Samsung HW-Q950T Full Manual page 41

; There may be sound jitter or delays when
the Soundbar is near an instrument or
electrical device that can cause radio
interference. Place the Soundbar far from
such devices that can cause radio
interference. (E.g., wireless router)
; You can change the radio frequency
channel. (See page 18.)
; Change the TV network connection status
from wireless to wired.
The Subwoofer volume is too low
; The original volume of the content you are
playing may be low. Try adjusting the
Subwoofer level. (See page 11.)
; Bring the Subwoofer speaker closer to you.
In case the TV is not connected via HDMI TO
TV (eARC/ARC)
; Check whether the HDMI cable is correctly
connected to the ARC terminal.
(See page 20.)
; Connection may not be possible due to the
connected external device (set-top box,
game machine, etc.). Directly connect the
Soundbar.
; HDMI-CEC may not be activated on the TV.
Turn on the CEC on the TV menu. (Samsung
TV: Home ( ) → Settings (
→ External Device Manager → Anynet+
(HDMI-CEC) ON)
; To connect with eARC, the eARC function in
the TV menu should be set to On.
(Samsung TV: Home (
→ Sound → Expert Settings → HDMI-eARC
Mode (Auto))
) → General
) → Settings ( )
ENG - 41
There is no sound in when connecting to the
TV in HDMI TO TV (eARC/ARC) mode
; Your device is unable to play the input
signal. Change the TV's audio output to
PCM or Dolby Digital.
(For a Samsung TV: Home (
( ) → Sound → Expert Settings → Digital
Output Audio Format)
In case Bluetooth connection is not possible
; When connecting a new device, switch to
"BT PAIRING" for connection. (Press the
PAIR button on the remote control or
press the (Mic On/Off) button on the
body for at least 5 seconds.)
; If the Soundbar is connected to another
device, disconnect that device first to
switch the device.
; Reconnect it after removing the Bluetooth
speaker list on the device to connect.
(Samsung TV: Home (
→ Sound → Sound Output → Bluetooth
Speaker List)
; The automatic TV connection may be
disabled. While the Soundbar is in "BT
READY", press and hold the p button on
the Soundbar remote control for 5 seconds
to select ON-TV CONNECT. If you see
OFF-TV CONNECT, press and hold p button
again for 5 seconds to switch the selection.
; Remove and reconnect the power plug,
then try again.
; Initialise the product and try again.
(See page 39.)
) → Settings
) → Settings ( )