Dell Inspiron 2000 Reference And Troubleshooting Manual

Dell inspiron 2000: reference guide.
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    Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, BE DIRECT , Inspiron, and DellWare are trademarks of Dell Computer Corporation; Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation; Intel is a registered trademark of Intel Corporation;...

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       As you use your computer, observe the following safety guidelines: Do not attempt to service the computer yourself. Always follow installation instructions closely. Do not carry a battery pack in your pocket, purse, or other container where metal objects (such as car keys) could short-circuit the battery terminals. The resulting excessive current flow can cause extremely high temperatures and may result in damage from burns.

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    To help prevent electric shock, plug the AC adapter and peripheral power cables into properly grounded power sources. These cables are equipped with 3-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable. If you must use an extension cable, use a 3-wire cable with properly grounded plugs.

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    If your computer gets wet or is damaged, follow the procedures described in Chapter 3, “Basic Troubleshooting.” If, after following these procedures, you confirm that your computer is not operating properly, contact Dell Computer Corporation. (See Chapter 5, “Getting Help,” for the appropriate telephone...

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    computer positioned directly in front of user For comfort and efficiency, observe the following ergonomic guidelines when setting up and using your computer: When setting up the computer for work, place it on a level surface. Position your computer directly in front of you as you work. Adjust the tilt of the computer’s display, its contrast and/or brightness settings, and the lighting around you (such as overhead lights, desk lamps, and the curtains or blinds on nearby windows) to minimize reflections and glare on the...

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    Static electricity can harm electronic components inside your computer. To prevent static damage, discharge static electricity from your body before you touch any of your computer’s electronic components, such as a memory module. You can do so by touching an unpainted metal surface on the computer’s I/O panel. As you continue to work inside the computer, periodically touch an I/O connector to remove any static charge your body may have accumulated.

  • Page 9: Technical Assistance, Help Tools, Software

       This guide is intended for anyone who uses a Dell portable computer. It can be used by both first-time and experienced computer users who want to learn about the features of the computer. This guide also provides basic troubleshooting procedures and instructions for using the Dell Diagnostics to test your computer and its components.

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    For information about the Dell warranty and return policy, see Appendix E, “Limited Warranty, Return Policy, and Year 2000 Statement of Compliance.” In addition to this Reference and Troubleshooting Guide, the following documentation is...

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    The following list defines (where appropriate) and illustrates typographical conventions used as visual cues for specific elements of text throughout this document: Interface components are window titles, button and icon names, menu names and selections, and other options that appear on the monitor screen or display. They are presented in bold.

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    Screen text is text that appears on the screen of your display or external monitor. It can be a system message, for example, or it can be text that you are instructed to type as part of a command (referred to as a command line). Screen text is presented in the Courier New font.

  • Page 13: Table Of Contents

    Installing an Internal Hard-Disk Drive........2-8 Returning a Hard-Disk Drive to Dell ....... . 2-11 Connecting Other External Devices .

  • Page 14: Table Of Contents

    Dell Diagnostics Main Screen ........

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    Before You Call ........... . 5-5 Dell Contact Numbers .

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    Diagnostics Menu ........3-15 Dell Diagnostics Main Screen ......3-16 Diagnostics Checklist .

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    Dell Contact Numbers ........5-9...

  • Page 19: Hardware Features, Software Features

    Ultra direct memory access (DMA)/33 data transfer protocol for Advanced Technology Attachment (ATA)/integrated drive electronics (IDE) hard-disk drive interface. Ultra DMA/33 allows data transfer rates of up to 33 MB/sec. support.dell.com ® mobile microprocessor incorporating the latest processor technology. ®...

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    If the batteries run out of power, save-to-disk suspend mode prevents data loss by copying all system data to the hard-disk drive and turning off the computer.  Dell Inspiron 2000 System Reference and Troubleshooting Guide...

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    An automatic thermal management system that uses a variable-speed fan and microprocessor speed changes to keep the computer running at the optimum temperature. power button keyboard touch pad touch pad buttons device access/status indicators support.dell.com security cable slot  display latch keyboard status indicators display PC Card slot hard-disk drive...

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    AC adapter connector PS/2 connector Dell Inspiron 2000 System Reference and Troubleshooting Guide microphone jack air inlet fan intake/ exhaust vents  USB connector speaker jack external media bay...

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    CD that accompanied your computer. Instructions for installing the drivers are provided in Chapter 4, “System Software Solutions.” NOTE: The drivers on the System Software CD are the ones Dell installed on your hard-disk drive before shipping the computer to you. To download the latest support.dell.com...

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    B, “Using the System Setup Program.” Dell Diagnostics for evaluating the computer's components and devices. For information on using the diagnostics, refer to "Running the Dell Diagnostics" in Chapter 3. Certain configurations of Dell computer systems comply with the requirements set forth by the Environmental Protection Agency (EPA) for energy-efficient computers.

  • Page 25: Getting Help

    PC Cards Carrying case To order any of these options or upgrades, call Dell. For instructions, see Chapter 5, “Getting Help” , or the “Contacting Dell” section of the system Help. If at any time you do not understand a procedure described in this guide, or if your computer does not perform as expected, Dell provides a number of tools to help you.

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     Dell Inspiron 2000 System Reference and Troubleshooting Guide...

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        This chapter describes the installation procedures for the options and upgrades available from Dell for your computer. The AC adapter converts AC power to the DC power required by the computer. The AC adapter kit includes two cables: the AC adapter cable and an AC power cable (see Figure 2-1).

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    To install a battery in the battery bay, perform the following steps: Save and close any open files, exit any open application programs, and shut down the computer. Dell Inspiron 2000 System Reference and Troubleshooting Guide AC adapter  AC adapter...

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    Close the computer display and turn the computer over. Slide the battery bay latch toward the unlock position (see Figure 2-2).

  • Page 30: World Wide Web

    If the battery is fully discharged, it takes a much longer time than usual to recharge it. To purchase a new battery, call Dell or access the Dell World Wide Web site at http://www.dell.com. Dispose of the old battery properly. See “Battery Disposal” in Appendix D.

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    Microsoft Windows 98 Second Edition operating system. If you choose to install Windows NT on a computer that originally came with a DVD-ROM drive, the DVD-ROM drive will function as a CD-ROM drive. SuperDisk LS-120 drive support.dell.com  securing clips (2) Options and Upgrades...

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    Slide the new device firmly into the external media bay until you hear a click indi- cating that the device is fully seated. media bay cable Dell Inspiron 2000 System Reference and Troubleshooting Guide media bay connector on computer securing...

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    Your computer may be using Softex BayManager software. This software allows you to change devices in the external media bay while the computer is running. You do not have to shut down or restart the computer for the device to be recognized. support.dell.com  Options and Upgrades...

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    CD to install software on the new hard-disk drive. The computer’s basic input/output system (BIOS) may not support hard-disk drives obtained from vendors other than Dell. Dell does not guarantee compatibility or provide support for hard-disk drives obtained from other sources.

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    (see Figure 2-7). Save the screws for use later in this procedure. With the computer still upside-down, press down on the drive carrier assembly's three grip lines and pull the assembly straight out to the side to remove it. support.dell.com bottom of computer  screws (2)

  • Page 36: Partitioning And Formatting The Hard-disk Drive

    Install the operating system on the drive. For instructions, see Chapter 4, “System Software Solutions.” 10. Test the drive by running the IDE Devices device group tests in the Dell Diagnostics. For instructions, see “Running the Dell Diagnostics” in Chapter 3.

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    If you need to return your hard-disk drive, you must ship it to Dell in its original foam packaging (see Figure 2-8). Otherwise, the hard-disk drive may be damaged while in transit. hard-disk drive You can connect a variety of external devices to your computer. For instructions, refer to the section titled “Connecting External Devices”...

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     2-12 Dell Inspiron 2000 System Reference and Troubleshooting Guide...

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    Complete the checks in this chapter before you call Dell for technical assistance; even if these checks do not provide an immediate solution, they can help technicians help you diagnose and fix the problem.

  • Page 40: Checking Connections, Environmental Factors, Power

    Verify that the settings in the system setup program match your computer’s configuration as explained in Appendix B, “Using the System Setup Program.” Use the Dell Diagnostics to check your computer (refer to “Running the Dell Diagnostics” found later in this chapter).

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    Plug the computer directly into an electrical outlet, bypassing any power protection devices. Plug a device, such as a lamp that you know works, into the electrical outlet to make sure the power source is okay. support.dell.com Basic Troubleshooting...

  • Page 42: Modem, Drives, Cleaning Diskette Drives

    Try a different diskette in the drive. If the new diskette works, the original one may be defective. Check drive operations at the MS-DOS “Running the Dell Diagnostics” found later in this chapter) and the Windows operating system. Check the settings on the Page One submenu of the system setup program as described in Appendix B, “Using the System Setup Program.”...

  • Page 43: Look And Listen, System Setup Program Options

    NOTE: Because of different conventions currently used in the industry, not all DVD titles work in all DVD-ROM drives. Run the IDE Devices device group as described in “Running the Dell Diagnostics” found later in this chapter. Refer to “Troubleshooting the CD-ROM or DVD-ROM Drive” found later in this chapter for further troubleshooting information.

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    If your computer does not boot, call Dell for technical assistance. (See Chapter 5, “Getting Help,” for instructions.) Other wise, see “Running the Dell Diagnostics”...

  • Page 45: Start-up Files

    You can confirm that a computer problem is caused by software by first running the System Board Devices device group as described in “Running the Dell Diagnostics” found later in this chapter. If all tests in the device group complete successfully, the error condition is most likely caused by software.

  • Page 46: Using Software, Error Messages, Memory-resident Programs, Program Conflicts

    If the problem you were experiencing does not recur, one of the TSR programs probably created the conflict. Add the TSR commands back into the start-up files one at a time until you identify which TSR program is creating the conflict. Dell Inspiron 2000 System Reference and Troubleshooting Guide...

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    IRQ7 IRQ8 NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the system Help. support.dell.com   Reserved; generated by the system timer Reserved; generated by the keyboard controller to signal that...

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    If there is an IRQ conflict, the Device status area in the Properties window reports what expansion cards or devices are sharing the device's IRQ. Resolve the IRQ conflicts. 3-10 Dell Inspiron 2000 System Reference and Troubleshooting Guide    SCI in ACPI mode...

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    Place the computer in a dry area at room temperature. Do not use artificial means to speed up the drying process. Ground yourself by touching one of the unpainted metal connectors on the I/O panel. Reinstall the hard-disk drive. support.dell.com Basic Troubleshooting 3-11...

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    11. Reconnect the computer and peripherals to an electrical outlet and turn them on. 12. If the computer is able to boot, run the Dell Diagnostics to identify computer damage. If the computer is unable to boot, see “Troubleshooting a Power Failure”...

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    To start the diagnostics, perform the following steps: Turn on or restart the computer. Press <F2> at the Dell logo screen to access the system setup menu. If you wait too long and the operating system begins to load into memory, let the computer complete the load operation.

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    Dell recommends that you choose this option first to increase the odds of tracing the source of the problem quickly. For a thorough check of your computer, select the Fully Test All Devices option.

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    Information on the main screen of the diagnostics is presented in the following five areas: Two lines at the top of the screen identify the version number of the Dell Diagnostics. On the left side of the screen, the Device Groups area lists the diagnostic test groups in the order they will run if you select All from the Run tests menu category.

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    The computer recognizes the parallel port as LPT1, which is an address that tells the computer where to send outgoing information and where to look for incoming information. Because your printer is a parallel 3-16 Dell Inspiron 2000 System Reference and Troubleshooting Guide...

  • Page 55: Main Menu

    " The Keys Help category explains the functions of the all of the keystrokes that can be used in Dell Diagnostics. #  The Device Group Help category describes the test group that is presently highlighted in the Device Groups list on the main menu screen. It also provides reasoning for using some tests.

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    An example of the Diskette subtest Diskette Drive Seek Test is as follows: %  The Versions Help category lists the version numbers of the subtests that are used by the Dell Diagnostics. 3-18 Dell Inspiron 2000 System Reference and Troubleshooting Guide...

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                This chapter explains how to reinstall Dell device drivers and utilities on your Dell computer running the Microsoft Windows 98 Second Edition operating system or the Microsoft Windows NT operating system. You may need to use this document under...

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    Install your application programs on the hard-disk drive. If you have trouble with the hard-disk drive, run the IDE Devices device group tests in the Dell Diagnostics. For instructions, see “Running the Dell Diagnostics” in Chapter 3. If you ever need to remove the S2D partition to free up storage space on the hard-disk drive, do so by using the rms2d.exe utility on the System Software CD.

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    Obtain updated drivers for products pur- chased from Dell from the support section of the Dell World Wide Web site (http://support.dell.com). Before beginning this procedure, make sure that the external media bay containing a CD-ROM or DVD-ROM drive is connected to the computer, and make sure that the computer is connected to an electrical outlet.

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    System Software CD, insert the Windows CD, and click OK. If after doing this you are prompted again to insert the CD, click OK to continue the installation. Dell Inspiron 2000 System Reference and Troubleshooting Guide Core Drivers — includes the audio, video, touch pad, modem, local area net- work (LAN), and MS-DOS CD-ROM drivers.

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    Insert the Dell System Software CD into the CD-ROM or DVD-ROM drive. Turn on or restart the computer. Press <F2> as soon as you see the Dell logo screen to enter the system setup program. If you wait too long and the operating system begins to load into memory, let the computer complete the load operation.

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    To restore the default boot sequence, perform the following steps: Turn on or restart the computer. Press <F2> as soon as you see the Dell logo screen to enter the system setup program. If you wait too long and the operating system begins to load into memory, let the computer complete the load operation.

  • Page 63: Autotech Service, Techfax Service

    To restore the default boot sequence, perform the following steps: Turn on or restart the computer. Press <F2> as soon as you see the Dell logo screen to enter the system setup program. If you wait too long and the operating system begins to load into memory, let the computer complete the load operation.

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       Dell Inspiron 2000 System Reference and Troubleshooting Guide...

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      This chapter describes the tools Dell provides to help you when you have a problem with your computer. It also tells you when and how to call Dell for technical or customer assistance. If you need assistance with a technical problem, perform the following steps: Complete the troubleshooting checks in Chapter 3, “Basic Troubleshooting.”...

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    Enter your system information to access help tools and information such as: Support Y our Dell — From this page you can access a number of tools and infor- mation such as system documentation, drivers and BIOS updates, and self- diagnostic tools for resolving many computer-related issues by following interac- tive flowcharts.

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    “Dell Contact Numbers” found later in this chapter. Dell takes full advantage of fax technology to serve you better. Twenty-four hours a day, seven days a week, you can call the Dell TechFax line toll-free for all kinds of tech- nical information.

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    You can call this automated service to check on the status of any Dell products that you have ordered. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call, refer to “Dell Contact Numbers”...

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    Remember to fill out the Diagnostics Checklist (Figure 5-1). If possible, turn on your system before you call Dell for technical assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer system itself.

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    Name: ______________________________________________________________Date: ______________________ Address: ________________________________________________________Phone number: _________________ Service tag (bar code on the back of the computer): _________________________________________________ Express Service Code: ___________________________________________________________________________ Return Material Authorization Number (if provided by Dell support technician): ___________________________ Operating system and version: ____________________________________________________________________ Peripherals: ____________________________________________________________________________________ _______________________________________________________________________________________________...

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    When you need to contact Dell, use the telephone numbers and codes provided in Tables 5-1 and 5-2. Table 5-1 provides the various codes required to make long-distance and international calls. Table 5-2 provides local telephone numbers, area codes, and toll-free numbers, if applicable, for each department or service available in various countries around the world.

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    Korea (Seoul) Luxembourg Macau Malaysia (Penang) Mexico (Colonia Granada) Netherlands (Amsterdam) New Zealand Norway (Lysaker) Poland (Warsaw) Singapore (Singapore) South Africa (Johannesburg) Dell Inspiron 2000 System Reference and Troubleshooting Guide       0011 0021 — — — — —...

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    Switchboard ....... 01 ....491 04 0 Web site: http://support.euro.dell.com/at E-mail: tech_support_germany@dell.com...

  • Page 74: Techconnect Bbs, Automated Order-status System

    TechFax ........toll free: 1-800-950-1329 5-10 Dell Inspiron 2000 System Reference and Troubleshooting Guide  ...

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    Switchboard ....... 02 ....22 83 27 11 Web site: http://support.euro.dell.com/cz E-mail: czech_dell@dell.com...

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    Corporate Sales ........toll free: 800 96 4108 customer assistance. 5-12 Dell Inspiron 2000 System Reference and Troubleshooting Guide     ...

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    Switchboard ....... 01 ....286 0500 Web site: http://support.euro.dell.com/ie E-mail: dell_direct_support@dell.com...

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    Corporate Sales ........toll free: 1 800 888 213 5-14 Dell Inspiron 2000 System Reference and Troubleshooting Guide  ...

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    Technical Support (Dell Dimension systems only) ($2.50 + GST per call) ....0900 51010 Technical Support (Other systems)......0800 446 255 Customer Service .

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    Sales (Penang, Malaysia) ....... . 60 4 810-4810 (excluding Australia, Brunei, China, Hong Kong, Japan, Korea, Macau, Malaysia, New Zealand, Singapore, Taiwan, and Thailand—refer to individual listings for these countries) 5-16 Dell Inspiron 2000 System Reference and Troubleshooting Guide        ...

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    Switchboard ....... 91 ....722 92 00 Web site: http://support.euro.dell.com/es E-mail: es_support@dell.com...

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    AutoFax ..........0870-908-0510 Web site: http://support.euro.dell.com/uk E-mail: dell_direct_support@dell.com 5-18 Dell Inspiron 2000 System Reference and Troubleshooting Guide    ...

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    Dell Sales ........

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    5-20 Dell Inspiron 2000 System Reference and Troubleshooting Guide...

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                    The most complete specifications for your computer are available on Dell’s World Wide Web support site at http://support.dell.com. Enter your service tag sequence (or, if you have one, your Express Service Code) and click Submit. The service tag and Express Service Code are shown on the bottom of the computer.

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    Modem NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the system Help. Dell Inspiron 2000 System Reference and Troubleshooting Guide  " zoomed video cards on computers using the Microsoft...

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    Backlight ....1.6 W NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the system Help. support.dell.com   ...

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    NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the system Help. Dell Inspiron 2000 System Reference and Troubleshooting Guide   ...

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    Storage ....1.3 GRMS using a random-vibration spectrum that sim- NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the system Help. support.dell.com    "...

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    Measured with the hard-disk drive in head-parked position. NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the system Help. Dell Inspiron 2000 System Reference and Troubleshooting Guide  %       (equal to a half-sine pulse width of 2 ms) (equal to a half-sine pulse width of 2 ms)  "...

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    Management control panel. When your computer is running the Windows 98 operating system, it will use the settings that are selected in the Windows con- trol panels rather than those set in the system setup program. support.dell.com    Using the System Setup Program...

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    To access the system setup program, turn on the computer and press <F2> as soon as you see the Dell logo screen and before the Windows logo screen appears. The computer reboots automatically when you exit the system setup program.

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    Extended Memory NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the system Help. support.dell.com   Resets the time on the computer’s internal clock. Resets the date on the computer’s internal calendar.

  • Page 94: Advanced Menu

    NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the system Help. Dell Inspiron 2000 System Reference and Troubleshooting Guide   Select this option and press <Enter> to display the I/O Device Configuration submenu.

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    Selection Display Mode NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the system Help. support.dell.com    Options are Yes (the default) and No. Set this option to Yes unless your computer is running a non-Microsoft operating system such as Linux.

  • Page 96: I/o Device Configuration Submenu

    NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the system Help. Dell Inspiron 2000 System Reference and Troubleshooting Guide   Enabled sets the Serial port A: Base I/O Address to 3F8h IRQ4.

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    Modem NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the system Help. support.dell.com   When the option is Enabled, the Mode is Bi-directional, the Base I/O address is 378h IRQ 7 . When the option is set to Disabled, the port is disabled and you can use its assigned LPT resources for another device.

  • Page 98: Security Menu

    NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the system Help. Dell Inspiron 2000 System Reference and Troubleshooting Guide   If no hard-disk drive password has been set, the setting for HD Password is is Clear.

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    Password on Boot Diskette access NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the system Help. support.dell.com    Press <Enter> to set up a new user password, and then fol- low the instructions on your screen.

  • Page 100: Power Menu

    For more information, see “Using Win- dows 98 to Conserve Battery Power” in the system Help. ↑↓ ↑↓ ↑↓ ↑↓ ↔ ↔ ↔ ↔ B-10 Dell Inspiron 2000 System Reference and Troubleshooting Guide   ...

  • Page 101

    Video Timeout Hard Disk Timeout NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the system Help. support.dell.com   Specifies whether the power button operates in On/Off or Suspend/Resume mode. When the option is set to On/Off, the power button turns the computer on and off.

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    Resume on Time NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the system Help. B-12 Dell Inspiron 2000 System Reference and Troubleshooting Guide    Lets you determine how long the computer remains idle (no I/O activity) before activating suspend-to-disk mode.

  • Page 103: Boot Menu

    ↑↓ ↑↓ ↑↓ ↔ ↔ ↔ ↔ support.dell.com    Resume Time appears on the screen only when Resume On Time is set to On. Lets you specify a time when the computer resumes from standby mode to normal operation. To use this option, you must set Suspend Mode to Save to RAM.

  • Page 104

    NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary section of the system Help. B-14 Dell Inspiron 2000 System Reference and Troubleshooting Guide   The computer attempts to boot first from a bootable diskette or SuperDisk.

  • Page 105: Exit Menu

    Exit Discarding Changes NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary section of the system Help. support.dell.com   Saves any changes you have made and exits the system setup program Discards any changes you have made and exits the system setup program.

  • Page 106

    Save Changes NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary section of the system Help. B-16 Dell Inspiron 2000 System Reference and Troubleshooting Guide    Discards any changes you have made and reverts all options to their defaults, but does not exit the system setup pro- gram.

  • Page 107: System Messages

    NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the system Help. support.dell.com   Enter the system setup program and change the date and time back to the correct settings. If the problem persists, call Dell for technical assistance. For instructions, see Chapter 5, “Getting Help.” Error Messages...

  • Page 108

    If the problem persists, reboot the computer and press <F2> as soon as you see the Dell logo screen to enter the system setup program. Write down the setting for IDE Adapter 1 Master on the Main screen.

  • Page 109

    Call Dell for technical assistance. For instructions, see Chapter 5, “Getting Help.” Slide the write-protect notch up. Run the Stuck Key test in the Dell Diagnostics. For instructions, see “Running the Dell Diagnostics” in Chapter 3. If the problem cannot be corrected, call Dell for technical assistance.

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    Dell Inspiron 2000 System Reference and Troubleshooting Guide...

  • Page 111

    Plug the computer into a different outlet so that the computer and the receiver are on different branch circuits. If necessary, consult a Technical Support representative of Dell Computer Corporation or an experienced radio/television technician for additional suggestions. You may find the FCC Interference Handbook, 1986, to be helpful.

  • Page 112

    Most Dell computer systems are classified for Class B environments. To determine the electromagnetic classification for your system or device, refer to the following sections specific for each regulatory agency. Each section provides country-specific EMC/EMI or product safety information.

  • Page 113

    Consult the dealer or an experienced radio/television technician for help. The following information is provided on the device or devices covered in this document in compliance with FCC regulations: Model number: PP01S Company name: Dell Computer Corporation EMC Engineering Department One Dell Way Round Rock, Texas 78682 USA 512-338-4400 This equipment complies with Part 68 of the FCC rules.

  • Page 114

    If you experience trouble with this telephone equipment, refer to Chapter 5, “Getting Help,” or the section titled “Contacting Dell” in your system Help to find the appropri- ate telephone number for obtaining customer assistance. If the equipment is causing harm to the telephone network, the telephone company may request that you discon- nect the equipment until the problem is resolved.

  • Page 115

    Note that Industry Canada regulations provide that changes or modifications not expressly approved by Dell Computer Corporation could void your authority to operate this equipment. This Class B (or Class A, if so indicated on the registration label) digital apparatus meets the requirements of the Canadian Interference-Causing Equipment Regulations.

  • Page 116: Installing A Battery

    This Dell device is classified for use in a typical Class B domestic environment. A “Declaration of Conformity” in accordance with the preceding directives and standards has been made and is on file at Dell Products Europe BV, Limerick, Ireland. Your computer uses both a lithium-ion battery and a nickel-metal hydride (NiMH) coin cell battery.

  • Page 117

    Interference (VCCI) for information technology equipment. If this equipment is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual.  support.dell.com Regulatory Notices...

  • Page 118: Class A Device, Class B Device

    To determine which classification (Class A or B) applies to your computer system (or other Dell digital device), examine the South Korean Ministry of Communications (MOC) registration labels located on your computer (or other Dell digital device). The MOC label may be located separately from the other regulatory marking applied to your product.

  • Page 119

     Dell Computer Corporation One Dell Way Round Rock, TX 78682 Dell Computer de México, S.A. de C.V. Rio Lerma No. 302 - 4° Piso Col. Cuauhtemoc 16500 México, D.F . Dell Computer de México, S.A. de C.V. al Cuidado de Kuehne &...

  • Page 120

    Tensión alimentación: Frecuencia: Consumo de corriente:     D-10 Dell Inspiron 2000 System Reference and Troubleshooting Guide Dell Computer Corporation One Dell Way Round Rock, TX 78682 Dell Computer de México, S.A. de C.V. Rio Lerma No. 302 - 4° Piso Col.

  • Page 121

    This limited warranty does not cover any items that are in one or more of the follow- ing categories: software; external devices (except as specifically noted); accessories or parts added to a Dell system after the system is shipped from Dell; accessories or parts added to a Dell system through Dell’s system integration department; accesso- ™...

  • Page 122

    The warranty term for a replacement part is the remainder of the limited war- ranty term. You will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for returning replaced parts, and your obligation to pay for replacement parts if you do not return the replaced parts to Dell, will be in accordance with Dell’s...

  • Page 123

    This limited warranty does not cover any items that are in one or more of the follow- ing categories: software; external devices (except as specifically noted); accessories or parts added to a Dell system after the system is shipped from Dell; accessories or parts added to a Dell system through Dell’s system integration department; accesso- ries or parts that are not installed in the Dell factory;...

  • Page 124

    You will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for returning replaced parts, and your obligation to pay for replacement parts if you do not return the replaced parts to Dell, will be in accordance with Dell’s...

  • Page 125

    If you are an end-user customer who bought new products directly from a Dell com- pany, you may return them to Dell within 30 days of the date of invoice for a refund or credit of the product purchase price. If you are an end-user customer who bought...

  • Page 126

    To expedite the processing of your refund or credit, Dell expects you to return the products to Dell in their original packaging within five days of the date that Dell issues the Credit Return Authorization Number. You must also prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment.

  • Page 127: Additional Information

    Dell for installation. Dell recommends that you check each software manufacturer’s year 2000 Web site for updates to their prod- ucts. Links to a number of these Web sites can be found at the Dell year 2000 Web sites.

  • Page 128

    Dell Inspiron 2000 System Reference and Troubleshooting Guide...

  • Page 129

    1-4 Dell Diagnostics about, 3-12 main screen, 3-15 running, 3-12 using, 3-17 Diagnostics Checklist, 5-6 diagnostics. See Dell Diagnostics diskette drive connecting as external device, 2-8 installing in the external media bay, 2-5 troubleshooting, 3-4 display about, 1-3 location, 1-3...

  • Page 130: External Media Bay Cable, Device Configuration, If Your Computer Gets Wet

    AutoTech service, 5-3 Internet, 5-2 TechConnect BBS, 5-3 TechFax service, 5-3 Dell Inspiron 2000 System Reference and Troubleshooting Guide if your computer gets wet, 3-11 indicator light, 1-3 Internet help tools, 5-2 IRQ Conflicts, 3-10 IRQ line assignment, 3-9...

  • Page 131: Menu, Suspend-to-disk Utility, Product Information

    1-2 location, 1-3 troubleshooting audible signs of problems, 3-5 basic problems, 3-1 checking connections, 3-2 Dell Diagnostics, 3-12 Diagnostics Checklist, 5-6 drives, 3-4 dropped or damaged computer, 3-12 environmental factors, 3-2 Internet tools, 5-2 modem, 3-3 power, 3-3...

  • Page 132

    TSR programs about, 3-7 typographical conventions, xi upgrade options, 1-7 user’s documentation, x Dell Inspiron 2000 System Reference and Troubleshooting Guide warnings, x warranty information, x, E-1, E-3 warranty repair or credit, 5-5 water damage, 3-11 Windows 98 resolving software and hardware...

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