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So lv ing Pr o ble m s
A
.D LL
R E Q U I R E D
F I L E W A S N O T F O U N D
trying to open is missing an essential file. To remove and then reinstall the
program:
Windows Me:
Click the Start button, point to Settings, and then click Control Panel.
1
Double-click the Add/Remove Programs icon.
2
Select the program that you want to remove.
3
Click Add/Remove and follow the prompts on the screen.
4
See the program documentation for installation instructions.
5
Windows 2000:
Click the Start button, point to Settings, and then double-click Control
1
Panel.
Double-click the Add/Remove Programs icon.
2
Select the program that you want to remove.
3
Click Change/Remove and follow the prompts on the screen.
4
See the program documentation for installation instructions.
5
General Program Problems
A program crashes
S
E E T H E S O F T W A R E D O C U M E N T A T I O N
maintain websites with information that may help you to solve the problem.
A program stops responding
P
<C
> < A
R E S S
T R L
L T
program that is no longer responding. Then click End Task.
—
The program that you are
—
Many software manufacturers
> < D
>—
In the Close Program window, select the
E L