Ford F-150 Hybrid 2021 Emergency Response Manual page 30

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Section 6: Damaged Vehicle Guidance and Storage
Section 6: Damaged Vehicle Guidance and Storage
Damaged Vehicle Guidance for Ford Motor Company Electric and Hybrid-Electric Vehicles Equipped with
High Voltage Batteries
(Towing and Recovery Operators and Vehicle Storage Facilities)
In the event of damage or fire involving an Electric Vehicle (EV) or Hybrid-Electric Vehicle (HEV):
Always assume the High Voltage battery and associated components are energized and fully charged.
Exposed electrical components, wires and High Voltage batteries present potential High Voltage shock hazards.
Venting/off-gassing High Voltage battery vapors are potentially toxic and flammable.
Physical damage to the vehicle or High Voltage battery may result in immediate or delayed release of toxic and/or flammable gases and
fire.
Identifying Vehicle for High Voltage System Disabling and Vehicle Shutdown
Determine if the vehicle is an electric or hybrid-electric vehicle, and if it is, advise your dispatch and all other responders that an electric
or hybrid-electric vehicle is involved.
To identify potential symptoms of a damaged High Voltage system, contact an authorized service center or vehicle manufacturer
representative. Refer to the vehicle Owner Manual, Emergency Placard (included in the vehicle Owner Manual) and/or the Emergency
Response Guide for appropriate contact information.
If you detect leaking fluids, sparks, smoke, flames, increased temperature, gurgling, popping or hissing noises from the High Voltage
battery compartment, ventilate the passenger area (such as, roll down windows or open doors) and call 911.
Be alert. There is a potential for delayed fire with damaged lithium-ion batteries.
Vehicle Recovery/Transportation
Call an authorized service center or the vehicle manufacturer, if necessary, to determine additional steps that should be taken to safely
recover or transport the vehicle.
Always approach the vehicle from the sides to stay out of potential travel path. It may be difficult to determine if the vehicle is running due
to lack of engine noise.
Place vehicle into park (P), set the parking brake, turn off the vehicle, activate hazard lights, and remove the keys to a distance at least 5
m (16 ft) from the vehicle until loading the vehicle for transport.
Refer to the vehicle owner manual/recovery guide to locate proper attachment/connection points and transport method.
Avoid contact with orange High Voltage cabling and areas identified as High Voltage risk by warning labels.
Vehicle Storage
Contact an authorized Ford or Lincoln Dealer as soon as possible as there may be additional steps necessary to secure,
discharge, handle, and/or store the High Voltage battery and vehicle.
Do not store a severely damaged vehicle with a lithium-ion battery inside a structure or within 15 m (50 ft) of any structure or vehicle.
Make sure the passenger and cargo compartments remain ventilated.
Prior to placing vehicle in storage, and while located in storage area/tow lot, continue to inspect vehicle for leaking fluids, sparks, smoke,
flames, gurgling or bubbling sounds from the High Voltage battery and call 911 if any of these are detected.
Maintain clear access to stored vehicles for monitoring and emergency response if needed.
For specific information and safety preparation regarding the High Voltage system, refer to WWW.MOTORCRAFTSERVICE.COM, select
quick guides for the appropriate vehicle emergency response guide.
NOTICE:
Do not attempt to pull / tow vehicle with wheels on the ground as this may cause the vehicle to generate electricity and can cause
potential damage.
WARNING:
ELECTRIC VEHICLES DAMAGED BY A CRASH MAY HAVE COMPROMISED HIGH VOLTAGE SAFETY SYSTEMS AND PRESENT A
POTENTIAL HIGH VOLTAGE ELECTRICAL SHOCK HAZARD. EXERCISE CAUTION AND WEAR APPROPRIATE PERSONAL
PROTECTIVE EQUIPMENT (PPE) INCLUDING HIGH VOLTAGE SAFETY GLOVES AND BOOTS. REMOVE ALL METALLIC JEWELRY,
INCLUDING WATCHES AND RINGS. ISOLATE THE HIGH VOLTAGE SYSTEM AS DIRECTED BY THE FORD EMERGENCY RESPONSE
GUIDE FOR THE VEHICLE. FAILURE TO FOLLOW THESE INSTRUCTIONS MAY RESULT IN SERIOUS PERSONAL INJURY OR
DEATH.
2021 F-150 Hybrid Vehicle Emergency Response Guide - 11/2020
Damaged Vehicle Guidance and Storage
© Copyright Ford 2020 FoMoCo

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