW Center Telephone Numbers: Offices _____________________________________________________________________ Services _____________________________________________________________________...
  • Page 3: Table Of Contents

    The BMW Maintenance Program ........
  • Page 4 Overview of BMW Limited Warranties ........20...
  • Page 5: Bmw Ultimate Service

    BMW Ultimate Service™ Engine breaking-in: Prior to driving the first approximately 1,250 miles, do not exceed an BMW Ultimate Service leads the industry in engine speed of 3,500 rpm; avoid full-throttle providing owners with incredible value and peace acceleration and using the “kick-down”...
  • Page 6 LL-04. One such oil is Castrol SLX Professional OE SAE 5W-30 (Castrol #06070). The quantity of oil between the two marks is This oil is also available at BMW SAV centers approximately 1 quart. under BMW part number 07 51 0 037 195.
  • Page 7: The Bmw Maintenance Program

    The X5 xDrive35d is equipped with Selective 2012 X3, X5 and X6 vehicles purchased from an authorized BMW SAV center in the United States Catalyst Reduction (SCR) technology. Diesel or Puerto Rico are covered by the BMW Exhaust Fluid (DEF) is injected into the exhaust...
  • Page 8: Maintenance Upgrade Option

    Maintenance temperature. Program period The advanced technologies at BMW have led to Vehicles used in competitive events the development of the unique BMW Condition Oil changes performed outside the Based Service (CBS) system which computes...
  • Page 9: Condition Based Service (Cbs)

    7). brake fluid and coolant, and possibly also the engine oil, brought up to date by your BMW SAV Info Display screens in the instrument center. Also see the section on battery care on page 11 of this Booklet.
  • Page 10: Possible Displays (X5 And X6 Only)

    *Note: The display icons for the state-required safety and emissions inspections may be deactivated by your BMW SAV center if the state in which your BMW is registered does not require them. The sequence of displayed service items may vary. The data for the next service appointment is shown...
  • Page 11: Control Display Screen Contents

    The current service status is automatically saved displayed. in the vehicle’s ignition key. The Service Advisor at your BMW SAV center has a device called a You can request more detailed information on key reader. When your Service Advisor inserts every entry.
  • Page 12 For this model we recommend BMW changed except for repairs. High Performance 5W-30 Diesel Synthetic Oil (BMW part number 07 51 0 037 195) for regular For your convenience, you may also wish to have scheduled engine oil changes.
  • Page 13: Quality Certification I

    Maintenance intervals are subject to change with newer vehicles or may also apply retroactively. Your BMW SAV center will advise and perform maintenance services as required by the most recent information that applies to your vehicle.
  • Page 14: Front Brake

    Front brake Power steering reservoir: Check fluid level. Visually inspect all SRS airbag units for torn Maintenance work: covers, obvious damage or attachment of Replace brake pads, clean brake pad contact stickers. points in calipers. Rear-view mirrors, optional rear-view camera. Brake discs: Check surface and thickness, if Engine coolant: Check fluid level and necessary replace at extra charge*.
  • Page 15: Emission Control Maintenance Schedule

    BMW SAV center regarding BMW NA will not accept any liability for any battery removal. Once removed, the battery parts and accessories not approved by BMW. must be charged and stored in a cool, dry...
  • Page 16: Underbody Maintenance

    The free BMW Roadside Assistance Smartphone representative. app dispatches fast, reliable service to your Be prepared to give: BMW. For more details and to download the app Your name for your iPhone , BlackBerry , Android™ or Windows Mobile Smartphone, visit Your complete Vehicle Identification Number http://roadsidemobile.com/bmw...
  • Page 17: Services

    However, you may request (at no cost) to be Dispatch Service taken to a different BMW SAV center as long as it is within 50 additional miles of the “nearest” A service provider will be dispatched to the site BMW SAV center.
  • Page 18: Sign-And-Drive

    We take the driver and the BMW SAV together after the pride in our product, as does the BMW SAV vehicle has been repaired by an authorized BMW center who services it.
  • Page 19: Customer Assistance - Notification

    As all matters are resolved at the BMW SAV A “reasonable number of attempts” is generally center level, it is important that they be given the defined as (i) four or more attempts to repair the opportunity to provide a solution. Should you feel...
  • Page 20 2. If the manufacturer or your dealer cannot fix REGISTRÓ EN NUEVA JERSEY, PUEDE TENER DERECHO EN LOS TÉRMINOS DE LA LEY or correct the defect within a reasonable SOBRE DEFECTOS CONOCIDA COMO amount of time, you may have the right to LEMON LAW DEL ESTADO DE NUEVA return the vehicle and receive a full refund, JERSEY A UN REEMBOLSO DEL PRECIO DE...
  • Page 21: Bbb Auto Line

    If your concern is still not resolved to your 40 days from the time you file your complaint. satisfaction, BMW NA offers additional The decision is binding on BMW NA if you assistance through BBB AUTO LINE in decide to accept it. BMW NA must comply with...
  • Page 22 30 days if the arbitrator requests an • The same nonconformity has been subject inspection/report by an impartial technical to repair 4 or more times by BMW NA or its expert or further investigation and report by agents AND the buyer has notified BMW NA BBB AUTO LINE.
  • Page 23: Special Programs

    TO YOUR MOTOR VEHICLE. action. 11. If you accept the arbitrator’s decision, BMW NA will be bound by the decision, and will comply with the decision within a reasonable time not to exceed 30 days after we receive notice of your acceptance of the...
  • Page 24: Overview Of Bmw Limited Warranties

    BMW driving pleasure while the vehicle is operated under those conditions. If you wish to operate your vehicle in another country or region, you may be required to adapt your vehicle to meet different prevailing operating conditions and homologation requirements.
  • Page 25: New Sav Limited Warranty - 2012 Models (Valid Only In The U.s.a. And Including Puerto Rico)

    BMW of North America, LLC (BMW NA) warrants center in Kansas. 2012 U.S.-specification SAVs distributed by BMW NA or sold through the BMW NA European Other Items Delivery Program against defects in materials or workmanship to the first retail purchaser, and Wheel alignment, balancing and wiper blade each subsequent purchaser.
  • Page 26: General

    BMW parts for maintenance demonstrator, Aftersales Mobility Program (AMP) or repair services, BMW NA is not obligated to Vehicle or company vehicle, whichever is earlier. pay for repairs that include non-genuine BMW...
  • Page 27: Federal Emissions System Defect Warranty (Valid Only In The U.s.a. And Including Puerto Rico)

    The decision whether to repair or replace said damage repairs, or improper use. parts is solely the prerogative of BMW NA and BMW NA will not accept any liability for any must be expected to correct the failure of the warranted part.
  • Page 28: What Is Not Covered

    (including labor, parts and diagnosis not to The SAV or any part of the SAV, unless a failure exceed BMW NA rates for labor, parts, and causes the SAV to fail to conform to applicable diagnosis in said area) that are covered under this emission regulations.
  • Page 29: Federal Emissions Performance Warranty (Valid Only In The U.s.a. And Including Puerto Rico)

    (including diagnosis), be adjusted, repaired, avoid further penalties or sanctions. If the claim is or replaced, at the option of BMW NA to proper denied, the authorized BMW SAV center will specifications, in order to make the SAV comply notify you in writing of the reason(s).
  • Page 30 For assistance in determining coverage of the BMW SAV center. specific components of the Onboard diagnostic AIR INDUCTION SYSTEM system, please contact your authorized BMW SAV center. FUEL METERING SYSTEM IGNITION SYSTEM POSITIVE CRANKCASE VENTILATION...
  • Page 31: California Emission Control Warranty Statement* Your Warranty Rights And Obligations

    – You are responsible for presenting your vehicle neglect or improper maintenance of your vehicle. to an authorized BMW SAV center as soon as a problem exists. The warranty repairs should be Your emission control system may include parts...
  • Page 32: California Emission Control System Limited Warranty

    California Emission Control California Smog Check test or an EPA approved short test, then BMW NA will repair your vehicle System Limited Warranty* so that it will pass this test. Items that require scheduled replacement are warranted up to the...
  • Page 33: What Is Not Covered

    BMW parts. emission control systems performed by any However, the use of non-genuine BMW...
  • Page 34: General

    Air Resources Board (ARB), Mobile Source Division, 9528 Telstar Avenue, El Monte, CA 91731. Please include the title of the BMW service department head and telephone number.
  • Page 35: California Emission Warranty Parts List

    California Emission Warranty Parts List The following components are covered for defects by the California Emission Control System Limited Warranty for a period of 7 years or 70,000 miles, whichever comes first. For certain models, the following components are covered for a period of 8 years or 100,000 miles, whichever comes first. The period is noted in the table below: Models: X3 xDrive28i...
  • Page 36 Models: X3 xDrive28i X5 xDrive35i X5 xDrive50i xDrive35i X6 xDrive35i X6 xDrive50i xDrive35d Coverage: 8 Years 7 Years 7 Years 7 Years 7 Years 100,000 miles 70,000 miles 70,000 miles 70,000 miles 70,000 miles Exhaust • • • • • Manifold Gasket Exhaust...
  • Page 37 Models: X3 xDrive28i X5 xDrive35i X5 xDrive50i xDrive35i X6 xDrive35i X6 xDrive50i xDrive35d Coverage: 8 Years 7 Years 7 Years 7 Years 7 Years 100,000 miles 70,000 miles 70,000 miles 70,000 miles 70,000 miles Injection Valve • • • • (Fuel Injector) Injection Valve •...
  • Page 38 Models: X3 xDrive28i X5 xDrive35i X5 xDrive50i xDrive35i X6 xDrive35i X6 xDrive50i xDrive35d Coverage: 8 Years 7 Years 7 Years 7 Years 7 Years 100,000 miles 70,000 miles 70,000 miles 70,000 miles 70,000 miles Valvetronic • • Actuator Valvetronic • Sensor VANOS (VVT) •...
  • Page 39: Notice

    The CD ROM BMW provides in the vehicle’s motor vehicle safety standard becomes documents portfolio contains the warranty necessary.
  • Page 40 Notes:...
  • Page 41 Notes:...
  • Page 42 Notes:...
  • Page 44 Information Change Card Please print new owner or update your customer information For immediate updates please contact the BMW Customer Relations Center at 1-800-831-1117, or at www.bmwusa.com/MyAccount. Please Check One: K Address Change K Ownership Change K Mr. K Mrs. K Ms.
  • Page 45 NO POSTAGE NECESSARY IF MAILED IN UNITED STATES BUSINESS REPLY MAIL FIRST CLASSMAIL PERMIT NO. 131 WESTWOOD, NJ BMW of North America, LLC P .O. Box 1227 Westwood, NJ 07675-9868 Attn: Customer Satisfaction NO POSTAGE NECESSARY IF MAILED IN UNITED STATES BUSINESS REPLY MAIL FIRST CLASSMAIL PERMITNO.131 WESTWOOD, NJ...
  • Page 46 More about BMW bmwusa.com The Ultimate 1-800-334-4BMW Driving Machine ® © 2011 BMW of North America, LLC Woodcliff Lake, New Jersey 07677 The BMW name, model names and logo are registered trademarks. Printed in U.S.A. 12/11 SD92-412 *SD92-412* European model shown...

This manual is also suitable for:

X5 2012X3 2012

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