Cic And Service Center; Cic Faq - LG -E410 Service Manual

3. CIC AND SERVICE CENTER

3.1 CIC FAQ

No FAQ
1 Q
I forgot the password for the PhoneLock.
Unlock the 'Pattern Lock' every 5 times / Pin code failure will lead to a pop-up msg
calling for a retry in 30 sec.
To make an emergency call, click the 'Emergency Call' button under the Keypad
menu. To unlock the Pattern Lock and Pin Code , visit a service center.
1. How to unlock the Pattern Lock,Password and Pin
-> HW Factory Reset key combination.
A
2. Call for a confirmation about whether it is included in the User Manual.
-> It will be included in the manual.
3. Give a brief account of HW Factory Reset key combination & method
-> Power OFF -> Power key + Volume down key + Home key -> Factory reset.
Caution : Factory reset will delete the user data.
1. How to unlock the Pattern Lock, PW and PIN
Development
2. Ask if it is marked in the user manual
requests
3. HW Factory Reset key combination & how
2 Q
What should I do to save files on the SD card?
To put files on SD Card, connect the USB cable. Install a USB Driver compatible with your
phone on PC.
1. Upon connecting the USB cable to the phone, you will see a pop-up on the phone.
Select the 'Send Media File' in the pop-up.
A
Then, the PC will display a window for portable disk.
Open the folder to move the file to. Select a file to move on PC and copy it to the
portable disk window.
2. Do the same as in #1 to move files to PC. Select the file in the portable disk window
and copy it to PC.
1. PC<-> SD CARD
Development
requests 2. PHONE<-> SD CARD
LGE Internal Use Only
3. CIC AND SERVICE CENTER
Q&A
- 22 - Copyright © 2013 LG Electronics. Inc. All right reserved.
Only for training and service purposes