The Computer Does not Start up
H E C K T H E D I A G N O S T I C L I G H T S
page 273 or "Diagnostic Lights for Desktop Computers" on page 274 or "Diagnostic
Lights for Laptop Computers" on page 275.
N S U R E T H A T T H E P O W E R C A B L E I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O
T H E E L E C T R I C A L O U T L E T
The Computer Stops Responding
You may lose data if you are unable to perform an operating system
U R N T H E C O M P U T E R O F F
your keyboard or moving your mouse, press and hold the power button for at least 8 to
10 seconds (until the computer turns off), and then restart your computer.
A Program Stops Responding
N D T H E P R O G R A M
Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager.
Click the Applications tab.
Click to select the program that is no longer responding.
Click End Task.
A Program Crashes Repeatedly
Most software includes installation instructions in its documentation or on a
CD or DVD.
H E C K T H E S O F T W A R E D O C U M E N T A T I O N
A Program is Designed for an Earlier Windows Operating System
U N T H E
R O G R A M
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-Windows Vista operating system environments.
older program with this version of Windows.
In the welcome screen, click Next.
Follow the instructions on the screen.
— See "Power Lights for Desktop Computers" on
— If you are unable to get a response by pressing a key on
O M P A T I B I L I T Y
→ Control Panel→ Programs→ Programs and Features→ Use an
— If necessary, uninstall and then reinstall
I Z A R D