Dell Inspiron 3700 Reference And Troubleshooting Manual page 63

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5. Call Dell for technical assistance.
See Chapter 5, "Getting Help," for instructions.
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If an AC adapter is not connected to your computer, the computer's power source is
its battery. If the computer does not turn on when a battery is installed, the battery's
charge may be depleted. To troubleshoot this problem, make a copy of the
Diagnostics Checklist found in Chapter 5 and fill it out as you perform the following
steps:
1. Turn off the computer and peripherals. Disconnect the peripherals from the
electrical outlet.
2. Reseat each installed battery by first removing and then replacing the battery in
its bay.
3. Press the power button. Does the computer turn on?
Allow one minute for the computer to initialize its components before checking
for signs of power.
Yes. Go to step 4.
No. Use the AC adapter to connect your computer to an electrical outlet. If the
computer operates normally when using AC power, go to step 7 . If the computer
does not boot when using the AC adapter, see the preceding subsection,
"Total Power Failure When Using the AC Adapter."
4. Is the battery status indicator blinking, indicating that the battery is charging?
Yes. Go to step 6.
No. Go to step 5.
5. Does the battery status indicator remain constantly lit (not blinking)?
Yes. Go to step 7 .
No. The battery is defective. Call Dell for technical assistance. (See Chapter 5,
"Getting Help," for instructions.)
6. Use the AC adapter to fully charge the battery.
For instructions, see the topic titled "Charging the Battery" in the system Help.
7 . Does the battery status indicator remain constantly lit (not blinking), indicating
that the battery is fully charged?
Yes. The problem is resolved. Turn on the computer.
No. You may have a defective battery. Go to step 8.
8. Disconnect the AC adapter. If a fully charged spare battery is available, install it in
the computer.
Basic Troubleshooting 3-15