Troubleshooting - Toto WASHLET SW2043R Instruction Manual

Troubleshooting

Rear and Rear soft, front cleansing, wand
Trouble
● Did you sit on the toilet continuously for 2 hours or longer?
(If so, operation is stopped for safety purposes.)
➞Stand up from the seat and then use again.
The wand
● The seat switch will not turn on unless you sit on the seat properly.
(or cleansing water)
➞Sit back on the toilet seat.
does not come out
● Are you using a toilet seat cover, a toilet lid cover or
a seat for infants?
➞Remove any covers. When using a seat for infants
or a soft highchair, remove after each use.
● Has a water failure occurred?
➞Press the "STOP" button and wait until water service is restored.
● Is the shutoff valve closed?
The wand extends but
➞Fully open the shutoff valve.
the cleansing water
● Is the water fi lter drain valve clogged with foreign matter?
does not come out /
➞Clean the filter.
The cleansing water
pressure is weak
● Is the water pressure set to a low level?
● Is the water drain plug loosened?
➞Tighten the water drain plug securely.
● Is the water temperature set to "OFF" or a low level?
● When the temperature of the water supply or the bathroom is low, the water
The cleansing water
temperature may be low when first sprayed.
● Is energy saver in operation?
is cold
➞Wait 10 minutes after having sat on the toilet seat.
You can turn it "OFF" if the energy saver feature is "ON".
● Rear, rear soft and front cleansing stop automatically after 5 minutes of
continuous use.
Stops in the middle
● Does the seat switch have diffi culty detecting?
of use
➞ Sit back on the toilet seat. If you get up slightly from the seat, or sit forward on
the seat, the seating switch may temporarily stop detecting your presence.
Water comes out
● Water may sometimes come out from around the wand when it expands in
unexpectedly
the warm water tank.
from the wand
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Warm air drying (SW2043R only)
Trouble
The dryer
● Is the dryer temperature set to low level?
temperature is low
● The feature stops automatically after 10 minutes of continuous use.
Stops in the middle
● Does the seat switch have diffi culty detecting?
of use ➞ Sit back on the toilet seat. If you get up slightly from the seat, or sit forward on
the seat, the seating switch may temporarily stop detecting your presence.
Toilet Seat and Toilet Lid
Trouble
● Is the toilet seat temperature set to "OFF" or a low level?
● Is the ENERGY SAVER LED (orange) lit?
  When the SEAT LED (green) is also lit.
➞The toilet seat temperature has been lowered to save energy. When you sit,
the toilet seat is temporarily heated.
  When the SEAT LED is OFF.
➞Energy saver is operating and has turned off the toilet seat heater. When
you sit on the seat, the toilet seat heater is turned on temporarily and the
seat is warmed in about 15 minutes.
You can turn it "OFF" if the energy saver feature is "ON".
The toilet seat is
cold
● Have you been seated for a long time?
 
After about 20 minutes of sitting, the temperature starts going down, and
after about 1 hour, the toilet seat heater is turned "OFF".
➞Stand up from the seat and then use again.
● Did you put anything on the toilet seat or the toilet lid?
➞Remove the object from the toilet seat or the toilet lid.
● The seat switch will not turn on unless you sit on the seat properly.
➞Sit back on the toilet seat.
● Is a toilet lid or seat cover installed?
➞Remove any covers.
Energy Saver
Trouble
● Because the function takes several days learning the usage conditions before
The energy saver
starting energy saver, the amount of energy saving may be low, depending
feature is not
on the frequency of use.
working
➞Check the energy saver feature.
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