Artesian Spas Garden Spas Owner's Manual
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Artesian Spas Garden Spas Owner's Manual

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OWNER'S MANUAL
Revision 7 – October 28, 2020

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Summary of Contents for Artesian Spas Garden Spas

  • Page 1 OWNER’S MANUAL Revision 7 – October 28, 2020...
  • Page 3 CERTIFICATE OF AUTHENTICITY Thank you for your purchase. This certificate hereby verifies that the spa you have purchased from an Artesian Spas™ (May Manufacturing, LLC.) authorized dealer is authentic, brand new and original. The spa has been crafted and built in the U.S.A in accordance with industry quality...

  • Page 5: Table Of Contents

    Table of Contents IMPORTANT SAFETY INSTRUCTIONS ................ 4 Equipment Assemblies ....................9 Audio Component Warnings ..................13 VGB 2008 - Important Safety Instructions ..............15 ELECTRICAL REQUIREMENTS .................. 17 SPA START-UP ......................17 Selecting a Location ....................17 General Guidelines ....................17 Outdoor Spa Installation Guidelines ...............
  • Page 6 Figure 6. Three Phase Power  TN and TT Electrical Systems ........25 Figure 8. Filling Location in Filter Housing ..............26 Figure 9. Garden Spas™ Topside Controller Face ............27 Figure 10. Hose Bib Opening Instructions ..............33 Figure 11. Spraying the jets ..................34 Figure 12.

  • Page 7: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS IMPORTANTES CONSIGNES DE SÉCURITÉ Artesian Spas™ (May Manufacturing, LLC.) or any affiliates are not responsible for any defects, failure or damage resulting from improper installation or use, abnormal environmental conditions, cellular signal reception or transmission, and/or viruses or other software problems introduced into this product or other products that are used or purchased products by the user.
  • Page 8 READ AND FOLLOW ALL INSTRUCTIONS 1. WARNING – To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times. The appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
  • Page 9 live parts, except parts supplied with safety extra-low voltage not exceeding 12 V, must be inaccessible to a person in the bath. Parts incorporating electrical components, except remote control devices, must be located or fixed so that they cannot fall into the bath. 8.
  • Page 10 LIRE ET ADHÉRER À TOUTES LES CONSIGNES 1. MISE EN GARDE – Pour réduire le risque de blessure, ne pas laisser les enfants utiliser ce produit sans supervision constante. L'appareil peut être utilisé par des enfants âgés de 8 ans et plus et des personnes ayant des capacités physiques, sensorielles ou mentales réduites ou un manque d'expérience et de connaissances s'ils ont reçu une supervision ou des instructions concernant l'utilisation de l'appareil de manière sécuritaire et comprennent les dangers inhérents.
  • Page 11 7. DANGER – Risque d’électrocution – Interdire tout appareil électrique tel qu’une lampe, un téléphone, une radio ou un téléviseur, à moins de 5 pieds (1,5 m) du spa. Les pièces contenant des pièces en direct, à l'exception des pièces fournies avec une tension extra-basse de sécurité...

  • Page 12: Equipment Assemblies

    Equipment Assemblies An equipment assembly shall be additionally provided with the following important safety instructions 1. WARNING – Risk of Accidental Drowning. Extreme caution must be exercised to prevent unauthorized access by children to avoid accidents, ensure that children cannot use a spa or hot tub unless they are closely supervised at all times. The appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the...
  • Page 13 e) Obese persons and persons with a history of heart disease, low or high blood pressure, circulatory system problems, or diabetes should consult a physician before using a spa. f) Persons using medication should consult a physician before using a spa or hot tub since some medication may induce drowsiness while other medication may affect heart rate, blood pressure, and circulation.
  • Page 14 MODES D’ASSEMBLAGE Un mode d’assemblage doit également être fourni et comporter les consignes de sécurité suivantes: 1. MISE EN GARDE – Risque de noyade accidentelle. Faire preuve d’extrême prudence afin d’empêcher l’accès non autorisé aux enfants. Pour éviter tout accident, veiller à...
  • Page 15 c) Avant d’entrer dans le spa, l’utilisateur doit vérifier la température de l’eau. d) La consommation d’alcool, de drogues ou de médicaments avant ou pendant l’utilisation du spa peut causer une perte de conscience entraînant la noyade. e) Les personnes obèses ainsi que celles qui ont des problèmes cardiaques, une tension artérielle faible ou élevée, des problèmes de circulation sanguine, ou qui souffrent de diabète doivent consulter un médecin avant d’utiliser le spa.

  • Page 16: Audio Component Warnings

    Audio Component Warnings Spas equipped with the Audio system should follow these guidelines for safety: 1. CAUTION – Risk of Electrical Shock - Do not leave compartment door open. 2. CAUTION – Risk of Electrical Shock - Replace components only with identical components.
  • Page 17 MISES EN GARDE SUR LES COMPOSANTES DU SYSTÈME DE SON Les utilisateurs d’un spa doté d’un système de son doivent suivre ces consignes de sécurité: 1. ATTENTION – Risque d’électrocution – Ne pas laisser la porte du compartiment ouverte. 2. ATTENTION – Remplacer les composantes du système de son par des composantes identiques.

  • Page 18: Vgb 2008 - Important Safety Instructions

    VGB 2 008 - Imp portant Sa afety Inst tructions WARNIN Read an nd follow all instruc ctions in t this owne er’s manua al and on n the equipme ent. Failure e to follow w instructio ons can ca ause severe e injury an nd/or...
  • Page 19 Do not use or operate pool, spa, or hot tub if suction fittings are missing, broken or not secured per instructions. The suction fitting is intended to prevent entrapment of the body. Use of the spa hot tub with a missing, broken or improperly secured suction grate may result in serious personal injury including drowning.

  • Page 20: Electrical Requirements

    Garden Spas™ are preset at the factory to run on 120 V, 60 Hz with a 15 A input. This provides for the best performance of the spa. If ordered 240 V, then it will be wired for 240 V, 4 wires, 32 A maximum.
  • Page 21 GFCI or Residual-Current Device (RCD) sub-panel may be used in place of a disconnect device. All Garden Spas™ spas are manufactured and tested to all required codes and standards providing maximum protection against electrical shock. Spa safety...

  • Page 22: Outdoor Spa Installation Guidelines

    in risk of fire, electrical shock, injury, or death. In accordance with all pertinent national, state and local codes and rules, all metal components within the maximum specified distance must be bonded and connected to the ground lug on the exterior of the spa control pack. 5.

  • Page 23: Electrical Wiring

    Indoor Spa Installation Guidelines Spa placement must take into consideration national, state and local building, electrical and plumbing codes, local geotechnical conditions affecting the structure of the building, indoor environmental conditions, etc. The surrounding floor surface must have sufficient traction to prevent slips and falls when wet. It is recommended that a floor drain and/or catch basin is present to remove water that accumulates in the area with a capacity up to the total volume of the spa model.

  • Page 24: Figure 1. Terminal Connections For 240 V And 120 V Service

    service must be readily accessible to the spa occupants, but must not be within 5 feet of the spa. 4. Use only non-metallic conduit and fittings when installing power to the spa. 5. After the spa has been positioned, route lines through the knockout on the left or right front corner of the spa.

  • Page 25: 60 Hz, 240 V Residential Gfci Wiring Schematic

    60 Hz, 240 V Residential GFCI Wiring Schematic Figure 2. GFCI Wiring Schematic for 60 Hz Systems...

  • Page 26: 50 Hz, 240 V Residential 2 Pole Rcd Wiring Schematic

    50 Hz, 240 V Residential 2 Pole RCD Wiring Schematic Figure 3. Wiring Schematic for 50 Hz Systems...

  • Page 27: 50 Hz Single, Two And Three Phase Power Wiring

    50 Hz Single, Two and Three Phase Power Wiring Figure 4. Single Phase Power  TN and TT Electrical Systems 1 X 16 A or 1 X 32 A, 3 Wires (1 Line + 1 Neutral + 1 Protective Earth (Ground) Connect PJ1 between P7 and P13.

  • Page 28: Filling The Spa With Water

     Figure 6. Three Phase Power TN and TT Electrical Systems 3 x 16 A, 5 Wires (3 Lines + 1 Neutral + 1 Protective Earth) Connect PJ1 between P7 and P10. Connect PJ2 between P11 and P13. The protective earth (ground) wire (green yellow) must be connected to system ground terminal as marked for dual phase service.

  • Page 29: Powering The Spa On

    Figure 3. Filling Location in Filter Housing 4. Fill the spa to the bottom of the pillows to cover jets. DO NOT overfill the spa. The water level will rise when occupants are inside. 5. With the front panel off, verify there are no leaks at the pump unions. Pump unions can become loose during shipping.

  • Page 30: Priming Pumps

    Failure to properly prepare the water can result in substantially decreased life of the components and may void the warranty in severe cases. Please consult your local Garden Spas™ dealer in regards to appropriate start-up and maintenance kits available when purchasing the spa.

  • Page 31: Icons

    Icons Starting up At start up, the system verifies the water flow is sufficient according to the following sequence: The Pump 1or the circulation pump runs for a period of 2 to 5 minutes. The display will show “_ _ _” during the flow verification. After this time, the system confirms if flow is adequate or not. If the flow is sufficient, the temperature of the water is displayed on the keypad screen.

  • Page 32: Mode Button

    Mode Button This Mode button has a unique feature. It is a quick memory button. If any pumps and/or light is on, quickly press and release the Mode button, and all systems will turn off. If you quickly press and release the Mode button again, all of those systems will turn back on. For example, if you have pump 1, pump 3, and the lights on and quickly press and release the Mode button then pump 1, pump 3, and the lights will all turn off.

  • Page 33: Adjusting The Set Temperature

    Adjusting the Set Temperature To display the set temperature, press the Up or Down key button once. To change the set temperature, press the button a second time before the LCD stops flashing. Use Up or Down key to set desired water temperature. The temperature setting will be displayed for 5 seconds to confirm your new selection.

  • Page 34: Setting Economy Mode

    Now you u will see “F Fd_ _”. Thi s stands fo or Filter Dur ration. Use e the Up or Down arro ows to set the num mber of hour rs you want t your filter cycle to run n, from 0-24 4.
  • Page 35 Overhea DO NOT T ENTER T THE WATE “Overhe eat” - The s pa has shu ut down. Th he water tem mperature has reache ed 108F (4 42C) at the heater. R Remove th e spa cove er and allow w water to c cool down.

  • Page 36: Maintaining The Spa

    A probl em is dete ected with the tempe rature pro be. Note th he error me essage and con ntact dealer or service supplier for r Tech Supp port. Hardwa are Problem An inte rnal hardw ware error r has been n detected .

  • Page 37: Pillow Care

    CAUTION: The chemical content and temperature of the water will cause damage to certain vegetation. Draining the spa onto plants or lawns is not recommended. When choosing to do this, please remove the spa cover and allow spa to cool for a minimum of 24 hours with the spa turned off.

  • Page 38: Removing, Installing And Cleaning Filters

    Figure 7. Watering down the jets Removing, Installing and Cleaning Filters These are the steps needed to properly replace the DROP IN filters. Spa filters should be cleaned every month and replaced depending on usage. Figure 8. Weir cap...

  • Page 39: Figure 14. Weir Cap Removal

    Figure 9. Weir cap removal Figure 10. Basket removal...

  • Page 40: Figure 17. Empty Filter Housing

    Figure 11. Drop in filter removal Figure 12. Empty filter housing 1) Turn off all power to the spa. 2) Unscrew the weir cap(if applicable) 3) Grab and Lift the basket upwards and dispose of any possible debris. 4) Grab and Lift the filter upwards to remove it from the housing. 5) Clean or Replace the filter.

  • Page 41: Storing Or Winterizing The Spa

    6) Use of a quality filter soak product is recommended. Please contact your dealer to purchase spa care products. NOTE: Only use Garden Spas™ approved filters. Using a Non Garden Spas™ approved filter can cause issues with the circulation system and heater and can void warranty coverage.

  • Page 42: Spa Cabinet Care

    However, it is important that you do not use any abrasive cleaners or strong chemicals. Your Garden Spas™ authorized dealer will be able to supply you with the proper cleaning solution the spa. After cleaning, make sure all residues are removed prior to filling the spa.
  • Page 43 Weather Shield is designed to be easy to maintain. It can be washed, or brushed off and rinsed. Proper care and cleaning is important to the life of all fabrics. FOR NORMAL CARE AND CLEANING. Add 2 ounces of mild soap such as Woolite or Dawn dishwashing liquid to 1 gallon of lukewarm water.Clean the fabric with a "soft bristle brush."Rinse thoroughly with cold water and air dry.

  • Page 44: Chemical Treatment Of Water

    vapors are released. Following this tip will protect your covers materials from premature degradation. Completely remove the cover at least once per week to allow the water to drain  out of it. Always completely remove the cover while using your hot tub. We highly discourage the practice of only opening one half of the cover while bathing in your spa.

  • Page 45: Garden Spas™ Warranty

    GARDEN SPAS™ WARRANTY This section is a description of the warranty, what is covered under the Garden Spas™ spa warranty and conditions that can void the warranty. PLEASE READ THE WARRANTY THOROUGHLY. Please take a moment to register your warranty. You can register on line at http://thegardenspas.com, click on support and Click Here to...
  • Page 46 TRANSFER OF OWNERSHIP. COMMERCIAL APPLICATIONS ARE EXCLUDED FROM THIS AND ALL WARRANTIES. The spa must be set on a level solid surface that is sufficient to support the entire length and width of the spa. Standard building practices must be followed. Damage caused by failure to have a leveled and supported foundation under the spa is not covered under warranty.
  • Page 47 ONE YEAR PLUMBING WARRANTY The plumbing is described as all piping, jet bodies, valve bodies and air controls. The manufacturer warrants all plumbing for a period of one year from the original start date of the warranty. The warranty period starts either the day of delivery to the customer or eighteen (18) month from the date of manufacturing, whichever date comes first.
  • Page 48 Cost for removal of the defective spa and delivery and installation of the replacement spa is the responsibility of the homeowner and will not under any circumstances be covered by Artesian Spas™ (May Manufacturing, LLC.) LIMITATIONS This warranty is void if this Garden Spa™ spa has been subjected to alteration, misuse, or repairs have been performed by anyone other than an authorized agent of May Manufacturing LLC.
  • Page 49 May Manufacturing LLC. or its agents shall not be liable for any injury, cost or other damage, whether incidental or consequential, arising out of any defect covered by the LIMITED WARRANTY. The liability of Artesian Spas™ (May Manufacturing, LLC.) under this LIMITED WARRANTY shall not exceed the original amount paid for the spa.
  • Page 52 www.TheGard d enSpas.com...
  • Page 54 © 2020 Garden Spas™ (May Manufacturing, LLC) 11-0102-11 Rev_R120419...

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