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Laptop
AX Series
Maintenance manual
dynabook AX Series Maintenance Manual
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Table of Contents
Chapter 1 Hardware Overview
Features and System Unit Block Diagram
Figure 1-1 System Unit Configurations
Figure 1-2 System Unit Block Diagram
Hdd & Ssd
Table 1-1 2.5-Inch HDD Specifications (HGST)
Table 1-2 2.5-Inch HDD Specifications
Table 1-3 2.5-Inch HDD Specifications (Seagate)
Table 1-4 2.5-Inch HDD Specifications (WD)
Table 1-5 M.2 SATA SSD Specifications
Table 1-6 M.2 Pcie SSD Specifications
Table 1-7 M.2 SATA SSD Specifications (Samsung)
Optical Disc Drive (ODD)
Table 1-8 M.2 Pcie SSD Specifications (Samsung)
Table 1-9 DVD-ROM Drive Specifications
Table 1-10 Blu-Ray™ Writer Drive BDXL™ Outline Dimensions
Keyboard
Figure 1-3 Keyboard
Display
Figure 1-4 LCD Module
Power Supply
Figure 1-5 Power Supply Output Rating
Table 1-11 LCD Module Specifications
Batteries
Table 1-12 Battery Specifications
Table 1-13 Time Required for Charges
AC Adaptor
Table 1-14 Data Preservation Time
Table 1-15 RTC Battery Time Required for Charges
Table 1-16 RTC Battery Data Preservation Time
Table 1-17 AC Adaptor Specifications
Troubleshooting Procedures
Troubleshooting
Troubleshooting Flowchart
Figure 2-1 Troubleshooting Flowchart (1/2)
Figure 2-2 Troubleshooting Flowchart (2/2)
Power Supply Troubleshooting
Table 2-1 DC In/Battery Indicator
Table 2-2 Error Code
Figure 2-3 Connection Check
System Board Troubleshooting
Table 2-3 Main Test Menu
HDD/SSD Troubleshooting
Keyboard Troubleshooting
Click Pad Troubleshooting
Display Troubleshooting
Optical Disk Drive Troubleshooting
LAN Troubleshooting
Wireless LAN or Bluetooth Troubleshooting
Sound Troubleshooting
Memory Media (Bridge Media) Slot Troubleshooting
Web Camera Troubleshooting
HDMI Port Troubleshooting
Figure 2-4 Connecting the HDMI out Port
Fingerprint Sensor Troubleshooting
Figure 2-5 Swipe the Finger
Chapter 3 Tests and Diagnostics
Test Program for Maintenance
How to Execute the Test Program
Entry of the DMI Information
Heatrun Test
Main Test Menu
Memory Test
Hard Disk (&SSD) Test
Keyboard Test
LCD Panel Test
Battery Charge Test
Fan Test
Acceleration Sensor Test
Log Utility
LCD Gamma Correction
Wireless Module Test
Sound Test
Setup
Battery off Mode Setting Tool
Sensor Calibration Tool (Not Used)
Chapter 4 Replacement Procedures
Table 4-1 the Case for the Following Example
Safety Precautions
Before You Begin
Disassembly Procedure
Assembly Procedures
Figure 4-1 Pressure Plate Connector/Spring Connector/Back Flip Connector
Tools and Equipment
Screw Tightening Torque
Grip Color
Screw Notation
Memory Media
Figure 4-2 Inserting Memory Media
Battery Pack
Figure 4-3 Releasing the Battery Pack
Cover Assembly and Base Assembly
Figure 4-4 Removing the Memory Module Cover
Figure 4-5 Removing the Base Assembly (1)
Figure 4-6 Removing the Base Assembly (2)
Battery Lock/Battery Release Latch
RTC Battery
Figure 4-7 Removing the Battery Lock/ Battery Release Latch
Figure 4-8 RTC Battery and Harness
Figure 4-9 Removing the RTC Battery
Optical Disk Drive
Figure 4-10 Removing the Optical Disk Drive Assembly (1)
Figure 4-11 Removing the Bracket from the Optical Disk Drive (2)
Hdd/Ssd
Figure 4-12 Removing the HDD/SSD (1)
Figure 4-13 Removing the HDD/SSD (2)
Figure 4-14 Removing the HDD/SSD (3)
Figure 4-15 Removing the HDD/SSD (4)
Memory Module
Figure 4-16 Removing the Memory Module Cover
Figure 4-17 Seating the Memory Module
Usb2.0(3.0)&Audio Board
Speakers
Figure 4-22 Removing the Speakers(1)
SD/LED Board (FTL5LE*/F4L7LE*)
Figure 4-23 Removing the SD/LED Board (1)
Figure 4-24 Removing the SD/LED Board (2)
Wireless LAN Card
Figure 4-25 Removing the SD/LED Board (3)
Figure 4-26 Removing the Wireless LAN Card (1)
Figure 4-27 Removing the Wireless LAN Card (2)
Fan
Figure 4-28 Arrange Wireless LAN Antenna Cable
Figure 4-29 Removing the DC Fan (1)
Figure 4-30 Removing the DC Fan (2)
Figure 4-31 Removing the DC Fan (3)
Figure 4-32 Removing the DC Fan (4)
Figure 4-33 Arrange DC-IN Harness
Fin
Figure 4-34 Arrange LCD Harness(for HD Web Camera Model)
Figure 4-35 Arrange LCD Harness(for IR Camera Model)
Figure 4-36 Removing the Fin
System Board/Lan Module/Power Button Board
Figure 4-37 Removing the System Board (1)
Figure 4-38 Removing the System Board (2)
Figure 4-39 Removing the System Board (3)
Figure 4-40 Removing the System Board (5)
Figure 4-41 Removing the System Board (6)
Figure 4-42 Removing the System Board (7)
Figure 4-43 Removing the System Board (8)
Figure 4-44 Removing the System Board (10)
Figure 4-45 Arrange Power Button Board (FTL5PW*/F4L7PW*) Harness
Keyboard and Click Pad
Figure 4-46 Arrange the LAN Harness
LCD Assembly
Figure 4-47 Removing the LCD Unit (1)
Figure 4-48 Removing the LCD Unit (2)
Figure 4-49 Removing the LCD Unit (3)
Figure 4-50 Removing the LCD Unit (4)
Figure 4-51 Removing the LCD Unit (5)
Figure 4-52 Installing the LCD Unit (1)
Figure 4-53 Installing the LCD Unit (2)
Camera Module/Wireless Antennas
Figure 4-54 Removing the Camera Module (1)
Figure 4-55 Removing the Camera Module (2)
Figure 4-56 Removing the Camera Module (for HD Web Camera Model)(3)
Figure 4-57 Removing the Camera Module (for IR Camera Model)(4)
Figure 4-58 Arrange WLAN Antenna Cables(for HD Web Camera Model)
Figure 4-59 Arrange WLAN Antenna Cables(for IR Camera Model)
Appendix A Handling the LCD Module
Precautions for Handling the LCD Module
Appendix B Board Layout
SYSTEM Board (FTL5SY*/F4L7SY*) Front View
Figure B-1 System Board (FTL5SY*/F4L7SY*) Layout (Front
Table B-1 System Board (FTL5SY*/F4L7SY*) Connectors and Ics (Front
SYSTEM Board (FTL5SY*/F4L7SY*) Back View
Figure B-2 System Board (FTL5SY*/F4L7SY*) Layout (Back
Table B-2 System Board (FTL5SY*/F4L7SY*) Connectors and Ics (Back
USB 2.0/Audio Board (FTL5U2*/F4L7A3*) Front View
Figure B-3 USB2.0(3.0)/Audio Board (FTL5U2*/F4L7A3*) Layout (Front
Table B-3 USB2.0(3.0)/Audio Board (FTL5U2*/F4L7A3*) Connectors (Front
Usb2.0/Audio Board (FTL5U2*) Back View
Usb3.0/Audio Board (F4L7A3*) Back View
Figure B-4 Usb2.0/Audio Board (FTL5U2*) Layout (Back
Figure B-5 Usb3.0/Audio Board (F4L7A3*) Layout (Back
Table B-4 Usb3.0/Audio Board (F4L7A3*) Connectors (Back
Power Button Board (FTL5PW*/F4L7PW*) Front View
Power Button Board (FTL5PW*/F4L7PW*) Back View
Figure B-6 Power Button Board (FTL5PW*/F4L7PW*) Layout (Front
Figure B-7 Power Button Board (FTL5PW*/F4L7PW*) Layout (Back
Table B-5 Power Button Board (FTL5PW*/F4L7PW*) Connectors (Back
SD/LED Board (FTL5LE*/F4L7LE*) Front View
SD/LED Board (FTL5LE*/F4L7LE*) Back View
Figure B-8 SD/LED Board (FTL5LE*/F4L7LE*) Layout (Front
Figure B-9 SD/LED Board (FTL5LE*/F4L7LE*) Layout (Back
Table B-6 SD/LED Board (FTL5LE*/F4L7LE*) Connectors and Ics (Front
Table B-7 SD/LED Board (FTL5LE*/F4L7LE*) Connectors and Ics (Back
Pin Assignments
SYSTEM Board (FTL5SY*/F4L7SY
Table C-1 CN1400 Memory a Connector (260-Pin
Table C-2 CN1410 Memory B Connector (260-Pin
Table C-3 CN1900 SATA HDD Interface Connector (25-Pin
Table C-4 CN1920 SATA HDD Interface Connector (60-Pin
Table C-5 CN1810 SATA ODD Interface Connector (13-Pin
Table C-6 CN2631/CN2630 WLAN Interface Connector
Table C-7 CN3260 KB Interface Connector(34-Pin
Table C-8 CN3380 FAN Interface Connector (4-Pin
Table C-9 CN4050 LAN Interface Connector (8-Pin
Table C-10 CN4800/CN4811 USB3.0 Interface Connector (9-Pin
Table C-11 CN4801 USB3.0 Interface Connector (9-Pin
Table C-12 CN5690 HDMI Port
Table C-13 CN5390 Lcd/Webcam Interface Connector
Table C-14 CN5391 IR Camera Harness Interface Connector (4-Pin
Table C-15 CN6331 Tweeter Speaker Interface Connector (4-Pin
Table C-16 CN6330 Speaker Interface Connector (4-Pin
Table C-17 CN8001 DC-IN Connector (2-Pin
Table C-18 CN8020 RTC Battery Connector 3-Pin
Table C-23 CN8021 Battery (9 Pin
Table C-24 CN9550 Fingerprint Sensor Interface Connector (6 Pin
USB 2.0/Audio Board (FTL5U2*/F4L7A3
Table C-26 CN4941/CN4942 USB2.0(3.0) Interface Connector
Table C-27 CN4942/CN4941 USB2.0(3.0) Interface Connector
Table C-28 CN9830 F4L7SY* Interface Connector
SD/LED Board (FTL5LE*/F4L7LE
Power Button Board (FTL5PW*/F4L7PW
Scan Codes
Table D-1 Scan Codes (Set 1 and Set 2
Table D-2 Scan Codes with Left Shift Key
Table D-3 Scan Codes in Numlock Mode
Table D-4 Scan Codes with Fn Key
Table D-5 Scan Codes in Overlay Mode
Table D-6 No.124 Key Scan Code
Table D-7 No.126 Key Scan Code
Key Layout
Japan (JP) Keyboard (+10 Key
Figure E-1 JP Keyboard
RGB Monitor Loopback Connector
Figure F-1 RGB Monitor Loopback Connector
LAN Loopback Connector
Figure F-2 LAN Loopback Connector
BIOS Rewrite Procedures
Tools
Rewriting the BIOS
EC/KBC Rewrite Procedures
Tools
Rewriting the EC/KBC (for PS59* Model
Rewriting the EC/KBC (for PS59R Model
Reliability
Table I-1 MTBF
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Maintenance Manual
dynabook
T*5/TX/EX/BX/AX/AZ*5/BZ*5
Series
(P-No. PS59*)
T*/T*/CZ*5 Series
(P-No. PS59R)
File Number (960-922)
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Table of Contents
Troubleshooting
Troubleshooting Procedures
31
Troubleshooting Flowchart
32
Figure 2-1 Troubleshooting flowchart (1/2)
33
Figure 2-2 Troubleshooting flowchart (2/2)
34
Power Supply Troubleshooting
36
System Board Troubleshooting
39
HDD/SSD Troubleshooting
42
Keyboard Troubleshooting
45
Click Pad Troubleshooting
46
Display Troubleshooting
47
Optical Disk Drive Troubleshooting
48
LAN Troubleshooting
49
Wireless LAN or Bluetooth Troubleshooting
50
Sound Troubleshooting
52
Memory media (Bridge media) Slot Troubleshooting
53
Web camera Troubleshooting
54
HDMI Port Troubleshooting
55
Fingerprint sensor Troubleshooting
56
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