If You Cannot Play A Music Cd Or Install A Program From A Cd; If You Cannot Play A Dvd Movie - Dell Inspiron 8000 Solution Manual

If you cannot play a music CD or install a program from a CD

E W
N S U R E T H A T I N D O W S R E C O G N I Z E S T H E D R I V E
My Computer icon. If the CD drive is not listed, perform a full scan with your
antivirus software to check for and remove viruses. Viruses can sometimes
prevent Windows from recognizing the drive.
T
E S T T H E D R I V E W I T H A N O T H E R
possibility that the original CD is defective.
C —
See the
L E A N T H E D I S C
help files, see page 26.
A W
D J U S T T H E I N D O W S V O L U M E C O N T R O L
speaker icon in the lower-right corner of your screen. Be sure that the volume is
turned up and that the sound is not muted.
I
F Y O U H A V E O N E C D I N T H E F I XE D O P T I C A L D R I V E A N D O N E
— To identify which CD is not playing:
T H E M E D I A B A Y
For Windows 2000, double-click the Softex BayManager icon on the taskbar.
Then click the Storage Devices tab and click Computer to see if the device is
listed. Click OK if both devices are listed. If only one device is listed, remove the
CD from the listed bay and ensure that Windows recognizes the drive.
For Windows Me, double-click the My Computer icon on your desktop. Then
double-click the drive letter of the device the you are verifying.

If you cannot play a DVD movie

E W
N S U R E T H A T I N D O W S R E C O G N I Z E S T H E D R I V E
My Computer icon. If the DVD drive is not listed, perform a full scan with your
antivirus software to check for and remove viruses. Viruses can sometimes
prevent Windows from recognizing the drive.
T
E S T T H E D R I V E W I T H A N O T H E R
the possibility that the original DVD is defective.
—
CD— Insert another CD to eliminate the
Tell Me How
help file for instructions. To access
—
Double-click the yellow
—
DVD —
Insert another DVD to eliminate
Double-click the
C D
I N
Double-click the
HINT: High-speed CD
drive vibration is normal
and may cause noise. This
noise does not indicate a
defect in the drive or the
CD.
HINT:
Because of
different worldwide file
types, not all DVD titles
work in all DVD drives.
35
S o lv ing Pr o ble m s