HAMPTON BAY HB-7779-02 Use And Care Manual page 13

Troubleshooting (continued)
Problem Possible Cause
□
The batteries
seem okay, but
the doorbell does
not work after
□
installation.
□
□
The doorbell
sounds at night.
□
The doorbell does
not sound during
the day.
□
The doorbell
sounds when not
intended (false
triggers).
□
The transmitter
should be synced
to a different
doorbell channel.
The doorbell or transmit-
ter is mounted on metal
or near metal studs.
The doorbell is mounted
near a concrete floor or
wall.
The doorbell and trans-
mitter are installed too
far apart.
The day detect switch on
the motion sensor is in
the "DAY/NIGHT" position.
The day detect switch on
the motion sensor is in
the "DAY ONLY" position
and the motion sensor is
located in a dark area.
The doorbell is receiving
interference from another
wireless device.
The transmitter should
be synced to a different
doorbell channel.
Solution
□
Metal reduces transmission range. Use 1/4 in. to 1/2
in. (6 to 13 mm) wood shims to move the doorbell or
transmitter away from the metal surface.
□
Concrete may reduce range. Move the doorbell away
from the concrete surface.
□
Locate the doorbell closer to the transmitter.
□
The motion sensor is functioning correctly. If a doorbell
alert is not desired at night, slide the day detect switch
to the "DAY ONLY" position.
□
Slide the day detect switch to the "DAY/NIGHT" posi-
tion or move the motion sensor to an area that receives
more light.
□
Reset the doorbell and transmitter(s):
□
Determine which doorbell channel is receiving
the interference by looking at the icons within 10
seconds of the doorbell sounding.
□
Select the channel receiving the interference (see
step 8 under Operation).
□
Remove the batteries from the transmitter(s)
synced to that channel. Wait 30 seconds.
□
Press and hold the push button or the transmitter
sync button for 10 to 15 seconds within 60 sec-
onds after installing batteries into the transmitter.
□
Press and hold the button on the doorbell until the
doorbell sounds a "Beep-Beep-Beep-Beep".
□
Follow step 9 under Operation to re-sync the doorbell
to the transmitter(s).
□
Follow the reset instructions above to remove the
transmitter from the channel and then re-sync to the
desired channel.
13
Please contact 1-844-760-3644 for further assistance.
HAMPTONBAY.com