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manage your calls
Orange Box Call Return
You can use
Orange Box Call Return
to return a call
after someone has left a message on your Orange
Box, without having to remember or make a note of
their number.
To use Orange Box Call Return:
1
Listen to your Orange Box message as normal.
2
When you have finished, if you want to return
the call, simply press # while you are still
connected.
3
Orange Box will automatically dial the caller's
number and connect you.
Note:
Orange Box Call Return is only available if the
network you are calling supports this service. You
are charged your standard call rate.
44
when you can't take your calls, why not
divert them
not available to PrePay customers
Call Divert allows you to divert different types of
calls to different numbers. So, you might choose to
divert fax calls to your office fax machine, but voice
calls to your Orange Box.
You can set up call diverts with the following
settings:
Divert all voice calls
Divert if not available
Divert if busy
Divert if not answered
Cancel all diverts
To activate a divert:
1
Press Start, then scroll to and select Settings.
2
Phone is highlighted. Press the Action key.
3
Scroll to Call Forwarding and press the Action
key.
4
Choose the circumstances for the divert, and
press the Action key.
Unconditional
Diverts all calls.
No reply
Diverts unanswered calls.
Busy
Diverts calls that you reject, or calls that come
through while you are using the phone.
Unavailable
Diverts calls that come through when you are
out of the Orange service area.
5
Make sure that the checkbox is ticked, then
enter the number that you want to forward
calls to.
6
Press Done.
manage your calls
Note: There is no charge to set up or cancel a
divert. You are charged your normal Service Plan
rate. If you are calling or diverting your calls abroad,
the rate will vary depending on the zone you are in.
The availability of the Call Divert service depends
upon the partner network.
To check a divert status, or cancel a divert:
1
Follow the steps above, and select the
condition that you want to check or cancel the
divert for.
2
Simply check or uncheck the box, and
press Done.
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