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22 Customer Service
If you have any queries on use, are unable to rectify
faults on the appliance yourself or if your appliance
needs to be repaired, contact Customer Service.
Detailed information on the warranty period and terms
of warranty in your country is available from our after-
sales service, your retailer or on our website.
If you contact Customer Service, you will require the
product number (E-Nr.) and the production number
(FD) of your appliance.
The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.
23 How it works
Here, you can find the ideal settings for various types
of food as well as the best accessories and cookware.
We have perfectly tailored these recommendations to
your appliance.
23.1 General cooking tips
Please take note of the following information when
cooking all types of food.
¡ The temperature and cooking time depend on the
amount of food and the recipe. Settings ranges are
specified for this reason. Try using the lower values
to start with.
¡ The setting values apply to food placed in the cook-
ing compartment while the cooking compartment is
still cold. Do not place accessories into the cooking
compartment until it has finished preheating.
¡ Remove any accessories that are not being used
from the cooking compartment.
23.2 Baking tips
¡ Dark-coloured metal baking tins are most suitable
for baking cakes, bread and other baked goods.
¡ Use wide, shallow cookware for bakes and gratins.
Food takes longer to cook in deep, narrow cook-
ware and it browns more on top.
¡ Silicone moulds are not suitable.
¡ If you are cooking bakes directly in the universal
pan, place the universal pan into the cooking com-
partment at level 2.
¡ The setting values for bread dough apply to both
dough placed on a baking tray and dough placed in
a loaf tin.
ATTENTION!
When the cooking compartment is hot, any water in-
side it will create steam. The change in temperature
may cause damage.
Never pour water into the cooking compartment
▶
when it is still hot.
Never place cookware containing water on the
▶
cooking compartment floor.
22.1 Product number (E-Nr.) and production
number (FD)
You can find the product number (E-Nr.) and the pro-
duction number (FD) on the appliance's rating plate.
You will see the rating plate with these numbers if you
open the appliance door.
Make a note of your appliance's details and the Cus-
tomer Service telephone number to find them again
quickly.
Shelf positions
If you are using the 4D hot air heating function, you
can choose between shelf positions 1, 2, 3 and 4.
Baking on one level
Tall baked items and tins/dishes on
the wire rack
Shallow baked items/baking trays
Baking on two or more levels
2 levels
¡ Universal pan
¡ Baking tray
2 levels
¡ Baking tins on two wire racks
3 levels
¡ Baking tray
¡ Universal pan
¡ Baking tray
4 levels
¡ 4 wire racks with greaseproof pa-
per
Use the 4D hot air heating function.
Note: Items that are placed in the appliance on baking
trays or in baking tins/dishes at the same time will not
necessarily be ready at the same time.
23.3 Roasting, braising and grilling tips
¡ The recommended settings are for fridge-temperat-
ure food and unstuffed, oven-ready poultry.
¡ Place the poultry onto the cookware breast-side or
skin-side down.
¡ Turn roasting joints, grilled items or whole fish after
approx. ½ to ⅔ of the specified time.
Customer Service en
Shelf position
2
3
Shelf position
3
1
3
1
5
3
1
5
3
2
1
25
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