Troubleshooting Guide; Enerbox2 Inspection - LG A1C-V5 Series Installation Manual

5 Troubleshooting Guide

5-1 EnerBox2 Inspection

If EnerBox2 doesn't work as guided in the manual, please follow these steps at first measure before
troubleshooting.
A. Make sure that the power cord is fully engaged into the power outlet and into the EnerBox2 body. If
everything is normal, the LED on upper position of the EnerBox2 will be flashing light then turned off
after the boot procedure is in completion.
B. Check the EnerBox2 operation mode. Enerbox2 usually used as the GATEWAY mode.
C. Reboot the EnerBox2 by pressing the 'RESET' pin. If everything is normal, the The LEDs will be flashing
light then turned off after the boot procedure is in completion.
D. For another solution, push the 'FACTORY RESET' for 3 seconds. The button is placed on the bottom of
the EnerBox2. Four LEDs will be flashing in amber. When it is done, they will be flashing in green. Then,
press the 'RESET' button for reboot.
E. Please follow other steps described in this manual. If problems persists, contact LG for technical support.
EnerBox2 left-side
RESET
※ If the current location is not the installation site, you can reboot the EnerBox2 remotely to check the
operation.
- Web : [System > Activated System > Choose System name]
Click 'EnerBox2 S/N' in the left system view or 'View Detail' in Device info and then press 'Reboot'
- App : [System (Cloud Connection) > Activated > Choose System name > EnerBox]
Click '...' and then press 'Reboot'
Rev. 1.0
AC Module System Installation Manual
FACTORY
RESET
EnerBox2 bottom-side
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