Samsung MS23J5133A Series User Manual page 28

Troubleshooting and information code
Problem
When power is The door is not properly
connected, the closed.
oven immediately
starts to work.
There is electricity The power or power
coming from the socket is not properly
oven. grounded.
1. Water drips. There may be water or
2. Steam emits steam in some cases
through a depending on the food.
door crack. This is not an oven
3. Water remains malfunction.
in the oven.
The brightness Brightness changes
inside the oven depending on power
varies. output changes according
to function.
Cooking is To ventilate the oven, the
finished, but the cooling fan continues to
cooling fan is still run for about 3 minutes
running. after cooking is complete.
28 English
MS23J5133A_EU_DE68-04328C-01_EN.indd 28
Cause Action
Close the door and check
again.
Make sure the power and
power socket are properly
grounded.
Let the oven cool and then
wipe with a dry dish towel.
Power output changes during
cooking are not malfunctions.
This is not an oven
malfunction.
This is not an oven
malfunction.
Problem Cause
Turntable
While turning, the There is no roller ring,
turntable comes or the roller ring is not
out of place or properly in place.
stops turning.
The turn table The roller ring is not
drags while properly in place, there
turning. is too much food, or the
container is too large and
touches the inside of the
microwave.
The turn table Food residue is stuck to
rattles while the bottom of the oven.
turning and is
noisy.
NOTE
If the above guidelines do not enable you to solve the problem, then contact your
local SAMSUNG customer service centre.
Please have the following information read;
• The model and serial numbers, normally printed on the rear of the oven
• Your warranty details
• A clear description of the problem
Then contact your local dealer or SAMSUNG aftersales service.
Action
Install the roller ring and then
try again.
Adjust the amount of food and
do not use containers that are
too large.
Remove any food residue
stuck to the bottom of the
oven.
2015-11-05 1:22:35