Error Messages - Dell Inspiron 545 MT User Manual

• If you have other telephone devices sharing the line, such as an answering machine,
fax machine, surge protector, or line splitter, bypass them and use the telephone to
connect the modem directly to the telephone wall jack. If you are using a line that is
3 meters (10 feet) or more in length, try a shorter one.
I F Y O U R C O M P U T E R H A S A M O D E M
→
1
Click Start
2
Follow the instructions on the screen to identify and resolve modem problems.
Modem Helper is not available on certain computers.
V E R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H
Windows Vista
1
Start
Click
Options→ Modems.
Click the COM port for your modem→ Properties → Diagnostics→ Query Modem
2
to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
Windows XP
1
Click Start→ Control Panel→ Printers and Other Hardware→ Phone and Modem
Options→ Modems.
2
Click the COM port for your modem→ Properties→ Diagnostics→ Query Modem to
verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E
E
subscribed to an Internet provider. With the Outlook Express e-mail program open,
click File. If Work Offline has a checkmark next to it, click the checkmark to remove it
and connect to the Internet. For help, contact your Internet service provider.

Error Messages

CAUTION:
safety instructions shipped with your computer. For additional safety best
practices information, see the Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.
If the error message is not listed, see the documentation for the operating
system or the program that was running when the message appeared.
A F I L E N A M E C A N N O T C O N T A I N A N Y O F T H E F O L L O W I N G C H A R A C T E R S
> | — Do not use these characters in filenames.
R E Q U I R E D . D L L
A
290
Troubleshooting
→
All Programs Modem Helper or Modem Diagnostic Tool.
→ Control Panel→ Hardware and Sound→ Phone and Modem
Before you begin any of the procedures in this section, follow the
F I L E W A S N O T F O U N D
, R U N T H E M O D E M D I A G N O S T I C
N T E R N E T
I
— The program that you are trying to open
T O O L
W I N D O W S —
— Ensure that you have
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—