Honeywell Howard Leight VeriPRO Quick Reference Manual page 17

4.0 Troubleshooting
VeriPRO System Problem
Sounds The tones are too loud.
Sounds The background noise in the test room is so loud,
users cannot hear the VeriPRO tones.
(continued)
Recommendation
There are four reasons why tones in the headphone may sound too loud:
1. System Operator did not disable internally-generated computer sounds (see Section
2.4). Make sure the Sound Scheme is set to "No Sounds" during VeriPRO testing.
2. Headphone was switched. Make certain the red earcup (R) is on the right ear and the
blue earcup (L) is on the left ear.
3. Earplugs were not inserted. The VeriPRO software generates loud tones during those
parts of the test for which earplugs are worn. Make sure earplugs are inserted
correctly at appropriate times during the test sequence.
4. Other programs are running on the computer's desktop. For best results, do not
launch or run other programs while testing with VeriPRO. These can interfere with
the test and the presentation of tones.
VeriPRO can compensate for loud background noise:
• Open the System Toolbox and click on Preferences to access the settings.
• Raise the Reference Ear Level (Both Ears Unoccluded) to 70 dB.
• The reference tone will be easier to hear over the background noise without affecting
validity of test results.
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