Total Satisfaction" Return Policy (U.s. And Canada Only - Dell OptiPlex GXi Reference And Installation Manual

YOU MAY ALSO HAVE OTHER RIGHTS, WHICH
VARY FROM ONE JURISDICTION TO ANOTHER.
DELL DOES NOT ACCEPT LIABILITY BEYOND
THE REMEDIES SET FORTH IN THIS WARRANTY
STATEMENT OR LIABILITY FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES, INCLUDING WITH-
OUT LIMITATION ANY LIABILITY FOR
PRODUCTS NOT BEING AVAILABLE FOR USE OR
FOR LOST DATA OR SOFTWARE.
SOME JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE PRECED-
ING EXCLUSION OR LIMITATION MAY NOT
APPLY TO YOU.
These provisions apply to Dell's Canadian limited three-
year warranty only. For provisions of any service contract
covering your system, refer to the separate service con-
tract that you will receive.
NOTE: If you chose one of the available warranty and
service options in place of the standard limited three-
year warranty described in the preceding text, the option
you chose will be listed on your invoice.
D-4 Dell OptiPlex GX i Mini Tower Systems Reference and Installation Guide
T
" otal Satisfaction" Return Policy
(U.S. and Canada Only)
If you are an end-user customer who bought products
directly from a Dell company, you may return them to
Dell up to 30 days from the date of invoice for a refund of
the product purchase price if already paid. This refund
will not include any shipping and handling charges
shown on your invoice. If your organization bought the
products from Dell under a written agreement with Dell,
there may be different terms for the return of products
under this policy, based on your agreement with Dell. To
return products, you must call Dell Customer Service at
the telephone number shown in the chapter titled "Get-
ting Help" in your Diagnostics and Troubleshooting
Guide to receive a Credit Return Authorization Number.
You must ship the products to Dell in their original pack-
aging, prepay shipping charges, and insure the shipment
or accept the risk of loss or damage during shipment. You
may return software for refund or credit only if the sealed
package containing the diskette(s) or CD(s) is unopened.
Returned products must be in as-new condition, and all of
the manuals, diskette(s), CD(s), power cables, and other
items included with a product must be returned with it.
This "Total Satisfaction" Return Policy does not apply to
DellWare products, which may be returned under
DellWare's current return policy.