Napoleon BIP500RB Manual page 13

Problem
"Paint" appears to be Grease build-up on inside surfaces.
peeling inside lid or hood.
Burner output on "high" Lack of gas.
setting is too low.
(Rumbling noise and Supply hose is pinched.
fluttering blue flame at
burner surface.) Dirty or clogged orifice.
Spider webs or other matter in venturi tube.
Propane regulator in "low flow" state.
Infrared burner (if Ceramic tiles overloaded with grease
equipped) flashes back drippings and build-up. Ports are clogged.
(during operation the
burner abruptly makes
a loud "whoosh" sound,
followed by a continuous Burner overheated due to inadequate
blow-torch type sound ventilation (too much grill surface covered
and grows dim.) by griddle or pan.)
Cracked ceramic tile.
Leaking gasket surrounding the ceramic tile,
or a weld failure in the burner housing.
Illumination and Side/Rear Electric power is out
burner Ignition do not
work
The grill is not receiving electric power
Ignitor works but the knob The knob lights wire connector disconnected
blue lights don't illuminate from the main wire connector
when turn on the light
switch and the knob red
lights also don't illuminate The light switch doesn't work properly
when turn on the gas
burners The wire harness doesn't work properly
N415-0522 SEP 25.20
Possible Causes Solution
This is not a defect. The finish on the lid and
hood is porcelain, and will not peel. The
peeling is caused by hardened grease, which
dries into paint-like shards, that flake off.
Regular cleaning will prevent this. See cleaning
instructions.
Check gas level in propane cylinder.
Reposition supply hose as necessary.
Clean burner orifice.
Clean out venturi tube.
Ensure lighting procedure is followed carefully.
All gas grill valves must be in the off position
when the tank valve is turned on. Turn tank
on slowly to allow pressure to equalize. See
lighting instructions.
Turn burner off and allow to cool for at least
two minutes. Relight burner and burn on high
for at least five minutes or until the ceramic
tiles are evenly glowing red.
Ensure that no more than 75% of the grill
surface is covered by objects or accessories.
Turn burner off and allow to cool for at least
two minutes, then relight.
Allow burner to cool and inspect very closely
for cracks. If any cracks are found, contact
your authorized Napoleon dealer to order a
replacement burner assembly.
Contact your authorized Napoleon dealer for
instructions on ordering a replacement burner
assembly.
Check and replace the batteries in the battery
box if it ran out
Ensure the grill is connected between the
battery box and the control panel connector
Connect the knob light wire connector to the
main wire connector inside of the control
panel
Replace the light switch
Replace the wire harness of the control panel
13
EN
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